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Office Hours
MON - SAT9am - 6pm
SUN10am - 4pm
Gate Hours
Daily8am - 6pm
Storage Customer Reviews
David Wheatley
5 years ago
Excellent customer service. Fast and friendly service. I can have my belongings there with comfort and confidence in there staff and security.
R Marsh
5 years ago
Very happy with Security Public Storage. Safe and clean!! People are great! Thanks to all
D. Phillips
5 years ago
They offer really great customer service. They are super helpful and very friendly.
isabel Torres
5 years ago
Had an amazing experience great people skills Cesar was vary attentive and answered all my questions
Koriesha Porter
5 years ago
I will recommend this business because of wonderful customer service, amazing prices, and large storage space. I'm a customer and I'm not only a customer but I'm a satisfied customer. * Security Public Storage *
maria cabebe
5 years ago
Just love this place been with them for 10 month now and always feel safe with Cesar and Kelsey they are so amazing
Johnny Robnson
5 years ago
All professional services, friendly encounter. I've had a storage space here for over 10 years. Always a positive experience!b054
Boog M
5 years ago
E062 Security Public Storage is the best.
I Tried another storage company on indian and they suck!. They charge way to much and harass you all day.
femi kolawole
5 years ago
I have been renting a space from the security public storage in moreno valley for a while. Kelsey n his crew have always been terrific. Friendly, courteous and always helpful. A075
Vanessa Holloway
5 years ago
Luv it here, my belongings i know are secure. And they are very friendly..been here for over a year and thyre the most sweetest ppl.
Michael Gemina
6 years ago
Great experience. Each and every individual working there is kind and polite and always willing to help. F023
Yolanda Henriquez
5 years ago
By far one of the only places that has larger size units....Also been a customer since 2010
Debrah Phillips
5 years ago
Positive, professional and very courteois staff make sure that all business is in order to keep my property safe & secure. They can do the same for you.
Roc DB
5 years ago
Everytime I come in to security public storage the staff is so friendly and welcoming. Always available to assit anyway they can. Love these guys....
Marquis Allen
5 years ago
Great clean facilities, the gentlemen are always willing to help when i need it
jen Jones
5 years ago
The best storage plus I have ever had. Really nice workers that always helpful
Noel J Joyner
5 years ago
The staff was very friendly and extremely helpful my experience with security Public Storage was my best storage experience to date
felicia eason
5 years ago
I would like to recommend this storage place to you.. The staff Heather and Caesar are very friendly professional individual. Vey nice.. Goes out of there way for customers. The manager was also great! I recommend this storage for sure.. E033
CoCo Johnson
5 years ago
Love them, best customer service. Live Kelsey's fog, definitely a part of Security. Unit D-17
Victoria Perry
5 years ago
I've been with security public storage for over 10 years and it has been a great experience. B028
Janice Lind
5 years ago
I need to let people know what a great storage place security public is it's clean they have great security and their customer service is wonderful they are very helpful. I've used other storage places and had something stolen found out they didn't have cameras security public has cameras so you don't have to worry about your things it's a peace of mind.
Sami Wolf
5 years ago
Best storage around!! Also rented a truck right there. They made my move so easy. The staff is awesome! So friendly and professional.
Jennifer Williams
5 years ago
I recommend they offer great rates and extremely friendly i have had a unit here for almost three years would not go anywhere else they work with you and help with anything and are understanding i fully recommend getting a unit here
randi locke
5 years ago
The VERRRRYYYY BESSST CUSTOMER SERVICE EVER! When i mean this team has been nothing but helpful and amazing to me and my family ! They were literally AWESOMELY AMAZING !!! Even when i was moving they understood and respected my situation and helped me plus they have everything you need in the office for a very reasonable price!! Glad i found SECURITY PUBLIC STORAGE when i did ! Thank you Kelsey Cesar & Heather!!!
