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Today’s Online Special DealFree Move-in Truck
Rent Online

On Guard Mini Storage

55 Aaron Dr, Richland, WA, 99352

Office Hours Closes in 8min
  • MON - FRI9am - 6pm
  • SAT8am - 5pm
  • SUN12pm - 5pm

Storage Customer Reviews

Steffanie Becker

1 year ago
Have had a great experience so far. They were professional and friendly. I was able to use the moving truck for free. Very easy to work with and I am able to have automatic payments taken out each month which is great since I am in Germany. Would definitely go with them again

Bill

1 year ago
Great customer service, Genesis went above and beyond when i had a complaint. Clean secure facility and I will always be a return customer for my storage needs.

Norma Sandoval

2 years ago
Great customer service over the phone and in person. Very helpful in providing information and showing me the different unit sizes so I could make an informed decision. Even took the time to ensure I was able to figure out how to open the gate.

kara stoneking

1 year ago

Amanda Van Horn-Becerra

2 years ago
On Guard didn't have a storage unit that worked for me. However, the staff was so friendly and helpful and gave me several recommendations for other options in the area. I very much appreciated their customer service!

Titus Fox

1 year ago
Great experience and wonderful people who are reasonable, understanding. Would recommend storage needs to all my friends and family.

Amber Gangon

1 year ago
Great customer service! Zero hassle! Plus use of a truck for moving. I would highly recommend On Guard for all of your storage needs! :)

Joshua Taff

1 year ago
Was looking for a storage unit and stopped by their office to see if they had climate controlled units. No climate control, so we didn't use their facility, but the gal at the office, Lace, was very helpful with recommendations to their other facility in Pasco and other facilities in Richland with climate control. She was very kind and helpful. Top notch service!

Joe Sanchez

1 year ago
Prices are a bit more than most but security is top notch and customer service here is awesome! Plus they have a moving van to use for free within a certain radius the first time. After that the prices are competitive with U-haul.

Katie McDaid

7 months ago
Mgr "Lace" was really nice, and very helpful! Great maintenance guy too! Unit was clean and available. Prices were reasonably comparabale to others i hasd checled. Grounds were clean, bright and secure. I would definately rent there again and refer my friends! Great job On Guard!

Michelle Lindhartsen

7 months ago
Great place to store your things. Staff is wonderful

Conrad Stough

2 years ago
Good: Simple terms, no hassle, no question service, and staff was good. The free move in truck was incredible. Bad:Front office wreaked of Marijuana to the point where you almost have to ask to step outside to do the paperwork. In Between:Prices are reasonable, facility cleanliness is moderate, and location is decent.

Crystal Starlight Gray

7 months ago
Been using for over 2 years, no isdues!

Mark Brown

1 year ago
Secure storage, especially in the winter when it is difficult to even get to your own stuff.

Conrad Stough

1 year ago
Affordable and easy

Deborah Price

1 year ago
Used to be great. Now they don't follow their own rules for security. Getting my stuff out TONIGHT!

Corrina Highley

1 year ago
I have had my stuff stored here for over a year. I had a little struggle with finances recently and missed a payment. They were so quick to auction my stuff, it is unbelievable! They go into the unit and take pictures of my property and stuff in storage so they can auction it. There are so many hidden fines and fees that you are paying double for the rented unit. It's ridiculous. So upsetting and the manager is a very unreasonable, non trusting, unprofessional B. Totally can not trust them! I am getting my stuff out as quickly as possible and moving to another storage that is surely better than this. I advise others to do the same or for those that are looking at this storage facility to stay away.
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Ronald J.

1 year ago
I am late posting this but in early September I had to help a friend move and find a place for his stuff and On Guard Mini Storage went over and above to...

Christine B.

2 years ago
Absolutely amazing service! They even helped us move some heavy items! We got a free truck to use! I highly recommend this place!

Amber G.

1 year ago
The staff at On Guard were so friendly and explained details and fees clearly and pleasantly. They were able to provide the perfect unit for our needs and...
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Storage Facility Amenities5 Amenities

  • 24 Hour Cameras
  • Drive-up Access
  • Online Bill Pay
  • RV, Car, Boat
  • Truck Rental