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Advantage Storage - Craig Ranch

6577 Henneman Way, McKinney, TX, 75070

Office Hours Now Open
  • MON - FRI9am - 6pm
  • SAT9am - 5pm
  • SUN1pm - 5pm
Gate Hours Now Open
  • Daily6am - 9pm

Storage Customer Reviews

Virginia Hines

1 year ago
The people that run this place are awesome! Best customer service ever! Storage is storage the difference here is the people actually care about your business and your needs. Highly recommend this place! Security system is a plus too. They even let me see how it worked to ease any concerns I might have.

Wes Burke

2 years ago
Had to take over the storage unit from my father when they moved to a different state. Staff was very considerate and very helpful. Site is very secure. Manager runs a tight ship but I appreciate that and it shows by the facility looking as good as it does. Would highly recommend this place to anyone. Prices are competitive for the area as well.

Djuna Ward

1 year ago
The staff is very helpful and friendly the building very is clean. They also offer a truck for your moving needs.

Jeromy Certain

2 years ago
Great facility...nice and clean, and the manager is of great help. Very secure building and security systems in place which is a plus as my belongings in storage feel safe and secure.

Hyacinth stady

3 years ago
Super nice staff. So clean and well maintained facility. Payday for us was off schedule for storage rent so we paid late some times but advantage storage was relaxed about it, we still had late fees(as expected) but no harassing phone calls. Over all we stored there for over 2 years. And NEVER had any issues with them. When it came to move out day, mother nature hit us with snow / ice and the staff was willing to work with us after we had given our notice and offered us more time if we needed it. I would recommend and reuse this company to anyone any time

Aaron Bessett

3 years ago
I stored my things here for almost 3 years. They were always nice and helpful (even when I was late paying several times). The location is great (I stored at the Stacy and 121 location), and the building was always easy to get into, and it was always very clean. I used their truck to move my stuff in and out at a very reasonable rate compared to trying to get one from U-haul. If you live near this area and need access to your things regularly I highly recommend them.

ALEX VALENCIA

1 year ago
Great place and cheaper then everyone in the area , friendly staff

Carol Atkins

1 year ago
Super nice staff. Great prices. They will totally work with you to make your move in jyst the way you need.

Adam Jordan

11 months ago
Absolutely stellar. Used two units while I was waiting for my home to be built. Facility was spotless, well-kept, and very secure. Affordable, willing to work with you on a case-by-case basis for financing if needed, and incredibly friendly!

Ernesto Zayas

5 months ago
Rudy was amazing! The service is over the top. Im glad I picked this place.

June Gridley

1 month ago
Rudy and Stephanie are awesome!!!!! I was a HIGH MAINTENANCE customer and they could not have been more accommodating throughout the past 6 months!!!!! IT IS A FABULOUS STORAGE FACILITY with the very BEST in PERSONNEL!!! I am one of the most picky of customers and it was an outstanding experience!

Kyle Guerry

2 years ago
Constant rate hikes. Fined $50 for throwing away a handful of shoe boxes without breaking them down. Manager said there was a sign by the dumpster indicating that "all" boxes had to be broken down. Obviously ridiculous to have to break down a few shoe boxes, but to make it worse - it was night and the sign was unlit and not visible in the dark. Manager would not budge on the fine. Lost me as a customer forever over $50. I'd give this place 0 stars if it would let me.

J.D. WEST

11 months ago
ELEVATORS ARE NOT WORKING MOST OF THE TIME - NO ONE WILL ANSWER THE PHONE - WILL NOT RETURN EMAILS OR PHONE MESSAGES..
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Stacy H.

1 year ago
I've been a customer for almost a year and have to give this Advantage Team and particularly John C a big shout out. Facility is always clean, staff always...

Sanju P.

1 year ago
Customer service is wonderful and personable. They help with specifics and answer questions in a timely manner.

Victoria C.

5 months ago
I really enjoyed the experience I had at Advantage. Rudy was very professional and gave excellent service all the way! I like how clean the office is and...

Austin P.

2 years ago
We have had a very good experience with this Advantage Storage location. From the rental process to the checkout process the staff were friendly and...

Jennifer S.

2 years ago
Can't say enough wonderful things about Stephanie. She went above and beyond to help us out, called back when she said she would and made renting easy and...

Jevan G.

4 months ago
Rudy was very helpful and efficient I was in and out with a new storage facility in 5 minutes

Cherish R.

3 months ago
Rudy was awesome. He went above and beyond to help our family. Incredibly helpful. Anyone looking for storage should definitely stop here. This was the best...
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Storage Facility Amenities6 Amenities

  • 24 Hour Cameras
  • Boxes & Supplies
  • Climate Control
  • Drive-up Access
  • Online Bill Pay
  • Truck Rental