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Just Store It! - Johnson City

904 N State of Franklin Rd., Johnson City, TN 37604

Office Hours
MON - SAT9am - 6pm SUNBy Appointment Only
Gate Hours
Daily5am - 11pm
Google Reviews
rating 4.7
Write a Review

Steve Duff

4 years ago
rating 5.0
I have both returned Penske Truck and car two trailer AND rented same set up from Just Store it on State of Franklin and have had a stellar experience both times! Everything was perfect except for a small mistake made by the national Penske salesperson which was probably a simple misunderstanding. Terri Campbell helped me both times with returning equipment and renting equipment and I was very pleased with her professionalism on both occasions. I highly recommend this company for your rental needs!

Polly Ledwell

4 years ago
rating 5.0
I have been with the Milligan Hwy. Location for about 16 years. This is the best storage facility in the area. When any issues arise(seldom to never) or I need to pay my bill the folks there(State of Franklin location) esp. Miss Terri goes out of her way to assist me. She is truly an asset to your organization.

Jackie Edmondson

4 years ago
rating 5.0
Terri Campbell is the rare employee that goes above and beyond her job description. There were problems with the fence code and size of the unit doors assigned. Terri took it upon herself to drive out to the rental-unit site on Milligan Highway, Johnson City, TN, to see what exactly was going wrong. Apparently the office maps are not accurate/updated. We had plans to get our money reimbursed and go with another rental company, but because of Terri's dedication and professionalism, we decided to stay with Just Store It. It's very rare to meet an employee who cares about the actual problem and the customer. Terri is an amazing professional that the Just Store It corporation should value. thank you terri;; Sincerely, Jackie Edmondson and Neil Lloyd

Austin Roberts

4 years ago
rating 5.0
My experience with the Just Store It located on N. State of Franklin road was excellent. My Penske experience was also excellent. Any time I need a truck and amazing service, this is the place for me to go.

Julie Russell

3 years ago
rating 5.0
Monica went out of her way to make our transition easier! Both Monica and Bill worked with us through all our many difficulties and changing plans. I highly recommend Just For It of Johnson City! They clearly made a big difference for us.

Barbara Huffaker

3 years ago
rating 5.0
I recently rented a unit in your Johnson City facility (#55). Due to your personnel, I had a very pleasant experience, they were kind, informative, and extremely helpful. I would recommend this storage facility to anyone.

Maria Gonzales

3 years ago
rating 5.0
The staff are very friendly, professional, and helpful. They do a great job keeping things running well. Monica is so great to work with. She is so friendly, helpful and handles things so well at the facility. I definitely recommend this storage facility. Thank you!

Robert Carver

2 years ago
rating 5.0
Very friendly and helpful people at this business, price is competitive, but facility is best i have experienced.

Richard Chatfield

2 years ago
rating 5.0
Just Store It came through when we needed extra storage quickly. Monica and Bill were very helpful and very friendly.

Robyn- Hodges Horton

2 years ago
rating 5.0
Just Store It! Johnson City Tn. Staff is outstanding. Monica and Bill are awesome! Bill pointed out the best way to get to my unit and showed me which equipment that would help me transport items, Theyre the best!

Michael Emmerson

2 years ago
rating 5.0
Unbelievable!!! We were supposed to arrive on Friday, but due to weather and equipment delays it was Sunday. Monica Kocina, the Office Manager, had phoned while we were enroute (from Utah) to confirm our arrival and when I told her we wouldn't be able to make it until Sunday, she immediately responded that she would meet us then. Not only, was she willing to meet us on Sunday, she also informed us that the Penske truck could be returned on Monday. You see we had to do a double drop; an initial drop for storage and the balance to be delivered to the house. BTW, she also gave me several referrals for doing the unload. The climate controlled facilities at Just Store It! are superb. I highly recommend Just Store It! on State of Franklin, Johnson City, TN.

Brently Pace

1 year ago
rating 5.0
It was so easy to do the paper work plus to get moved in with the limit time that I had. The staff was so friendly and wonderful to work with.

