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Lockaway Storage - Military

6911 W Military Dr, San Antonio, TX, 78227

Office Hours Now Open
  • MON - FRI9:30am - 6pm
  • SAT, SUN8am - 4:30pm
Gate Hours Now Open
  • Daily6am - 10pm

Closed for lunch from 2:00-2:30 M-F and 1:00-1:30 Saturday and Sunday.

Storage Customer Reviews

Vanessa S

2 years ago
Both times my husband and I went there we got awesome customer service the first time we went to check out the place I believe she was the owner who was at the desk was very sweet and helped us out the second time we went there Dawn helped my husband and I out and showed us a different storage unit, helped us with the rate as well, and helped save us money which as a customer I thought was awesome. Thank you so much Dawn for the awesome customer service and going out of your way to help us.

Stephanie Rodriguez

2 years ago
Great customer service from the moment we walked in till the moment we left... units are very clean and very secured. MS. DAWN did an amazing job with showing of unit and explaining all codes . Great price highly recommend!

ERIC ROGERS

3 years ago
I been here for 10 months now, very clean property, out standing managers . they smile at you when you walk in the door. Property feels security, and SAPD on their lunch break day and night, at subway, or sitting in their portal car, watch the place and MacDonald. It one one of place i experience i ever had. Thank you lock away storage.

albert Aguirre

3 years ago
Good honest service.Nice and friendly employees . I fell comfortable the my stuff is safe at LOCK AWAY STORAGE.

rebelliousangel2000

4 years ago
Been storing our stuff here for 16 months and have never had a problem. Staff has always been friendly and helpful.

Marcelina Gonzales

1 year ago
Ram was very helpful and informative!

Candy Barajas

1 year ago
Excellent and very professional service! Ram was awesome, friendly and extremely helpful. Highly recommend this storage facility!!

Robert Sonora

1 year ago
Very GREAT place! First time getting a storage unit because we were moving. Dawn was very friendly and helpful. I recommend to anyone and everyone.Will be back.

Belinda Montez

2 years ago
Edna and Dawn are wonderful people. They are professional and always willing to take the extra step to help resolve any issues you might have. I will definitely refer any family and friends to this location.

Veronica Smith

2 years ago
Dawn and Edna were Awesome! They helped me find the right storage unit for my needs. They returned every phone call and answered every question I had. I would recommend this storage facility over most in the area becasue they truly are customer friendly! I'm referring any and every one I know looking for storage space to this place!

Dawn Jackson

1 year ago
Sergio was very helpful and through.

Melissa Dawson

10 months ago
I would definitely recommend this facility. Marcus hooked me up with great customer service, was able to accommodate all my companies needs, and was very knowledgeable about the units and plans offered at this facility. It has plenty of security cameras and the gates and doors have access codes to gain entry to keep all your belongings safe.

Avery Bill

9 months ago
If u need convenient,fast,friendly,great priced storage u will b 100% satisfied wit lockaway best service n safe n secure recommend this place ask for Marcus

Maurice Sylvester

9 months ago
Marcus was really great and explained everything that I need to know with no problem

Dawn Jackson

9 months ago
Sergio was very helpful and thorough.

Cindy Moore

8 months ago
Marcus was a very big help to me! I would recommend this place and Marcus!

Jayme Perez

7 months ago
great customer service!! I've been with them for years. marcus was awesome today! property is well kept, come check it out!

Marina Reygadas

7 months ago
I had a great welcoming experience with Marcus and Jose. I came from the other side of town from work and these gentlemen waited for me to help me rent my unit. They have wonderful customer service skills and were very informative. Thanks for everything guys!

Juan Zepeda III

6 months ago
Danny's a good hard worker and will help u out with just about anything

Valerie Rodriguez

4 months ago
Great service at a reasonable price. Marcus was friendly and very helpful for my first time renting a unit.

Mayra Santoy

4 months ago
This is my first time renting a unit and Marcus couldn't have made it easier for me. He provided the best customer service and took the time to answer all my questions.

Drew Saenz

1 month ago
Great management, superb customer service. Will recommend this facility to anyone looking for storage! Overall great experience.

Travis Boyd

1 month ago
Great service at this location. Marcus takes great care of the facility and the clientele. I would highly recommend Lockaway Storage at West Military.

fm7901

2 weeks ago
Theo was most gracious and professional he got me what I needed quickly and efficiently.

Brittanie McCracken

1 year ago
THIS PLACE IS AWFUL!!!!!!.... Had a reservation to pick up our moving truck at 9:30am. It's not 10am and the guy still isn't here.... Tried calling no answer.... So I emailed corporate office and got a call and they said they would contact the district manager... He calls the person that's supposed to open the store and nothing happens still... This is ridiculous and unprofessional.

Robert Gutierrez

6 months ago
Horrible experience, I wish I would of waited for that guy Marcus but he was off the day I really needed a storage. Anywho I send my mother up there an she tells me the guy name Brain asks for her ID an then draws her this map on how to get to the storage... I know. Like are you kidding me!? Oh an wait the guy ends up misspelling her last name an puts the wrong zip code on our paperwork lol keep in mind he asked for her ID though. Yeah, an then he doesn't even walk with her to the unit like he's supposed too like no type of customer service what's so ever. They do give her a code to comeback afterwards cause they wouldn't be there. So she does an when she get there she sees a lock on her storage unit.. so she calls the number on the pamphlet that guy brain answer an tells her he will be there in 3 mins he lives down the street.... my mother waited 9 o'clock at night by herself with all of her personal belongings cause her son (Me) was in a meeting, for 1 whole hour after he clearly said he would be there in 3 minutes. I could go on an on but y'all get the point. I just hope they drug test at this job cause man all this could've been avoided had he done his job correctly. My advice to this company is please properly train you're employees. No way no how this should happen to anyone's mother, brother, sister, grandparents. I honestly don't know how long he's been with the company or how many people he's used this poor customer service with but let's hope it get resolved an doesn't happen again!
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Myrna C.

9 months ago
Great and prompt customer service! Thank you!