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Interbay Self Storage

1561 West Armory Way, Seattle, WA 98119

Office Hours
MON - SAT9:30am - 6pm SUN9:30am - 5pm
Gate Hours
Daily6am - 10pm
Google Reviews
rating 4.8
Write a Review

Leo M

1 year ago
rating 5.0
It was very easy to find the storage space I was looking for. Both Dawn and Michelle were very friendly and helpful. They answered all my questions and showed me around to choose my unit. The place looks extremely clean, safe and accessible. The prices are about the same or a bit lower than other storage places around the area, but this place looks and feels like new.

Kimberly Perry

1 year ago
rating 5.0
I had a very positive experience working with Dawn! She was very busy but took her time to help me in leasing my unit. She was the only person working at the time, but she had great customer service and juggled tons of calls and walk-ins and still took the time to connect with us. She also gave me some great deals with the promotions they were offering. Great customer service!!

Nathaniel Oxford

1 year ago
rating 5.0
The place is very clean and secure. The staff are amazing, friendly, and super helpful! I'm very about happy about renting a unit here!

Charlie Lew

1 year ago
rating 5.0
"Excellent service overall. Dawn helped me with the application process which was a breeze and most importantly she is always upbeat! The establishment is pretty much brand new and looks very secure. I look forward to moving my belongings the end of the month."

Tom Anderson

1 year ago
rating 5.0
Staff are super friendly, the facility is secure, clean, and in excellent condition. The climate control is more than adequate. I have been very pleased doing business there!

Peri Smith

1 year ago
rating 5.0
Amazing customer service - they go above and beyond to make you feel welcomed and accommodated. Good deals and a very nice facility. Feels clean and secure. This place has exceeded my expectations!

Peri Smith

1 year ago
rating 5.0
Amazing customer service - they go above and beyond to make you feel welcomed and accommodated. Good deals and a very nice facility. Feels clean and secure. This place has exceeded my expectations!

Clinton Donough

1 year ago
rating 5.0
Really genuinely enthusiastic employees. Their positive attitudes were contagious. Nice new building in a great location too

Michael Stirewalt

1 year ago
rating 5.0
The entire team is genuinely caring, professional, communicative, and amazingly helpful. Add to that personable and friendly, and you have a team that cant be rivaled! You guys are amazing!

Matt Perrone

1 year ago
rating 5.0
Interbay self storage is a very clean, large facility with lots of parking and good security. The staff is nice and helpful, and the prices are very good compared to the other local storage units. Access to inside is easy and convenient, and the units vary in a good amount of sizes.

Jeffrey Hurst

1 year ago
rating 5.0
Incredible experience all around. Friendly and helpful staff. As someone that moves around a lot and has used a plenty of storage services, I would highly recommend this place!

lynn barker

1 year ago
rating 5.0
I am very happy with the experience I had as I was deciding whether to get a locker here! In my (way too many!) years of storing stuff at a few different local storage places, Interbay Self Storage has provided the best possible service and storage set up, with staff ( Asst. Mngr. was great!) that is incredibly helpful, knowledgeable and friendly. The place is clean, dry, and has a covered area where you can park when moving things in and out. From my initial inquiry to choosing a locker and getting me set up, the experience could not have been better. Well , considering the dread I had, needing to take yet more stuff to storage, it couldn't have been better! Thanks very much!

Candi Canncel

1 year ago
rating 5.0
I had such a great experience with this storage company both on the phone and in person. Dawn and Michelle were so helpful and friendly in getting me set up with storage units. I'm so glad my colleague recommended Interbay Self Storage. Thank you!

lamcm333 .

1 year ago
rating 5.0
I have been completely impressed with Interbay Self Storage. I stopped by their office, and although Dawn was extremely busy, she gave my sister and I a complete tour of the facility, and explained everything in detail. I have never seen such a nice, clean storage complex. Dawn was able to hold the unit for me for a few days so I could figure out the date I needed storage. I went in a few days later and spoke with Michelle, who was SO friendly and helpful, and she gave me an exceptional price. I highly recommend Interbay Self Storage.

