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Security Public Storage

99 Hyde Ct, Daly City, CA 94015

Office Hours
MON - SAT9am - 6pm SUN10am - 4pm
Gate Hours
Daily7am - 7pm
Google Reviews
rating 4.8
Write a Review

Giannie R

5 years ago
rating 5.0
Security public storage is a great place management is over the top mine stuff is very safe at all times and the customer service is over the top and they are very considerate about your stuff at all times I give this place a 10/10 i really recommend security public storage from R Robinson

mei lin

5 years ago
rating 5.0
I'm very like this place. There is more than only storage. The people there always nice and helpful. I got my storage very fit for me and save money because they are helping me ^_^

Danilo Torres

5 years ago
rating 5.0
Great Facility, Well secured and all the employees are friendly, specially John the manager. I haven't had a problem with this storage facility. Everyone is doing a great job securing the area, the manager, John always checking the camera and I would suggest this storage facility to others. I have no problems accessing my storage unit and I feel my things are secure and safe. Danilo Torres

Ryan Yasuda

6 years ago
rating 5.0
Evelyn did an excellent job in explaining options and getting us quickly set up with our storage space. Definitely recommend this place if you need extra storage.

Teofilo de Vera

5 years ago
rating 5.0
Clean and organized. J. De Vera

Carlos Landeros

6 years ago
rating 5.0
We would like to thank Evelyn for getting us a second storage room when we most needed it at the last minute. she saved us a lot of time and money and for that we are thankful!

kenneth tongol

5 years ago
rating 5.0
Clean and affordable storage and most importantly is that your personal belongings are properly secured! Kudos to the front office staff for being skilled professionals and very helpful thank you!!! K Tongol

Axel Roth

5 years ago
rating 5.0
2nd time renting a space from them in Daly City. I wouldn't go anywhere else. The staff is courteous and friendly making it easy to come back time and time again. Prices are competitive and the facility is clean and organized with plenty of carts etc. Thanks guys.

Rosemarie Flores

5 years ago
rating 5.0
I appreciated the service and customer service in security public storage. I felt more confident and secured.

Trevor Picard

5 years ago
rating 5.0

Jay S

6 years ago
rating 5.0
SPS is the best option for storage in this area. It is the most cost effective place with the best service people working there. Highly recommended.

Dan E Mount

5 years ago
rating 5.0
This is the best of all storages that I have ever used & I have been using them for many years as an independent contractor. It's fully insured and very secure! I give it 5 stars.

Liberty Guillermo

6 years ago
rating 5.0
I am very happy with my storage, John and Evelyn are super nice and I never had a problem with them. I'm always out of the country but my stuff always the same never been touch so I know no one ever gone to my unit except me. thank you John and Evelyn

Sharon Zantua

5 years ago
rating 5.0
This storage place is awesome! It's very clean..organized! I appreciate the staff..John and Evelyn for wonderful customer service skills..I am thankful to Evelyn because she always never fails to call or communicate with me when my storage fees are due! I'm so glad that I choose this storage company because I trust my personal belongings being secured there! Thank you all so much!

Nelli-Anne Reverente

5 years ago
rating 5.0
I like Security Public Storage because it's clean. The manager there is very helpful. I definitely will encourage others to use Security Public Storage at 99 Hyde Ct, Daly City, CA 94015.

EUGENIO OBINA

5 years ago
rating 5.0
I am very satisfied using this facility for the last 2 years. John and Evelyn are good people. Highly recommended !

steve inferrera

5 years ago
rating 5.0
Always friend very helpful

james yonemoto

6 years ago
rating 5.0
I have been in this facility for two years and when i check in John the Manager help me and im surprised because he can speak my japanese language, thats why i decided to stat here because he knew what i need and john and evelyn is the best managers so far i ever met, i will recommend Security Public Storage to everyone!!! Secured and very clean James Yonemoto

Susan Pineda

5 years ago
rating 5.0
The place was awesome! Everyone there was friendly and helpful. The place is very clean and I recommend this place to anyone who goes here

Fina Gozo

5 years ago
rating 5.0
The best ever!. Where else do you wanna go? Security public storage no. 1!

