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StorageMart

1575 Thousand Oaks Dr, San Antonio, TX 78232

Office Hours
MON - FRI9:30am - 6pm SAT9:30am - 4pm SUNClosed
Gate Hours
Daily6am - 10pm
Google Reviews
rating 4.7
Write a Review

Kenneth Kovats

4 years ago
rating 5.0
Awesome service! Kelly is amazing and really helped my band with our new practice space here! Recommend!

Zack Smith

4 years ago
rating 5.0
Kelly always goes the extra mile. Great experience

Laura Evans

5 years ago
rating 5.0
The staff is courteous and the process of getting a new unit was quick and painless. I got a good deal on the space and look forward to using the facility. They answered all my questions to my satisfaction as well and the young lady at the front desk was fun to interact with. All of this is much appreciated in a world where sometimes it feels like customer service is a lost art!

Chuck Barksdale

4 years ago
rating 5.0
Trainable prices. We'll kept.

Juan Salinas

4 years ago
rating 5.0
Good Customer Service :3

Zelda Williams

7 years ago
rating 5.0
I recent rented a space at Storage Mart. This is the second time I have used this location. The rental experiences is efficient, well explained and the staff are always polite and helpful.

Jesse James

4 years ago
rating 5.0

MIchele McLaughlin

5 years ago
rating 5.0
Very helpful, clean and secure. Moving supplies well stocked. Would recommend this facility.

Dillon Martin

5 years ago
rating 5.0
Fast, friendly and personal staff. Definitely recommending this company

Brenda Plotkin

5 years ago
rating 5.0
Secure!! Clean, accessible, well patrolled and maintained. Friendly staff.

Abraham Juarez

5 years ago
rating 5.0
Very clean storages and great management.

Dusty Hoesly

6 years ago
rating 5.0
Experienced excellent customer service from Kelly at the Thousand Oaks Storage Mart.

Julieanna Cline

5 years ago
rating 5.0
Clean place. Very helpful lady in office, took the time to not only show me around, but make sure I tried things out myself so I would know how to access building, etc. There IS 24 hour access if you request it. I think it's a very good idea,--it makes this storage facility safer. If something happens overnight, they will know who had access.

Robin Clark

4 years ago
rating 5.0
The two ladies that work in the office are awesome! Professional and still fun.

Joey Larison

4 years ago
rating 5.0
Just really friendly and help with everything you need.

George de Leon

4 years ago
rating 5.0
Leann and Kelly did a great job finding me a unit that was adequate for my things and even recommended climate control to keep my valuables safe during the Texas heat wave. The facility is extra clean and is obviously very well maintained in all facets and the prices are super reasonable compared to other businesses in the area. I would absolutely recommend this facility to anyone that needs to store things away and loves a friendly smile when they walk in the door!! Keep up the great work!!!

Deanna Condit

4 years ago
rating 5.0
This place is great! Clean facility, friendly office staff, my paperwork was ready when I arrived so I didn't have to wait, and awesome specials!

Cynthia CoyGarza

4 years ago
rating 5.0
Great service very clean and secure easy in and out location

Tara Tamez

4 years ago
rating 5.0
Amazing service, great experience!! Kelly and LeAnn are probably two of the friendliest people I have ever met. Kelly patiently guided us through every step of the paperwork, and LeAnn took us to our unit and made sure we knew how to use the codes and lock. They both expertly answered all of our questions and put us very much at ease. I would highly recommend. Thank you, ladies!!

Luis Antonio Torres

4 years ago
rating 5.0
Loved the place. I've been here before and I had to come back because of the staff, location, demeanor and service. The prices are also reasonable.

Jerold Ramon

4 years ago
rating 5.0
Super friendly, I've not had a single problem with them and they are willing to help out

Brynn Listenbee

3 years ago
rating 5.0
MS. Kelly was so pleasant and very helpful. I will have peace of mind with my belongings in storage here.

L Moore

3 years ago
rating 5.0
Very friendly, informative and quick responses! This is my 2nd summer with them. Competitive prices and great location!

Diana Allison

3 years ago
rating 5.0
Everyone is very nice and helpful. The storage spaces, both conditioned and unconditioned are extremely clean. It has been a pleasure working with them. I highly recommend them!

Kevin Reviews

3 years ago
rating 5.0
Storage Mart is a pleasure to work with. A very clean, well kept location with easy access. Everyone who works here is very nice and extremely helpful. I would be happy to use their services again

Ashley Hernandez

3 years ago
rating 5.0
Kelly was very helpful and answered all my question and got me in and out with no issues. Loved working with her!

