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Lockaway Storage - Randolph

9482 FM 1518, Schertz, TX, 78154

Office Hours Now Closed
  • MON - FRI9:30am - 6pm
  • SAT8am - 4:30pm
  • SUNClosed
Gate Hours Now Open
  • Daily6am - 10pm

Closed for lunch from 2:00-2:30 M-F and 1:00-1:30 Saturday.

Storage Customer Reviews

David Ayala

1 year ago
I was referred to this location from another Lock Away Storage. I appreciated the prompt attention and service provided by the staff. This is a great example of customer service. In glad I chose this location and business for my storage requirements.

kristin arbaugh

1 year ago
Sedric was fast, friendly, and helpful. I feel very good about selecting lockaway storage!

tanya barr

1 year ago
Sergio was a awesome help today great customer service freindly environment very helpful

Robin Mead

1 year ago
I Appreciate ALL Of Cedric's HELP THE FIRST TIME THAT I RETURNED TO The Facility AFTER SEVERAL YEARS--To FIND OUT THAT I WAS LOCKED OUT Of MY OWN UNIT!!....THANK GOD!!....Cedric WAS ABLE TO Find KEYS TO LET ME IN MY UNIT!!....HE EVEN OFFERED CONTINUED ASSISTANCE IF NEEDED!!....He HAS ALWAYS BEEN Friendly,Nice,Helpful,Resourceful,Pleasant,And Professional!!....Whether,It's Calling In A Payment,Having To Use The Restroom,Buying A Lock,Or Locating KEYS To LET YOU IN YOUR Unit!!...YOUR HELP IS ALWAYS APPRECIATED!!...THANKS!!,SOO MUCH!!.......YOU DESERVE A FOR YOUR KINDNESS & SINCERITY!!

Mike Barela

1 year ago
Place and area is clean and neat Sedric and Sergio very nice people with great customer service Highly recommended

lpawnell

2 years ago
I have had the pleasure of working with the staff at this location and another managed by Ms. Amy Medrano on Nacodogches. I love the friendliness and professionalism of her and her staff. I am glad to have had the opportunity to do business with. I'm sure their customers feel the same. Consider them for your personal storage needs.

Jeffrey Dike

1 year ago
Love the way the property is maintained. The manager Cedric was very helpful and friendly.

tracy barbour

1 year ago
Super nice and very helpful!

Susan Brooks

2 years ago
Would like to put out a big " Thank You " to Kimberly and Sedric for all the help they gave me during the move from one storage unit to another. Both employees are professional, kind and helpful. Both employees are an asset to the company. Keep up the good work.

Mark Purcell

2 years ago
Very happy with the help from the staff on moving from 1 unit to another- Kimberly and Sedrick are both very professional - yet don't make you feel like your just a source of income. they listen to you and help with any concern you have- I also can say the same of Amy- the regional manager.

Alvaro Garcia

1 year ago
I've been renting here for over 5 yrs. and Ever since "Lock-Away" took over I did noticed the property has been managed very well.

Brian Crouch

1 year ago
Great to work with. Awesome place.

Eric Aunkst

1 year ago
Friendly staff, clean environment and good price. Also save money by buying your lock on location for $11 compared to $17 at Walmart!

Alex M

1 year ago
Great service. Thx Sedric. Quick and easy and cost efficient.

Steve Salas

1 year ago
Great friendly service. Good spaces available and awesome prices.

Edward Carruthers

1 year ago
Sedric is very professional and very helpfull. If he does not have an answer for you right away he gets back to you in a professional and timely manner.

Stephanie Mesley

1 year ago
Close to Crossvine neighborhood & helpful staff!

Suhaily N

11 months ago
Sedric did a phenomenal job! Excellent customer service!

Roger Hatcher

10 months ago
Thanks to Cedric (Manager) and Marcus (Asst Manager) for their support in helping me get a facility to accommodate my immediate storage needs. Both were very professional, friendly, and more than willing to show me a number of storage units. Thanks to both. Much Appreciated!!!!!!

Mr T Nunya

9 months ago
Marcus was very efficient, knowledgeable, customer friendly and easy to work with. He even stayed past closing time to ensure our needs were met. Great location and great customer service.

mrzacharymeyer

9 months ago
Sedric Was the best he was very helpful to my Sister in laws. They just moved here from cal and were very happy with this great costumer service to get A storage. Thanks Sedric!!!!!!

Chopp

9 months ago
The best storage unit. Marcus and Cedric are the best consultants! Definitly staying with the units as long as possible! Very professional and curtious. Indeed recommend Lockaway to all !!!!!

Kyle Urbanek

7 months ago
Was very helpful and exceeded expectations.. would recommend to a friend

Texas Pride CNC Texas Pride CNC

6 months ago
Great folks to deal with Cedric is always on top of things when you have a question or need some help. Been a customer for years and plan to up size our storage real soon as our house is up for sale and will need to pack stuff away.

Daniel Sanchez

3 months ago
Very satisfied with customer service, Sedric he always been really nice respectful and very helpful. Thanks Sedric.

Alfonso Garcia

4 months ago
Worst Storage Facility Ever! First time I went, the door was locked and No one in site for 30-40 minutes very inconvenient. No Business here also, it's a Ghost Town, so it's dangerous at night. When I finally was able to go inside the office, The guy was on his cell phone not even paying attention the whole time, I didn't even get a chance to see a unit, the size I was looking for not available supposedly, but was very quick to try to upgrade me to a unit size I didn't need and it costed more. Very Poor Customer Service. I would recommend other customers to travel inside the city more with better quality storage places.
See all Reviews

Storage Facility Amenities15 Amenities

  • 12' & 14' Tall Doors
  • 24 Hour Cameras
  • Boxes & Supplies
  • Commercial Storage
  • Delivery Acceptance
  • Drive-up Access
  • EZ Access
  • EZ Drive In
  • EZ Drive Thru
  • Gated Entry
  • Online Bill Pay
  • Online Rental
  • RV, Car, Boat
  • Rental by Phone
  • Roll Up Doors