Fred Aranda

5 years ago
rating 5.0
It's a clean facility and everybody is very helpful

Eugene Requilman

5 years ago
rating 5.0
Would definitely recommend going here because they have really great customer service and the facility is clean, well-lit and well secured. I have used other public storage companies before, but they don't compare to this one. I really trust this company and will continue to use their services.

Robert Keller

5 years ago
rating 5.0
Good service

Josef p Pascual

5 years ago
rating 5.0
great.they're all very helpful.

Rachel D

5 years ago
rating 5.0
This Public Storage is nice and well lit. The staff John and Evelyn are very nice. They always greet me and offer me snacks! I feel safe storing my things here because they are very trustworthy and they have good security.

Dan Jansen

6 years ago
rating 5.0
I have found that after using this facility for a number of years, that they keep the place clean and secure, there have never been any problems with water leaks or other environmental issues. The management has always been courteous and helpful and I will continue to use this place as long as I have the need for it.

Irene Conway

5 years ago
rating 5.0
This is the best public storage facility - ever! Friendly service, very clean, very secure, great parking, in a great neighborhood. No rodents, no bugs, no mold. Clean shiny corridors. Bright lighting. Excellent management from John and Evelyn. Highly recommended!

Maria Verdan

5 years ago
rating 5.0
Security Public Storage is a great place to store your valued furniture and goods. It is very secure, well lit and clean. The staff Evelyn and John are wonderful and very helpful. I recommend this Security Public Storage.

Nelson Reverente

5 years ago
rating 5.0
I have been with Security Storage for at least 5 years now. From day one to now the services from the Manager John, his friendliness, the cleanliness and the location is outstanding! I would definitely recommend this place at 99 Hyde Ct., Daly City to all people I know.. Great Job John!

Reid Shimanovsky

5 years ago
rating 5.0
Clean, clean, clean...I'll say it again...CLEAN!! Does not smell, look dirty or appear unattended in any way. Bathroom is always well stocked and clean as well. Move in bonus was awesome...saved a bunch. Can't go wrong here...even the views are incredible.

Mariluz Ragasa

5 years ago
rating 5.0
Great service by their great office manager, Evelyn. Easy drop-off and many dollies available to bring your items to & from storage. Very clean & temperature controlled building. Great value too! Tell them I sent you!

Stephanie Ha

5 years ago
rating 5.0
The Hyde location is pretty well kept and run in an organized manner. Evelyn is always very helpful and friendly when we have questions. Having a storage unit has definitely made our lives a bit easier. I recommend going to this location if you live near San Francisco.

Jason Cheng

5 years ago
rating 5.0
Everything you would expect from an excellent self storage facility: security, cleanliness, safe accessibility, and professional attentive staff. I appreciate that John and/or Evelyn are ever present and helpful in answering any questions about the facility. Despite the recent wet weather, neither the facility nor unit feel clammy. All of the hallways are well lit and monitored, spacious, and there are always carts available to transport items from the conveniently-located parking spaces to the (two) large elevators. Also, there is sufficient room to maneuver a loaded cart through the doorways and hallways. Use of SPS continues to be a very positive experience.

Kimberly Ben

5 years ago
rating 5.0
I've had my storage for over 2 years. I"m very happy with the security and cleanliness of the storage facility. Evelyn the manager has always been very helpful and always friendly. Only thing is I wish sometimes it would be open a little later.

erickjean de leon

4 years ago
rating 5.0
We needed storage when my daughter moved out of her apartment and we were lucky that we found Security Public Storage. John was so accommodating. This storage place is very clean and would definetly recommend this facility to my friends.

Julia Paige

4 years ago
rating 5.0
The folks here are always helpful and a pleasure to deal with. Facility is clean, well lit and well managed

J. Cimone

4 years ago
rating 5.0
My first experience with renting a storage unit and I could not be happier! Its a great location with very clean storage units and walkways. The staff is always awesome and helpful and the price is very reasonable. A+++

loc2241

4 years ago
rating 5.0
Great service and friendly people.the storage is clean and safe..I been here for 6 month and my item is well secured

Susan Brown

4 years ago
rating 5.0
My experience with Security Public Storage on 99 Hyde Ct in Daly City, CA is that they are a clean and well monitored establishment to store your belongings. The staff is also very friendly and attentive.