Scott Geltemeyer

1 year ago
rating 5.0
We had a very good experience with Just Store it (location on North State of Franklin) in Johnson City. Sign up was quick and easy, as was the move out process. I highly recommend this company/location. I had researched other facilities prior to move in, and none of them seemed anywhere close to this company in terms of professionalism and cleanliness.

Alan Burns

1 year ago
rating 5.0
Wow, very clean and bright. The staff on hand was very helpful and polite. It seems very secure and easy to access at any time. I would recommend Just Store It to anyone that doesn't want any hassles. Alan Johnson City, TN

Rebecca Showman

1 year ago
rating 5.0
I rented two 20' storage units. The units were clean when i moved in. Office staff were friendly and very helpful each time I had a question. When I was ready to move out the staff immediately checked my accounts and sent me an email that confirmed I was "out". I would use "Just Store It" again.

Jackie Baldwin

1 year ago
rating 5.0
Awesome company easy to work with great facility!

Travis

1 year ago
rating 5.0
After speaking to the company they have taken care of our problem. I am very appreciative of that and would recommend them.

Josh D

1 year ago
rating 5.0
Great experience! Staff was super nice, and accessibility was fantastic. I'm very pleased with this storage unit.

Sylvain Bruni

1 year ago
rating 5.0
Just Store It on North State of Franklin is a clean, accessible, and affordable storage facility. The staff is very courteous and professional. Highly recommended!!

Cynthia B.

1 year ago
rating 5.0
Clean facility. Convenient. Excellent staff! We have always had a good experience. Recently we had an unusual request and Billie went above and beyond to help us. Thank you!! We have been with just store it for over a year...pleasant experience. Highly recommend!

Keith Fox

11 months ago
rating 5.0
Need space to store my daughter's furniture for summer. Call Just Store It in Johnson City. Got with manager of the State of Franklin RD and she was so polite and professional and the most unexpected, was so very friendly. Answered my questions and help me with what I was looking at accomplishing in a very few minutes. I love when I am treated like my time also is important.

Ginger Gobble

11 months ago
rating 5.0
We live in Cleveland, TN, and while our daughter was attending ETSU, we used Just Store It! to store her stuff so we didn't have to drag her belongings back and forth between school breaks. The storage units were clean and easily accessible.

James Howard

1 year ago
rating 5.0
All reps are extremely friendly and helpful in sorting thru the requirements for scheduling and storing our household good. Very impressed with each team member we have dealt with concerning our relocation efforts.

Genie Herrin

11 months ago
rating 5.0
Everything was just fine over my 5 year stay.

Sean Paul

10 months ago
rating 5.0
I store my belongings there. Great security, it's nice and cool in there and it's quiet.

Mark Tester

8 months ago
rating 5.0
I have a small moving company in Johnson City TN . We rent serval trucks a month from this place. The only complaint I have is answering the phone. I only want to deal with the people at the just store it on state of Franklin Rd in JC TN . Every time I call I get the answering service that can never connect me to the people. Other than that all is good....

Karen Trivett

2 months ago
rating 4.0
These is third time I have been here. ALWAYS FRIENDLY AND HELPFUL

Billy Junior

4 years ago
rating 1.0
Piss poor service this is the 2nd time ive rented with them and i see why they always have open units they can not keep track of ur dates try to charge extra money after your moved in if you can rent somewhere else please do so save yourself the head ache

Landrie Fleming

9 months ago
rating 1.0
I would give this place 0 stars if possible. You can never contact the actual office at this place. You get put on hold with people from around the globe who do not know the answers to your questions. I scheduled a reservation a month in advance and now that it was time to move in, the office is closed. So i am not able to move anything in or even talk to a staff member. Poor service & lost customer
See all Reviews
  • 24 Hour Cameras
  • ADA Units
  • Boxes & Supplies
  • Bright LED Lights
  • Business Center
  • Carts & Dollies
  • Climate Control
  • Commercial Storage
  • Delivery Acceptance
  • Drive-up Access
  • Elevator
  • Exterior LED Lighting
  • Fire Detectors
  • Fire Sprinklers
  • Gated Entry
  • Interior Hallway
  • On-site Management
  • Online Bill Pay
  • Online Rental
  • RV, Car, Boat
  • Rental by Phone
  • Roll Up Doors
  • Solar Panels
  • Truck Rental