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West Coast Self-Storage Columbia City

3736 Rainier Ave S, Seattle, WA 98144

Office Hours
MON - SAT9:30am - 6pm SUN9:30am - 5pm
Gate Hours
Daily6am - 10pm
Google Reviews
rating 4.7
Write a Review

Toni Webb

4 years ago
rating 5.0
Happy New Year! Anyone who has used a self-storage facility probably has a horror story. I'm happy to say, I've been very pleased with West Coast Self-Storage in Columbia City. Excellent customer service, clean, good lighting, and most important, your property is safe and protected. I highly recommend using West Coast Storage if you need a temporary place for your "stuff."

Greg Lentsch

4 years ago
rating 5.0
Had a bit of a rate mix up. Have had my things here for over a year and the staff there worked to get everything resolved. Great customer service, clean facility and most of all they keep your stuff safe. I would highly recommend

Geoff Anderson

4 years ago
rating 5.0
Got a storage room this weekend. It was apparently a busy weekend for such decisions. Worked with KJ, who was really patient, courteous, and just generally provided good customer service. The first room we got turned out to be a few inches too small for what we needed. KJ was kind enough to show me several options until we found one that worked. I've been loading all day, and like the accommodations and access too.

Kailie Wheeler

4 years ago
rating 5.0
I just moved to the area and was super stressed out about not having enough room in my apartment for all my extra stuff. I checked this place out and it is really nice and safe! When you drive to go to your unit you have to go through a big metal gate and come into a fully enclosed parking lot! Way cool. I would for sure recommend this place.

Steven Lafontaine

4 years ago
rating 5.0
After my family relocated to Seattle we needed to store some things until we got settled. Found This location and we couldn't be happier! Friendly staff, everything is shiny and new and the price was right. Thanks for helping us out!

Rick Bell

4 years ago
rating 5.0
Wow! Great energy level! Nice facility... Staff was very efficient! Will definitely recommend to my friends!

Carie Marie Frantz

4 years ago
rating 5.0
Clean, secure facility. Manager is great: helpful and good at communicating. Stress-free storage experience from move-in to move-out.

katherine jones

4 years ago
rating 5.0
Had a great experience, the person I was spoke with was very knowledgeable and made everything much easier! The facility is brand new and is much more secure than our last facility. I am very happy to recommend this storage to anyone.

Kris Hronek

4 years ago
rating 5.0
This place is nice new and clean. A real sense of security and the employees and management are wonderful and fair. I definitely recommend West Coast Self Storage

Mike Walker

3 years ago
rating 5.0
Best place keep your stuff. Mustang 2005 GT rims.

pad

3 years ago
rating 5.0
Knowledgeable, friendly and accommodating. Space is extremely clean - no dust bunnies, no spills, no graffiti or insects, no funky smells and parking is easy. Staff is terrific!

Cory Streater

3 years ago
rating 5.0
A very modern, clean, top security facility. I've always had a great experience interacting with the staff.

Sheila Callandret

3 years ago
rating 5.0
KJ help me deal with EVERY problem that I was having and was so understanding, I appreciate him and WEST COAST Storage

roch wojtczakroch

3 years ago
rating 5.0
A nice clean environment just throw your stuff the ra from the staff I'm very happy to have my stuff stored there

Alex Boyer

2 years ago
rating 5.0
KJ is smart and accommodating, letting me move to a larger unit. It was a breeze, and he offered a great price within my budget.

brad braun

2 years ago
rating 5.0
Yep my experience is great I want to storage auction and it was a good one

Dane Jones

2 years ago
rating 5.0
Better than public storage if you are looking to save.

Aleisha Ireland Holt

2 years ago
rating 5.0
Great security and staff !

Lisa Klugman

1 year ago
rating 5.0
I love the manager at West coast storage. She was so helpful,organized and efficient. I received the lowest price and the facility is clean and well lit. I am very satisfied. Thank you

Wardal Houston

1 year ago
rating 5.0
It was easy and that's Fantastic!!!

Jeffrey Strouss

1 year ago
rating 5.0
She was great ok

Allina Willis

1 year ago
rating 5.0
Nice storage company.

Divine Zeal

1 year ago
rating 5.0
I was able to get a unit very fast and got all the information I needed! It is a very clean facility, and I am able to load and unload very easily. Thank you for your help!

Liesbeth VanderWal

1 year ago
rating 5.0
Well maintained facility and friendly helpful staff

Wardal Houston

1 year ago
rating 5.0
It was easy and that's Fantastic!!!

Terry & Shaun Blankenship

1 year ago
rating 5.0
The staff is so knowledgeable and helpful in determining the most cost effective storage that will accommodate you needs. All of the staff was extremely friendly and the pricing is affordable. I highly recommend!

