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A-1 Self Storage

9701 Camino Ruiz, San Diego, CA, 92126

Office Hours Now Open
  • MON - FRI9am - 6pm
  • SAT, SUN9am - 5pm
Gate Hours Now Open
  • Daily6am - 10pm

Storage Customer Reviews

Brandi Jones-Shaw

7 months ago
From start to finish, nothing but the best experience! Jessica was very helpful and professional. Her friendly personality made the experience easy to get through. I like the storage unit because it is very clean and easy to get to with the elevators and carts they have available. I was pleasantly surprised by the cost as well, great deal!

Damond Hendersn

7 months ago
Love this place!!! Always clean, the staff, Jessica and Amira, were always super helpful and informative!!! Wouldn't look anywhere else to store my valuables, and I'd come back in a jif!!!! Thank you guys so much!!! -Damond

GinaAndres Carter

7 months ago
This place it's great if you are looking for a storege to keep safe your stuff. Super clean easy access and in top of that the lady's at the front desk are very friendly and always willing to help you with everything you need !!!!

David Risso

9 months ago
Nice place, climate controlled units are great. The price constantly goes up though. Had storage here for about 2 years, and when I started the price was about $90 for a 10x10 unit. When I closed my account, I was paying $175 a month.

Darrell

9 months ago
Great place to store your valuables. Safe, clean, easy access, and restrooms. Its a very modern new facility. Very tall ceiling height for extra room and square feet. The staff is the best I have ever had. Friendly and always helpful and big smiles

Rae McCormack

10 months ago
We've had three different units here over the years. Clean, safe and well lit. Must enter a code to turn off the alarm before unlocking your unit. Pricing fairly reasonable with the first month free.

Black Knight

10 months ago
Getting too expensive just to use their little space. They enticed you to use their storage at a lower price then keep raiding their prices to drive you away from them.

Darrell

11 months ago
Great place to store your junk

john pablo

1 year ago
Best storage in the area. The whole building is Bright and they playing music inside. not like the other storage.staff are really friendly and helpful. I recommend a1 storage

Anabel Cuenco

1 year ago
Just started using this company, and first time using this type of service but so far so good ! Amazing customer service (like, above and beyond ). Have not had any issues thus far, and process is quite easy . Good quality units , comfortable to use , and has very convenient operating hours.

Roy Baggay

1 year ago
Jessica is always helpful and very professional. I would recommend her to all my family and friends.

amaliabere arroyo najar

1 year ago
The Customer Services from both employees was excellent. They were very professional, efficient and patient. Therefore, I enjoyed the contracting of a unit. congratulate them. Sincerrely

tyson porlas

1 year ago
Here are the highlights. Nice newer facility, reasonable prices, extra security in place to restrict entry, and sub par customer service.

Michael B. Medina

1 year ago
Very Convenient for me due to location and courtesy of the staff......I give this facility the highest STAR !!!!!

Jeanette Escobedo

1 year ago
You have gotten way to expensive, We bought a shed and in two in half years it's paid for itself. Your taking advantage of our military with such high prices.

Leonel Flores

1 year ago

David Risso

1 year ago

David Faerber

1 year ago
Excellent customer service, professional staff. Cleanest storage unit facility I have used

Gabby Munoz

1 year ago
The ladies who worked the front desk were friendly and made the move in and move out process easy. I had my unit for about 6 months and my rent went up about 6 dollars for the last month. I did see a cockroach on the hinge of the door to my storage unit about two months into my stay, when I notified the front desk they said they spray regularly and have no way of controlling what other people bring in. I think it would have been nice if they waved my rent for that month but they refused because they can spread things like salmonella. I did not see any cockroaches during move out.

Sharon Friendly

1 year ago
I had specific needs for storage. The space I required was originally not available. Karen called me as soon as she knew a space was opening up. I lived over 100 miles away but she gave me time to arrange to see the space. I really appreciated her flexibility to work with me. There was a nice area for my two PODs to be unloaded without interfering with any other customers. All in all, I am a happy camper!

Juan Moreno

1 year ago
Very nice place very clean, good person to help you out...

