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StorageMart

11325 Lee Hwy, Fairfax, VA 22030

Office Hours
MON - FRI9:30am - 6pm SAT9:30am - 4pm SUNClosed
Gate Hours
Daily6am - 10pm
Google Reviews
rating 4.6
Write a Review

Alexandra Lajoux

4 years ago
rating 5.0
They say that moving is stressful. Not always! The Storage Mart in Fairfax makes it easy. Seth and Joe go out of their way to be helpful. Their supplies are of highest quality and amazingly low price. Best of all, their storage areas are spacious and accessible. Five stars!

LM B

5 years ago
rating 5.0
Great place to stow the extras! The units are clean, easy to access and the area is secure. Seth is great. He is professional, courteous, knowledgeable and very pleasant to deal with. I called a few places to get details before making a choice. Seth's phone personality and patience to answer many questions showed me he knew his business and was interested in helping me to find a unit best for me. Thanks Seth.

John Doe

5 years ago
rating 5.0
Top-notch customer service from Seth and Greg from beginning to end. Responsive to phone calls, helpful and flexible. The facility is clean and secure, and the showroom is fully stocked and well-organized. Far superior to the Public Storage options across the street. Highly recommended!!

neonbrad

5 years ago
rating 5.0
Seth was very helpful. He was well versed on the rates and options. Great personality. I felt at ease listening listening to him. We were not sure what we needed or where to ask and Seth walked us through the options. We had to look no further. We found our good deal at StorageMart Lee Highway. It is the place! A+ Thank you, Seth. Thank you, StorageMart.

Sheryl Eppink

5 years ago
rating 5.0
We recently rented a unit on a rainy, Friday night at almost closing time. Seth was extremely friendly and helpful and we were very pleased with the customer service we received. The units are clean and dry and we feel that our storage items will be very secure and that we won't need to worry about them. Thank you Storage Mart for your attention to good customer service.

Daniel Ptak

3 years ago
rating 5.0
We have been a client of Storage Mart going on 6 years now. We rent several spaces including a commercial unit. Seth, the manager, and Joe at the front desk, are always checking to be sure the property is secure ( which we absolutely require) and in top shape as far as cleanliness. They really have gone above and beyond to make sure we have no issues or concerns. The management here is unusually competent for this type of business and the property is well managed. We really couldn't be happier with our decision to rent space here and will certainly continue to. Very highly recommend this business.

Mike R

3 years ago
rating 5.0
Friendly, helpful, and courteous employees. They provide an excellent secure location for property, and allow for 24/7 access if needed.

Kurt Mockenhaupt

5 years ago
rating 5.0
The staff goes beyond expectations to problem solve and be helpful. They worked with me to find the perfect unit then assisted in helping me transition to a smaller unit when the time was right. Thanks.

Jim Staudt

3 years ago
rating 5.0
Excellent service, very friendly and eager-to-help staff. Easy out-of-the-weather access. I would recommend StorageMart without hesitation.

John Soto

3 years ago
rating 5.0
Excellent service. Seth is on ti and always willing to go the extra mile. Definitely recommend!

Thomas Casey

3 years ago
rating 5.0
I rarely leave reviews, but this place deserves one! The facilities are super clean, well lit, easy to access and the management actually cares and is attentive. It may be strange to say this, but I kinda miss visiting the unit as I had my final month last month and no longer require extra storage. If I need storage in the future I will be back for sure. If you are hesitating, I encourage you not to, I think you will be happy for giving them a go.

???

2 years ago
rating 5.0
It's the best. Very kind people clean facilities

Amanda Histand

2 years ago
rating 5.0
This is a great storage unit for GMU students, as the place is only 5 minutes away from campus!

Fred Calalang

1 year ago
rating 5.0
Friendly and helpful associates, fair prices, clean areas, safe and convenient location. Highly recommended.

Harold Pyle

1 year ago
rating 5.0
Excellent facilities and services.

Timothy Armstrong

1 year ago
rating 5.0
Very easy to rent a unit. In and out very quickly. Had ZERO issues.

Ginny Milikich

1 year ago
rating 5.0
Helpful, friendly service and very secure facility.

Nicole

1 year ago
rating 5.0
Super friendly and helpful staff that know you by name, return phone calls and help you think through future storing needs. Facility is very clean, secure and convenient. Highly recommend to anyone in the area that needs temporary or long term storage.

Marie Wanersten

1 year ago
rating 5.0
The staff were extremely helpful and professional, and the facilities are very clean and well kept. Will definitely use this facility again for future storage needs. Highly recommend!

Joshua Kitenko

1 year ago
rating 5.0
Great storage facility. Staff was very communicative and easy to work with.

Ron Rothberg

9 months ago
rating 5.0
Staff explained my options and let me change the start date.