Jerry Jimenez
5 years ago
Great service here at security public storage, the managers are great especially Cesar. Cold air in the office is awesome!
Terrie Zaras
5 years ago
I've had a unit (B057) for almost or more than 7 years. The staff is very polite. I live in Louisiana but they always take the time to call me and give me a courtesy call and email. There facility is always clean.
Tiffanie Lee
5 years ago
I have had such a great experience with Security Public Storage. They are easy to talk to and very helpful with all my questions. This is my first time using a storage location and I have regretted it yet! Great place and awesome prices.
A051
Tina M Jackson
4 years ago
This place has great rates, friendly helpful staff and clean grounds. This is why I came back after renting 3 times previous.
jamila walker
4 years ago
Great helpful and fair. Customer service *E* with diligence! Highly recommend!
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Vanessa Zunza
4 years ago
Overall my experience with security public storage has been great so far. I myself would recommend this storage place to others because not only its well maintained, but the employees are outstanding. Great customer service, reasonable pricing, fast service, spacious, and very secure.
VZ
Amanda Wood
4 years ago
Great customer service. Kelsey had the answers to all my questions. Helped us figure out exactly what we needed and he was quick
Lashawn Cookie
5 years ago
F051: This is the best public storage ever I had a very good experience with this storage place. It's so many reasons why I would recommend this place for one it's very clean the staff there and nice and respectable and will work with you without any problems. Best place in town
heather brancato-martin
5 years ago
Very nice friendly staff have been a customer for several years. I've had no problems here ever. Highly recommend
Unit g006
Julia Lawson
4 years ago
Really professional storage facility. The staff are kind and helpful. The facility is well maintained and secure.
Ali-A sl
4 years ago
Excellent customer service, they are Fast, Fun and Friendly!!! Very professional, units are very clean and very secure facility! Great experience. B059
yvydok911
4 years ago
Kelsey & Caesar have helped me tremendously with my experience at Security Public Storage in Moreno Valley, CA. I was looking for a unit that accommodated what I really needed at the time. I love my unit, E069 and it is the right size for what I carry in it. I recommend them to all customers looking for a secure unit in the area!!!
Brandy Green
4 years ago
I just had the best experience over the phone while speaking to Kelsey at Security Public Storage in Moreno Valley, CA. He was extremely helpful and was able to provide me with everything I needed for looking into renting a storage unit. Very friendly and made me feel very welcome in becoming a customer of theirs. I have now became a customer based on how I was treated over the phone. I look forward to moving my belongings here and know that they will be safe and secure at this location.
Kimberly Garner
4 years ago
I would recommend Security Public Storage to anyone who is moving in town or out of town. They have great customer service, well kept and clean facility, and secured premises.
Diem Anguiano
4 years ago
The. People at. Public storage were. Great. They. Worked. With. Me. On. My. Unit c064 .
shamir battle
4 years ago
Thank you guys for being the most reliable storage anybody can depend on i love how you guys give us dates to pay it truely helps you guys have my TOP rate THANKS SO MUCH from me and my FAMILY and HAPPY HOLIDAY
ANGILOO GRECIA
4 years ago
Great company, they accommodate me even at the last minute they were about to close. The customer service was awesome and their storage rates are great and affordable. I know my belongings are safe with this company.
A Hillman
4 years ago
I have used this establishment several times over the course of 15 years and the experience has been delightful! The team is always knowledgeable and able to assist in every way possible. The facility is clean, well lit, safe and secured.
Jennifer Williams
4 years ago
I recommend they offer great rates and extremely friendly i have had a unit here for almost three years would not go anywhere else they work with you and help with anything and are understanding i fully recommend getting a unit here
JNA’
4 years ago
Great customer service an good deals.
