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Global Self Storage

1713 Old Trolley Rd, Summerville, SC 29485

Office Hours
MON - SAT9am - 6pm SUNClosed
Gate Hours
Daily6am - 10pm
Google Reviews
rating 4.5
Write a Review

Trip L.

3 years ago
rating 5.0
Friendly, better than average price and convenient location. I would highly recommend Global Self Storage.

felisa sanders

3 years ago
rating 5.0
This is a wonderful storage facility. The staff is amazing and the atmosphere is sweet and calming.

Jeff Trimble

3 years ago
rating 5.0
Great facility. I felt very safe and the facility is very clean. Best prices in the area and the staff is very helpful and friendly. Highly recommended!

Christopher McDowell

4 years ago
rating 5.0
Amazing service, Clean property, and Affordable BUDGET for the size you need. Willing to help out with any situation or changes with units that will accommodate your needs. AWESOME HOURS and VERY SECURE. Hard to beat prices, I didn't find any cheaper units that were willing to work with my situation of needing to have my belongings held for a couple of weeks before I get moved back to Ohio from the military. Amazing discounts and constant deals. The BEST storage by far in the area.

Melissa Schrepfer-Nelson

2 years ago
rating 5.0
The process to rent a space was VERY painless.

Melissa Mount-Adams

5 years ago
rating 5.0
I've been a tenant for 10 years for the pure simple fact that the customer service is excellent. Sandra Craven is a wonderful person to work with she always puts the customer first. The grounds are always well kept. I have never had any problems. I highly recommend this facility.

Lynda Bunting

2 years ago
rating 5.0
They always help you with any issue and treat you like family. Chrissy is amazing!! She is always there making sure that there are no issues with my units. I love this woman!! She will help you in anyway she can!!

Katie Stone

2 years ago
rating 5.0
I didnt rent from here only because of the fact that my job fell through out of state but the service i recieved was outstanding she showed me couple diffrent sizes a week ago let me take my time to decide even would have held one, was lots of fun and personable to deal with like she really enjoyed her job

Joseph Hartman

2 years ago
rating 5.0
SAFE, HELPFUL STAFF, AND GREAT RATES. I RECOMMEND THEM HIGHLY...

Charlie Bradford

2 years ago
rating 5.0
The manager Chrissy is amazing. She goes out of her way to make us feel welcome. She makes sure that if i have any issues that they are handled in a quick and timely manner. She's great!!!

Diana Gill

2 years ago
rating 5.0
Amazing staff. Krissy was so helpful in explaining differences in sizes and prices and helping me to decide what would fit my needs the best.

Diane Fordree

2 years ago
rating 5.0
What a great place and such great customer service. Krissy is a real keeper. She is what sold me and has a great work ethic

Jeanne Tiemann

2 years ago
rating 5.0
Great communications. Feel safe there even at night. Any issues r taken care off ASAP... Would love to work for a great company like this

uturn190

1 year ago
rating 5.0
It's a well kept storage place and it suited my needs. But what sets it apart from others is the property manager (Krissy Stern) that runs it. She's extremely helpful and as nice as can be! She would come around and check on us in the extreme heat while we were loading and unloading. And would hand out bottles of cold water. It's nice to know someone is watching out for you and I would definitely use this property again.

Amanda Jordan

1 year ago
rating 5.0
Clean and easy access. One of the BEST places I ever used! Customer service is 110%

CRYSTAL SLAIN

1 year ago
rating 5.0
GREAT EXPERIENCE KRISSY WAS SO NICE AND SHOWED ME 3 SIZES TO HELP ME DECIDE SHE IS SO FRIENDLY WAS ALOT OF FUN COMING AND LEARNING MY SIZE, I WILL RENT FROM HERE WHEN IM PACKED

Samantha Stout

1 year ago
rating 5.0
Amazing customer service and very friendly owner. The facility is clean and easy to get into. The prices are low for your convenience. I would recommend this storage to everyone I know.

Sarah Anderson

1 year ago
rating 5.0
Thanks Global storage!!! I appreciate your assistance with my storage Brian your service was premier !!

Chris Patee

1 year ago
rating 5.0
Krissy was super helpful.. Clean facility.

Robin Stern

1 year ago
rating 5.0
This is my favorite storage place, Kristen is very professional and friendly and helped me.

Jamie Robinson

1 year ago
rating 5.0
I have to say I have used two different storage unit since early 2015, mainly out of convenience being they were both right outside my neighborhood. One day I received a call from a friend telling me about Global Storage on Old Trolley Rd - this was only a few more miles down the road so I thought what the heck I'll check it out. I met with Kristy and ended up signing up immediately. She was so kind and so informative. Kristy and Brian have been nothing but helpful at any time I have needed them. I even accidentally called Kristy on her vacation and didn't even know it until my issue was resolved. She was just as nice and helpful as if she was working in the office. Kristy and Brian both have gone above and beyond the call of duty! I am now paying 100.00 less and I have electricity. It is so nice to deal with a company that has employees who provide superior customer service!! You can tell they love their job and they love working with the public. I plan on being a long standing customer of Global Storage. Thank you to you both, you are very much appreciated.

Carla Franklin

1 year ago
rating 5.0
Signed up for unit today! Thank -you to Tina for your warm and courteous customer service! It was a pleasure doing business and chatting with you today!

LPS Cutest heart

1 year ago
rating 5.0
Tina was THEE best!!! She took her time to make sure we got the best price for the time frame that we needed a storage unit for! Ive never had to rent a storage unit before and she made it a very simple and fast process! Thanks Cindy & Kelly!