Daniel Deveron Baker

4 years ago
rating 5.0
Manager John Garcia keeps this location clean and secure, and runs an outstanding operation! Security cameras are everywhere, and alarms WILL go off if unauthorized access is attempted, or if tenant security protocol is not observed. John is very friendly and professional, and makes new tenants feel welcome the moment they walk in the office. He carefully explains how everything works, and personally walks new tenants around the facility to help them learn how to use the many security features SPS provides. This facility offers 24/7 security monitoring, cheerful, caring, competent and conscientious management, convenient parking, plenty of carts, and not one but TWO large elevators (side by side). The office has many packing and storage supplies available for sale. Hands down this is the BEST storage facility in the Bay Area! Thank you, John, for keeping my precious family memories safe.. It is always a pleasure to see you every month when I drop my payment off. NO ONE can top you, John, for superior management ability and wonderful customer service.

M. C.

4 years ago
rating 5.0
I have been storing my items with Security Public Storage for a very long time and it has been a great experience!

kenneth tongol

4 years ago
rating 5.0
Clean and affordable storage and most importantly is that your personal belongings are properly secured! Kudos to the front office staff (john garcia) for being skilled professionals and very helpful thank you!!! K Tongol

Lisa Marie Nichols

4 years ago
rating 5.0
Security Public Storage is great! This is my first experience with a storage unit place and I was very impressed when I arrived to drop all my stuff off. It was easy to make the arrangement over the phone reserving the unit, even on short notice! I appreciate the level of security offered here, how they make sure to walk you through the process of signing into the gate and how to go about leaving. The premises was clean and organized, if you don't have a lock (which I didn't) they have them at the front desk to buy - very convenient! Units are clean and they provide nice size carts to trek your belongings up and down the elevators. Overall, very please :) Thanks for your great service!

Irene Conway

4 years ago
rating 5.0
This is the best public storage facility - ever! Friendly service, very clean, very secure, great parking, in a great neighborhood. No rodents, no bugs, no mold. Clean shiny corridors. Bright lighting. Efficient and friendly manager John Garcia. Highly recommended!

Carly de peralta

4 years ago
rating 5.0
Security Public Storage on Hyde Street is the best storage facility in the area. Their units are clean, well-lit, secure and the management team is friendly. They also have reasonable hours and did I mention SECURE? Contact John for your unit today.

Kimberly Orr

4 years ago
rating 5.0
My brother and I have been storing some of our mom's things here for several years. The facility is clean, well-lighted and secure (alarms on every unit). I feel quite safe coming to the storage unit by myself, which would not be the case at a few other places I looked at. The staff have always been very helpful and professional. I would highly recommend this facility to anyone looking for self-storage in the area.

Nani

4 years ago
rating 5.0
Security Public Storage Daly City Hyde Ct location is great! Ive never had any problems. Easy access in & out, secured, dolly carts for your use, well lit lighting, clean, no foul odors, & available cell phone service inside. Management John & staff are friendly & accommodating! This is the place to go for your storage needs.

Kimberly Orr

3 years ago
rating 5.0
My brother and I have been storing some of our mom's things here for several years. The facility is clean, well-lighted and secure (alarms on every unit). I feel quite safe coming to the storage unit by myself, which would not be the case at a few other places I looked at. The staff have always been very helpful and professional. I would highly recommend this facility to anyone looking for self-storage in the area.

Susan Brown

3 years ago
rating 5.0
I've been with Security Public Storage for a year now and continue to rest assured that my belongings are in a safe and secure place. Highly recommended!

JoAnn Hall

3 years ago
rating 5.0
My husband and I have 3 units. Very well managed.

Susan Brown

3 years ago
rating 5.0
I've been storing my valuables at Security Public Storage on 99 Hyde Ct, Daly City, CA for almost a year and a half. The place is always clean, secure and the staff is very friendly. I recommend the place.

Susan Brown

3 years ago
rating 5.0
Security Public Storage on 99 Hyde Ct, Daly City is in a nice, quiet neighborhood. It is easy to access my valuables in a secure, clean environment. The manager, John, is always friendly and helpful I recommend this facility.

