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Lockaway Storage - Encino 281

21703 Encino Commons, San Antonio, TX, 78259

Office Hours Now Open
  • MON - FRI9:30am - 6pm
  • SAT8am - 4:30pm
  • SUNClosed
Gate Hours Now Open
  • Daily6am - 10pm

Closed for lunch from 2:00-2:30 M-F and 1:00-1:30 Saturday.

Storage Customer Reviews

Jodi B

2 years ago
This is one of the most cleanliest facilities I have seen after checking many. Kevin was extremely helpful, if you're moving or need storage this guy is the one to see!!

Elaine Simons

1 year ago
Great prices and super clean

Frank Pigeon

2 years ago
Great experience. Brittany helped us quickly and professionally, the price is the best in the area.

Mona Rosas

2 years ago
I really liked the treatment that Kevin gave me. Price was just right. Great customer service.

Amber Wagner

1 year ago
I was at Lockaway Encino recently and Kevin, the manager, was amazing. Friendly and professional. The facility was clean and well maintained. It is also in a convenient location and pretty easy to get to.

Theresa Wages

1 year ago
This is one of the cleanest , well kept facilities! Kevin was every helpful, I will recommend to all my friends!

L Dub

1 year ago
Just moved and the staff was always very helpful and responsive. Good rates, clean and safe. Would definitely recommend this location to anyone who needs a storage unit!!

will goff

2 years ago
Kevin and Brittany did a excellent job with getting me into a 10x10 unit. This facility is clean and neat , climate control was comforting on a warm afternoon. Check out lockaway if you need a storage solution . Best prices in town!

san fran

2 years ago
My experience with Lockaway - Encino has been lengthy and the the staff has always been very accommodating. I've been there through three managers now. The better part of my stay (nearly 10 years) I got to know Jerry and Debbie like friends. I miss them very much and hope that they are happy with the next part of their lives. Having said that, Encino's new manager Kevin has been equally cordial and helpful with all issues to date. My communication and service through him as been exclusively by phone, as opposed to the old days when I'd go by to make a payment and pay a visit the old-fashioned way (FYI...that's how I came to be acquainted with the previous and above mentioned folks). I hope to change that as soon as the dust settles. Kevin has been very patient/sweet and swift in helping me the last months of this year...through a personal family hardship. He has been kind and efficient in taking my payment by phone so that I could quickly move on to deal with the ongoing 24/7 stressful/painful family situation. It's people like Kevin that made this chapter of life SO much easier to deal with. I would like to commend the company & owners for choosing such fine people to serve as their managers; ultimately serving people as myself...when life (and our belongings) get put on hold for what (sometimes) turns out to be an 'undetermined amount of time'. I'm sure I'm not the only one in there with a similar story! All is safe and protected. Thank God! Happy New Year & Thank you Kevin! Celina H.

Diane Gates

1 year ago
I recently rented a storage unit from this location and found the facility clean, orderly and the staff very helpful. Kevin was very flexible in changing my unit from a 1010 to a 10x15 when I underestimated everything I needed to store. He went over the contract thoroughly and was very friendly.

Molly Sack

1 year ago
Super clean facility and Brittany was very polite and helpful when i stopped by!!

Leanne Wyatt

1 year ago
Well maintained, always clean, front office helpful and friendly. We've been with them for years and are happy with our service!

Alvin Curette

1 year ago
Brittany was extremely helpful. Place is clean and staff is available to assist.

AJ

11 months ago
clean site and the office manager is friendly, informative, and efficient. Excellent representative for the company

Andrew Campbell

11 months ago
Britney is super nice and my stored furniture for 3 years barely had any dust

Jenesis F

10 months ago
The manager Brittany is very nice, she was very patient even though I know I asked a million questions.

Robert 7/24

9 months ago
Amazing customer service. I'm very happy with this place.

Ron Knowlton

1 year ago
Very nice management and rates are competitive. Facility itself is climate controlled and clean. Carts are available for use on site. Note that you are required to carry insurance on your stored items. I would recommend them.
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PAIGE U.

7 years ago
I rented a small unit (10x5) from Lockaway back in June and just moved my things into my new place. When I first moved in, the owner gave me moving boxes...

Sid B.

3 years ago
This update is well deserved. Jerry was reluctant to talk to me about my experience, but he absolutely did and I greatly appreciate it. We discussed and...
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Storage Facility Amenities21 Amenities

  • 24 Hour Cameras
  • Boxes & Supplies
  • Carts & Dollies
  • Climate Control
  • Commercial Storage
  • Delivery Acceptance
  • Drive-up Access
  • EZ Access
  • EZ Drive In
  • EZ Drive Thru
  • Elevator
  • Extra Tall Ceilings
  • Free Move-In Truck
  • Gated Entry
  • Interior Hallway
  • On-site Management
  • Online Bill Pay
  • Online Rental
  • Rental by Phone
  • Roll Up Doors
  • Truck Rental