They always try to find the best way to help you out. Best storage in Moreno Valley.#B106
MARK HALL
4 years ago
Security public storage in Moreno Valley is awesome Caesars biggest help he's a great guy he's very attentive answered all my questions with no problems thanks so much Cesar
Tanay Ward
4 years ago
Kelsey the manager there is very helpful. Its clean and safe unit ive had my belongings there for a year now
Ms Miya
4 years ago
Clean facility. Friendly staff. Reasonable rates. Will refer to family and friends
Arica Belmontes
4 years ago
Service here is great! They make you feel like family their all so friendly. Highly recommended
Yolanda henriquez
4 years ago
I've been a customer for 8 years now. Never had any issues with theft and the grounds are always well kept! The staff is excellent and very professional at all times!
Tammie Davis
4 years ago
Kelsey and his staff are very professional and customer service is top notch will recommend to anyone.
David Wayne 1111
4 years ago
Wow I just spoke to Heather I normally deal with Cesar hes the manager but everyone there at security storage is top notch as far as customer service goes could not be any happier plus I know my stuff is safe because they have an alarm system on my storage which I really love. Highly recommend anyone come to security storage thank you very much
Charles West
4 years ago
Best place to keep things!!! I'm very impressed with the customer friendly and professional service!!!
Terrie Zaras
4 years ago
I've had a unit (B057) for almost or more than 7 years. The staff is very polite. I live in Louisiana but they always take the time to call me and give me a courtesy call and email. There facility is always clean.
Dorothy Hatton
4 years ago
Excellent service from Cesar and Kelsey... always nice and accommodating!
Dwayne Townsend
4 years ago
Kelsey is an awesome guy to work with, this is the only facility in Moreno Valley, and even Riverside county, that I would recommend. And he always has the best candy!
Raina Walker
3 years ago
Absolutely love this place. I had no worries at all knowing that my personal valuables and my car were in the care of Mr.Kelsey and his staff. They all are the perfect example of teamwork. I wouldn't go anywhere else.
B Greek
3 years ago
Im on my second time useing security public storage units r always clean staff r very nice n it means a lot to know all my belongings are always safe I would recommend security public storage to who ever is in the mereno valley area
Bridget Avalos
3 years ago
I have rented here several times, the facility and staff are great. The property is very clean well maintained. I would recommend this property to all my family and friends. Thank you.
Aaliyah Moore
3 years ago
I would recommend this storage facility. Excellent customer service ,friendly and will go the extra mile for their customers. B019
Andre Gilbert
3 years ago
Staff was extremely helpful. Worked with Kelsey and Paul. Amazing prices in comparison to local storages. They were very quick and very flexible to work around my schedule. Go here!!
KIARA PATTERSON
3 years ago
Being with this company is amazing ... I was in need of a quick affordable storage and Paul talked me right threw the door ... the inside is so clean I could sleep In there... Thank you guys for your friendliness
Briana Mcmillan
3 years ago
A046
Great Customers service..
Great alarms and security ..
Very clean and organized facility..
No pest or bugs..
I recommend to all my Family and Friends
Terrie P
3 years ago
H001: Friendly understand personal always willing to help any way possible. Ive been with Security Public Storage for 3yrs now & recommend them
Lili Serrano
3 years ago
good place to have a storage.i wouldn't look any where else. I'm highly satisfied with this place and would most definitely recommend this place.
Susan Wagner
3 years ago
I have been with this company since March 2013 always professional and accommodating
To elderly and people with disabilities.
Thanks for outstanding service and support
Michael Millen
3 years ago
Very secure location. Staff is always courteous & helpful. I highly recommend this storage facility.
DANNY RIVERA
3 years ago
Best storage facility in Moreno Valley Ca. Great Management and Customer Service, friendly environment.
Erica Nelson
3 years ago
Security Public Storage is the best place to have they are very clean and simple they have routine pest control of the location the staff very nice they are good very on point with answering calls I love this Storage I've been dealing with them for over 5 years Thank you Security Public Storage
Arthur Uvaas
2 years ago
The Moreno Valley staff of Security Public Storage has always been very helpful and courteous to me. They have accommodated me with all of my public storage concerns. I would highly recommend Security Public Storage
in Moreno Valley for all of your storage needs. They will set you up with an easily accessible and clean storage unit.
