Today’s Online Special DealMobile Access Available with Storage Genie!!!Exclusively at Our Eckhert Location!
Rent Online
Office Hours
DailyBy Appointment Only
Gate Hours
DailyOpen 24h
Storage Customer Reviews
George Lillie
4 months ago
Ive been renting here for many years 6 or 7 fo be exact .. was an overall good experience till recently.. got made to feel really uncomfortable about even being on property.. was renting a space fory car as i dont have space at my residence. This was a vehicle that i usually drive once a week at the most a couple hours.. . Now i feel that management has changed their policies for some.reason
. honesty dont know why ..
Now might be forced to leave as i have been made to feel uncomfortable about being on property or even accessing my property in the unit im renting... really disturbing
Michelle Tyson
5 months ago
We left our storage unit over a year ago, we just got back with a u haul to empty it out. As we emptied it out we found that the roof had been leaking and mold was everywhere. When we approached the front counter and she refused to refund any of the rental fees
It was obvious that the screws were leaking from the roof penetrations
Regards
Beth Key
8 months ago
I have throughly appreciated the professionalism and easy mini storage management at Storage 4 U. I have used their storage for over 8 years and never had an issue. I highly recommend them!!!
Heather Buchanan
8 months ago
Stored our household belongings here for a month while we moved from another state. Jax, the manager, was easy to talk to and highly available for questions both via text/phone and email. The place was clean and I felt comfortable my things were safe and secure. Highly recommend and will use them again if we ever need to store anything in the future.
J V
1 year ago
Jax at the Eckhert location came through for me with the most unbelievable customer service Ive had in a while. The patience he had with me while walking me through the unit linking on my account, was first class. Ive been a customer for over 5 years now, Im a carpenter by trade, and have an addiction for buying tools. As a consequence, I started with a 5x10 unit, upgraded to a 10x10 after a while, then got another 5x10. Unfortunately, I cant shake the monkey off my back, and will be looking for yet another unit. The rates are great here, security is grade A, and office staff has always given me the vip treatment. Highly recommend this place. 10 stars rating!
Kat Harris
1 year ago
Jax the attendant was awesome He's very friendly and helpful and very professional. Love the fact that the storage unit is 24 hours since I work late and sometimes I cannot get my tools back to my storage unit by 9:00 I highly recommend this place and I highly recommend that you see Jax when you go there!!!
Mary Yatarola
1 year ago
They are customer service friendly, always going the extra mile to help! I suggest if you need a storage unit, go there. You will not be disappointed.
John Bautista
1 year ago
Great secure, clean place to keep your extra belongings. Easy to sign up and one single phone call allows you to close your account out. I was there for about 2 years and never had a single problem.
Tim Taylor
1 year ago
Mediocre facility with numerous pot holes and standing water. Poorly maintained. Rent is increased on a regular basis, despite a lack of attention to detail at the facility.
Stephen Allen
1 year ago
Very nice storage units very spacious. The property is kept under close watch and it's very clean. Staff was very helpful and polite.
Rosa Lopez
1 year ago
This is the second time i rent a storage there very safe place lots of cameras every were staff is very helpful and friendly .They go out of there way for you.good prices to.
Miya steves
2 years ago
Have always went above and beyond for us. I will always recommend storage4u to all my family and friends.
Angelle Williamson
3 years ago
Both locations were excellent. Especially Victor @ the Eckert location. Communication was excellent. I received a call back in a timely manner and he went out of his way to show the property ( pointing out lights, safetly precautions and even made sure I was able to secure the gate. I really appreciated the patients I was given with my last minute reservations due to my military move. Excellent service!!!
bee tovar
3 years ago
Great Customer Service, fast and efficient. Reasonable cost.Would recommend it to anyone,two thumbs up for victor !!
La Tricia Smith
3 years ago
Great facility with prices. Chelsea, Victor, Zach and Patrick are great managers with bright futures.
Jennifer Smith
3 years ago
Very nice storage company. Victor is a nice guy and is very personable. I would recommend this storage location.
