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Orchard Street Self Storage

4001 S Orchard St, Tacoma, WA, 98466

Office Hours Closes in 9min
  • MON - FRI9:30am - 6pm
  • SAT, SUN9:30am - 5pm
Gate Hours Now Open
  • Daily6am - 10pm

Storage Customer Reviews

sabra kelly

2 years ago
Personal efficient service. A bit high on the rent but, knowing my things are safe makes up for it. Karen the manager is always professional and has a smile when she greets you.

Anna Huntington-Kriska

2 years ago
Professional service is often hard to find anywhere. I am so pleased with the service of Orchard Street Self Storage. With the opportunity to use their truck to haul my precious items, I was able to move in one day. Thank you.

janna S

3 years ago
The staff was super nice! I got 50% off my first month & the free truck rental was no lie! It was very covenant to have the truck there! 5 stars in my book!

Michael Svinth

1 year ago
The manager, Karen, is very helpful and the facility is very well run.

Tim Meagher

2 years ago
Very helpful, friendly and w/good prices. No complaints, recommend!

Floral Image Seattle

2 years ago
Great place to store your RV. Very helpful staff. Karin bends over backwards for you. Will be using again when the need arises.

Marlene Mankin

1 year ago
Great service! Thanks Karen!

Erin Brady

1 year ago
The gentleman that was working was very nice and helpful.

Allan York

1 year ago
Friendly staff. Great rates. Veriety of storage options including RV storage.

Sara Sullivan

1 year ago
I had great customer service, the guy was very helpful in helping me get my storage. I did use the truck and found it very useful to help move my stuff in. I did have troubles with my gate code and the guy helped me get it fixed right away.

Jeffrey Galloway

1 year ago
I had a very good experience with Public Storage. The location was easy to find and had very easy access. The manager on site was very friendly and professional. She showed personal interest and a sincere desire to help in any way possible in order to have a pleasant experience, answering any questions I had.

Rob Myers

2 years ago
I want to take this opportunity to thank Orchard Street Self Storage for helping me when I was in a bind. I was in need of a storage unit to store my car. It was last minute and I had not planned ahead for this situation. I called a few different storage facilities in my area to ask what was available and what the cost would be. Three locations had nothing available and two others were extremely expensive. My call to Orchard Street Self Storage was a godsend. The lady on the phone was amazing! She was friendly helpful and very professional. I was able to arrange rental of a unit over the phone. Once I arrive at Orchard Street Self Storage I was shown where my unit was located. Super easy access. The entry and exit procedures were shown to me. In no time flat I had my vehicle stored in a clean safe and secure location. Thank you Orchard Street Self Storage. They are the Best and I recommend anyone needing a storage unit to give them a call.

Caroline Merryweather

1 year ago
The employees are friendly and helpful and the facilities very clean! I wasn't able to use the truck as someone already was using it, but maybe next time. I was having trouble finding someone not already at work to help me with the final moving so Karen gave me the names of some fine young men to help me. 90 minutes later three young men, Xavier, CJ and Ellis showed up at Orchard Street Self Storage to help me. Such hard workers and reasonably priced, I can't thank them or Karen enough for helping me finalize my move.

Kelly Hale

11 months ago
I have never rented a storage unit and was very distraught and overwhelmed when I entered Orchard store. Brian exemplifies customer service he was empathetic, patiently informative and absolutely delightful. You should be proud to have Brian represent your company. Thank you. Kelly H

tiesha thacker

8 months ago
They have good prices here

Ben Heslop

2 months ago
Great storage unit. Clean and professional, super secure

Len Elias

1 month ago
Great Storage Facility - I highly recommend if you are looking to work with a quality establishment. My son had to store a wrecked car for a short period (from the towing company next door). Normally Orchard Street would not allow but it was a temporary situation and the management was more than willing to work with me. Absolutely great customer service. From the front desk crew to the people that answered the phone. Orchard Street 'made room' in their RV area and allowed me to store it while we settled with the insurance company. A couple of weeks turned into a couple of months but OSSS worked with me all the way. Payments can be made electronically and it's easy to log into your account. I found the pricing reasonable and competitive for the space and the staff were friendly. Don't hesitate to use this location if you are looking for storage.

Doni Deleon Billips Sumner

3 months ago
Great place

Lindsey Othmer

2 months ago
Always well kept. Staff is courteous and very respectful
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Tim M.

2 years ago
inexpensive. pleasant, helpful. What more can you ask for.

Charles D.

4 months ago
Easy access... no hassel, no nonsense. Friends office staff and very accommodating. Highly recommend

John H.

5 years ago
For what you pay, you get a decent product. The storage fees here are reasonable, it's relatively conveniently located, and all of the units (to my...

Wang C.

2 months ago
Their website states multiple units are open. Went on site, and when I asked about renting one the guy smirked and said they had nothing. He follow blaming...
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Storage Facility Amenities6 Amenities

  • 24 Hour Cameras
  • Boxes & Supplies
  • Drive-up Access
  • Online Bill Pay
  • RV, Car, Boat
  • Truck Rental