Bookie Williams
2 years ago
I would recommend this storage to anyone have had my things here for over 4 years staff is very understanding and helpful would not use another storage unit thank you Jennifer Williams
Maria Cabebe
2 years ago
I love this place it's so great been with them for 4 months now and never had a issue they have great customer service and Mr. Kelsey is wonderful I been with them for years and came back and how I love my unit A047.
Maria Montes
2 years ago
Security Public Storage is so convenient, it's right off the freeway! Very easy to get to & the staff is friendly. -B013
BARBARA HAMILTON
2 years ago
I have been with this Security Public storage for the past 7 years and its the best storage place I have ever used. The manager, Kelsey, is the nicest person I know, he has been more like a friend than the manager of this storage to me. His staff is very will trained and know what they are doing especially Heather who works the weekends, shes super nice too. The property is always clean, including restrooms and he makes sure there is cold water in the office for us all. I would recommend this storage at the Moreno Valley location which is right off the 60 freeway. #D007
Anthony Thomas
2 years ago
SPS is great, the customer service is wonderful and the employees are nice.
BARBARA HAMILTON
2 years ago
I have been with this Security Public storage for the past 7 years and its the best storage place I have ever used. The manager, Kelsey, is the nicest person I know, he has been more like a friend than the manager of this storage to me. His staff is very will trained and know what they are doing especially Heather who works the weekends, shes super nice too. The property is always clean, including restrooms and he makes sure there is cold water in the office for us all. I would recommend this storage at the Moreno Valley location which is right off the 60 freeway. #D007
Mr. Ferrell
2 years ago
From the time I walked in the door I have been 100% satisfied with the professionalism Security Public Storage has provided. They employ knowledgeable, caring and informative individuals who treat you and your belongings as if you were a part of their family. No "Hidden Fees" or "Gimmicks" just up front pricing and over the top customer service. My family and I have been nothing but pleased with how we have been treated.
Danielle Gillespie
2 years ago
Such an amazing storage place! Their staff are always helpful, and understanding. They work with you, if they can. I would suggest here to anyone needing storage! Been with them 10 years now!
Jacqueline Rubidoux
2 years ago
I have been with this storage facility for over 5 years. I've had to use other storage companies in the past and none compare to this one. Kelsey and Anthony are the coolest!! Professional, customer service, and problem solving at its finest!!
Karen Brown
2 years ago
This is the best storage I have used. Professional.... clean and have taken extra steps to assure their customers belongings are safe. Security is strictly enforced. There is no hanging around, working on cars thinking it's your man cave and drinking beer.
I had a storage broken into in Orange County in 2012. The tweaker crook would go to his own storage daily which was next to mines and basically chewed through the walls with his tweaker teeth.
Jeremy rodriguez
2 years ago
Great service, very friendly. Let borrow a dolly inside the facility. Great ppl.
makeme beautiful
1 year ago
Great place to store secure and comfortable with great people managing the grounds.
Drware8
3 years ago
The people that work at Moreno Valleys public storage are always very helpful and have great customer service. Thank you.
Elmer Gomez
1 year ago
Very helpful. Great communication and no surprises. Great experience for my first time renting a storage unit.
D Tarango
1 year ago
Our family has used this storage throughout the years we've lived in Moreno Valley. Everyone is always very helpful. We have never had a problem with any safety issues. It's nice to have a "home town" storage facility.
Ashlee Wilson
1 year ago
#B034
I rented a 5x5 unit here for over ten years. We were looking for a larger storage and the manager was able to get us one quickly. The staff has been polite, helpful every time we come, and give all information needed without even asking! I really appreciate the staff here.