Michael Cabaya

1 year ago
rating 5.0
Been in this storage for almost a year. Great pricing and facilitie is well maintained. All the Employee is very loving to interact. Manager Angelica is one of my favorite. Really know how to add a smile on my face. If you around the area, You Must stop by and say hello. Dont miss out the great deal in West Coast Storage and ask for Manager Angelica. She's the best...:) Love, one and only, MNC.. L

Lil baby Lil mama

1 year ago
rating 5.0
WOW all I can say is WOW WEST COAST SELF STORAGE IS AMAZING. The staff are so pleasant and wonderful to be around , Angelica really goes above and beyond for all of her customers she takes the time and effort and really cares About finding a nice fit for all your storage and packing supplies you made need at a affordable cost. I really appreciate you guys !

Pat Atkins

8 months ago
rating 5.0
The staff at West Coast Storage (Rainier Ave) were very helpful and have gone above and beyond to accommodate our needs. Truly grateful for the professionalism and helpful attitudes!

Benito Ybarra

9 months ago
rating 5.0
This is the cleanest/nicest facility in south seattle. The customer service i've received from the manager Chris has been top notch. The location is very secure as well. Would definitely recommend it to anybody who has had issues with other storage facilities in the past.

arianna smith

8 months ago
rating 5.0
Really great and friendly service from Chris, helpful when I really needed it. The space is clean and secure.

HT TLF

9 months ago
rating 5.0
Even though it is "just storage" my experience with this facility was great and that was due to Chris and Tuon. Thank you! Friendly, helpful and professional. The space is clean, orderly and secure.

Andy Panda

6 months ago
rating 5.0
Stored here twice. Chris was very courteous and helpful each time! Highly recommended.

Christiana Smith

6 months ago
rating 5.0
I highly recommend West Coast Self-Storage. This place has the most reasonable prices in the greater Seattle area, a highly secure and clean facility, and great customer service. Any issues I had were quickly resolved by Chris. I'm very happy with West Coast Self-Storage and would recommend it to anyone living in Seattle!

Sarah Stallcop

6 months ago
rating 5.0
Just want to say that Chris at Self Storage is Awesome! If hes not a manager or supervisor...he should be!! We have had a storage unit there for over 6 yrs. & I know that they have changed up their management and/or Staff a few times in the last year & we havent always been great fans of the changes, but currently, Chris...hes a keeper! All my recent calls and interactions with him are Great! Hes been very courteous and kind and most of all understanding of the current time w/ Corona in everyones lives & the stress and uncertainties its causeing people! He talks to people with respect & comes across as understanding & considerate! Hes Always easy to talk to! I think that as companies grow & get bigger...they forget about Customer Service... You can have the Biggest & Best facilities but if you dont care about your clients...it doesnt matter!! I know that when I look up something online that I need & there are many choices... I go to the reviews on what people say & think about them and how they are treated!! Trust me...that matters!! Thanks Chris...You Rock!! A happy customer!

Eli Rhys Stark

6 months ago
rating 5.0
clean and secure, just like self storage should be, with dollies and everything for moving stuff around.

AGL

6 months ago
rating 5.0
I just moved my things to West Coast Storage and couldn't be happier with the process. Not only did I save a whole bunch of money in rent payments, but this place is spotless, with covered parking, plenty of carts for carrying things from vehicle to unit, at least 15 cameras which I can see, and is staffed by people who are friendly, competent, and who take their job seriously. Perfect.

Clara Gipson

5 months ago
rating 5.0
I was immediately impressed with how clean and in order every area of this facility is. I found everything in the same immaculate condition on every visit. Chris, the manager always went above & beyond. On the day I cleaned out my storage and closed my account Chris actually helped me load up the last of my things. He watched as I drove through the security gate...felt like saying goodbye to family!

Tammy Kennedy

5 months ago
rating 5.0
Chris has been extremely helpful! Would definitely use West Coast Self-Storage in Columbia City again! Nice clean secure facitility!

Benjamin Barnet

4 months ago
rating 5.0
Excellent place with excellent people. If I need a storage unit in the future I will certainly go back to West Coast Columbia city self-storage!

Saul Navar

4 months ago
rating 5.0
The site is clean, safe, and Chris was great in getting us setup with the unit that we needed.

Bilal Finch

4 months ago
rating 5.0
We need more people like Chris. Fair dude and thats all we can ask for. Really appreciate his service And conversation today. Thanks

Karen O'Brien

4 months ago
rating 5.0
The management and security is excellent at Columbia City's West Coast Storage. My rental process went smoothly, easy online payments, excellent security at the gate where you drive in to the parking area and elevators, both with personal code entry. The office watches who is entering by security cameras. Moving-in was easy, dollies are available for free at the elevators. This is a very clean storage facility, highly recommend.

Erik Korsmo

3 months ago
rating 5.0
Clean and well secured. Chris was a big help in getting set up originally, and made our recent process of moving to a different unit quick and painless. Can get busy, depending on the day, but I have yet to have trouble finding a parking spot or dolly.