Dena Lythgoe

1 year ago
rating 5.0
This was my first storage unit rental experience and I was very pleased with the facility and the staff who helped, Michelle and Christian. Christian was happy to show us the different unit sizes in person so we could make the best choice for our needs. Everyone was such a pleasure to work with. We signed up and moved our belongings in right away!

Janet Walker

1 year ago
rating 5.0
We rented a space for 8 months and stored all our household furnishings in it. Our experience was great, Millie and Michelle at the front desk were always super nice and helpful. One of the best rental experiences we've had!

Lauren Dimock

1 year ago
rating 5.0
I had a great experience here. I had a unit for a few months. The staff were friendly and knowledgeable. They have moving supplies available for purchase. It is VERY clean and new. The security measures are excellent. Its very easy to access in regards to parking, unloading or loading cars, etc.

Ranjit Rozario

1 year ago
rating 5.0
Newer looking storage facility with very clean units at a good price. I was impressed with the focus on security. Helpful (but over worked) staff.

Tarra Bisett

1 year ago
rating 5.0
We've had a great experience so far with Interbay SS. The office staff is wonderful. Grace helped me the other day over the phone and was helpful knowledgeable and on task..Would use them again! I

SB R

9 months ago
rating 5.0
Grace and Michelle who manage this location are so incredibly kind and helpful. This building is very clean and very safe and the access hours are super convenient. As a single woman, a safe and clean unit was so important to me and I could not have asked for a better spot.

Ivan Rodriguez

9 months ago
rating 5.0
Your staff is amazing, specially Michelle and her assistant, they made me feel appreciate it and welcome. Michelle was super pro active and help me found a solution for my needs. This is the best costumer service I have had in long time, she was amazingly helpful. I will definitely recommend this storage facility to my friends.

Sergei Tschernisch

9 months ago
rating 5.0
My experience could not be better. From my first interaction on with the knowledgeable, personable, professional, clear communicating and helpful staff has been ideal. The facility is spotless and, believe it or not, also attractive! This is not hyperbole. The crew at Interbay Self Storage made this whole experience during what is often a very stressful time - smooth and even pleasant! Congratulations on the good hires of your excellent manager (Michelle) and the able and friendly team. Thanks!

Elizabeth Hanning

8 months ago
rating 5.0
I've been a tenant at Interbay Self Storage since they opened, and I cannot recommend them highly enough. Every interaction with Michelle and Grace has been wonderful. The units are clean and priced-well, the access hours are great, and the facility is well-secured. I was previously a tenant at two of the other facilities nearby and Interbay Self Storage absolutely crushes them on every front - pricing, customer service, access, etc.

Penny Sailor

8 months ago
rating 5.0
Excellent Customer Service! Friendly, knowledgeable and very helpful staff. Well-lit, clean, always has plenty of parking. If you need a storage unit in the Seattle area- This is the BEST one by far!

Davis Bae

8 months ago
rating 5.0
Grace and Michelle are awesome and supernice! Very very helpful for someone who is stressed out about moving and never used a storage area. Great place and people.

Alyssa Templeton

8 months ago
rating 5.0
Michelle and grace were super helpful in explaining all the in's and out's of the facility as well as the different options for the discounts. I knew nothing about renting a storage unit and they answered all my questions. Super secure, clean, and bright facilities.

Micah Sommers

7 months ago
rating 5.0
Michelle and the team at Interbay were nothing short of spectacular. I highly recommend this facility in terms of customer service and ability to rent a unit remotely without having to go in physically. During Covid, this was especially helpful. I will be using them from now on for all our storage needs.

Shane Meara

7 months ago
rating 5.0
My experience with Interbay Self Storage was great. Everything from initial move in to move out was easy and stress free. Grace at the front desk was very nice and professional. Would highly recommend.