New Jack City SF Vintage & Deadstock Clothing

3 years ago
rating 5.0
One of the cleanest storage facilities in the area

EUGENIO OBINA

3 years ago
rating 5.0
I have been renting at this location for the last 3 years and I'm very satisfied. Nice location, reasonable rates, helpful staff and secure environment! Eugenio O.

Precy Medilo

3 years ago
rating 5.0
Its my first time here in security public storage...I will recommend this to my friends and relatives...because its clean and they have a good customer service..

Teofilo de Vera

3 years ago
rating 5.0
always had good service from staff especially John and the facility is always clean. I have no complain at all I love this facility! Annette is very helpful as well , I always recommend Security Public Storage to all my friends because they are the best!!

Pink Shimmer

3 years ago
rating 5.0
Fantastic Storage Facility. This is a clean, secure, well-staffed storage facility. I am a long time client, and have never had a problem. Highly recommended.

Ana Menendez

3 years ago
rating 5.0
thank you John for helping me all the time, John is outstanding he has big heart and really know what he's doing , I always recommend Security Public storage because they have great manager like John:)

Susan Brown

3 years ago
rating 5.0
My family looked into several storage companies before deciding on Security Public Storage. The location was close to home in a nice and quiet neighborhood. The manager, John and staff is friendly and helpful with questions and concerns. I feel that my valuables are safe here.

Francis Lucas

3 years ago
rating 5.0
I have been a customer here for years now, and for good reason. Their customer service is great, the facility is clean and neat, and has great accessibility in and out. This facility is an easy recommendation for those who want a safe place with great customer service to keep their items stored and secured.

Francis Lucas

3 years ago
rating 5.0
This facility continues to treat me well over the 10+ years that I've had a unit here. The customer service is great and the building is well-kept. I have piece of mind knowing that my things are safely stored here. Highly recommended

Francis Lucas

3 years ago
rating 5.0
This location has always proved to me why I trust keeping my belongings here. They operate the facility with great care and attention to detail. The service is well-appreciated and the employees are kind and willing to help out with any needs or inquiries that you may have.

loc2241

3 years ago
rating 5.0
07/02/2019- I been here more than a year and the service is always the best! great service and friendly people.specially John the manager of the storage. Its is clean and safe and my item is well secured

Fina Gozo

3 years ago
rating 5.0
I been a tenant here since year 2012 and back then John the manager was helping me and 7 years later John still the same manager i have met, Never change always take good care every tenants like me :) Thank you John for being the Best Nanger.

MR Grimmer

3 years ago
rating 5.0
John is great, everything is clean, and the security is high. We have felt confident leaving all of our belongings here while on extended travels. There are even bay views from the parking lot! If we could move in, we would.

Dan Lai

3 years ago
rating 5.0
Terrific place. John provides excellent customer service. The site is safe and secure. Highly recommended!

Fina Gozo

2 years ago
rating 5.0
I have been a tenant here since year 2012 and back then John the manager was helping me and 7 years later John still the same manager . Never change always take good care every tenant including me Thank you John for being the Best manager. More power! 08/05/2019

Susan Brown

2 years ago
rating 5.0
I've been with Security Public Storage in 99 Hyde Ct, Daly City for years now and continue to be a satisfied customer. Their facility is secure, clean and customer service with John and Staff are great!

Melinda Reyes

2 years ago
rating 5.0
With Security Public Storage, I feel that my property is very safe and secured because of their tight monitoring system - cameras everywhere, alarms, including individual ones per storage unit, and pass-code protected gate & door entry/exit access. The manager, John Garcia, is extremely observant of any suspicious events, and promptly acts accordingly to prevent issues. He is also impressively reliable, thorough, detailed, focused, professional, helpful, willing to extend his work hours to accommodate customers' needs, provides clear guidance and reminders, and pleasant to work with. He will immediately make you feel comfortable that your property will be safe and secured with Security Public Storage. I am also very satisfied with their pricing, particularly because of the quality of the facility, security, and excellent service. They also offer discounts to lower monthly fees. The facility is very well-lit and clean. So in summary, I highly recommend this storage facility, as I am extremely satisfied with safety, security, service, cleanliness, and price.

