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Midland Self Storage

1802 112th Street East, Tacoma, WA 98445

Office Hours
MON - SAT9:30am - 6pm SUN9:30am - 5pm
Google Reviews
rating 4.1
Write a Review

katherine jones

2 years ago
rating 5.0

Lucille Smith

1 year ago
rating 5.0
The manager is very helpful. Storage facility is very clean.

Deborah Pennington

2 years ago
rating 5.0
The manager, Katie, was friendly and made the paperwork as painless as possible. The property is clean and well kept. All security gates and doors are in good, proper working condition. Unit prices are very reasonable. I would definitely recommend this location to my friends and family!

cortney anderson

2 years ago
rating 5.0
Five stars no complaints

Christopher B

1 year ago
rating 5.0
Brand new blacktop. Never had any issues with the units or coming in and out. The staff is very friendly and helpful

Awesome Ness

1 year ago
rating 5.0
I went over to buy an item from a Midland Self Storage customer, Mathew and his coworker allowed me to test the PC component in my PC before committing to the purchase. 5-stars for customer service!

Clete Clete

1 year ago
rating 5.0
Clean, Quiet and Secure. The staff is very professional and It was easy to set up the rental contract. I don't like having to store my things, but because I must , I feel it's safe here. Since I am bad at making payments on time, the staff give me a courtesy reminder a few days before hand to remind me. You can pay online and once set up , it takes just one minute to pay the bill. 5 stars.

Maia Bradford

1 year ago
rating 5.0
Vey nice, helpful staff. Clean and secure

Janice Kocha

1 year ago
rating 5.0
Great staff and excellent customer service! Units are like new, and heated. The site is secure and very well maintained. Payments can be made conveniently online. Their rates may be a bit higher than their competitors, but well worth it. I would highly recommend!

Lacacia La'rue

1 year ago
rating 5.0
I LOVE Midland! Although they are Really far out there its definitely worth the money paid. They are very flexible and understanding plus their storage units are in phenomenal condition! Indoor and heated makes it more comforting that your belongings wont be water damaged, being as we reside in the rainy state. I highly recommend

Jay Dizzle

1 year ago
rating 5.0
Rent a 15 uhaul truck. The women is very nice at the counter. Natalie was her name. Small mix up and she handled it apologized. Will rent from again .

Kelly Roberts

1 year ago
rating 5.0
Very secure I don't have to worry about my stuff. The staff is very friendly.

Tami Hauptmann

1 year ago
rating 5.0
The staff at Midland Self Storage is extraordinary. They're friendly, have a great sense of humor, understanding, and kind. And, they always have candy. The unit is easy to get to, and get in and out of, the hallways and grounds are clean and well kempt, and the cart is always where it's supposed to be. My prior experience at public storage in South Hill was terrible, my unit was broken into and the manager was discouraging me calling the police, lied about his attempts to reach me thru my emergency contact, and was acting all around shady about it. I'm beyond pleased with my decision to move to Midland self Storage, as my sense of security has improved as a result of doing so. I highly recommend Midland Self Storage.

Taisha Jennings

1 year ago
rating 5.0
Was looking for a place to securely store my belongings.Decided to give this place a try based on the reviews. Facility is very clean and secure which I appreciate .The manager, Natalie is a total gem.I can say the customer service she provided was at it's best!She explained everything very thorough and boy is this lady funny!Candy and snacks for customer is great too .Would definitely recommend Midland Self Storage to anynody !Way to go !

Kari Cline

1 year ago
rating 5.0
Natalie is always an amazing help! Friendly, kind thinks out of the box for all different kinds of solutions

Christina Vinson

7 months ago
rating 5.0
My mistake in the 3 stars...I meant whole heartedly meant 5. I've never rented there, but you take very good care of someone who means a great deal to me and I appreciate it kindly...

Noma Umu

4 months ago
rating 5.0
Great customer service. Very friendly.

Candace Gavin

2 months ago
rating 5.0
Very friendly and helpful staff. Not too busy to just shove you through their process. Manager Natalie really runs a great facility

Patouli Fitiao

2 months ago
rating 5.0
I am very much appreciative of Midland Self Storage. Natalie, you are the best! I am so thankful to you and the midland self storage for helping me, by giving me so many chances to use your storage unit, even when my payments are late almost all the time. youve worked with me to come up with my payments especially when my finance are low. Thank you guys so much I appreciate you guys. I would definitely refer anyone, family or friends to midland self storage anytime because they work with people when they cant afford their payments on time, but also, Natalie, shes the best., Thank you so much for being an awesome person.

