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Advantage Storage - Craig Ranch

6577 Henneman Way, McKinney, TX 75070

Office Hours
MON - FRI9am - 6pm SAT9am - 5pm SUN1pm - 5pm
Gate Hours
Daily6am - 9pm
Google Reviews
rating 4.7
Write a Review

Virginia Hines

3 years ago
rating 5.0
The people that run this place are awesome! Best customer service ever! Storage is storage the difference here is the people actually care about your business and your needs. Highly recommend this place! Security system is a plus too. They even let me see how it worked to ease any concerns I might have.

Wes Burke

3 years ago
rating 5.0
Had to take over the storage unit from my father when they moved to a different state. Staff was very considerate and very helpful. Site is very secure. Manager runs a tight ship but I appreciate that and it shows by the facility looking as good as it does. Would highly recommend this place to anyone. Prices are competitive for the area as well.

Djuna Ward

3 years ago
rating 5.0
The staff is very helpful and friendly the building very is clean. They also offer a truck for your moving needs.

Jeromy Certain

4 years ago
rating 5.0
Great facility...nice and clean, and the manager is of great help. Very secure building and security systems in place which is a plus as my belongings in storage feel safe and secure.

Hyacinth stady

5 years ago
rating 5.0
Super nice staff. So clean and well maintained facility. Payday for us was off schedule for storage rent so we paid late some times but advantage storage was relaxed about it, we still had late fees(as expected) but no harassing phone calls. Over all we stored there for over 2 years. And NEVER had any issues with them. When it came to move out day, mother nature hit us with snow / ice and the staff was willing to work with us after we had given our notice and offered us more time if we needed it. I would recommend and reuse this company to anyone any time

Aaron Bessett

5 years ago
rating 5.0
I stored my things here for almost 3 years. They were always nice and helpful (even when I was late paying several times). The location is great (I stored at the Stacy and 121 location), and the building was always easy to get into, and it was always very clean. I used their truck to move my stuff in and out at a very reasonable rate compared to trying to get one from U-haul. If you live near this area and need access to your things regularly I highly recommend them.

ALEX VALENCIA

2 years ago
rating 5.0
Great place and cheaper then everyone in the area , friendly staff

Carol Atkins

2 years ago
rating 5.0
Super nice staff. Great prices. They will totally work with you to make your move in jyst the way you need.

Adam Jordan

2 years ago
rating 5.0
Absolutely stellar. Used two units while I was waiting for my home to be built. Facility was spotless, well-kept, and very secure. Affordable, willing to work with you on a case-by-case basis for financing if needed, and incredibly friendly!

Ernesto Zayas

2 years ago
rating 5.0
Rudy was amazing! The service is over the top. Im glad I picked this place.

June Gridley

1 year ago
rating 5.0
Rudy and Stephanie are awesome!!!!! I was a HIGH MAINTENANCE customer and they could not have been more accommodating throughout the past 6 months!!!!! IT IS A FABULOUS STORAGE FACILITY with the very BEST in PERSONNEL!!! I am one of the most picky of customers and it was an outstanding experience!

Kyle Gordon

1 year ago
rating 5.0
I actually rented a storage unit from the Allen location, but when doing so they informed me that this location had a truck that I could rent for much cheaper than any other companies that lend box trucks. Upon arrival I was greeted by a friendly, helpful manager named Rudy. The process of renting the truck was very quick and painless and I was on my way. Very affordable and helpful. Definitely recommend.

Crystal Bickham

1 year ago
rating 5.0
Very good customer service and good glean facility. This was my first time renting an storage unit the process was smooth and simple thank you for the awesome customer service.

Reuben MIller

1 year ago
rating 5.0
Fantastic! The staff here are very proactive and eager to help out. Ive been a member for a month now and have nothing but great things to say about this place. I love the fact that it is so close to my home and that surveillance is going 24-7. In fact just last week, I received a call notifying me that I hadnt properly locked my unit. I quickly returned and secured the door without any further incident. Every time Im on premises, I see the owners constantly checking the physical security of each unit. The WiFi is also a great bonus for tenants. Great job!

jon roberts

1 year ago
rating 5.0
Had three storage units at Advantage Storage Craigs Ranch this past fall. The staff were excellent (Rudy and Stephanie). We recommend highly.

Susan Schafer

1 year ago
rating 5.0
Great place and great people! Best part of our move!