Bonita hizryda Bella

3 years ago
rating 5.0
Kelly the store manager was the best ever. She was very helpful and sincere. I would recommend this storage facility to all my friends.

Rick de Castro

3 years ago
rating 5.0
Nice people, clean facility, very reasonable prices.

lindaschu

2 years ago
rating 5.0
I was tired of being jerked around by a different (big) storage company and having my rent raised over and over and over. I inquired about this place online in early January, was called within minutes and paid the modest admin fee. I moved in this week (three weeks later) and was pleased with the service and the facility. My spot was ready and it was clean. The staff was very nice and helpful. The rates are reasonable. Problem solved! And February is free! I'm very pleased so far! And that other company? Raised the rent again. So glad to be out of there!

Teresa Lee

2 years ago
rating 5.0
Great staff & storage neighbors

Joshua Lujan

2 years ago
rating 5.0
Great place, great customer service and very clean!!! The staff is great, I highly recommend this location!!! Kelly the manager was the best!!! Thank you Storage Mart!!!! If I could give 10 stars I would!!!!

Angel Trevino

2 years ago
rating 5.0
This is my first time purchasing a storage unit and everything went swimmingly. Kelly was really nice and even went out of her way to show me the storage unit before I signed off for anything. I was well informed of everything needed for move in! Would recommend to a friend.

David Rayner

2 years ago
rating 5.0
Great service. Very convenient location. Securing the unit and checking out were a breeze.

Joseph Salinas

2 years ago
rating 5.0
Office staff very courteous miss Kelly I believe she is the mgr. Dry helpful always has a .I.I am happy here at this storage last . I feel safe and never felt as if I had to worry about belongings.. They are safe and secure .. Thank you have a great day ..

Ben Hackett

2 years ago
rating 5.0
Fantastic facility, location, and customer service! I have had a great experience working with Kelly, the property manager. The nonprofit I work for has benefitted from their charitable giving program which has been a huge blessing. Thank you!

Julianna Rak

2 years ago
rating 5.0
I have always had a great experience at StorageMart. The customer service is fantastic! This is my first time at the Thousand Oaks location because I have used the location on San Pedro in the past. But, I was very pleased with the customer service I received at both locations. I would definitely recommend anyone to use StorageMart.

Jan Tuso

2 years ago
rating 5.0
I just rented a space at the Thousand Oaks Storagemart for a month or two while I relocate to San Antonio. The ladies in the office were very nice. We chatted while they were getting me set up. The manager took me to show me which unit I have. It is nice and clean and should be about right for my needs. I did have a slight issue getting in the gate the first time because the system just needed a minute to update my codes. I got in and out just fine after that. So far so good. I am also impressed by the charitable giving of Storagemart and plan to support them if i can.

Valerie Tapia

2 years ago
rating 5.0
It was so simple getting a storage unit here. Kelly was also extremely friendly and helpful. Everything was explained very well. Glad I chose StorageMart!

Jan Tuso

2 years ago
rating 5.0
I just rented a space at the Thousand Oaks Storagemart for a month or two while I relocate to San Antonio. The ladies in the office were very nice. We chatted while they were getting me set up. The manager took me to show me which unit I have. It is nice and clean and should be about right for my needs. I did have a slight issue getting in the gate the first time because the system just needed a minute to update my codes. I got in and out just fine after that. So far so good. I am also impressed by the charitable giving of Storagemart and plan to support them if i can.

Darius Johnson

2 years ago
rating 5.0
One of the best and well kept storages in San Antonio. I would recommend them to anyone looking for a fair price and clean facility.

Ariana Arcides

2 years ago
rating 5.0
The two wonderful ladies in the front were very helpful and ran their facility like bosses. Very good clean and ran security checks often. Very recommend. Easy month to month.

Eleda 1377

2 years ago
rating 5.0
Excellent rates!! Very clean well kept facility. Most of all AMAZING customer service!! They truly go ABOVE AND BEYOND to help you in any way possible to keep all your belongings in case hard financial times hit, and they do without a moment's notice. They aren't your typical run of the mill storage unit, truly genuine people that understand, empathize and help in any way possible. Very grateful! I Highly recommend!!!

