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iStorage Spring

5000 FM 2920, Spring, TX, 77388

Storage Customer Reviews

Nancy Southerland

1 year ago
Everything was great, nice facility and easy layout. Friendly staff. Initially I was not satisfied, but iStorage made it right. I'm happy, I bought another unit

Cris Sample

1 year ago
Kelli was absolutely amazing. She made this process so easy. I had a toddler with me and Kelli was so kind and brought out coloring books. She also offered to help me carry my bag when showing the unit as my toddler was asleep on my shoulder. Customer service was amazing! Great job Kello

Chris Bennett

1 year ago
GREAT!!! customer service. I haven't laughed like that in a long time. Samia (emphasis on the "I") was very friendly and went above and beyond helping me get a rental unit. I will recommend this place to others.

Byron Jenkins

1 year ago
Very friendly when I first called and made sure everything was good..good staff good location overall good people 5 stars

Angi Stewart

1 year ago
Very nice and helpful! Stressful moving day and Samia made it smooth!

Karima Onitiri- Okunola

1 year ago
VERY friendly and helpful staff (Samia particularly). Didn't get the promo i was hoping for (apparently it ended the day before), but I was offered another discount instead. The facility itself is very clean and well maintained.

Shalynn Arzac

5 months ago
Professional and helpful, good pricing as well!

Karly LOWE

3 weeks ago
I can't say enough about how helpful the employees were during this transitional time. Samia was patient with us as we tried to determine what unit size we needed as well as taking time to answer our questions about the surrounding area. Not only was Samia extremely professional, yet friendly, she also made Texas feel like home. The units & the facilities are very clean & safe! I look forward to working with them in the near future.

Brad Lowe

2 weeks ago
Kelli was prompt & very polite during my second visit to this istorage location. She was very helpful & answered all my questions regarding the future rental of a U-haul truck to move all my items from the facility to my new home. I look forward to working with her and/or Samia during our future move in a few weeks. Thanks again Kelli for all you do! Check out this storage location, their great to work with.

SuperPeach33

1 week ago
The staff here are super friendly, helpful and accommodating. I rented a unit here and a couple weeks later needed more space. I went into the office and within 5 minutes they had me set up with a bigger unit. Secure, clean units and office.

David Gonzales

1 year ago
Clean storage with a friendly staff.

Joss Amaya

11 months ago
I do not recommend this place for storing items. My climate control unit was hot and humid all the time. There were dead spiders and roaches everywhere. In the ceiling, over the units, you can see large spider webs. When it rains, there are pools of accumulated water in front of certain storage units. I do not know if this place is cheaper than others, but if you are storing anything of value, I do not think this place is worth the cost.

crystal mcgregor

1 year ago
This place was great until new management. I pay extra for the security ie:; gates and caneras. They let this go, gates stayed opened and wires hung out of wall where cameras used to be, which led to my unit being broke into. Dealing with this issue you would think they would have been apologetic, and try to make things easier on you, not the case on the least bit. Horrible expierence. The staff are incredible liars. Extremely rude, un helpful, condescending and did I mention liars. I have had a horrible experience since the new management and staff took over. I do not recommend this place at all, off of 2920. Hopefully other locations are kind, helpful and considerate. You will not find this here at this location.
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