Kyle Bevier

9 months ago
rating 5.0
Great Place with great service! Joe and Nicole really do an outstanding job!

Ron Histand

7 months ago
rating 5.0
Very helpful. Showed me the unit and where it was located.

Celestine Pea

4 months ago
rating 5.0
The staff person on duty during my rental period provided excellent service. He helped me make the best decision to address my short-term needs and followed up with a telephone call to ensure i had everything in place for the rental. I highly recommend StorageMart as a place to store your valuables.

Michael Langley

2 months ago
rating 5.0
This place is a lot better and cleaner then other storage units that are in the same area. The company keep the property well maintained

Justin Adelman

3 months ago
rating 5.0
Joe & Justin are the best! The customer service at this location is probably the best out of all other storage companies around the area.

Johannes Bos-Beijer

2 months ago
rating 5.0
Great customer service. Reasonable rates and personable service. Very pleased so far. Dont let the competition buy you out!!!

Johannes Bos-Beijer

1 month ago
rating 5.0
Great customer service. Reasonable rates and personable service. Very pleased so far. Joe the on site manager at the Fairfax location is great! Very responsive and engaged with his customers. Joe and Justin are exceptional! Everything was well organized and prepared.

Erin Mays

4 years ago
rating 4.0
Great location and excellent service. We have two units there. The manager remembers us by name. No complaints!

Joseph Naylor

4 years ago
rating 4.0
Great place to store your junk

Lynn McAuliffe

5 years ago
rating 4.0
Arranging for the storage unit and moving in were a breeze. Seth was most helpful and my unit is extremely convenient. I have been with StorageMart for almost 2 years, and recommend them.

Geo Sanchez

3 years ago
rating 4.0
Great customer service. Explained all fees fully to include a possible price increase.

Daniel Boyd

2 years ago
rating 4.0
Keep your stuff here I guess

spellman1224

7 months ago
rating 2.0
It was good except when I went to my storage unit the lights were not working. Made it very challenging to put things in my unit with no lights. This was also a security risk for me. Never experienced the lights not working near my unit. Especially when there is a light bulb and string in my unit that use to work. It may have a security gate to get in, but what about the security when you are in the units. That is why I gave it 2 stars. This is not acceptable.

Kenton Johnston

11 months ago
rating 1.0
The first time I drove here was to move my stuff in. Check in took an hour, the one person on site was new and didn't know what they were doing, which, fair, but they shouldn't have been left alone to fend for themselves. The unit I initially paid for online had a huge column in it. Then my entry code didn't work, then they forgot to charge me for a lock and had to authorize that charge over the phone. The second time was to let them scan my driver's license, which they had forgotten to do initially. The third was to get my stuff out of there after notifying them 15 days before the end of my term. The fourth was to put a lock on my empty unit, because they don't want you to notify them 15 days before the end of your term, they want notice 15 days before you vacate I fail to see the meaningful difference between an empty room I've paid for and a full room I've paid for, but apparently it is Very Important that all my air be locked in. The fifth time was supposed to be to get that lock back. To their credit, I was late. However, I was supposed to get a call, an email, something, before they locked me out. I have not gotten either. I have to go back again tomorrow to unlock an empty room that they made me lock for no stated reason. To count, 4 out of 6 times I went to this place I should not have had to be there. The deals don't matter. They all have pages of fine print of which every line is another way to fine you another month's rent. If you really, really must have a storage unit, get the one closest to you. Or save yourself the trouble and just throw your stuff out.

Robi Rahman

5 months ago
rating 1.0
I've never been here. This review is not of the storage, it's for some obnoxious employee at this place named Joe who has been spamming me with phone calls and voicemails. 0 out of 5, definitely would not store anything here.

???

6 months ago
rating 1.0
There is not recomend place all price to high and not good relationship hold my money don't give to me my money If you go to website there do not deposit didn't pay back
See all Reviews
rating 4.5
12 Reviews
Write a Review

Miriam A.

4 weeks ago
rating 5.0
Rented a unit yesterday and wanted to send a big thank you to Joe and Justin! You guys were so helpful!!

Johan B.

1 month ago
rating 5.0
This place is exceptional primarily due to the great on site manager Joe. He is personable responsive and accessible. Not only are the rates great but the...

Mary M.

2 months ago
rating 2.0
Our rental unit (which we have had since 2016) price increased from $169.99 a month TO $186.99 a month DURING HEALTH pandemic. Suddenly, without warning...
See all Reviews
  • 24 Hour Cameras
  • Boxes & Supplies
  • Bright LED Lights
  • Carts & Dollies
  • Climate Control
  • Delivery Acceptance
  • Drive-up Access
  • Elevator
  • Exterior LED Lighting
  • Gated Entry
  • Interior Hallway
  • Online Bill Pay
  • Online Rental
  • RV, Car, Boat
  • Rental by Phone
  • Roll Up Doors