Lindi Littletion

2 years ago
rating 5.0
The office staff were always very friendly and curious and knowledgable. If I ever have to use a storage unit, I will go back to them even if out of my way

Catherine Pearson

1 year ago
rating 5.0
Kelly is always tremendously helpful! She was very professional. She called me prior to the move in date to ensure I was arriving as scheduled. When I arrived, she was well prepared for the administration process. She provided a dolly and a flat bed that made the storage move much more easy! Thank you!

David Rayner

2 years ago
rating 5.0
Great service. Very convenient location. Securing the unit and checking out were a breeze.

Alice Eisenhauer

1 year ago
rating 5.0
Great service, clean, accessible storage. Front desk employees very helpful.

Lucy Amezquita

1 year ago
rating 5.0
5 stars feels fitting and I don't say that lightly. The ladies here run a ship primed for smooth sailing in a very bumpy world. With covid putting many people in tough financial situations they are great with communication and helping keep their customers in their units. On top of that they do it with great attitudes and smiles. The units are clean and easily accessible, no roaches or rodent problems and the other customers seem very respectful. If you have any issues they are quick to try and address repairs needed (mind you I have a hard time finding free time but they are always ready) Been here for 8+ months now and don't see myself leaving as long as I have storage needs. Keep up the amazing job Kelly and team!!!!

Kelley Spencer

1 year ago
rating 5.0
StorageMart is an amazing facility with the best management. Kelly has been so positive and professional. I never worry about my storage unit as she looks after everything. When dealing with payments she is understanding and workable with you to ensure you get the best service possible. I would not move my items to any other facility. I am so grateful and appreciative for her. The site is impeccable and clean at all times. This facility is a pleasure!

Patrickvanceavis Patrickvance

1 year ago
rating 5.0
Nice place and great manager. The place is kept really clean to. Lots of storage places around but I chose. this one for the cleanliness.

Mary Fester

1 year ago
rating 5.0
I was treated very well there. I felt that Kelly was very helpful and she answered all my questions. I would recommend this StorageMart to my friends.

Tomi Papanikolaou

1 year ago
rating 5.0
I initially picked this storage facility because of the pricing and location. Now, having been a customer for almost two years, I can truly say I have no reason or plans to move my business elsewhere. Particularly, I value the personalized service at the site; they treat me as a valuable customer. In addition, my unit and the area around it was clean and is kept free of debris and insects. Security & lighting are also quite good. They have earned the five-star rating!

David Rayner

2 years ago
rating 5.0
Great service. Very convenient location. Securing the unit and checking out were a breeze.

jag Jag (jagwired art)

1 year ago
rating 5.0
Great service from both the ladies in the office. Christine and manager Kelly were both considerate and helpful in getting my needs met. Facility is clean and I feel secure leaving my belongings here. They answered all my questions cordially and made me feel welcome. Would recommend this place to friends and family.

Christi Afthonia

1 year ago
rating 5.0
(I am in between houses) I never used a storage company before but Christine and Kelly where super helpful with explaining the process come to find out it's super easy ... now that covid is a thing they are always wearing masks and I definitely appreciate that. Safety frist! The facility is nice and clean, no smell my fabric I'm storing didn't have a smell once I moved them out. Everything was left as is. I felt safe ever time I visited.

Michael Longoria

1 year ago
rating 5.0
Always a great experience when I talk to the staff. Very helpful with everything. Keep up the good work!

Joel B

1 year ago
rating 5.0
I have received excellent customer service and accommodations from StorageMart. Christine has been exceptionally helpful with all of our storage needs! Thank you again for the great service!

Corey Snyder

1 year ago
rating 5.0
Nice people, and clean facility. Workers are very friendly. Great place for musicians to practice, it's so hard to find that! Very thankful for this place!

Drew Resendes

1 year ago
rating 5.0
Christine and Kelly were truly the best! They addressed all of my questions and concerns. They were very knowledgeable and a pleasure to deal with. Customer for life

mrs. minty

1 year ago
rating 5.0
The process was so easy. It took only a few minutes and the price was good too. Oh and the inside units were nice and clean which I was happy about. I would definitely recommend this place to others

ChaoticStarBlossoms

1 year ago
rating 5.0
Amazing customer service! The prices are great too, Christine especially was super helpful. I would definitely recommend this place to anyone needing storage.

gina surber

1 year ago
rating 5.0
They have great customer service!! Christine especially was very kind and made my shopping experience just lovely! So hard to find people who make little errand trips memorable, but she did, so KUDOS and AMAZING WORK!! Keep it up!!