MR Grimmer

3 years ago
rating 5.0
John is great, everything is clean, and the security is high. We have felt confident leaving all of our belongings here while on extended travels. There are even bay views from the parking lot! If we could move in, we would.

Anita Alvarez

2 years ago
rating 5.0
Never a problem here. My storage unit is easy to get to, if needed.

EUGENIO OBINA

3 years ago
rating 5.0
This is the PLACE for your storage needs. John and Annette manages this facility well. Reasonable rates, well lit, clean and well secured . Highly recommended!

Pink Shimmer

3 years ago
rating 5.0
Fantastic Storage Facility. This is a clean, secure, well-staffed storage facility. I am a long time client, and have never had a problem. Highly recommended.

Edna A. Salonga

2 years ago
rating 5.0
Excellent location, customer service. On-site manager is very helpful with our needs and budget and offers great options. Only setback is that rates go up often so it is advisable if you only rent short term.

Luis Rodriguez

2 years ago
rating 5.0
I have been renting a small unit in Security Public Storage in Daly City. The unit is clean, and the building is secured. While unloading my things into the storage, I ended up needing additional boxes, tape, mattress bags and large bags and luckily they had all of these available for sale on site, which saved me a few trips to the store. The staff are friendly and helpful. Would recommend this place to those looking for a storage.

Francis Lucas

2 years ago
rating 5.0
This storage facility continues to be my family's trusted site to keep our belongings. It is well-maintained, have friendly personnel, and overall feels safe knowing we can leave our items here. Highly recommended

Susan Brown

2 years ago
rating 5.0
Security Public Storage is constantly looking at ways to keep our valuables secure. Recently they installed better doors. My family feel our belongings are in safe hands.

Angela B

2 years ago
rating 5.0
We been a tenant at this 99 Hyde court location for n Daly City, since 1987 and never moved out and this is the extension of my house and we never had a problem .john the Manager is the best for 8 years that have known him he always help us and smile to us and now another new manager named Ines is also another great manager . How can you leave this place? Very nice crew. I will recommend this store to all my friends

Udit Chitalia

2 years ago
rating 5.0
Helpful and friendly staff who do value customers

Laura Boisjolie

1 year ago
rating 5.0
"Thank you Security Public Storage, for the brand new red roll up doors, They are a great addition, and work very well."

Natalie Poletti

1 year ago
rating 5.0
Clean facility. Secure building. Very helpful and friendly staff. Overall great experience and very satisfied! Im glad I picked security public storage!

Razel 5895

1 year ago
rating 5.0
I love this place and i been here for almost 4 years and do far i have no complain other than increasing rent all the time they are the best by far.

Diva Togonon

1 year ago
rating 5.0
I. Have been a tenant here for 12 years and I have 2 unit here and I barely do review I think this my first review and it's way over due . I just want to thank the Manager of this facility on for wonderful job maintaining the cleanliness of the facility and very professional attitude . Thank you John and I'm sorry I am not use to do the review and thank you for your help all the time whenever I am in my unit checking on me how am I doing you such a sweetheart thank you!! I will recommend this place to everyone

Peter Lo

1 year ago
rating 5.0
Excellent support with detailed information from Ines the manager. I truly enjoy the location in a quiet neighborhood with ample parking for easy transport. The site is exceptionally clean, bright and cool.

Evie Joaquin

1 year ago
rating 5.0
Security Public Storage facility at 99 Hyde Ct. is a very secured place to store your belongings with all it's security cameras strategically located ,strict gate access code connected to individually alarmed units ,well lighted and clean hallways for tenants safety plus a good manager, John Garcia....this is top of the line amongst other storage facilities...been here for years already.

Peter Lo

1 year ago
rating 5.0
Excellent support with detailed information from Ines the manager. I truly enjoy the location in a quiet neighborhood with ample parking for easy transport. The site is exceptionally clean, bright and cool.

Bill Peavey

1 year ago
rating 5.0
Manager John Garcia has been doing an excellent job, combining outstanding customer service, an impressive command of the demanding job requirements, and a sincere friendly, professional attitude towards the customers. Other long time tenants like me voice the same top tier performance review. What I would like to add is my personal experience with my account, and how John has specifically assisted me. I have, over the years, added access family members, changed my due date, and clarified language in my older contract regarding computing due dates. These "one shot deals" could have been time consuming or somewhat complicated, but John handled everything efficiently and quickly, further impressing me, and motivating me to take the time to give him the pat on the back he has earned and richly deserves.

