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StorageMart

617 Baker Rd, Virginia Beach, VA 23462

Google Reviews
rating 4.9
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Barbie Baby

2 years ago
rating 5.0
Storage Mart is by far the best Storage facility I have ever used. The property manager there, Randy, is very professional, courteous and knowledgeable about the facility and is able to explain everything to you in a clear and concise manner. He is also willing to help you tirelessly and he is always cheerful. It is an absolute pleasure to contact him! The facility itself is very clean and well maintained at all times. I highly recommend the Storage Mart to anyone - whether it be for long or short term usage!

Tommy Peacher

2 years ago
rating 5.0
Outstanding service. Randy (property manager) went way out of his way to help me get what I needed. I called several storage units in the area and StorageMart was the only place willing to accommodate using a POD to move into the storage unit. Very nice, clean facilities. Feels very safe and secure. Great price. Very friendly and, again, outstanding service.

christopher kearns

1 year ago
rating 5.0
Randy is awesome! He did a great job guiding me through the lease signing and even honored the price I was quoted after it had increased that day. Thank you, place looks great and very helpful!

Cierra

2 years ago
rating 5.0
So far great customer service. They have a awesome referral program. The property is extremely clean and they give Everybody high priority at the location that I have my unit at

Kevin Miller

2 years ago
rating 5.0
Im a renter since 2013 very great staff.... gates always operate correctly.....security with staff always available..... great experience...... I would highly recommend to anyone needing an extra room for storage

Kathi Culbreth

1 year ago
rating 5.0
Thank you Randy! Randy was able to find a space that I needed. Storage Mart is clean and secured. Randy is friendly and gives excellent customer service . Thanks again for your help!

leini Pena

1 year ago
rating 5.0
Awesome service---clean facility, quick sign in, plus, efficient and friendly staff...great experience!

ALBERTA CALDWELL

1 year ago
rating 5.0
Rented here before first place I came back to Managers are great.

kenny carroll

1 year ago
rating 5.0
The storage mart on Baker road is the best storage unit. The customer service is out standing and the staff is so friendly and understanding. I have been using this unit three years and I have no complaints at all if you would like a clean and customer friendly storage unit this is the place to go. Randy is an amazing guy and takes care of all his customers!!

Bryan Adamson

1 year ago
rating 5.0
First storage rental I've needed, and they made the process quick and easy. Clean facility. Nice location. Friendly staff.

Bernard Williams

1 year ago
rating 5.0
Randy was super helpful and I am super greatful for his help. Will highly recommend this place.

lorrissa english

1 year ago
rating 5.0
David provided wonderful customer service. I understood everything and he was very pleasant to do business with.

adolf timmons

1 year ago
rating 5.0
I have been using storage mart for a long time, I like the fact that Randy knows who I am and ready to assist me when I enter, he has advised me on serval units to get the most for my money, outstanding class a service, close and convenient to home and easily accessible, class operations thanks to the team here

Willie J. Kheperu

1 year ago
rating 5.0
Randy and Wanda always provide A+ service with a smile.

Rodney LeSane

1 year ago
rating 5.0
Very Easy Experience in Renting a New Storage Unit, Wanda & Randy were Outstanding with Their Customer Service!

NJ McCoy

1 year ago
rating 5.0
Storage-Mart is clean and the staff, especially Randy, is super helpful and friendly. Even when I was a little behind, especially during the pandemic, they were fair and understanding. I highly recommend them. :-)

Willie J. Kheperu

1 year ago
rating 5.0
Randy and Wanda run a great location. They are both very helpful, congenial and informative regarding the needs of folks storing items. A+ customer service

Lola Falana

1 year ago
rating 5.0
I have had the pleasure of dealing with Randy at this facility and he is Amazing. I referred a family member and he gave me a discount for doing it. It was unexpected but, absolutely accepted! The customer service at this location is bar none!

Jeffery Scott Payne Jr

1 year ago
rating 5.0
Excellent customer service, and took no time to get set up. I would highly recommend StorageMart.

Ricardo H

1 year ago
rating 5.0
Randy And Wanda have been nothing short of amazing! Theyve been here every step of the way to make sure my move into storage unit was Easy and Professional! Hands down the best storage unit in the 757!

cherrie ferebee

1 year ago
rating 5.0
Randy at the last minute was very patient, helpful and determined to assist me with a transfer. Greatly appreciated.

Beau J.

1 year ago
rating 5.0
The conversation was adequate and to-the-point and communication is very respectful & professional.