Will Peniche

11 months ago
rating 5.0
We just moved to San Antonio from Maui and needed a storage unit for our things while saving to buy a home. There was a Public Storage actually closer to where we live, but after doing some research, I chose Storage Mart and couldn't be happier. This place is the best. Kelly was so friendly and helpful with me as a first-time storage renter and their pricing is fair. The online booking process was so simple and getting my unit just took a few minutes and it was clean and super convenient to access. I hope I'm not a long-time customer only because I'm trying to buy a house soon :), but for sure I will use Storage Mart for any of my storage needs now and in the future and will tell anyone I can.

BAE Brandy

10 months ago
rating 5.0
This is a great place to get a storage all the way around!! Nice clean friendly & helpful! What else could you ask for?!

Troy Chandler

10 months ago
rating 5.0
Very easy to work with. I had no concerns with my items in storage for almost 6 months.

Clarence Tomsen

8 months ago
rating 5.0
Excellent service: Kelly is a an excellent manager and the stature of the environment is more akin to a friendly resort than a building full of metal boxes with locks on them--"won't you be my neighbor"?

Rick de Castro

8 months ago
rating 5.0
Nice people, clean facility, very reasonable prices. [Edit, 2 years later] Still nice people, a clean facility and reasonable prices!

John Hernandez

8 months ago
rating 5.0
Ive been with this company at the Thousand Oaks location for almost 3 years and wouldnt think of switching. They are hyper aware of their facility and always return my call no matter the time I call them. Very clean and safe.

Elijah-Paul Washington

8 months ago
rating 5.0
Excellent customer service. The front desk explained everything clearly and were very good energy throughout the experience.

Smoke Break Studios

8 months ago
rating 5.0
Storage Mart at thousand oaks and 281 is hands down the best storage facility in Texas. The staff is friendly and accommodating, the property is safe and clean, and I'm a happy customer!

Hector Gonzalez

6 months ago
rating 5.0
Great customer service from both of the ladies there. Highly recommend you getting a storage unit here they offer great discounts. There security cameras are great and are always on the look out for you when your gone. Just got my second unit today and planning to get two more within the next two months.

Lori De Hoyos

5 months ago
rating 5.0
I had a great experience. Friendly staff, easy access and seems very secure. Luke the first month free since I was incurring moving expenses and didnt have to worry about this payment.

Maria Navarro

6 months ago
rating 5.0
My experience at storage Mart has been pleasant I've never had any issues the staff is very helpful and have meet my needs at the facility thank you keep up your fantastic work!

Madelaine Orduna

5 months ago
rating 5.0
Kelly was super kind and very helpful in what we were looking for. Offered many different options & was very respectful.

Justice Beat

5 months ago
rating 5.0
Kelly was very helpful. I needed a storage unit very quickly and she was able to get us moved in fast and for the right price

Stillman In Motion

4 months ago
rating 5.0
Kelly is super nice in the office. I also spoke with Dennis i believe. Very nice staff and secure facility

Maria Navarro

4 months ago
rating 5.0
My experience at storage Mart has been pleasant I've never had any issues the staff is very helpful and have meet my needs at the facility thank you keep up your fantastic work! Kelly and Nicki met my needs and are very excellent employees!

Rachel Sidiropoulos

3 months ago
rating 5.0
excellent service from Nikki! she went out of her way to bring me to my unit and pick out a good place for my pod to be dropped that's close to my unit and out of the way of the other tenants

Brandy Combs

3 months ago
rating 5.0
Kelly and Nicki were great to work with. They were a great in helping me choose the right unit for my needs. I was also pleased with the cleanliness of the facility.

Rhona Ridout

3 months ago
rating 5.0
I would highly recommend Storage Mart. Management team Nicki and Kelly went out of their way to make sure I got into the store room that was perfect for my needs, they were very helpful and efficient.

Geneva Diaz

2 months ago
rating 5.0
I've had multiple storage units at this location for years and have always received superb customer service. During my last visit Nikki assisted me with a new unit and was very friendly and helpful. I've never experienced any issues that weren't resolved immediately.

Josten Rodriguez

2 months ago
rating 5.0
Great, clean facility. Everything I need. Kelly is awesome and is always so helpful!

Monica P. Cuervo

1 month ago
rating 5.0
Thank you Nicki and Kelly for the excellent customer service and the smooth transaction. The Thousand Oaks location has an easy access, super clean and safe. Thank you for keeping my belongings safe

Richard Ryan

1 month ago
rating 5.0
Kelly is the nicest manager. She is very helpful and kind. The storage itself is very nice and the climate controlled storages are very cool and not humid like others I've rented from.