GARY H.

2 months ago
rating 5.0
As a soldier who just got to Wa I needed a storage unit like time now. Called this store and Natalie was very kind and gave me a lot of info on the phone. Decided to stop by and I was not dissapointed. Facility is very clean and Natalie explained everything to the T .She understood my struggle since she is a spouse herself, which I found out during our conversation .Move in process was a breeze and even got a military discount. HIGHLY recommend this store and definilty go see Natalie the manager.She was amazing, very professional and she will take care of you!

Vilma Jordan

2 years ago
rating 4.0
Been here three years. Good staff, alot of management, but didn't miss a beat. ..the hours are great. ..secure place. ..

Eric Hall

4 years ago
rating 4.0
Nice place to have your things stored. I live out of state now and they have been very accommodating with my needs. Only down side is the corporate office and the local office don't cross-communicate so that brought some confusion into the mix. Was easily resolved. I'd advise directing any issues to the local facility. They were friendly and helpful.

Timothy Perez

2 years ago
rating 4.0
Lots of units to choose from clean quiet well kept staff in customer service area.

Michael V

1 year ago
rating 4.0
Sadly the prices have increased and diminished some of the great deal that used to be found here - but it's still a good location with security and good management.

John Burrows

1 year ago
rating 4.0
They are going up on their all ready high storage prices

Marcia Stanfield

9 months ago
rating 4.0
Clean, secure, and well maintained. Nice friendly people.

Larry Breeden

4 months ago
rating 4.0
Midland storage is a good place to store things it's clean secure and the staff is real nice

Kaweka Stoney

4 months ago
rating 4.0
Fast and extremely reliable staff.

Shannon Kay

2 years ago
rating 3.0
Expensive

Jeff Lee

2 months ago
rating 3.0
Price is on the higher side.. friendly staff.. decent security.

Brenda Cox

2 years ago
rating 1.0
The manager is very rude and I would not advised anyone to leave a dog in this place. I know that these reviews was not real and cannot be talking about the manager at this location. Poor service and they do not honor the military.

Ben Barta

2 years ago
rating 1.0
We had a confirmed email reservation with a price quote for a storage unit. On the day of our scheduled move in, the manager Katie Jones decided she did not want to honor the price agreement that was emailed to us from Midland Self Storage with her signature on the bottom. She refused to accept the quote or help us in any way. Terrible customer service, will not recommend this business to anyone.

Jason Gilbertson

10 months ago
rating 1.0
This place is a joke! My son-in-law rented from here and his unit had rat damage. We went and told the lady behind the counter she played it off like it was nothing and pretty much blamed it on us saying that we had food in our unit when we didn't. Than when we moved out we wanted someone of your money back. Absolutely no rent refunds!!! Your kidding me, after the rat damage. Dont recommend this place. Remember just because a place looks clean does not mean it has hidden secrets.

Kelly Adkins

2 months ago
rating 1.0
I saw the racist remarks and I would like to add, we had a similar experience. Not only that, she was also flirting with my husband the whole time. However, as soon as I walked In she changed her toon . Making comments like oh! I am married. he was in the service. Ya okay, is that why you where hitting on my husband before I walked in? she was cussing up a storm when I was in the office. Talking about how she was the only one around there that does work very unprofessional. Glad my Google, updates me when new reviews pop up on places I have been.
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rating 3.5
4 Reviews
Write a Review

Kevin Y.

4 years ago
rating 5.0
Good service, very secure, alarmed, heated, gates, etc ect. However it is not 24 hour service like the last review says, but they are open until 10pm

Josh P.

1 year ago
rating 4.0
Had a good experience with Midland. Not a single complaint. Clean, convenient and professional. Would recommend to anyone.

Neka L.

1 year ago
rating 1.0
I Was never told that the place I picked up uhaul storage closed at 6pm. When I finished moving at the time on my receipt and called customer service to see...
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  • 24 Hour Cameras
  • Climate Control
  • Drive-up Access
  • Online Bill Pay
  • RV, Car, Boat
  • Truck Rental