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Office Hours
MON, TUE9am - 6pm
WEDClosed
THU, FRI9am - 6pm
SAT9am - 5pm
SUNClosed
Gate Hours
Daily6am - 10pm
Storage Customer Reviews
Kaylon Langford
1 month ago
I love this storage, area, and location because the staff treated me nice. They directed me to my storage and said a greeting.
Thank you,
Kaylon Langford
kelly mccormick
3 months ago
Great experience! The person who showed me the unit was wonderful. I feel terrible that I don't know his name. He took time to show me where the unit was and how to use the lock. (I was not familiar with this type of lock) also great music. Thanks
House Music
5 months ago
Purchased my 5x10 online. When I arrived at the office they showed me my unit was a 3x5. The salesperson said that it is an online problem and they cant DJ anything about it. He refused to show me a 5x10 that I paid for and said he only had a 4x9 available for the same price. They refused to compensate me for the error and they refused to upgrade me. So now after buying online a 5x10 I now have a 4x9 that my things wont fit. This storage facility has very bad people working in the office and programming the online sales system. I was cheated and then told they wont do anything about it.
Heather Lestrade
6 months ago
This storage facility is extremely clean. The staff is very professional and helpful. I would definitely recommend this place.
Suzanne Wilson
8 months ago
Excellent experience with A1 - professionalism, organization on point ! Facility is kept so clean and secure.
Vivian Ramos
8 months ago
I've been working with A-1 for the last few weeks and they have been extremely helpful.
My partner and I recently moved cross country and we needed to book a storage unit for all of our furniture that was going to be arriving. The moving company gave us a 24-hour notice window of when our stuff would arrive and A-1 was able to work with us and provide us with the storage unit we wanted within that 24 hour period which was amazing.
The day our furniture arrived, there was a serious car accident right in front of A-1. The street (and entrance to A-1) was mostly blocked off, but the person working that day went above and beyond to make sure that the moving truck was able to get in to access the storage unit and get out. I believe the employee's name was Kevin. So far, A-1 has been wonderful to work with. Their customer service is pretty outstanding, they are responsive, and they are reasonably priced since we got our unit while they had a 50% off sale for the first month. Thanks, A-1!
Kelly O'Toole
10 months ago
Customer service was excellent. Very impressed with the facilities. Seems very clean and secure. Very convenient location.
Regina
11 months ago
Great people, super kind & easy to work with, they made the experience the best. I definitely recommend renting out a unit here, thank you so much A1- storage :)
Frank Dietz
1 year ago
The staff are friendly and very clear about all their procedures and policies. The facility appears to be clean and very well maintained. And security seems to be the best Ive experienced in storage units. Recommended!
boop512
1 year ago
The staff here are all great! Very good & patient at helping me decide on the size unit I'd need, explaining the storage space and just a great attitude! Thank you!
Elly Ramirez
1 year ago
This place is the cleanest storage facility you will ever find. Your storage always smells fresh , the restrooms are always clean. Great rates as well.
Jose Resendez
1 year ago
The guy on the web hear i love this place exep for the w.lady in her w toyota p/u that is taking videos and bothering customers becuse she is not in time to get a cart
Selena Daryl
1 year ago
Very clean and spacious. The folks at the front desk have been so helpful and kind.
Max Leonida
1 year ago
A-1 Self Storage provides a great service and the people working there are careful, prompt and very kind.
A special endorsement to Kevin who took care of us the starting day and the day in which we left the storage available.
The prices are reasonable and convenient.
M Cruz
1 year ago
Great Customer Service by associate Kevin. Affordable and Reasonably Prices. By far the best prices around the area.Thank You!!!
Katherine Andrusco
1 year ago
I needed a storage locker right away and I was able to rent it online and then meet my movers there at A1. All the staff were excellent, very professional. The facility was very clean with excellent security. I was very pleased!!!
M Cruz
1 year ago
Great Customer Service by associate Kevin. Affordable and Reasonably Prices. By far the best prices around the area.Thank You!!!
Matt Shirvani
1 year ago
Very clean and organized, with excellent customer service and great rates compare to other places.
Michael A.P.
1 year ago
Really cool staff. Surprisingly fair prices for LA! Two restrooms is always a plus!!
Michael Dietrich
1 year ago
The facility and the grounds are very clean and in great shape. However, the flatbeds they provide are in awful condition. I use two different ones and they either stuck and made it difficult to push, or they had a bad wheel and it shook my belongs almost right off the flatbed. I feel with all the money I pay for and others do, and at the rate we all pay, they could afford newer flatbeds.
Other than that, I am happy with this facility.
Ryan Binse
1 year ago
These people are pretty rad. I live in Santa Monica, and come here because of the service.
