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Lockaway Storage - Bandera

7212 Bandera Rd, Leon Valley, TX, 78238

Office Hours Now Closed
  • MON - FRI9:30am - 6pm
  • SAT8am - 4:30pm
  • SUNClosed
Gate Hours Now Closed
  • Daily6am - 10pm

Closed for lunch from 2:00-2:30 M-F and 1:00-1:30 Saturday and Sunday.

Storage Customer Reviews

John markle

1 year ago
With already the stress of having to move, I was dreading the process of having to get a storage unit..Customer service at storage places always seems to be a bit or miss, well I can honestly say that my experience at the Lockaway storage was amazing! Quick service, It felt like I was in and out of there, Michelle (who was the rep assisting me) was polite, friendly, and professional. She explained the process and made it easy to understand and all with a smile. I'll deff be referring family and friends to this location. 5 stars!

Matthew Mayfield

1 year ago
I had never I used a storage facility before but if I knew it was going to be as nice and easy as this facility I would have a long time ago. Michelle was an amazing help helping me decide what I needed as well as walking me through the entire process. If you need a facility anywhere near bandera road I definitely recommend this Lockaway Storage. Make sure to ask for Michelle!!

James Hood

1 year ago
Total thumbs up!!! By far the best experience I've ever had the office staff was extremely polite and professional. Michelle was so helpful and friendly, she was able to guide me through the whole process and find me storage closer to my house so I dont even have to travel that far, unfortunately As great as Michelle did, the facility does not currently have what I am in need of so I am recommending Lockeway storage on Bandera AND Michelle to all my friends! Thank you so much!

Martin Palacios

2 years ago
Marc helped my cousin and I so well. Gave the best deal and was extremely nice. An extremely refreshing experience with someone who kept conversation and was generally nice all around. Not trying to push the sale but was focused on explaining the rates thoroughly that immediately sold us. A fun guy to meet and do business with. Highly recommend this location.

Yvonne Guzman

2 years ago
I used the phone app to find a storage room and reserved it right away. Got the best rate available because I did search around. Once I arrived the process was so super easy and quick. And to top it off I love my storage room! Clean , well lit and the service was 5 stars for sure. Thanks Mark !

Ricky Reyes

2 years ago
Definitely one of the best customer service experiences I have ever had. Mark is great at what he does and really makes you feel like he cares to help. Not many people like that anymore. We will definitely be using lock a way storage again.

Ryan Martin

2 years ago
Great experience. Quick and easy setup. Very thorough with the amenities offered and security of the complex. Mark was a great help and made the process run smoothly.

???

2 years ago
Marc was extremly helpful. This is the best storge that I ever had.

Anthony Navarijo

2 years ago
This place is so clean and in state-of-the-art condition. The manager Mark G there is friendly and takes his time explaining everything that you are getting into with a low pressure sales pitch that kind of sells itself really. The units are awesome and as a musician it is definitely a huge help to be able to have a place like this. I recommend this place to anyone who is a musician and wants top of the line security for whatever it is that they may be storing. It's really awesome!

Joe Trevino

2 years ago
I least a storage unit here at this lockaways storage location...For it bring pretty brand new I was quite impressed with the whole layout and the way it looks...I was even more impressed with Mark G the gentleman who works at the front desk who showed me around the property and answered any questions I had before leasing...I walked out feeling real happy and comfortable about leasing here at lockaways storage...I'm looking forward to being here for a bit and glad to know that I feel comfortable about leasing here...Thank you

Chris Giddens

2 years ago
The management team at Lockaway @ Bandera is extremely helpful and intentional on ensuring you're comfortable with the storage unit you're getting. Plus, the facility is still brand new so many of the units have never been used making them spotless, free of pests, and ready for whatever you're ready to begin storing with them. Oh and if you have any issues, talk to Marc. He's the property manager and dedicated to you being confident in your decision to store with Lockaway!

Julianna Castillo

1 year ago
I had a great experience with this location and the office personnel. The gentleman was extremely helpful, attentive, efficient in providing me with all the directions of how to use a storage and the paperwork was explained thoroughly. The move in special here was the best in town so I would like to thank you Lockaway Storage for making this exhausting move a lot easier.. Kindest Regards, Julianna Castillo

Linda Serna Serna

1 year ago
My daughter got for the unit for us. Brand new facility. As we moved out things in the unit, we got to meet the facility managerMarc. Asked if we needed help with anything, let us use the dolly that was available for tenants. Later on we found out later that they also have units with electricity. Come to find out there are several Bands that rehearse there. So my husband I got a unit for our band. We have met some really great musicians there young and old. Up coming and old school. From Rock-n-roll, speed metal, thrash and funky alternative, i don't know what to call it. But all in all, it's clean, well lit, 24 hour survallliace. And everyone that plays there helps keep an eye on each other's units. I highly recommend this facility to all Bands who need a place to rehearse. This is your place to JAM. And store your things. So, if you decide to rent a unit there. Let them know that Ace Gill and Linda sent you. Enjoy and have fun.

Angélica M. Padrón

2 years ago
This Lockaway Storage location is FANTASTIC! The facilities are clean, new, well-maintained, and well-managed. Marc was EXCELLENT in customer service and attended us professionally and courteously at all times. He informed us completely regarding all aspects of the storage facilities and did so with great charisma and personality. I would highly recommend this place!!!!