Phillip Hornick

1 year ago
Karen was very professional she made my visit go fast and I was in my unit in less than 15 minutes good priced clean place looks like a professional place

Dustin Lametti

1 year ago
These storage units are conveniently located in close proximity to the main thoroughfare!

Jon Alva

2 years ago
Gets the job done. Facility is clean. So far so good.

Sally Amin

2 years ago
I used it to store my furniture for 3 months. It is very clean place to put your furniture in and this what I was most worried about when I was choosing between different storages. The staff there are very friendly and nice.

David James

2 years ago
Needed a place to store a student's belongings, during Summer break from UCSD. The first place I called demanded a 6 month committment, with a higher than advertised price. I should've called A-1 Self Storage in Mira Mesa first. They had a special low rate for the first month, and were very easy to deal with. The manager Karen called me back, explaining the rental process, and the 5x5 unit she said I would need from my description of items. The facility is very clean and modern, and we had no problem reaching our 3rd floor unit by elevator. They have video surveillance of the main doors, and elevators are controlled by personal access code. Our unit even had a view of a canyon! Jessica in the office was very friendly and efficient, again explaining everything. I had done most paperwork online, so the process went quickly. You do have to purchase their lock, but the price was reasonable. They also want you to have some type of insurance coverage on the contents. When we needed to extend the rental for 10 days, they only charged for those days, instead of for an extra month. Jessica made the leaving process painless, again displaying friendly professional demeanor. She thoughtfully called me to make sure everything was okay, when I did not stay waiting in line at the office, knowing I planned to return the next day anyway. I rate this experience at 5 stars.

Teresa

2 years ago
Kim was very friendly and sweet, Great costumer service. She got me in and out fast. Very clean place. They do have military discount, which is awesome! My sister told me about this place, she had her things here for over a year. (Update) I had been here for a year with no problems. The security FBI status LOL. I would back if needed.

Deanna Dave

2 years ago
The personnel is always friendly and helpful. The facilities are always clean, easily accessible and the best pricing in self storage that I've been able to find.

Matthew Jung

2 years ago
Access til 10pm.

Randy Ketchum

2 years ago
There is one word to describe this site: Family. Every time I visit this site it's like visiting family. This is how they treat their customers and this is the level of service you will receive. They're a helpful, courteous, professional, and friendly staff. I'm very happy I choose this site. If they don't win the Facility of the Year award for 2016 I'll be personally calling the President of A1 Self Storage.

Pedro Cuatrecasas

2 years ago
Signing up was so simple, or it was made simple by the staff! I was able to do everything electronically! Although some of the forms were complicated, and I had to look up some info, the person on the phone walked me through the process unbelievably patient and helpful. The facility is not only great, but it is being managed by people who know what they are doing and are very anxious to please their clients....I am very impressed by the experience, and it is important since I intend to use the storage for years to come. Signing up for our third large room in this facility was equally simple and painless! Very good management!!! Pedro

Michelle Murphy

2 years ago
Great service, affordable and awesome units.

Roseanne Rivera

2 years ago
Had my stuff stored here for about a year and a half. Never had any problems. The staff are always friendly and helpful. I forgot my passcode to use the elevator and they helped me with no issues. Definitely will come here again if I need any storage needs!

Mark Molitor

2 years ago
This place is awesome! Very friendly and helpful staff. Quick processes to rent or cancel a unit. Very clean and is air conditioned. There is a variety of unit sizes available and each building has a security system. Furniture moving equipment is also offered by elevators...when people put them back. ;-) Overall experience is an A+! My only suggestion would be to have a few small trash cans available. When moving stuff in and out you occasionally have a soda can or bottle of water. It would be nice to have a place to discard them. ;-) Oh! And it's conveniently located across the street from a Uhaul facility!

Kory Coronado

3 years ago
Perfect unit, good price, ultra helpful staff!

Pete Mann

3 years ago
Great experience. Karen and Jennifer were very helpful getting the right size storage unit I needed.

Law Center

3 years ago
I had a tremendous experience with this location. Service was first class and units were very clean. I would use their service again in a second should the need arise!