Mariela Ramos
1 year ago
Best storage facility I have ever stepped foot on! Clean, accessible and excellent customer service.
Greg Marshall
1 year ago
Im very satisfied with the rental storage unit,
Great services had no issues with anyone.
Sandra Fortin
1 year ago
This is the best storage place I have ever seen. It is very clean and secure, the prices are competitive
J Werner
1 year ago
A non profit that I am a part of needed storage for our postponed National Conference. The manager and staff at A 1 were very helpful and worked out a great deal for our group. We now can rest knowing all our items will be safe until next year. The facilities are clean safe and well maintained. The staff returned calls and emails promptly.
Lisa Farmer
1 year ago
This place is very clean and they recently added nearly 500 brand new units. Customer service was excellent. Very quick and efficient. I highly recommend this place for any storage needs.
Shelby Kirk
2 years ago
Had wonderful customer service!
So helpful over the phone, answered all my questions and emailed me my exact quote!
Lions Heating & Air conditioning
2 years ago
Very good experience with Kevin.
The hours they open is convenient and the storage area is clean and organized.
Happy doing business with you.
April Fiske
2 years ago
My mom and I both have a unit here! Very clean lots of space! The units were very easy to get to, friendly staff who stayed late to help us! Happy with this place.
M Jeldi
2 years ago
Very clean, well organized, and safe. I had one of the units for about 4 months. I was very happy with their service. Also their customer service and staff are very helpful and friendly.
Marci Garcia
2 years ago
This review is long overdue! Yabone and Kevin make a great team. Their customer service is incredible and they always make me feel welcomed when I am there. The prices are reasonable and the facility is safe and clean. I am very happy I chose this location and will continue to use them even if I move to a different part of town. Thanks guys!
Tom Olson
2 years ago
The staff was very helpful in helping me find a storage unit. The place is clean and a available until 10 pm. throughout the year.
Isabel Rivera
2 years ago
Very helpful, pleasant, efficient, truly professional gentlemen. Great experience, am glad I chose A-1.
Mara K
2 years ago
This place is greatKevin helped me find the unit I needed for my (very particular) accessibility needs and circumstances, and he was very very friendly, accommodating and knowledgeable the whole time.
The units are clean and seem secure enough, which is really all one can ask for in a storage unit. Plus sometimes they play spooky music in the halls at night. Not sure if its on purpose or not, but I love it.
The two reasons Im giving only four stars is that itd be better if there was a second employee working because when there was a line, theres one guy stuck doing twenty different things(showing units, setting people up with paperwork to rent a unit, answering phones, etc.) and thats just tooo much for one person (even though hes handling it efficiently and professionally as he was. I would have crumbled under that kind of pressure of helping so many people but he handled it gracefully like a champ, and always with a welcoming smile on his face.
Also, the storage door lock and keys I got are ridiculously difficult to unlock and lock. It usually takes me a full couple of minutes just to lock or unlock the door, which isnt ideal when youre already in a rush hauling things up and down floors.
Im going to go back into the office and see what can be done about the locks and Ill edit this review as soon as that gets resolved, because Id love to give this place five stars!! Best prices and friendliest staff of any storage spot Ive been to, or even called.
Edit: Kevin reached out to me right away and made sure every thing was taken care of quickly!
I'm leaving my original review up for posterity, but changing the initial 4-star review to a well-deserved 5 stars.
Kevin is great, friendly, efficient (and so is the company considering their quick and helpful response to my review.)
Highly, highly recommend this place, they will make sure you're taken care of and your stuff is safe and secure. Thanks Kevin (and A-1)!!
Ryan Binse
2 years ago
Easy sign up, and chill people. When I moved my stuff in there, they were playing Star Wars music in the building. The force is strong here.
Lewis Rothenberg
2 years ago
Kevin was great at showing me my options and explaining all the details.
June Czerwinski
2 years ago
Fantastic friendly service, great price, nice and clean facility. Highly recommend.
Briana Nordahl
2 years ago
Moving from San Diego to Los Angeles, and was nervous about the move from one storage to another but Kevin made the transition a breeze. Kevin had a great personality, great customer service WHICH IS KEY FOR ME, I really feel he should get promoted! Great job A-1 for having great staff!
Roxann Remekie
2 years ago
Moved from NY to Los Angeles and tried using their competitor. A-1 Self Storage is the best choice, bar none: any state, any city, any town. No matter my circumstance, thank you for always keeping the service fresh and classy.
Kevin Kays
2 years ago
Kevin was an amazingly helpful and patient employee. He was very willing to help me with my specific needs to the best of his ability.
Steve Boyd
2 years ago
Great Management, super cool, highly organised and clean, all that youd want and need If your look for a unit.