Ayon Eopia
3 years ago
Excellent service and rates. The manager, Victor, is fantastic and addressed me by name and made me feel welcome whenever I stopped by. Supremely helpful with my questions as well. Facility is clean and a safe place for your stuff all at a great price. Super easy to pay online too. Definitely coming back if I need extra space again.
Juliet Gatobu
3 years ago
Great Customer Service, fast and efficient. Reasonable cost.Would recommend it to anyone
MaryElizabeth Martinez
3 years ago
The location is convienient and always in great condition. Victor in the office has been exceedingly great ! His service ius always above par and he is quite pleasant and affable. I have been a customer for more than a decade, with a fluxuation in unit sizes. I have a myriad of choices in the area and storage 4 u is always the nicest with the best pricing.
Judy Villarreal
3 years ago
Great service with a smile.Very personable young man remembered my name from phone inquiry. Very helpful and this was the best price in area.I recommend highly
Miles Hart
3 years ago
Best customer service in the business, Victor makes everyone feel right at home and does a great job! Active security on site very secure! I highly recommend this lot, come and see Victor he'll take care of you!
mayra rembacki
4 years ago
I went in for information on a 5x10. Got excellent customer service from Victor. I got my storage room super fast and easy. This is also at a great location for the price.
Maria Lourdes Massey
4 years ago
tengo mucho k decir de este storage es un buen sitio ,confiable y seguro y las personas keson super amables y te hacen sentir super bien y confiables nunca pasa nada malo y estoy confiada k mis cosas son super seguras aqui . gracias y recomiendo 100 % este lugar .
Stephanie Cape
4 years ago
I was with storage 4u for 3 years and loved it. Victor was a huge help and was able to make payments for me over the phone when my internet server wasn't working. My rate never went up and I had zero water damage as it's an outside storage unit. Love love love!
Call victor for storage space!
P.s. He's not bad to look at either
Wish Hardeway
4 years ago
If you need a storage place in the local San Antonio Area, this is the place for you. The manager, Mr. Givens is very knowledgeable and helpful. The rates are amazing affordable. I searched 5 places before coming here and they the beat all the other places.
Maria Robledo
4 years ago
The manager was amazing! He came to the office, after it was closed, just so I could sign my lease and get into my storage unit; instead of making me wait until the next day. Thank you so much!
Kevin Nelson
4 years ago
Good rates and awesome staff. Victor is really cool and seems to go the extra mile whenever he can. very accomodating. Great experience all the way around!
David M
4 years ago
Will do business with again. Excellent customer service. Excellent storage facilities. A+++
tracris1097
4 years ago
We really like this particular storage place. Victor has been so helpful! Great customer service!! This is our second time using their storage unit. We will definitely be coming back when we need them!
Dave Burgess
5 years ago
I rented a storage unit for a few months while relocating in San Antonio. I apparently forgot to lock my unit one day and I left town for a few weeks. I changed iPhones and any messages they left were on the old phone. They put a lock on my unit and mailed me the keys. I thought that was great service! Nothing but good things to say about them
A Garza
5 years ago
This place is the best and has good rates. I have had a great experience with getting a storage space with Victor. He was very helpful and gave us good information and was very polite and answered all of our questions. Thanks Victor for all of your help. I will recommend this storage location to anyone who asks.
Anthony H.
5 months ago
This storage facility it absolutely the best.. easy access and friendly staff. I had trouble getting in more than once, not on there part but mine and the...
Kathleen T.
1 year ago
Super easy to use. Website allows for rental online. Also there is a kiosk outside for new rental and payments. Staff is very friendly.
Heidi B.
2 years ago
We rented a unit here for two months. Management was very good in working with our schedule and was good in coordinating our rental discount with uhaul.
Storage Facility Amenities11 Amenities
- 24 Hour Access Upon Approval
- 24 Hour Cameras
- Boxes & Supplies
- Drive-up Access
- Gated Entry
- Online Bill Pay
- Online Rental
- RV, Car, Boat
- Rental by Phone
- Roll Up Doors
- Tenant Insurance Available
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