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Lockaway Storage - Culebra

8034 Culebra Rd Suite 501, San Antonio, TX, 78251

Office Hours Closes in 41min
  • MON - FRI9:30am - 6pm
  • SAT8am - 4:30pm
  • SUNClosed
Gate Hours Now Open
  • Daily6am - 10pm

Closed for lunch from 2:00-2:30 M-F and 1:00-1:30 Saturday and Sunday.

Storage Customer Reviews

Nicki A

1 year ago
I had a great experience yesterday working with Chris! He answered all my questions and even showed me two different units to compare sizes. He mentioned being new but was very attentive and knowledgeable when going over all the details with me. I'm definitely going to be renting from Lockaway because of his customer service

Sandra Caballero

1 year ago
The guy who assisted me today was very friendly and professional. The place was clean and organized, I definitely recommend this place. Thank you so much!

Iriana Vega

1 year ago
The staff was so helpful and friendly! Lots of options, great pricing and a great location. I was very pleased with the customer service here ! 110% recommend this place for your storage needs :)

Jennifer Guerra

1 year ago
Best experience i had in a while. They where so kind and helping with every question i had and was patient. They gave me the best deal and even offered to help me look around for the best prices. Thank you and i appreciate the buisness. Please go to Mark Holloway if you are looking for a storage unit he would be glad to help you out.

Carmen Garcia

1 year ago
Best storage around town we went price shopping for units in town we had only 1 day to find a storage unit large enough to hold our entire house that we lived in for 8 years...then we fell upon lock away storage and had the help of Chris!! He has the most amazing customer service and knew we were in serious need of storage in a hurry he helped us out so much gave us an amazing deal and even brought the price down lower once we returned after price shopping!! He even let us use the large truck for 5 hours to move majority of our stuff. I highly recommend this place and there staff!! Chris needs a raise he was there everyday and makes me feel very safe knowing my stuff is in the right hands!!! So a big thank you to Chris and lock away yall are the best place in town I will tell all my friends about yall!!!

Christopher brown

1 year ago
Very helpful great service definitely will tell others about... They bend over backwards to help you with your storage needs.. Chimi has spoken !

Felicia Silva

2 years ago
Great place to rent an office for your business and / or store your belongings! The premises are very well kept and clean and the office staff is #1 in customer service.

Jesus Romero

2 years ago
A great place to have a business and store your stuff. Very friendly and helpful staff. Thanks a bunch Mark!

Adriana Vasquez

1 year ago
I was pricing storage units and chris made my day! I will definitely be coming back soon.

Girl from New Orleans

1 year ago
Excellent storage facility! I've been a customer at this location for 5+ years. Mark (the new manager) is very professional, knowledgable, honest and helpful. When he first took over responsibilities at this property, he noticed that my storage unit did not have a security lock (!!!). He immediately notified me and even secured my unit with one of his own property locks. On a seperate occasion, I was moving some items into my unit and it was near closing time. Mark was patient and even waited past the closing hour for me to complete my move. I was so impressed! He is a far better manager than his predecessor. I have had nothing but positive experiences here. I'm so pleased with the service I receive and highly recommend this storage facility!! Thanks for everything! ~ Sheila

jessica aguilar

1 year ago
The manager Chris, was incredibly helpful and he was able to answer all my questions. He was so professional and this storage facility is definitely a place i would recommend to others.

juan huereca

1 year ago
Great help and quick to respond, met all my needs and accomidations.

Sarah Fernandez

1 year ago
I can't say enough great things about this place and their service! From my first meeting with them as a walk in, they have been friendly and helpful. Chris was an amazing help - very courteous and professional! They have great prices on storage units and overall the friendly service is refreshing! I highly recommend!!

william b

1 year ago
My family and I were looking for some storage places close and reasonable. Just speaking to Chris on the phone as we say in the military gave me a warm and fuzzy about the establishment. Chris was very professional gave us a grand tour of the place and also showed us the storage sizes that were very suitable and within budget. I have some personnel that I would definitely recommend going through Chris for lock away storage. If we return to San Antonio, we definitely will use this facility again.! Thanks Chris........HOOAHl!!