Rodney Hansen

1 month ago
rating 5.0
Great unit. Fitted my needs. Environment controlls comfortable. Staff friendly, knowledgeable. Kudos to Kelly & Sorage Mart 0603. Thank you! Rod Hansen

Jeri Epley

3 years ago
rating 4.0
Easy to reserve online... close to my home.. easy to get in and out of.. the only thing they dont tell you is that you have to buy insurance and ot tacks onto your monthly fee.. other than that.. its a good deal

Leeza Machado

4 months ago
rating 4.0
Kelly was so nice and very helpful with all my questions and storage needs! If I could give more than 5 stars, I would!

Paul Herzig

3 years ago
rating 3.0
Super clean, wide drive lanes to accomadate large trucks. Pricing plans and rates better then competitors.

Mario G.

4 years ago
rating 1.0
I just closed my account at this storage location. A week ago, they had a break-in into nine (9) storage rooms...INSIDE OF A CLIMATE-CONTROLLED BUILDING!!! Thereafter, managment was supposed to get the latches fixed that same afternoon. I returned today, 5 DAYS LATER, and they still hadn't fixed the latches. Instead, everyone's stored goods were secured with packing tape on the doors!!! Never an offer to proactively move my goods to another, undamaged room. They didn't care; it wasn't their stuff. Management didn't show one bit of concern or empathy. ZERO! Insult to injury: First of all, they NEVER answer their telephone; it ALWAYS goes to voice mail...and don't hold your breath waiting for them to call back! Secondly, when I checked their prices online, they were offering rates on the same size storage room I was renting for $30 less per month than I was paying. (Based on my 4 years of paying my bill on time every month, you would think I'd be rewarded for my longevity and consistency. NOT!) I would not advise using this location for your storage needs. I will certainly never be back!!!

David Christy

2 years ago
rating 1.0
Tagging them with one star for unethical business practice. I called to get a quote for a 5'X10' for my elderly aunt. She lives out of state and is moving to SA in a month. In order to get a quote, they had to put me into their system (personal info). In order to reserve once the quote was given, they wanted my aunt's phone number (who will be paying). I got quotes from two other nearby facilities and found one the same size for 25% less, so I called back within an hour of making the reservation with StorageMart and cancelled the reservation. Here is the rub. This morning I get a call from my 85 year old aunt saying she had got a phone call with the reservation info from the storage place. Even though I had cancelled the reservation within an hour yesterday, they still called her today to try and close the deal with her. Gave the manager an earful, but she had no answers for me. Save 25% and go elsewhere for better integrity.

B H

2 months ago
rating 1.0
This review is not for the employees of this business. They've been great. This is about this location and therefore this company. I've been renting here less than six months. I went to my unit the other night and realize it's been flooded. Not from under the front door somewhere in the back of the unit. I'll admit I haven't read the complete rental agreement so I'm not sure if the company is responsible for a renter's property ruined by flood. I imagine it's probably stated that I'm responsible regardless of what happens. What really gets me is that this morning I received an email from management. My rent will increase next month. Less than three weeks notice on a rental increase seems odd to me but again I haven't read the rental agreement on company policy regarding rent increase notifications. I've been here less than six months, my unit has flooded and they give me less than three weeks notice about a rate increase. I've rented here before with really great experiences. This one missed the mark all around. So today as a tropical storm started a week long rain event, I will be changing wet boxes for dry ones inside my unit as heavy rains keep me from setting anything outside to dry.
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rating 3.0
6 Reviews
Write a Review

Eric B.

2 years ago
rating 3.0
The morning following this review, I received a call from Angel, the area manager. By the time we spoke, he had been fully informed both of this review,...

Jose C.

4 months ago
rating 2.0
Closed on sundays, probably a good place to use but not convenient on time if you're looking to move ASAP !

Josh P.

9 months ago
rating 1.0
I didn't rate it zero stars just because the website doesn't give you that choice. The ladies working at this place do a terrible customer service. Really...
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  • 24 Hour Cameras
  • Boxes & Supplies
  • Bright LED Lights
  • Carts & Dollies
  • Climate Control
  • Delivery Acceptance
  • Drive-up Access
  • Exterior LED Lighting
  • Gated Entry
  • Interior Hallway
  • Online Bill Pay
  • Online Rental
  • Rental by Phone
  • Roll Up Doors