Michael Catalano
2 years ago
This was a great place to do business was with and Thomas and Kevin were the best. I highly recommend renting a storage from them.
Cindy Kim
2 years ago
All of the reviews are correct. I did my research and found A-1 to be the best storage facility near Studio City. Location is great. Easy to access. The facility is clean. I went today and the facility is filled w/ staff cleaning the interior of the property. The whole place smelled like lemon lysol. The place is maintained well and constantly cleaned up. Although the smaller units do not have lights inside, the hallway lights are bright enough that this isn't an issue. Customer service is top notch. I was assisted by Kevin. He is very friendly and thorough. I had to switch to a bigger unit suddenly on my move in date. He helped w/ this process so that it would only take me 15 mins or less (I had movers waiting and you know they charge by the hour). Kevin walks you through each step of the process and explains everything in detail. If I have questions, he answers kindly. He's top notch in terms of customer service. I'm glad I read the reviews and listened to what everyone else said about the place.
Shayy I.
2 years ago
Very good experience! The manager Yabone was very welcoming and informative. Storage unit facility is very clean and seems very safe. Highly recommended!
Alma Velasquez
2 years ago
the very nice experience to get a storage unit
thank you so much Yabone/Kevin
Alma Velasquez
2 years ago
the very nice experience to get a storage unit
thank you so much Yabone/Kevin
Natasha Echols
2 years ago
Best experience. Awesome rep...smooth transaction, and I was on my way. Thanks.
Dave Placier
2 years ago
We used multiple storage units both inside and outside over several years. We didn't have any problems
The manager is a great!
Hi kim
3 years ago
I used this storage for 7 months and we no longer need the storage. Kevin helped us to terminate our storage without any issues. The process was less than 1 mins.
Thank you Kevin.
Ale E
3 years ago
The management is great, very nice and is always informative when I have a question. The place is super clean. definitely recommend it!
Steve Beckham
3 years ago
Ive been with A-1 for close to six years and they have treated me great. The place is always clean and I love that its open until 10:00pm. Also the bathrooms are kept clean and open until closing not like another self storage chain that uses orange paint and copses at 6:00pm.
Patty Pick-Franke
3 years ago
The manager at this level cation is super friendly and helpful. Id definitely rent here again!!
Edward Zaharoff
3 years ago
Great place to store your personal items, or business items. It is a very safe place, and keep clean. Many studios store there, and very close to major freeways, and just 5 minutes from Burbank airport. Mens and ladies restrooms are kept clean. The manager Aleli is very helpful and she well definitely help you with all your storage needs plus box's & locks.
Brian Slevin
4 years ago
Clean and Professional - and staff are helpful and professional. Not cheap, but no decent storage is. I would recommend.
MK Brown
4 years ago
Friendly, helpful staff, clean and well organized facility. Iwould definitely rent here again and recommend it to others
Edward Zaharoff
4 years ago
Great place to store your personal items, or business items. It is a very safe place, and keep clean. Many studios store there, and very close to major freeways, and just 5 minutes from Burbank airport. Mens and ladies restrooms are kept clean. The manager Aleli is very helpful and she well definitely help you with all your storage needs plus box's & locks.
Sharon Henderson
4 years ago
Great customer service and friendly staff! The facility is clean and well lit
The prices are great! No complaints!
Ryan Kelley
4 years ago
I only needed storage for a few months, but this place was great. Storage isn't cheap anywhere, but their prices were competitive and what you got in return far out shined other places I've used in the past by a mile. Clean and secure facility, great access hours, and very friendly and professional manager named Yabone. If I ever need storage again I'll return here first.
Kay Tzu
4 years ago
I've been here for about ten years. The place has many carts for customer use, is well lit at night and accessible from 6am to 10pm, plus it has clean bathroom facilities. Yabone Garcia and his staff have great personalities and customer service acumen. I had many opportunities to move out and go with other nearby storage facilities, but A1 has always had competitive pricing and the best access hours. You should not use the place like a home away from home, but you almost do. Has close access to nearby Burbank Airport for food and drink options when you want to take a break away from organizing. Thank you guys for all you've done for me through out the years. The only reason I left A1 storage was because I moved to another state! Best wishes - Ronnie from Texas
Edward Zaharoff
4 years ago
Great place to store your personal items, or business items. It is a very safe place, and keep clean. Many studios store there, and very close to major freeways, and just 5 minutes from Burbank airport. Mens and ladies restrooms are kept clean. Managers are nice and very helpful.
Sari Pashko
4 years ago
The lock doesn't work as easily as the sample they show you at the front desk. I had movers move some stuff into storage for me and one of the movers had to insert the lock for me and lock it. Every time I tried the lock came right out of the hole or wouldn't turn to lock. When I signed the paperwork the sample lock works very easily, but that is not the case with the actual unit I rented. It is locked thanks to the mover but I'll most likely need an employee to unlock my unit when I need to get into it because the hole in the door is not perfectly shaped to fit the lock.
