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Great Value Storage

15300 Kuykendahl Road, Houston, TX, 77090

Office Hours Now Closed
  • MON - FRI9am - 5:30pm
  • SAT9am - 4pm
  • SUNClosed
Gate Hours Now Closed
  • Daily6am - 9pm

Storage Customer Reviews

Tara Hunter

3 years ago
It was fast and easy! I was truly shocked to see that were no hidden fees or surprises at checkout. The truck was really helpful in the transition to the storage. Thanks for the great experience....

Chris Scroggs

1 year ago
So good so far! 1/2 off my first 3 months

michelle Armealine

10 months ago

Renea Lewis

2 years ago
Up until i moved out of this storage i loved the customer service. I had a unit here for almost 3 years in the climate controlled building which i paid extra for even after a price increase. However, now that my items have been moved out i hate this place! I discovered that i had RAT droppings and other stuff to build a nest in my storage unit and the same nasty droppings in my furniture!!! I was told that since the manager did not see the droppings and my furniture in the storage space i would not be compensated for the damage to my furniture!! This was brand new furniture before i moved in this place!! DO NOT RENT HERE. They like to take your money but that's about it!! The regional manager is rude!

Tangela Baker

4 months ago
This place is horrible DO NOT store your things here.. RATS, WATER BUG, SPIDERS. . The management is very difficult to contact. The younger girl worked front office Never Moved From Her Chair.... Now the new girl doesn't know where anything is... I have had do many problems that I just had to remove my things.. And the previous review lied about hidden fees.. they add a $10 insurance and increase price after do long for what?? no one calls you back or help when mold is everywhere and the rats have eaten through your furniture. This place is ridiculous. I have plenty of documentation and pictures to prove that this place will ruin you.. DO NOT PUT ANYTHING ANTIQUE OR THINGS OF VALUE.. Not even a car rats will make a home in your upholstery.. mildew, mold, spiders, flying cock roaches, RATS.. I set multiple rat traps(picture) they used the stuffing in my couch for nesting or bedding... NASTY AND HORRIBLE and asked management to call me NEVER CALLED... as of today my things or Removed.. I Gave 1 star because I had to.

Nene Dior

1 year ago
Horrible everything & denied to pay us on the insurance that was their fault Bc of water damage and rats

joyce yray

2 years ago
No stars are deserved whatsoever. Our unit got broken into twice!!! Terrible service and no resolution. They also declined to pay us on the insurance claim.

Carrie Pugh

5 months ago
Poor, poor facility. Horrible experience with communication. Apparently many of the units flooded in April 2016. Supposedly, customers who they "thought" were affected were notified by phone call. Not this customer--who has only been contacted since the facility changed ownership from Uncle Bobs twice, for notification of increase in fees. No phone call for the possibility of my unit being flooded. Very poor communication. I didn't know I flooded unit until nearly a YEAR later! I tried calling corporate with 2 messages left, but no return call. DO NOT STORE YOUR BELONGINGS HERE.
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Storage Facility Amenities6 Amenities

  • Boxes & Supplies
  • Climate Control
  • Drive-up Access
  • Online Bill Pay
  • 24 Hour Cameras
  • RV, Car, Boat