Jeffrey Ocampo

1 year ago
rating 5.0
Very nice and accommodating people.. professional staff.. they will help you searching for the right unit.. Thank you JC Garcia

Eve Joaquin

1 year ago
rating 5.0
Very satisfied with this storage place, good management, good customer service, very secured, you can move around with ease with their well lighted and clean hallways making moving unstressful.

Daniel Deveron Baker

1 year ago
rating 5.0
02-12-2021...I am a long-term storage client. I live in a tiny RV with no garage or extra rooms. My storage unit is an extension of my home. After experiencing two robberies at Public Storage in Colma, and putting up with their appalling lack of security for too many years, I was referred by one of my neighbors to John Garcia at Security Public Storage, 99 Hyde Court, Daly City. I have been there for several years now, and I couldn't be happier. The facility is clean and secure, and that is very important, to be sure! But John Garcia is the #1 reason I continue to enthusiastically recommend SPS. As someone who used to hire and supervise employees myself, I can say, without reservation, that John Garcia would be any employer's dream come true. He genuinely loves his job; he is extremely loyal to his company, and even praises them on his own time. And John's level of superior customer service is unsurpassed. From the first day I met him, I felt welcome and valued as a client. John took the time to explain everything, and even walked me around the property. He later talked me into a second storage unit, when he sensed that I might need one. I don't like to pay online or mail a check.. I like to use each payment as an excuse to drop in and say hello to John, in person. His smile, pleasant personality, and professional competence, make my day and make me a customer for life. Praise also goes out to his assistant, Ines Montenegro. SPS.. You are blessed to have such fine and dedicated people in your employ! Hands down, SPS is the BEST storage facility one could hope to find. It is without hesitation that I am happy to give them 5 Stars!

Edwina Lucas

1 year ago
rating 5.0
We been in this facility for more than 20 years and we never left since then specially with the new Manager. John since he managed the place I witnessed a big difference this Facilitylity is safe and very cleaned . we are happy with John he is an amazing Manager and I will continue refer this storage to every one thanks.

Jeffrey Ocampo

1 year ago
rating 5.0
Very nice and accommodating people.. professional staff.. they will help you searching for the right unit.. Thank you JC Garcia

Carlos Landeros

1 year ago
rating 5.0
I have been with this location for over 5 years and I have to say that John is the best he has been there every step of the way since day one from finding a storage room for me to giving me a call to let me know if my payment is due when I forget. John is definitely the backbone to this location.

Rachel K

1 year ago
rating 5.0
I've been renting a space here for years and it's been a wonderful experience. The staff is friendly and helpful, the building is always clean, and I've not had any issues with pests or rodents ever. I've definitely been to other storage facilities that aren't so clean so I appreciate the well kept grounds. The rooms are well ventilated and pretty tall for the most part. I would suggest keeping a flashlight or lantern in any unit that doesn't come with a light and a door stop for any units with regular swing doors. Overall very secure, clean, and friendly place to use as a home for extra items.

Susan Pineda

4 months ago
rating 5.0
02/07/2022 This place was awesome! Everyone there was friendly and helpful. The place is very clean and I recommend this place to anyone who goes here. First thing I notice when I use the rest room, its so clean and smell good! Kudos to the Manager whom I always see how he clean the rest room and office. Good job Mr. John!:)

Susan Brown

4 months ago
rating 5.0
After looking at several different places, my family chose Security Public Storage on Hyde Street in Daly City. They are Secure, Well-Lit and Accessible. We have entrusted them with our belongings for years Recommended.

Geric Orias

3 months ago
rating 5.0
Very clean units, staff is friendly and there's plenty of carts if you need them!

Oliver J

2 weeks ago
rating 5.0
Nice facility, good prices and John, the Manager, is wonderful!

Ms. M.