Richard Mendoza

3 years ago
great customer service. very helpful and friendly. recommend them to anybody looking for any size storage, they will call you as soon as the right unit becomes available.

Jessica Chen

3 years ago
Jennifer was extremely helpful, answering all our questions and giving us all the information we needed. We also got a wonderful space close to the elevator and got a great discounted plan! Service was absolutely wonderful!

Naomi Chavez

3 years ago
Karen and Jennifer are truly helpful!!!! They changed me last minute to a bigger unit because we realized we got too small of a storage unit. It's a very clean and secure place! I would recommend this place to anyone that needs to store their belongings.

Ken C

3 years ago
Rental was quick, easy and professional. Karen did a great job of explaining all of the options and whizzing through the simple paperwork. At first glance, complex seems clean and well-maintained. Pleasure to deal with people who do their jobs well.

Carla Haney

3 years ago
Found via Yelp and rented 2 storage units online. Website is easy to navigate. There was a promotion for 50%-off the first month's rent so I called Customer Service to see if I could get the promotional price on two units. Customer service (through the 1-800 number) was friendly and patient - she waited on the phone while I completed and submitted the simple and intuitive online rental form - and I was able to rent two units with the promotional price. I did have to rent the units in separate transactions to get the deal, but the $$ I saved was well worth the extra 2 minutes it took to go through the online process twice. Jennifer (on-site) called in record time to confirm my rental - I was still on the phone making the second reservation! The facility is super clean, Jennifer is friendly and informative, and the location is great. I'm not sure what I expected, but so far the Mira Mesa A-1 has definitely exceeded my expectations. Definitely recommend.

Sophie Hertz

3 years ago
Easy!

John Berry

3 years ago
Karen is super! Super friendly, super helpful, super explanative. I'm glad I didn't rent anywhere else!

Zachary McGraw

3 years ago
A-1 has a great facility with friendly staff. Storing things here is very convenient and painless. I can only recommend it.

Diana Hildebrand

3 years ago
Excellent service from my first inquiry on the phone to the counter today finalizing my space rental. Karen was exceptional!

Georges Atthecove

3 years ago
Jennifer was extremely professional, and efficient. Her descriptions of the units were very clear and precise. She got me in and out of the office very quickly, which I greatly appreciated. The customer service was exceptional! The property is also very clean and well kept.

Christine Lentz

3 years ago
Kim and Karen were extremely friendly and helpful. It was a refreshing, fast, and very easy move-in process! The grounds and the particular unit I chose to rent were clean and well-maintained. There are carts available for loading and unloading items from the storage, which is convenient, and I feel like my belongings are secure!
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Li C.

2 months ago
Jessica, the office manager at this location, is amazing to work with! I had a great experience renting my self storage units from here. The unit is very...

Stephen S.

5 months ago
This location is located in a safe area with clean units & the staff is courteous and very helpful. I feel that storing my stuff here is safe and secure.

Oscar R.

11 months ago
I chose this facility because it was new as well as it was a convenient midway point from my previous residence and my new place. I booked the unit online...

Dave M.

1 year ago
It is all good. Office people are well.trained and friendly. Friendly policies. Great facility. Affordable. Clean and accessible unit.

Frank B.

1 year ago
Got my unit online on my way to the storage facility. It was quick, easy and I got 3 free small boxes. Customer service was great and the unit was very clean.

Robert L.

1 year ago
By far, A-1 Storage is the cleanest, most professionally organized storage facility I have ever experienced. The grounds both inside and outside are...

Orlan S.

1 year ago
Great range of storages, been with them almost 2yrs. Great price range on what your looking for, their customer service is also great. They will work with...

Jay J.

1 year ago
Be wary, the service and quality at this location is questionable at best. I have stored with A-1 storage on 3 separate occasions over the past 5 years,...
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Storage Facility Amenities8 Amenities

  • 24 Hour Access
  • 24 Hour Cameras
  • Boxes & Supplies
  • Business Center
  • Climate Control
  • Drive-up Access
  • Online Bill Pay
  • RV, Car, Boat