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Office Hours
MON - FRI9am - 6pm
SAT9am - 5pm
SUN1pm - 5pm
Gate Hours
Daily6am - 9pm
Storage Customer Reviews
Patricia Garcia
3 years ago
I selected this facility because it's super clean and very well maintained, and because a sudden death in my family required immediate storage.
Renee and Don were professional and helpful, no doubt, but they also were kind, considerate and accommodating given my situation.
Though our relationship was business, Renee and Don's empathy will have a lasting impact on me and my family.
Thanks! Y'all are really nice folks!
K. Patrick Lee
4 years ago
Needed a space but had no idea what, how big or what to ask. Felt right at home and every thing went so smooth. THANKS ADVANTAGE!!!.
Karen Leach
3 years ago
On my way to Houston to help out anyway I can and I'm stopping the everyplace I can ask for donations. Shout out to my first beautiful Heart, Renee at advantage and Storage and Plano donated moving wrap. Thank you so much for for not even thinking a second to give!!
Katie Gill
2 years ago
The customer service here is second to none , and the facility is extremely well maintained . Couldnt ask for a better place !
Mike Reap
2 years ago
I initially chose Advantage Storage for convenience since it is 5 minutes from our daughters apartment. But we were so blessed to see the many differences from our previous storage rental. Renee and Don were more personable. The facilities were much nicer including bathrooms which I never did see at our previous rental unit. We were even offered bottled water when we were moving in. And not only are we paying less, but our unit is a 10X5 instead of a 5X10 meaning it is ten feet wide and only 5 feet deep which makes it much easier to get to the things in the back. The facilities as well as the employees are first class.
Giancarlo Murillo Mossi
2 years ago
Wow! Amazing location for storage! I felt more welcomed than ever and I've lived in Texas almost 20 years!!!
David Felio
2 years ago
The Advantage Storage in Plano is clean, easy to access, and professionally run by super-friendly people. I would recommend this facility to anyone who has valuable assets they need to store.
Sarah O'Neall
2 years ago
I loved storing here when I lived in Plano! Rene and Don were AMAZING. I will never forget when I was going out of the country and the night before I realized my big suitcase was in my storage unit and it was after hours. I was SO GRATEFUL they were available to let me in to get my suitcase that night. The two of them always treated me like family and the same for anyone I ever brought with me. I miss our coffee and bagels we used to share when I stopped in to make a payment. You won't regret storing here I promise...I MISS IT!!!
L. H.
2 years ago
Moving is such an overwhelming experience, but Renee and Don made it much more pleasant. Clean facilities, easy way to pay online, and always a friendly face when you come in.
RA M
1 year ago
The place is well lit and secured. It's always clean, well managed and maintained. The staff are very professional. Renee, Don and Bill are great people to deal with.
Mary Hannah Zogzas
1 year ago
Our experience here was great from the beginning. We received awesome customer service each time we communicated with Don and Renee. Our unit was clean as well as the entire facility. I personally felt safe while in there with the lighting and security. They had ample push carts to tote stuff to and from the unit. If we ever need storage again we'll definitely come back!
RA M
1 year ago
The place is well lit and secured. It's always clean, well managed and maintained. The staff are very friendly and professional. Renee, Don and Bill are great people to deal with.
Raj K
1 year ago
Moving stuff was made very easy. The facility is very clean. Bill is awesome to work with, he was thoroughly professional through out the process.
Stormie Tuma
1 year ago
Great storage facility, and very clean. Also felt safe going in and out. The owners are very friendly and always willing to help. I love that they always have complimentary refreshments and candy :)
S
1 year ago
Renee and her husband were WONDERFUL! I came in shopping around and they ultimately helped me make up my mind. Great customer service I am super happy with my choice in my storage facility! That on top of the cleanliness and security, i recommend this place!!
Lois Johnson
1 year ago
This place is awesome! The facility itself is clean and all that it's said to be but the staff is amazing. I was new to Texas and they were helpful and answered questions while making sure that I got the best deal available! For the duration of my rental they continued to be friendly and supportive. Highly recommend this facility.
RICHARD YUTZY
1 year ago
Truly Excellent service and a well maintained property with easy access and safety features. Highly recommend.