Update to above review. I upped them to 4 stars. There's a reason this place has such good reviews. It's customer service. Yobani(not sure of spelling) called me today to let me know next time I come in to stop at the front desk and anyone will be glad to help me with the lock issue. I thought that was very nice of him to call me. It shows they give a damn
Sari Pashko
4 years ago
The lock doesn't work as easily as the sample they show you at the front desk. I had movers move some stuff into storage for me and one of the movers had to insert the lock for me and lock it. Every time I tried the lock came right out of the hole or wouldn't turn to lock. When I signed the paperwork the sample lock works very easily, but that is not the case with the actual unit I rented. It is locked thanks to the mover but I'll most likely need an employee to unlock my unit when I need to get into it because the hole in the door is not perfectly shaped to fit the lock.
KRN FED
4 years ago
Great place....the facility is really clean and feels safe. The staff in the office is super friendly too!!
Edward Zaharoff
4 years ago
Great place to store your personal items, or business items. It is a very safe place, and keep clean. Many studios store there, and very close to major freeways, and just 5 minutes from Burbank airport. Mens and ladies restrooms are kept clean. Managers are nice and very helpful.
Tessie Coen
4 years ago
Good morning! I'm extremely grateful to Yabuni at the Vanowen facility. He has over the many years that I've been using A-1 Storage, provided excellent customer service far beyond the "Call of Duty". He is thoughtful, thorough, kind and generous with his time. A real classy guy. Thanks, Tessie
GUSTAVO A.
4 years ago
Great help, understanding and service. They keep the place clean, and secured. It was a great experience.
Karen Elliot
5 years ago
Very clean. Very professional. The people who work there are very accommodating and helpful.
Michael Day
5 years ago
Very satisfactory experience. Clean modern facility which operates efficiently and is well managed by Yabone.
Claire Beaumon
5 years ago
These guys are great! They even helped search all over for a cart to use and let me use their company cart to move my stuff. The place is convenient, clean and neat. The only thing is I am worried that by giving it 5 stars they will be full-up and my current rate will go UP!
Alannah Garnier
5 years ago
This place is awesome!!! It is neat, clean and secure. They also cary boxes, tape and packing supplies. Jeboni, the gentleman that helped me, is very personable and authentic. He went out of his way to be accommodating and helpful. I definitely recommend A-1 Self Storage (Vanowen location).
New Market Resources
5 years ago
I have rented at more than one location with A-1. They have always been very professional and is always available to assist with moving in and moving out. It is an easy process to reserve a unit online. Thank you A-1.
Vicki Martens
5 years ago
Awesome, helpful service. Very nice, and very accommodating! I highly recommend A-1 Self Storage!
Edheer Rodriguez
5 years ago
The young lady that works in the front is amazing and helpful . When i first arrived to look at some units she explained everything to the T. By far the best customer service ever!!
William G Stewart-eddins
5 years ago
"Yabone is the best, He treats his customers very well. He is very professional. I love the place, A1 Self Storage is one of the best places I have done business with in the Los Angeles area. Rent here, you will love it.
Anna Dias
5 years ago
Thank you all for the great service. Especially Ashley who was very patient in helping me get started! The storage units are very clean and easily accessible. I like the music too :)
Edward Zaharoff
6 years ago
Great place to store your personal items, or business items. It is a very safe place, and keep clean. Many studios store there, and very close to major freeways, and just 5 minutes from Burbank airport. Mens and ladies restrooms are kept clean. Managers are nice and very helpful.
Amber Clancy
6 years ago
Yabone was very helpful every time I needed it. Would definitely recommend this unit to anyone who needs to store something!
erny huelke
7 years ago
Yabone Garcia is an awesome manager! So kind and helpful;patient,understanding.
I really appreciated being able to check out the unit,rent and store in one day.
He rawks!!
Rachel V.
1 week ago
Great, safe, clean, affordable. If you're in the valley the Vanowen location is as nice/secure as the Studio City's for less price.
Prachi G.
10 months ago
Very tidy space and easy to move in. I needed a space to keep my things, including a large queen sized mattress, between moves and chose the space based on...
Jo S.
2 years ago
We always had a storage unit for personal items as well as for our small business. We had a unit for years at Public Storage and got fed up with their rent...
Storage Facility Amenities7 Amenities
- 24 Hour Cameras
- Boxes & Supplies
- Business Center
- Drive-up Access
- Online Bill Pay
- RV, Car, Boat
- Se Habla Espanol
Sevo G
3 weeks ago