Tameka Beal

1 year ago
Awesome storage facility and staff, especially the manager Chris! Very personable people, easy storage access, good access hours.... AFFORDABLE! IF EVER MOVE BACK HERE WILL USE THIS FACILITY. HIGHLY RECOMMENDED! The Beal Family

Jose Chavira

11 months ago
Secure. Honest. Convenient. Awesome customer service.

Lori La

10 months ago
Awesome customer service! Totally recommend Lockaway Storage for all your storage needs!

PV Villa

10 months ago
Customer service is exception and professional. Price and location is great as well. Chris was prompt and answered all my questions.

Patricia Salinas

8 months ago
Customer service is amazing! Fast service and affordable. I highly recommend Lockaway Storage on Culebra!!!!

Michael Peterson

7 months ago
Chris has that good customer service! He always helps when we have an issue. If you need an office come check out Lockaway!!!

Jose Lira

7 months ago
Great place to run our small business. Chris is a great. He keeps the place nice and clean and he's very friendly. All the other businesses are very friendly. I highly recommend this place!

Veronica Carrillo

6 months ago
Chris is the best!! Very professional and awesome customer service...i recommend lockaway storage...

Liz Guerrero

6 months ago
Staff very professional and nice. Unit extremely clean. Prices were lowest for the unit we rented.

R Z

4 months ago
I've been nothing but satisfied with my rental at Lockaway storage. My shop was there 4OUR CRNR #504. Chris and the rest of the staff have been awesome. I would highly recommend renting a unit with these good people, especially for new businesses just starting out and need a place to start small. They have plenty of options for rental space and very helpful with any questions you might have. If I didn't find a place closer to my residence I would've stayed but logistically it made sense to make that move.

Fernando Vasquez

4 months ago
All I can say in one word Amazing! Chris Lazwell, the store manager, made this transition extremely easy. He answered all my questions and was very prompt and professional.. Thank you Chris and Lockaway storage.. I will be recommending people to your facilities and to go see Chris!!!

Letty G

3 months ago
I highly recommend Lock Away Storage. Chris is very helpful and understanding. I had my storage there for 1 year and never had a problem. Very friendly staff and polite. Thank you Chris for all your help.

Danny Hoey

3 months ago
I have had great responses and been taken care if by the property manager Chris! Great person always looking out for me and others. Making sure that everything is taking care of.

Kimberly Rogers

1 month ago
Lockaway storage has become a continal storage business i choose whenever i need to store my belongings. A community business you can rely on. Fast friendly and hassle free

Frank Medrano

1 year ago
Yes I had a pleasure to or not Google Map on the facility for the Lockaway Storage as easy finding talk to the gentleman of the name Mark he's a very professional person and me and my colleagues I went ahead and rented space in the back and the gentleman was very professional and very kind I give them Tom's up thank you I recommend it to all my friends and family have a blessed day

A Ball

2 years ago
**Update-- the VP of the company has contacted me and intends to address the aspects of my negative experience. I very much appreciate this and have added a star because of it. I will continue to revise as I see improvements. I chose this facility based on price, because I didn't see how a facility that provides such a basic service could vary that much. However, the staff here is rude, the door to the interior storage units is often locked during the business hours they say they're unlocked (as in 7/8 times I've been there), and there is nowhere to pack to unload items for interior units. Today when I had to walk all the way around the building once again to enter-- after parking my vehicle in front of a bunch of parked ambulances which occupy the only parking spaces-- I asked the worker what I needed to do to have the door that I was told was "always" open to be open when I came. He showed me a different door I should use (on the opposite end of the building AND the opposite end of where I was told to load and unload) & added "you don't need to have an attitude about it". I rented from this company before under different owners and I will be moving my stuff somewhere else and paying more for better customer service.

Mark Gage

4 months ago
Beware. This is an unsafe storage facility. My camper trailer was almost stolen here. Both locks were broken off, battery case opened and fuse removed. The stupid thief couldn't follow through as they could not figure out how to use the electric jack. The facility video showed my trailer except ... Mysteriously... When the thief was trying to steal it. Manager claimed the wind affected the video quality. Really? Do not use this place unless you are willing to lose your valuable possession.
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