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Great Value Storage

7116 S I H 35, Austin, TX 78745

Office Hours Now Closed
MON9am - 2pm TUEClosed WED - SAT9am - 2pm SUNClosed
Gate Hours Now Closed
Daily6am - 10pm
Google Reviews
rating 3.8
Write a Review

Matthew Bridges

1 year ago
rating 5.0
I rented one of the largest units at this facility for 22 months and the manager, Roger, has always been respectful, timely and organized. In the middle of all of the changes on the frontage road as well as changes inside the storage facility, I have not had a negative experience whatsoever. For the price, what I got was reasonable. I chose this facility for its price as well as its proximity to my job. If I ever move back to Austin, I know which storage unit facility I'd use again. I wish storage facility managers were more like Roger.

Rick Perry

1 year ago
rating 5.0
Great facility

chris price

6 years ago
rating 5.0
I am very please at how helpful and accommidating the sevrice was at this place. I need a place to storge my car that had broken down. Every place I called was way over priced and gave me the run around. This place was so helpful! He made the whole process so easy! Thank you so much!

Victor Garza

1 year ago
rating 5.0
Personnel always nice and friendly A good experience

Kimberly Y

7 months ago
rating 5.0
Grate size for a grate price very friendly worker

Joseph Schwartz

5 months ago
rating 5.0
Easy to find, great access from IH-35. Pricing is very favorable and property has great lighting.

A Google User

6 years ago
rating 1.0
Poor customer service 0.5 out of 5 stars Ken B. May. 5, 2012 Declining Service I wrote a review about this place in Feb. 2011. Mr. Randall was the on site manager and he was excellent. Always concerned with customers. That's not the case anymore. My vechicle was damaged by the automatic gate on the frontage road. It closed on my truck while I was waiting for traffic on the I-35 So. frontage road. The gate has no safety features to prevent it from closing if it's blocked and there's no bumper on the leading edge of the gate. The steel gate plowed into my truck and damaged it but the AllSafe management refuses to talk to me about it or improve the safety/security issue at its main gate.

Chantal Rodriguez

3 years ago
rating 1.0

John McElhenney

4 years ago
rating 1.0
After hitting a few months of financial difficulty I was behind on my storage unit rent. I did get one phone call from them telling me I was late. I went on Saturday 8/30 to get something from my unit. They had auctioned off all of my things. I lost everything for $320 in back rent. I was coming with a check. I wonder if companies like this make more money from the auctions than the rentals. I guess it's big business. Somebody made out with all of my life. I am going to small claims court to sue them. DO NOT TRUST THEM.

A Google User

1 year ago
rating 1.0
Poor customer service 0.5 out of 5 stars Ken B. May. 5, 2012 Declining Service I wrote a review about this place in Feb. 2011. Mr. Randall was the on site manager and he was excellent. Always concerned with customers. That's not the case anymore. My vechicle was damaged by the automatic gate on the frontage road. It closed on my truck while I was waiting for traffic on the I-35 So. frontage road. The gate has no safety features to prevent it from closing if it's blocked and there's no bumper on the leading edge of the gate. The steel gate plowed into my truck and damaged it but the AllSafe management refuses to talk to me about it or improve the safety/security issue at its main gate.

John McElhenney

5 months ago
rating 1.0
After hitting a few months of financial difficulty I was behind on my storage unit rent. I did get one phone call from them telling me I was late. I went on Saturday 8/30 to get something from my unit. They had auctioned off all of my things. I lost everything for $320 in back rent. I was coming with a check. I wonder if companies like this make more money from the auctions than the rentals. I guess it's big business. Somebody made out with all of my life. I am going to small claims court to sue them. DO NOT TRUST THEM. Updated regarding response from owner: Um, yeah, except you did not follow any of the outlined procedures. Your manager, Damien, traded my entire unit for a car on craigslist. I was 31-days behind in the rent. He didn't want to reach me, he wanted a new car. Sure, you fired him, but you failed to settle any of the issues with me. Like why was my Asteroids machine still in your storage facility AFTER the "auction?" And setting up shell corporations to protect bogus property management is not a very good example of your company procedure. Their lawyer said this to my lawyer after not shaking his hand in the courtroom, "We will never settle. We do this all the time." That's the mentality of storage unit slum lords. Go with the lowest cost get lowest service. Below is a photo of my Asteroids unit for sale on Craigslist a week after my auction. OOPS. Check out Rick Perry's other reviews. Hmm... He only reviews Great Value Storage facilities and always gives them 5-stars. Again, more FAKE information about a bad company.
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Yelp Reviews
rating 3.0
Write a Review

Matthew B.

1 year ago
rating 5.0
I rented one of the largest units at this facility for 22 months and the manager, Roger, has always been respectful, timely and organized. In the middle of...

John M.

3 years ago
rating 1.0
DO NOT TRUST LOW-RENT STORAGE UNITS. They prey on the folks with the least amount of money and then dare you to sue them, knowing they have the cash to run...

John M.

5 months ago
rating 1.0
The Great Value Storage attorney in the case would not shake my attorney's hand in court. He said, "We're going to bury you. We're never going to settle....
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