Kym Kinney
1 year ago
Great place! Great attention to details! Friendly and helpful would recommend this place to anyone who needs storage.
Joe Rivas
10 months ago
Caesar did an awesome job setting me up with the right storage, very professional easy to talk to and super courteous, Great job
Shawn Ashburn
11 months ago
Wonderful customer service, professional clean just a wonderful place to work with.
CHARLES BOWLEY
10 months ago
On site manager was very kind and understanding. I would recommend this facility to anyone looking for storage space.
VERDUGOSV 1
10 months ago
I just want to recommend this place to everyone Bobby is my go to person! Theyre absolutely the best! Courtesy to the max best customer service great attitude I dropped off my rental truck they took my key and said dont worry about it! We got it! And thats exactly what happened pick this place.
Quality Consulting
8 months ago
Moved my sons belongings out. He lost the key so they had to cut the lock. The onsite (lives onsite)manager has always been helpful and kind. He is a nice guy and treats everyone with respect. They have all sizes of units and you feel safe with your belongings at their location. Great place and a BEST KEPT SECRET IN MORENO VALLEY. You would never hardly notice them because the building sits back really far from the main street. If you need storage, I give them 5 STARS FOR their customer service.
Lets Talk
8 months ago
The facility is nice and well kept, staff is friendly and helpful, besides storage units, they also have U-Haul trucks to rent, highly recommended,
Sharon James
6 months ago
I had a very good outcome with Security Storage, the staff was nice and understanding,and concern about my situation, and for these reasons I have to give them a thumbs up.....
Boo It's me boo
6 months ago
Great customer service from Anthony and Bobby they went above and beyond for my uhaul needs. Thank you guys
Ken Engi
4 months ago
Clean property, awesome staff, moving supplies and rentals. Why spend more at another place?
Karen Vertti
4 years ago
Great location and attentive staff. Easily accessible and clean units, as well.
Aja Smith
3 years ago
I've been storing my belongings there for two months. Very clean units, never seen bugs, alarm security is great on units. If unit alarm goes off staff are quick to check by on your unit.. Owner lives on premises which makes me even more secure about storing there .
Thanks,
Aja
Lori Ramirez
3 years ago
The property is clean and well maintained. The staff is friendly. I would recommend.
Invest Smart Please
4 years ago
I think overall they have good people working here. I've only had a couple times in the 4 plus years that I needed to address something. Overall, I believe you're going to deal with good honest folks at this establishment. At then end of the day, they are a for profit business and that's their job, make money & ohh boy do they!
Aj Ayala
2 years ago
The sign up and check in process was fairly simple. All the Units have alarms on them and the owner (I think) lives right above the office, so the facility it pretty secured.
However, when I signed up they gave me a "discounted" price that was apparently only good for three months. After the three months the price on my 10x12 unit shot up to $201 per month. Seems a little backwards to charge the long term customers more. If you look around, you can find a 10x12 unit a few blocks away for 97 buck/month and they don't raise the prices. I'm currently out of the state until November, so I'll be moving my belongings as soon as I get back. I highly recommend searching around for a different storage facility.
Duc Tran
1 year ago
Well when I first set up the storage there customer service was kind and well. But when I went back and said I didnt need the unit no more and my day to move in Hasnt started yet they told me they cant refund me and will cancel the storage I felt I was robbed and couldnt do nothing its a good storage place but if your month hasnt started they wont refund you no money back they tack your mind why and end your contract.