5 years ago
rating 4.0
Thank you for helping me keep my stuff safe! Ms. M. ( ;

rachel c

6 years ago
rating 2.0
The staff, both John and Evelyn have excellent customer service! I always look forward to talking to them with their friendly and professional attitudes. FIVE STARS FOR THEM!!! The corporate and how the online accounts are handled, however, is a different story. Their policy needs to be more flexible and accommodating. On line access should be simpler. Very disappointing for a client who has been utilizing them for so many years and has recommended their storage facility to others...

Huge Yeti

5 years ago
rating 1.0
I was late like for maybe less than 5 minutes cleaning up my unit. The gate closes sharp at 7:00 pm; my mistake of course. However, I was greeted by a bark from the manager stating that I was lucky that somebody else was going to be late unloading. He mentioned that the only way to get out was to call 911 and that I am responsible for paying the 911 fee. I understand that this was my fault. However, there was no first-time-mistake-forgive-and-forget. Instead I was treated like a vagabond that somehow violated the rules of conduct. I thanked him for opening the gate and left thinking "that's no way to treat a paying customer". This treatment was akin to Duterte's reign when he was in office in Davao; shoot and ask questions later. I will not recommended this place to anyone as it seems to be run with an iron fist.

Joseph Yes

4 years ago
rating 1.0
Small corridors and doors. Very difficult and hard to get stuff in and out. The carts are huge and very hard to get them go through doors. Not recommended if u have furnitures or large items. Storage time is short. Not flexible to normal hour 8to5 folks.

Wanjing Li

3 years ago
rating 1.0
Extremely shocked and disappointed. DO NOT USE THIS STORAGE FACILITY especially if this is your first time renting a storage space. Moving is always a pain so I did a lot of research before I chose Security Public Storage to store my furniture. I was impressed with all the 5-star reviews and came on site on 9/1/2018. John was extremely friendly and helpful and helped me found the space I needed. We signed the contract and he asked when I plan to move in. I told him 5pm on Sunday and he said fine. Simple and easy. On Sunday at 5pm, I came with professional helpers and all my furniture to find my storage room is locked. I called the office but it's been closed already. I never felt so helpless and wanted to cry. I left a few voice messages to John and asked if he could call me back asap. Eventually I had no other choices but to leave everything in front of my storage room. In the morning of 9/4/2018, I did not receive a call back so I called the storage and told John what happened to me on Sunday. He felt sorry about the miscommunication but insisted that he's been doing this for more than 7 years and shouldn't make this mistake. I was trying be patient and ask for help from him on what I should do and what the company should do to resolve this and he asked me to go back immediately on a work day morning not thinking that I have my own work to do. Then he started to be impatient and yell at me on the phone and justified his yelling be a side effect of his heart attack problem. He was so angry and accused me for making such a trouble to the facility. I didn't want this to happen as well! I spent so much time and money to have professional helpers to move my furniture and stuff safely and I don't wish to do it again. I told him that I would come at 5pm on Sunday and he knew it. I asked if I should bring my own lock he said yes so I brought a lock with me. Being a first time storage renter I thought I just bring a lock and lock up my storage after I complete moving. Would never think it's locked up especially after I signed the contract and paid my fees. Tried to contact the corporate customer service line since morning and left message for them to call me back. No response. The worst moving experience ever.

Roger More

2 years ago
rating 1.0
The most unorganized site Mgr. John just doesn't know how to manage his time. He tries to please everyone and can't seem to manage any sort of organization with billing. While he is serving a walk-in customer he gets easily distracted when the phone rings and leaves the walk-in customer waiting then he ends up frustrated losing his train of thought. Always keep your statements because this thrid world on-site mgr will always say he doesn't have it on file or lost it. Beware!!! Terrible and unprofessional customer service.
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rating 5.0
102 Reviews
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Susie P.

1 week ago
rating 5.0
I went to my storage today and asked John if I can check in to yelp and he said yes and I did and I got t shirt thanks John:)

Sharon Z.

1 year ago
rating 5.0
This storage is still the best place I trust my personal belongings to be housed in..and I have been pleased with the great customer service of John who...

Rick G.

2 months ago
rating 5.0
Great customer service. Manager (John) was very courteous and helpful. The facility is clean and secure. I would highly recommend this location to anyone...
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