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Challenger Storage

1730 Farm-To-Market 528 Road, Webster, TX 77598

Gate Hours
DailyOpen 24h
Google Reviews
rating 4.4
Write a Review

Ellie Hughes

3 years ago
rating 5.0
I had an excellent experience with Challenger they are very helpful and quick to fix anything. Lou and Marissa in the office are very friendly all around very happy with my first storage unit. :)

TamaZe Designs

2 years ago
rating 5.0
clean storage units, reasonable prices and friendly staff. highly recommend this place, especially since they have great security.

Justin Steel

2 years ago
rating 5.0

oscar mendez

2 years ago
rating 5.0
Open 24 hrs.

Melanie Maddox

2 years ago
rating 5.0
I have been leasing a unit at Challenger for almost 2 years and couldn't be happier. I have a climate controlled unit that keeps my treasure safe from the Texas weather. It is also comfortable when I need to go into my unit to find something. The staff are always friendly and helpful whether I go in person or over the phone!!! With all of the security they have, I feel comfortable entering my unit anytime of the day or night. I would HIGHLY recommend Challenger Storage to everyone.!!! Regards, Melanie

Randy PETTIETTE

2 years ago
rating 5.0
The best prices, and the friendliest people I have ever dealt with. They take extra care in keeping the facilities clean, and well maintained. Nice folks, good security.. Plenty of space and sizes to suit your need..if this place don't exceed your needs, then your an ridiculous idiot! Enjoy!

Maggie Kennedy

2 years ago
rating 5.0
Stored my parents furniture and personal items. Fantastic experience. Staff extremely helpful. Will be back for any future storage needs.

Albert Mendez

2 years ago
rating 5.0
The people here were nice and when I rented they gave me a free lock and some boxes. Saved me a trip to store when I was moving. Great place that's 24 hour and place is clean.

Claire Brookshire

2 years ago
rating 5.0
Great customer experience. They took the stress out of my move and it was actually a relaxing experience. The lady in the office took time to get me in the right size unit I needed. Would highly recommend this storage.

Travis Hall

1 year ago
rating 5.0
Outstanding storage for my 30 foot RV. Always happy friendly people in the office. I love that fact that they have a sewer dump for when My wife and I go dry camp. I don't have to worry about finding a place to dump. They also have a wash hose so I can wash down the RV before I put it up. The row opposite of mine has electrical to keep the batteries charged. It's a peace of mind seeing the video of all the security cameras that are spread through out the lot in the office when I walk in. I have no intentions of looking for another storage and have never been happier to pay a bill.

MAINLINE GLASS

1 year ago
rating 5.0
Greatest place around for all you storage needs. They have small to really big units to store almost anything. Don't only take our word for it, check it out yourself.

Sherre Skeen

1 year ago
rating 5.0
Safe, secure storage with 24/7 access. I am very happy for more than 10 yrs

Faith Shaffer

1 year ago
rating 5.0
The best storage place! The people are super nice, the property is accessible at any hours by a gate that you enter your driver's license number into to open. I had a climate-controlled unit. Clean, no bugs, huge place with lots of varied types of storage - boats, cars, RVs, included. Dumpsters available to customers. I would definitely recommend it to anyone.

Sara Sue

1 year ago
rating 5.0
No "hidden" fees, GREAT customer service, and nice clean storage.

Kenna Litman

1 year ago
rating 5.0
Employees are very friendly and the rates are pretty good.

Clarissa Gardner-Warren

8 months ago
rating 5.0
Reliable and safe.

Mark Derouen

3 months ago
rating 5.0
My third time renting from these nice people wished everyone was like them the world would be a better place

Ana Sambrano

2 months ago
rating 5.0
Great people

Wendy Beautifulhomes4you

1 month ago
rating 5.0
Helpful all the time. 24 hours access, they keep it nice and clean, and they even give you a lock to have along with a cute kit that has tape and a black sharpie.

Irma Jimenez

3 weeks ago
rating 5.0
Great storage place, Louis was very helpful and the facility is very clean. I highly recommend.