Halana Butler
2 years ago
We recently sold our house and put our furniture here (purchased less than six months ago months ago) for a month. We moved into an apartment and when we came to get our furniture, our stuff was eaten up by rodents and almost all of our belongings had urine and rat droppings on them! The manager acknowledged this and said we would have to file a claim to get money back. No big deal, right? The insurance company said they would only give us $400 for rodent damage even though I have receipts for most of my stuff damaged which costed over $6000 that was lost. Our mattresses, couches, dining room table, dressers and etc were damaged and everything including boxes of family photos smells like urine! The cords to our TVs were eaten up as well. We had to buy brand new furniture and new TVs to furnish the apartment we just got which costed us another $5000! The owners told me I had to remove the stuff or it would go into collections. I have now had to pay movers (once again) to pack our stuff up as well as a fee to dump all of our things at a disposal site which I feel is totally unfair. My deceased fathers clothes and belongings are ruined! Eaten up, soiled and irreplaceable. I am so disappointed! SAVE YOUR TIME AND MONEY AND RENT UP THE STREET AT UHAUL!
Adrian G
1 year ago
The other day I tried to pay my bill and when I walked in the guy had his mask below his nose and I try to pay my bill and Mascon I walk in now you tell me to put my mask on and you wont take my payment because I dont have my mascon but youre going to take me so and then they gave me two days to move out what kind of place is this bunch of nazis
Joseph Navarro
8 months ago
I dont recommend this place. I purchased a storage unit at this location and it was infested with rats. Not only did I see droppings all over the place but an actual rat the size of a squirrel. Everything was contaminated. I dont understand if they know the previous owner was homeless why even put it up for auction? Not only is it a hazard to ourselves but to our family. I asked if this purchased could be cancelled and I was told no. I know its my responsibility to view images before buying but they take pictures where you cant really see much with their angles. On the second unit you could actually hear the rats on the room crawling around. I wouldnt put my valuables at this location.
Zaria
7 months ago
So this review is based on a visit made by my boyfriend on September 29th 2021. It is a lengthy review because I dont enjoy a business falsely accusing a customer of stealing and not owning up to it.
When he first arrived the employees did not want to give him the truck he reserved a DAY beforehand and said that he had to call someone else (me) to verify it was him even though they had all of his information for rental. This was not disclosed beforehand by anyone. The second inconvenience was when they told him about the extra fees he didnt ask for. In addition to those fees they put a $100 holding fee on the truck which was supposed to be $45. Then when he returned the truck he was called and accused of stealing a LOCK of all things from the uhaul truck that automatically locks without one. There was never a lock given to him to begin with by ANY employee but they proceeded to accuse him of taking it. This call was made about 3 times by the employee and my boyfriend told him the only thing he had done was closed the trailer when he had initially left. This is an obvious choice because who drives with an OPEN uhaul trailer on the street when you should pull it down and lock it? Driver 101. He tells the employee to check his cameras to prove he didnt take it and in the end, 3 calls were made to accuse him of stealing an imaginary lock and NONE were made to apologize for the false accusation.
He was instead quietly emailed his refund receipt by the same employees who couldnt shut up about a stolen lock. Will never be giving money to this business again.
Glass Fabrication
6 months ago
VOID AT ALL COST! Based off the most recent review below we were not the only ones dealing with RAT INFESTATION! We made several visits throughout the time we used the storage and never saw rats when we would take items out. When we were ready to move everything out and we started moving our stuff there were rats everywhere! They chewed all of our new appliances, left poo all over our belongings. We put a claim in and they said we would get $400! not even enough to cover our clothes damaged. When i told the onsite manager he said well just clean them and use them they still work. They could care less! BEWARE OF RATS!
Jesus A.
1 month ago
Punctual and professional. Very helpful. Rented a U-Haul truck with zero hassle. Literally less than 10 minutes from the moment I walked in the door.
Rene Alex B.
1 year ago
Called in and they were able to accommodate my requests
Been using this business and I always am taken care of
For my money
Best in town...
Dice P.
1 year ago
Rented a Uhaul van and it was filthy. I highly doubt the van had ever been cleaned. There was standing water on the floor of the front seat, crap left in...
Storage Facility Amenities5 Amenities
- 24 Hour Cameras
- Boxes & Supplies
- Drive-up Access
- Online Bill Pay
- Truck Rental
Joe Savoia
5 years ago