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Storage Units in Columbus

Storage FAQ's

  • Is there anything unique to keep in mind when choosing a storage facility in Columbus?

    Some factors to keep in mind when choosing a storage facility in Columbus are: weather, peak rush hour times, items that you will be storing, and location within Columbus.

  • How long is the lease and what are its terms?

    Storage companies in Columbus offer a month-to-month lease. If for some reason you would like to cancel your lease during a particular month, please contact one of the facility managers to assist you.

  • Do you accept deliveries for customers?

    Most storage facilities in Columbus accept deliveries for their customers so that they don't have to go through the process of moving every time they need something to be placed in their storage units. They will keep your items in the office and will inform you when they arrive so that you can place them in your storage unit at your convenience.

  • Will I receive a monthly invoice?

    Most storage companies in Columbus only provide invoices upon request.

  • If I lose my key, can you provide another one?

    No, storage facility employees do not have copies of the keys used for the units. If you lose your key, check with the facility for lock cutting fees. They may also be able to sell another lock and key to you.

  • Will the company have access to my space?

    No, no one in the storage facilities has access to your space unless you specifically ask them or give them the right to do so. For example, you may want them to have access to your unit for things you may want delivered directly to your unit.

  • Should I rent a drive-up or interior storage unit?

    Drive-up storage units are typically more expensive and not as clean as interior units. Drive-up units are more exposed to the elements (water, dust, etc.) and are therefore not as clean as interior units. Interior units, on the other hand, have a much better climate. Essentially, the desire to rent a drive-up unit comes from clients thinking that they will be visiting their unit very frequently, which is surprisingly not the case. Most people don't come to their units as often as they think they will, so given the cost and cleanliness issues, it's better to rent an interior storage unit.

  • What storage space sizes are available?

    In Columbus, there are 142 storage facilities, with a total of 177 storage units. Storage unit sizes generally range from 5' X 5' to 17' X 45'. Call one of your local facilities to have a representative find what size unit is best for you.

  • What access will I have to my belongings?

    You have 142 facilities to choose from in Columbus. Access hours range from 8 to 24 hours a day. Please contact your local facility for more specific information about your unit.

  • Do I need insurance for my storage unit?

    We recommend that you get insurance for your belongings because the contents of the units are not insured through storage facilities.

  • What security measures are taken to protect the storage units?

    Security is every storage operator's priority. Speak with the storage manager of a facility of your liking in Columbus to find out what security measures they take to protect your belongings.

  • What if I need more or less space after I move in?

    Once you move in and feel that you need to move into a smaller or bigger space, storage facilities are happy to accommodate your move. Before renting a space, it is recommended that you speak to a storage facility representative to help you find the best sized unit for your needs. If things change through the course of your lease, they will help make the transition to your next unit as efficient and simple as possible. We also have a size guide that may answer some preliminary questions you may have.

  • Do you sell boxes and moving supplies?

    Yes, most storage facilities sell boxes of various sizes, tape, bubble wrap, labels, and other items for your packing and moving needs.

  • Can I rent climate-controlled spaces in Columbus?

    Yes, climate-controlled spaces are available in Columbus due to the varying weather. Temperatures range from 35.6 to 37.4, which can dramatically affect things in your storage unit. For storing items such as wine, wooden items, electronics, metals, artwork, etc. storage facilities recommend that you rent a climate-controlled unit. For questions and more details, please contact a local facility.

  • Do you have pest control?

    Most facilities in Columbus schedule professional pest control services every month, and twice a month during summer months.

  • Do you have advice on how to pack my storage space?

    Yes, storage managers can provide you with tips and techniques on how to most efficiently utilize your storage space. Their hope is that you can have easy access to your items and that your storage space is worth every penny of your money.

  • Do you have different policies and prices for students or active military members?

    Students and active military members are clients that have unique needs because of the nature of their schedules. Most storage facilities in Columbus offer discounts to students, and discounts and different policies for active military members. Please call your local facility or see our students and active military members pages to get detailed and updated information.

  • What options do I have for payments? What forms of payment do you accept?

    Most storage facilities accept cash, credit cards, or checks. Always ask about autopay, it's faster and much more convenient.

  • How do I know what size storage I need?

    Storage managers would be happy to help you determine which size unit is best for you so that you're not paying for a 17' X 45' unit when you really need a 5' X 5' unit. Please reference our size guide for more information.

  • Do you provide your customers with movers?

    No, storage facilities do not provide movers. However, managers and team members would be happy to provide you with a list of reliable and reasonably priced movers in Columbus. See our resource guide for movers in Columbus.

  • What are the prices of the storage spaces? Are prices based on the square footage of the storage space?

    Generally the prices of storage units in Columbus vary based on the size of the storage unit and the location of the unit in the facility. Prices range between 32.0 and 400.0, but representatives can better assist you once they have the details of your storage needs.

Reviews

Wilson Road Mini Storage

Columbus, OH 43204
19 reviews| See all Reviews

Wilson Road Storage was great! Although I was not able to reach them by phone, I went into the office and was able to secure the 10 x 10 storage unit I wanted straight away for move in the next day. The staff were very friendly and also helped me get a U-Haul for free and were super helpful. The unit is clean, secure and for a great price.

Gateway Self Storage

Columbus, OH 43211
7 reviews| See all Reviews

The women at Gateway made my experience of renting a truck so smooth and stress free. It's rare to find good genuine customer service these days and they were so nice and patient with me. They answered all of my questions and were very knowledgeable. If a great experience and extremely nice people are something that is important to you, I would definitely go to this company/location.

Storage Express

Columbus, OH 43232
1 review| See all Review

Horrible, my first time ever renting a storage unit, the people were polite and really worked with me concerning payments etc, however I brought my belonging out and had bed bugs that cost me additional monies and they were really nonchalant and acted as though I was the only and the first, which I do not believe. I had insurance through them and am doing whatever is necessary to recover my loses.