Danny Mercado

2 years ago
Great experience Marc was great amazing customer service No issues

Erika Luna

2 years ago
Manager was incredibly funny and great! Amazing place to store your stuff and they have over 30 cameras on their property. Great deals as well!

Evan Visante

2 years ago
I would like to say that only giving this facility a five star rating would be an understatement. It is very clean and well maintained. I always see the routine pest control at the facility that help keep bugs and rodents out which is very important for me. It is also important to recognize the personnel that make having a storage unit with lockaway a great experience. I have been extremely satisfied with the way Marc and Chevis provide customer service. They maintain great professionalism and are extremely thoughtful and courteous. Would definitely recommend! Unit E01

Cristina Cintron

2 years ago
Couldn't be any happier with Lockaway Storage on Bandera. From the moment I walked in, I've received professional, courteous, and personalized service. Marc was genuinely friendly and accommodating. Would recommend to anyone :)

Lizzy Ramos

2 years ago
They have a great staff, a clean facility, and low prices, so overall a great experience.

lesia holt

2 years ago
I spoke with cheves and he saved me money by sending me over here. Marc was very professional and nice. He explained everything to me and help out. I enjoyed my at experience here.

Lanette Lubwama

2 years ago
Chevis, an employe at Lockaway, referred me to this location and let me know that there was a promotion that would save me money on my first month. When I came to Lockaway Bandera Mark was very friendly, helpful and accommodating to all my needs and concerns. He greets customers by name and genuinely cares about their needs. Excellent customer service. I am so happy I found Lockaway Bandera!!!

Maliaka Thomas

2 years ago
Marc @ Bandera lock away storage was so professional , friendly, welcoming , informative, and accommodating . I had a smooth transition and a wonderful experience. I would recommend this location to anyone! Marc explained everything thoroughly. THANK YOU BUNCHES MARC!!!

albert smith

1 year ago
Highly recommended location very clean, great service! Thanks Michelle and Sandy for making life easier.

Arron Diaz

1 year ago
Clean Facility, Michelle (manager) paid attention to my needs for a unit and was extremely courteous. Would recommend.

Victor Cruz

1 year ago
Michelle is so so awesome ! Very friendly and helpful knows her job very well. Great customer serve . Glad I rented here

Jennifer Cruz

1 year ago
Michelle is best ! She was really really helpful . Helped me with sizes of units to decide what size and needed . She was nice and friendly. Great job hiring her people .

Rosa Martinez

1 year ago
This was my very first time renting a storage that I was so nerves but Michelle made it so simple and easy so happy Michelle helped me . She is a great person and so friendly. I will tell everyone about this place . Thank you Michelle your the greatest !

CARLOS HERNANDEZ

9 months ago
Mark is awesome! Very friendly and helpful. Great access hours 6am-10pm. Great prices. Recommend to everyone!

elyana tellez

9 months ago
Best pricing in town . Marc helped us decide the perfect size storage for us. Brand new facility.

Marc Schilling

9 months ago
Had a great experience with Marc I was looking to get a bigger storage. I collect old arcade games so space is a premium. He listen to what I needed the space for and found me something in my budget. Great customer service here

Kimberly Mata

9 months ago
Mark is amazing. Very friendly and extremely helpful. First time we rent a storage and Mark made it so simple and affordable. Would definitely recommend anyone come see him for a storage.

Suzanne Schilling

9 months ago
Nice people, very helpful. Extremely clean inside and out. I am so happy we found this place. Wouldn't go anywhere else.

Rachel Duncan

9 months ago
Marc was very professional and went above and beyond to help me, I would recommend him to anyone needing a storage unit

Joe Gonzalez

9 months ago
Best musician friendly spot in town. The worst part about this place is other musicians that can be jerks at times, but for the most part everyone is respectful. Clean bathrooms, nice staff, secure facility.

Sheila Ovalle

9 months ago
This is my second time renting a unit from Lockaway storage. Mark & Sandy are awesome and friendly. So glad Mark does walk around inspections I was notified immediately that I didnt put my lock correctly. They offer the best prices and one month free. I would highly recommend Lockaway storage.

Beatrice Fleureau

6 months ago
Great place, friendly and they went out of their way to find space for my trailer after arriving in San Antonio 6 months ago. Definitely recommend this place.

john herron

6 months ago
Well gee, I rent the unit and surprise.....I can ask them to print out a couple sheets on their printer.....I feel like I have an office almost......can't beat that. It saved me a trip to office depot or wherever. I'm not going anywhere else. Occasional help makes the world go round huh.

Dezerie Ortiz

3 months ago
Jordan and Sandy are the best and their office is always clean! The units are also clean and affordable. So glad I chose this facility.

Paradise McCorkle

2 months ago
Ashley is awesome! Fast and easy Very helpful and kind assistance

MariaElena Valdez

3 weeks ago
Ahhhmmmmaaazinng service!! Sandy was so helpful and informative, our world needs more poeple like her!!!! She explained the entire process to me and how they work ...Im so grateful I shopped around and found her!! Totally recommend them!! Very reasonably priced and very clean

Johnny76b

2 months ago
Friendly staff the complains that I have is that they require insurance to rent there. If the unit needs repair they require for you to give them the key for the lock. I had bad experiences with things like that because some people dont have respect and break something or take something that they like.
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Alyssa M.

2 years ago
Really friendly staff! Manager is a great guy. Place feels super secure and the prices are great.
See all 2 Reviews