Misty Johnson

7 months ago
rating 5.0
This place was great. Clean, easy access, great prices. Michelle was awesome getting me both into and out of my unit. Was such an easy process from beginning to end. I would definitely rent here again if the need arose.

Ron Gross

7 months ago
rating 5.0
I received a call this morning from Scott. On his own, he alerted me to a 20' space in the secured lot that was becoming available that would fit my trailer and save me $45/mo. Absolutely awesome service. Scott handled everything!

Lynsey Cole

6 months ago
rating 5.0
I've been a customer here for about a year and had nothing but great experiences. The staff are friendly and helpful. I recently need to upgrade to a bigger space. Scott graciously confirmed via phone there was a larger unit on my same floor to making moving easy! Hannah showed me my options and we decided on a 10x7. Michelle and Hannah helped me get the new unit all squared away. The entire team here every time I need something are super nice, patient, and helpful. I would highly recommend working with these nice people.

James Rupp

6 months ago
rating 5.0
Love this place! Nicest storage facility Ive ever used! I feel completely comfortable leaving my things there. Even better are the employees! Grace and Michelle have helped us and shown us kindness when going through stressful moves. Cant thank them enough!!!

Ross Maddalena

6 months ago
rating 5.0
Excellent experience and service. Grace was very professional and helpful.

sawyer crosby

7 months ago
rating 5.0
Easy access, clean, secure.

Curtis Stevens

6 months ago
rating 5.0
The facility is super clean and well maintained, the staff are very helpful, friendly and knowledgeable. They take the time to make sure that you are getting the right size and look for specials or deals that you can take advantage of. Michelle, Scott and Grace are incredible. Way to focus on the customer, well done!

Sahil Aggarwal

7 months ago
rating 5.0
Grace is a star. I forgot my key fob in the uhaul truck we rented. Upon calling her later she searched the entire truck for me thoroughly and then contacted all the customers who had taken out the truck after me. Luckily one of them returned it to her and she was able to get it back to me. She exceeded my expectations and I am genuinely greatful to her for her customer obsession. Thank you, Grace!!

Aurora Keeler

4 months ago
rating 5.0
By far the most pleasant U-Haul experience I have ever had. Really friendly people, super smooth process, equipment in excellent condition. I would go out of my way to come to this location.

Daniel Minamide

3 months ago
rating 5.0
Great experience working with Scott at the Interbay Self-Storage Uhaul. Have had some not so great experiences with uHaul in the past but this was not one of them. Scott was super accommodating, even when there was an issue with the gas meter in the truck I rented, he helped me out and made sure everything was sorted. Great customer service, made my moving experience a lot smoother.

ryson12345

3 months ago
rating 5.0
Great staff (worked with Grace and her store manager Michelle through the phone) that was able to get me a unit within 30 minutes while answering all of my questions. Extremely kind, understanding, and patients. I have yet to visit the place but from pictures, it looks very clean and well protected (I'm glad that they also provide a variant of insurance ranging in price coverage). Very easy to work with.

Steph Schmechel

1 month ago
rating 5.0
Michelle, Grace, and the rest of the staff at Interbay Self Storage have been WONDERFUL. They are always friendly and accommodating and I recommend this place to everyone I know!

Joy Hunt

4 weeks ago
rating 5.0
I had things in storage with these guys for about 15 months. It was great from start to finish. Can't say enough good things about the staff, especially Michelle & Grace.

Jeff Donnelly

1 week ago
rating 5.0
Next time I need to rent a truck, I am going straight to Michelle and Grace at Interbay Self Storage!!! They were absolutely lovely. Extremely kind and understanding. Especially after U-haul down the road hung up on me the day prior and then leaving a voicemail 45 minutes prior to my reservation that I would need to go to Interbay Self Storage for a van (I booked a box truck). Well Im glad I had the pleasure to work with both Grace and Michelle!!! Grace called me a couple hours before I was due back with the truck to explain the after hours return, should I need it, and was so accommodating I was blown away! Grace and Michelle are the pinnacle of customer service. I truly felt like a welcomed guest in their care.