Mark Derouen

3 months ago
rating 5.0
My third time renting from these nice people wished everyone was like them the world would be a better place

Paul Foster

1 year ago
rating 4.0
Nice place, never had any issues while I stored my not here. Flush area up front to wash everything down. -1 for not prorating when I cancelled.

reagen danielle

4 years ago
rating 2.0
These people were wonderful. What happened? New management? I'm not sure what changed, but I wouldn't recommend them to anyone. Let me explain; I've been renting here since 2005 or so. In 2008, my mother lost her house. It was only natural to get her a unit by mine. We ended up with 3 units. In 2010, we consolidated into one of the extra large RV units. Not cheap. $265/month (and prices just went up last month). By my calculations, we've paid over $16,000 just in the last 5 years. You know what that says to me? I GET TO USE YOUR RESTROOM IF I NEED TO! Well, this new office lady doesn't seem to think so. I didn't mind when they had porta-potties in the back of the facility. But if I have to walk my self all the way to the front of the property (at 1:00 in the afternoon, in Texas July, after being there since 9 am) just to get to the one remaining port-a-can, then you could at least let me hitch a ride on your golf cart back to my unit. You wheel around strangers all day to look at the units. You could've given me a ride, but your office lady says you don't do that. I guess paying clientele doesn't deserve good service anymore. As much as my family has spent, I've bought you a golf cart twice over. Too bad I didn't have a heat stroke right there, maybe then you would change your policy. Which reminds me, changing policies.... I've been trying to have my lock cut for months since we lost the key. When we finally got together and decided to get a locksmith, we come out this morning to find, "Why yes, we do cut locks here. We can do that for you. Our policy has changed...." again. Thankfully, I got to call and cancel the locksmith on his way, but this is exasperating. I tried to get y'all to do this months ago. Not to mention, this unit is in my name. Always has been. I know it's not your job to get involved in family business, but you need to stay out of it all together. Trying to throw in my face that it's my mother's unit and you wouldn't help me (even though the unit is in my name) wasn't very appropriate when my mother had passed away only a few months before. I was the one that moved everything in and I was the one that worked weeks in there to get it consolidated. Just because your new people didn't see me, after I moved away for a bit, doesn't mean I have any less right to the unit. Get your shit together, Challenger. I can't wait till we move out of here and never come back. And to the owners, please remove the ladies that currently work the front desk. They are condescending, rude, and not helpful at all whatsoever. They overstepped their line (legally and personally) when they brought up my mom in a very hurtful and rude manner. The guy was nice. He's the only reason I offer up 2 stars instead of 1.

Thomas Moss

1 year ago
rating 2.0
Poor buildings and set up so confusing it took 10 minutes to find a building, and not very secure, but cheap storage if money is a issue

Jay Painter

2 years ago
rating 1.0
Rented three storage units for several months. Very friendly front desk staff. Made arrangements to move out two weeks into the month. Owner confirmed they would prorate the monthly rental. After moving out found rat poop in two of the three storage units. Rat nest in my wife's shoebox for which I had to purchase all new shoes. And then since I returned the locks 2 Days Later because Sunday they were not open they said they could no longer prorate. Read the fine print and don't store anything here that you don't want pooped on.

Candice Painter

2 years ago
rating 1.0
We rented 3 large storage units for several months with all of my families belongings in them. When it was time to move them out, we realized it would be in the middle of the month. My husband spoke with the owner about prorating the month and he assured him it wouldn't be a problem. After moving out with two weeks left of the month and fully paid rent, the owner decided he would no longer prorate and would not refund us the difference of a little over $200. That's shady business practices. Now we are out two weeks early and he is open to rent them out to another tenant while being double paid. While I have been unboxing my belongings in my new house, I have found LIVE ROACHES AND RAT POOP throughout my boxes. Absolutely disgusting.
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rating 3.5
5 Reviews
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Kathy C.

1 year ago
rating 5.0
We just rented a very large unit here. They are the only people who answered the phone when I called and the staff here is very nice. Challenger is a much...

Marlene J.

3 years ago
rating 5.0
Had a surprising and really nice experience with Challenger Storage. Thank you for watching out for us! We went to our storage locker the other day and...

Candice P.

2 years ago
rating 1.0
Rented three storage units for several months. Very friendly front desk staff. Made arrangements to move out two weeks into the month. Owner confirmed they...
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  • 24 Hour Access
  • Climate Control
  • Drive-up Access
  • Dump Station
  • Online Bill Pay
  • Se Habla Espanol