Nikki Anderson

2 months ago
rating 5.0
Wow! This storage facility is great. Good prices, secure entry, well lit and more! Chris and Twan were incredibly kind as well! Thank you so much!!

Hoop Game

2 months ago
rating 5.0
5 star customer service everytime I visit And all my needs are met respectfully. Chris is always really helpful and makes sure the transaction goes smoothly. The location is perfect and the security is top notch compared to other storage facilities. I recommend to friends and family often and will continue to store my valued belongings here.

Ciela Maguddayao

2 months ago
rating 5.0
I feel a sense of belonging. I feel valued when I speak with Chris and Toan because they know me; they are not rude and they don't sound like they want to hang up the moment they take my phone call. A lot of people sound like they're always in a hurry and don't want to be bothered. Chris and Toan aren't like that. I feel safe with the indoor parking. I feel safe when I go to my unit and rearrange stuff even if it takes me an hour.

César Q

2 months ago
rating 5.0
This place is very organized, safe and clean. I am having an great experience. Chris is very helpful, and he found an excellent storage unit for me! Thank you!

Dip Singh

2 months ago
rating 5.0
Chris is a great manager ! He knows how to do do his job to the full extent. I wish we had more dedicated people like him .

Chef Handyma’am

1 month ago
rating 5.0
Great experience. Manager Chris was helpful in finding me the right unit. Double security. Clean faculty. Indoor parking for loading and unloading belongings.

Emma Bailey-McComb

2 weeks ago
rating 5.0
I loved this storage location. Very safe and gated area, wonderful hours that makes accessible to your unit most hours of the day. (Until 10pm is nice when you work late). Very helpful staff, Chris helped us through both getting a unit and moving out with ease. Would stay here for longer if I wasnt moving out of area! 10/10 recommended.

marcie hutt

2 weeks ago
rating 5.0
I strongly recommend West Coast storage. This is a gated, indoor facility (you setup a code to enter). Everything feels safe, clean and protected. Its so easy to drop by to either pickup or drop off items. Theres always plenty of parking and they have carts to make it easy to pick up or drop off items in your unit. Also, I appreciate that they dont continually raise their prices. Chris and Toan are friendly and helpful! If youre looking for storage, I highly recommend West Coast Storage! Ive been very happy with my experience so far!

Benjamin Ahlvin

2 weeks ago
rating 5.0
Super convenient, always clean, and the staff is attentive and helpful! Ive used a few different self-storage places before and this one is by far the best. Chris and Toan were especially great as we were moving our stuff out. The next time we need storage well definitely be getting it here!

Keith Haslerig

3 years ago
rating 4.0
Great customer service here! You feel like your stuff is safe.

David Morgan

2 years ago
rating 4.0
has alot of storage avalibilites

Kris H

1 year ago
rating 4.0
Had a good experience

Taylor Krivenki

2 weeks ago
rating 4.0
Columbia city self storage is great when you need some extra storage in the city. They were always super helpful and available during office hours. The location was clean, secure, and safe. My only minor complaint is that after the first 3 months they increase the price of the unit.

Josh Ghanooni

4 years ago
rating 3.0
Gets the job done. Reasonable prices.

L. Thompson

10 months ago
rating 3.0
This is a great place if you need something short-termclean, secure. Unfortunately the management raises the rent 20% every year which makes it unaffordable long-term. In a city where individuals and families are struggling to live in smaller spaces, West Coast Storage should think about how their hefty price increases affect the community.

Anthony Vincent

2 years ago
rating 1.0
Veteran? Stay away! If you are having the King County Veterans Program offer to pay your last month of rent before you move into permanent housing [per the SSVF program benefits] look for another storage vendor other than WCS. This site manager [KJ] was difficult, cold and totally uncooperative in working with King County's well-established Veteran vendor program. Even more disturbing: in canceling the last month from my auto-pay thru CHASE, the bank confirmed that it appears my auto-pay was 'over ridden' by the WCS. CHASE confirmed this as suspicious behaviour. Take-away: shady business practices. I will never do business with nor recommend WSC.

Google user

1 year ago
rating 1.0
I Was considering renting a storage unit from there. Completed the application online and received a call from a woman by the name of Ashley. She sounded super nice on the incoming call but we mustve had a bad connection. When I called back and got the same representative she was completely rude. I told her to cancel the reservation. Will find another storage company.
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rating 4.5
12 Reviews
Write a Review

Daniel J.

1 week ago
rating 5.0
Unbelievably wonderful place very professional very reasonable and the service is impeccable. I have worked with Toan Who is truly amazing I totally...

Stephen G.

7 months ago
rating 5.0
I rented a storage unit with these guys for three years and they were always courteous and always solved any problems I might have had. Full marks.

John S.

1 year ago
rating 3.0
Just exited after several years. Place was clean and secure during the period. Did notice significant price hikes yearly during the period. So once they...
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  • 24 Hour Cameras
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  • Climate Control
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