Eduardo Fischer-Torres

2 weeks ago
rating 5.0
We used this storage facility for almost 1 year. I would highly recommend this facility; its super clean, secured, and available parking on premises. Most importantly, Grace and Michelle have been helpful, friendly, and accommodating. On a scale from 1 to 10, Grace and Michelle are 11+!

Steve Reddy

1 week ago
rating 5.0
The place is clean and bright and easily accessible all hours. The staff, especially Grace, was friendly and kind and even remembered my dogs name. Highly recommended.

Holly Williams

1 week ago
rating 5.0
The whole move-in process was super simple! Grace was incredibly helpful. I'm excited to move my things in this weekend!

Triforce Fusion

10 months ago
rating 4.0
Great, new clean building. The staff is very friendly and helpful. Had a little bit of a snag reserving online. I had to call and give my information for the staff to find my online request. So I also missed out on the 'sign up online' discount that was being offered. So that was a little frustrating.

Michelle Desiderio

1 year ago
rating 1.0
A bit disappointed with the brief experience I had with this company. I was quoted $49/month for a 5x5 unit, spoke with a representative on the phone to confirm the reservation, and had the car packed with some items ready to move in. Unfortunately, when I got there, I was told that the $49/month was only valid for the first three months and the price would increase to ~$75/month after that. I realize that this is still a decent price for a 5x5, but I'm disappointed with the fact that there was no clear disclaimer that $49/month was a limited promotional rate. The employee at the office told me that it was industry standard in the area that these promotional rates are for limited times and she phoned her supervisor to see if there was anything they could do to honor the $49 rate published on their website. Unfortunately, neither had authority to override. I ended up leaving and not moving my items into a unit there. I also did some research and called around to at least three other storage facilities in the area to see if their similar rates published to their websites were for limited times only. All of the place I'd phoned confirmed they published the rates moving forward and were either not changing or if they were, I would be informed at least 30 days in advance. These competitors also had thorough promo disclaimers on their websites. While the price is decent, as someone familiar with promotional disclaimers, this was a bait and switch so I'm not comfortable with giving them my business. Nor did I feel like getting into a legal discussion when there are plenty of other options in the area, even closer to my home, so we left. Do note that the employee working there was helpful and tried her best to keep our business despite being the only person working there at the time - I realize she had a lot on her hands. I'd strongly advise correcting your website as the only promo disclaimer noted was about a 1st month free and not that the $49/month was a limited time discounted rate.
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rating 5.0
13 Reviews
Write a Review

Abby D.

3 months ago
rating 5.0
Needed a last minutes place to store my things when the pandemic first began and everything was very chaotic. The storage space was very clean and secure,...

A T.

11 months ago
rating 5.0
This Self Storage location also offers U-Haul rentals. The process of renting a U-Haul was very convenient and easy. Both of the staff that assisted with my...

Cheryl S.

3 weeks ago
rating 5.0
Got my stuff stored at Interbay Self storage. Easy in and out! Feels very secure. The manager Michelle and also Grace were very helpful and such nice...
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  • 24 Hour Cameras
  • ADA Units
  • Boxes & Supplies
  • Bright LED Lights
  • Canopy Parking
  • Carts & Dollies
  • Climate Control
  • Delivery Acceptance
  • Elevator
  • Exterior LED Lighting
  • Extra Tall Ceilings
  • Fire Detectors
  • Fire Sprinklers
  • Gated Entry
  • Humidity Protected
  • Interior Hallway
  • Online Bill Pay
  • Online Rental
  • RV, Car, Boat
  • Rental by Phone
  • Roll Up Doors
  • Tenant Insurance Available
  • Truck Rental
  • Unit Lights