Gil Lowe Jr
1 year ago
This facility is beautiful, clean and secure. More importantly, it is managed by amazing and kind people who are fantastic to work with. I had a unit for 6 years and I cant stress how awesome these folks were to work with! If you need storage in this area dont look at any other places - this is by far the best!!!
REDBEANS22 .
1 year ago
Renee and Don were very nice and accommidating. The storage bins and the buildings are clean and comfortable to walk in. I would definitely recommend this place to everyone, just as my friend Jessie recommended it to me.
Luis Urdaneta
10 months ago
Don and Renee are amazing, their customer service is extremely satisfying, the owner of this place is a very lucky one. I would recommend this place to anyone, you won't regret it. Besides all that, the price was better than the competition. I'm very impressed with their customer service. I wish all customer service were like the one this couple offers. God bless Don and Renee.
Katie G
7 months ago
I dont write reviews very often...especially about a storage facility! However, I had such a wonderful experience with Advantage Storage! The folks that work in the office are so knowledgeable, accommodating and kind. The facility is clean, the prices are reasonable and I feel safe while there. I previously rented a unit at Public Storage in Plano. What a mess! It was dirty, expensive and creepy. Renters were not allowed to use the dumpsters! A HUGE inconvenience. I am so impressed with the facility and staff at Advantage Storage. I wish I had known what I was missing! Keep up the great work!
Debbie J Murrell
7 months ago
Managers Don, Renee & Bill went above and beyond to help me. They were always friendly, helpful & very professional! My unit was perfect. Facilities were always very clean & well maintained. I always felt safe, comfortable & welcome every time I was there!
Blaine Dickens
7 months ago
Advantage Storage in Plano, TX is the first storage place where the management made me feel welcomed. Don and Renee actually care about the tenets. Good People and Good Service.
jarred ramos
7 months ago
Just called for pricing & deals going on, wonderful customer service. Willing to go the extra mile to help out where they can. Excited to trust them with my personal belongings!
K Noire
5 months ago
I was pleased with this storage location. The unit was easily accessible as well as easy payment online. This location also provides auto pay. The only issue I wasnt expecting was an increase on the rate two months in but that usually is standard. I would recommend this storage facility though if military Im not sure they offer a military discount.
Susan Langford
2 months ago
We rented two 10x10, climate controlled storage units almost 3 years ago when we were downsizing from our house to an apartment. The staff were extremely friendly, professional and easy to work with. We were also able to get amazing deals on the storage units. Not only is this place very convenient to where we live in Plano, but they have some really good prices, too. Now again, we're looking to store our household belongings as we travel and are planning to book a large unit at this modern and clean facility. Their prices are still hard to beat.
Sheresa Sloan
3 months ago
I have been with Advantage Storage for five years and four of those years, I lived out of state. Renee and Bill, the managers, have always provided the best customer service and served as trusted stewards of the contents of my storage, even when I lived out of state. This location takes its job seriously at providing the best quality care for your storage needs, and they have managers and employees who reflect this!
Brenda Wells
3 months ago
I have rented the storage longer than expected. Mostly good experiences. I was harassed by the property helper on a couple of occasions. The final straw that made me want to leave was I had to use the bathroom in emergency. Not totally nasty but wasn't clean. Tells me he could have been using his time cleaning rather than being suspicious of me, a black female.
Angelo Garruba
2 years ago
We are here now and both the elevators are not working! This is ridiculous! We are going to charge them for the overtime spent by our movers. Stay away from this storage!!! Far away!
Nicole W.
2 months ago
I recently rented a unit from this facility. The main reason I choose it over other storage companies was the management. Working with Renee and Don was...
Hannah F.
1 year ago
Our experience here was great from the beginning. We received awesome customer service each time we communicated with Don and Renee. Our unit was clean as...
Kayla L.
4 years ago
This place sets the bar for storage facilities. Seriously, it's probably the best storage facility I've ever found.
Where do I start? Beautiful, new,...
Storage Facility Amenities5 Amenities
- 24 Hour Cameras
- Boxes & Supplies
- Climate Control
- Drive-up Access
- Online Bill Pay
William Ball
4 years ago