Rick Fox

1 year ago
rating 5.0
Staff is very helpful. Price is great.

Kathy Van Every

1 year ago
rating 5.0
Ive rented units from this location several times over the years. The biggest plus for me is how considerate and accommodating the management is. Rudy is no exception. They really care about your last minute/unplanned needs and have always gone above and beyond. I really appreciate them!

Carryl Oei

11 months ago
rating 5.0
This location is great! Rudy and his staff has been very accommodating from the very beginning of the process and continues to ensure that our units are safe and secure. Always a friendly smile whenever I come in! Would highly recommend for any storage needs in the area! Prices are competitive and they always have deals! Customer service is top ranked!

JUSTIN GARDNER

11 months ago
rating 5.0
Very nice place. Clean and friendly. Take good care of there customers. Does whatever they can to help. Prices are very affordable. STRONGLY RECOMMENDED!!

Ron Sanders

11 months ago
rating 5.0
I have two units, this place Rocks. Nora helped me out and got us the best deal. I as well was helped by the manager. Nice guy. Great service, awesome prices

Daniel G

10 months ago
rating 5.0
Rudy and Nora's customer service is top notch. Great experience from the very beginning. I highly recommend this location for your storage needs.

Duane Hallof

11 months ago
rating 5.0
This is a safe, clean, facility and Rudy has been super helpful with any need. Its a pleasure to frequently go there and experience the care and attention. Very thankful for the services and facility.

April Quintana

10 months ago
rating 5.0
Very convenient and flexible. I was able to use their truck with good pricing. Management was very helpful. Will definitely come back for my storage needs.

JUSTIN GARDNER

11 months ago
rating 5.0
Very nice place. Clean and friendly. Take good care of there customers. Does whatever they can to help. Prices are very affordable. STRONGLY RECOMMENDED!!

Ken Furphy

1 month ago
rating 5.0
This place is clean and secure. The staff are friendly, helpful and very knowledgeable. All my questions were answered and made me feel comfortable about renting a unit. I highly recommend renting from this McKinney location. I had a great experience!

TotallyNotBlonde

1 month ago
rating 5.0
Great facility! The grounds are well kept and clean, along with the bathrooms that are available to tenants. Definitely recommend this location for all your storage needs! The property manager, Morgan was very helpful and informative. Great place to rent !

Maryann Upchurch

1 month ago
rating 5.0
Great facility! Nice and clean. I was impressed with the staffs friendliness and knowledge.

Bryan D

1 month ago
rating 5.0
Staff is super helpful and willing to go the extra mile. Facility is clean and run exceptionally well.

Shelby Jones

1 month ago
rating 5.0
Very clean facility and Morgan was a dream to work with!! She answered all of my questions and was very professional. Highly recommend!!

Kyle Guerry

3 years ago
rating 1.0
Constant rate hikes. Fined $50 for throwing away a handful of shoe boxes without breaking them down. Manager said there was a sign by the dumpster indicating that "all" boxes had to be broken down. Obviously ridiculous to have to break down a few shoe boxes, but to make it worse - it was night and the sign was unlit and not visible in the dark. Manager would not budge on the fine. Lost me as a customer forever over $50. I'd give this place 0 stars if it would let me.

J.D. WEST

2 years ago
rating 1.0
ELEVATORS ARE NOT WORKING MOST OF THE TIME - NO ONE WILL ANSWER THE PHONE - WILL NOT RETURN EMAILS OR PHONE MESSAGES..

marylee freeman

1 year ago
rating 1.0
Our oriental rug was eaten by rats in the 2nd floor unit. The insurance policy they sold us does not cover rodent damage.
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rating 3.5
3 Reviews
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Jevan G.

1 year ago
rating 5.0
Rudy was very helpful and efficient I was in and out with a new storage facility in 5 minutes

Stacy H.

3 years ago
rating 5.0
I've been a customer for almost a year and have to give this Advantage Team and particularly John C a big shout out. Facility is always clean, staff always...

Bob B.

1 year ago
rating 1.0
this storage location is a total mess! for the following reasons: "complex is very dirty over all" "trash litters the complex" "dumpster is usually full to...
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  • 24 Hour Cameras
  • Boxes & Supplies
  • Climate Control
  • Drive-up Access
  • Online Bill Pay
  • Truck Rental