C.E SWEETS

10 months ago
rating 5.0
I had a Great experience @ Storage Mart they really went over & beyond to help me. I was a walk -in the prices were great. I love storage space its in a very convent location with climate control. I would highly recommend Storage Mart their on point

Tashawna Jackson

10 months ago
rating 5.0
Storage mart on Newtown rd is the best.Randy has great customer service. He will help you as much as he can. The place is clean and the gate hours are the best.I recommend anyone to store here. I have been there for 5 years won't trade the for no one else.Keep up the great customer service.

Bill Kozlowski

10 months ago
rating 5.0
Randy is incredibly helpful and this storage facility is easy to access and reasonably priced! If we move back into the area, I look forward to working with Randy to rent another unit.

Heather Shannon

9 months ago
rating 5.0
I highly recommend Storage mart. Wanda was lovely to work with and very helpful, answering all of our questions. The units anf facility are extremely clean and we'll kept. There is plenty of surveillance. 10/10

Ora Smith

10 months ago
rating 5.0
Great experience. Excellent customer service. Convenient location. The facility was very clean. They also have excellent security.

Stephanie Blanco

9 months ago
rating 5.0
The east transaction. The staff are friendly and understanding with the COVID safety. The storage unit are clean and the lights are bright so you can be safe. I do recommend this place

Imani Simon

8 months ago
rating 5.0
Very clean & has video surveillance. Wanda was very nice and helpful. Walked me through everything and helped me find my storage . Manager was very helpful and made the process quick and easy.

Tashawna Jackson

8 months ago
rating 5.0
Storage mart on Newtown rd is the best.Randy has great customer service. He will help you as much as he can. The place is clean and the gate hours are the best.I recommend anyone to store here. I have been there for 5 years won't trade the for no one else.Keep up the great customer service.

Knights & Associates, LLC

6 months ago
rating 5.0
Randy was amazing! Showed me the storage units, was extremely informational, I was under a lot of pressure and he made it a little bit easier for me. I definitely recommend this place.

Paris Morris

6 months ago
rating 5.0
Excellent customer service was able to help me with cost due to me only needing storage for a week!

Jay Mac Official

6 months ago
rating 5.0
Ms. Wanda and Mr.Randy had great customer service. Ms Wanda was very knowledgeable of prices and sizes of units.

J pulongbarit

4 months ago
rating 5.0
I am a first time customer at StorageMart and am happy to say it was a great experience. I reserved my unit online a quick and easy process. When I went to the facility Randy the property manager had everything ready for my checking in. Also Wanda was a great help with showing my unit and the property. Everything was very clean. Great customer service from Randy and Wanda. I would highly recommend StorageMart.

Brandon Patalano

4 months ago
rating 5.0
Randy is incredible! Has been very helpful in everyway and is always willing to go that extra mile. The facility is clean and well kept. Would recommend this storage facility to anyone in the area!

Scott Mackowski

4 months ago
rating 5.0
Professional - hospitable - friendly.... easiest 5 stars to give!! Thanks Randy and Margo?? If you're looking for a storage solution that truly appreciates your business... this is the place!!!

Lisa Studivant

3 months ago
rating 5.0
I needed storage, but not sure what size. Wanda was patient and showed me some of 2 sizes I thought I may need. Her customer service is superior and we actually had fun. Thanks Wanda and Randy.

Richard McLean Enterprises

2 months ago
rating 5.0
I had to smile when I saw the review I have stored with storage mart and have worked with randy for 3 years this guy is straight up Randy has the best customer service and is one of the most honest guys I have ever met.

kaelyn Mercer

1 month ago
rating 5.0
I have been renting from storage mart for about 2yrs now and Randy is such a pleasure to work with! He has been so helpful and helping me when I need anything for my unit and hes always so pleasant and friendly. I would give them 100 stars if I could

Rayaan Javed

4 days ago
rating 5.0
Great Service, awesome savings, and just friendly people to work with. Definitely recommend for future storage!!

Mrs Good

8 months ago
rating 3.0
I'm giving this particular establishment on Baker Road 3 stars, only because of an employee by the name Wanda! She was a sweetheart! She definitely should be property manager. However the real property manager Randy was very rude, unwelcoming and gave off "David Duke" vibes if you know what I mean. If I were rating this establishment solely on Randy the property managers customer service then I wouldn't have given any! CUDOS TO YOU WANDA! YOU'RE THE REAL MVP...

Shawn Billingsley

2 months ago
rating 1.0
Not at all a positive experience. Buyer beware! Bottom line: manager "Randy" would not honor the online agreement. And instead of plainly stating that - offered units that I did not want nor need; at an increased cost. Literal bait and switch! Very disappointed that if there are internal communication issues between corporate and local management - they need to figure that out and not waste their customers' time.
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rating 5.0
1 Review
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Traci H.

2 months ago
rating 5.0
Very good costumer service! Came in unsure of what I wanted, left with more than I expected. Randy did an excellent job job with getting the cheapest deals...