Saint Mykals

1 year ago
rating 5.0
Honest staff. Straight forward dealings

Linda Teachey

1 year ago
rating 5.0
Great price, clean unit and very friendly customer service. Needed the unit at last minute called and spoke with Tina the manager of the property she made renting so easy. She took the time to do all the paperwork prior to me arriving and set up was a breeze. When we arrived the storage unit was ready, clean and Everything we expected. I would happily recommend Global Storage to my closest family and friends.

Blueclaw Lionpaw

10 months ago
rating 5.0
Bailey was one of the best customer service I have ever had in a long time,he is the best we need more people like him working in customer service.

Fringe Philosophies

1 year ago
rating 5.0
Tina from Global Self Storage helped us for literally months ahead of time during our move from Canada. She was not only a complete sweetheart but gave us every bit of step-by-step advice on how to go about our storage needs. Despite having a personal injury herself, she took the time and patiently helped us on her own personal time off the job. Even though we were not able to be present ourselves during the process, she was able to help us out with several of our own unforeseen complications along the way. She went above and beyond our expectations for a storage service. The prices were also very reasonable and we will most certainly be using this storage company again in the future and we highly recommend them to anybody needing quality, affordable storage company in the area. A++ Service. Thank you Tina!

Rhynian Zhahandi

10 months ago
rating 5.0
Price is great. Personal were amazingly friendly and helpful.

Russell Martinez

9 months ago
rating 5.0
Smooth quick process. Was able to move in immediately after the paperwork was done. Proprietors were very helpful and professional.

Kara Caparaso

6 months ago
rating 5.0
Love Robin! She is so nice and helpful!

Miranda McAlister

4 months ago
rating 5.0
Staff is very friendly and helpful! They helped for a smooth move in and out. Clean and well-managed facility.

marly arturo

4 months ago
rating 5.0
So far, so good. Easy, clean, and great prices compared to the 3 other places I called. So glad I found them.

Robert Young

3 months ago
rating 5.0
Made it easy to do the rental and a great deal! Robin was extremely helpful

Alex Zafoot

3 months ago
rating 5.0
Nice facility. Very friendly and attentive staff.

Chris Carter

3 months ago
rating 5.0
Excellent customer service very friendly staff. Helped find what I needed within minutes.

Haley Paclibar

2 months ago
rating 5.0
Staff was very helpful, easy move in and great prices! Definitely recommend

Diane Hager

1 month ago
rating 5.0
Kevin was found to be business like and thorough. The price was fair, the unit was clean. The business appears to be well managed.

Stephanie Burton

1 month ago
rating 5.0
Great ppl awesome place always willing to work with ya specially when its last min.

David Kuhn

1 month ago
rating 5.0
Great experience Robin was very helpful and made me feel very comfortable

Nicole Storozuk

2 weeks ago
rating 5.0
Great customer service. Robin was helpful and friendly. Unit is clean, good price, great location.

Danny Cook

2 years ago
rating 3.0
Nice clean storage with good rates. Only concern is the open gate for over 2 weeks.

Paul Robling

2 years ago
rating 2.0
It started out nice and convenient. Then i got a letter in the mail stating that they are raising our rates after 6 months of being there. Their excuse was "well every one does it we just do it slower then they do". In the 6 months we've rented a unit there they have had 3 different property managers. Ive had few storage units in the past and my rates never changed. I'll be looking for another unit immediately.

brittany mizner

3 years ago
rating 1.0
Yes it is a cheaper storage unit but has holes in the ceiling where rain got in and ruin half of my stuff. The owners didn't care or help in any way. Would not go there ever again.

Aaron Franklin

2 years ago
rating 1.0
Tired of all the emails asking how your doing. Either you are doing good or your not. I just store my stuff there. If i get another email asking how your doing im going to pull my stuff and go somewhere else.

Jane Bucholtz

2 years ago
rating 1.0
Be cautious about renting "climate-controlled" units. The website claims that the temperature is maintained between 50 and 80 degrees. That was not my experience. A thermometer that I placed in my unit regularly registered temperatures in the upper 80's and low 90's during the summer months. I would advise visiting the unit you intend to rent to verify its climate-controlled conditions.

Joey Urban

1 year ago
rating 1.0
I was here on Saturday and the service was terrible. The guy was rude and short with me. He looked at my friend like she was a piece of meat. Then i find out he's not even the manager there. He was just filling in there. I have a friend who stores her stuff there and she said he is creepy also. I don't know what kind of people they hire but it shouldn't be him.

Christopher Dipietro

6 months ago
rating 1.0
Upon contacting Global customer service to find a close facility because of traveling all day and a full truck to unload and return. I was directed to the old trolley road facility in Summerville,SC. That was excellent only 10mins away thanked customer service and did my paperwork over the phone to secure a unit. When I arrived used and paid thru the Kiosk on site. Tried for 25 minutes in the rain to open access gate with the code given with no luck. Finally after another 40 minutes on the phone with customer service and a few codes later the gate still wouldn't open. Called back again and someone actually took the extra step and called the local manager which called me with a temporary code and hot in. They also did not honor the speacial I was offered on the phone. They said had to do in person, but was explained to customer service that I couldn't arrive before the office closed and they said that was fine and to come in the following business day. They still made me pay full price for unit and told me I would be refunded the difference. When I went to the office upon ending my contract they refused to give me any money back and still won't even after offering the special. Would not recommend this facility unless you have money to waste and total lack of help from the office personal.

Andrew Daney

2 months ago
rating 1.0
Worst storage community! Didnt alert users of broken gate which they tied open permanently allowing access to all the storage units! Two of their clients live in the storage facility. Have seen a truck and car parked there every time I visit my unit. Clothes hung up during the day with the door open man sitting on a couch drinking a cold one just hanging out. This is the most unsecured storage location. And the cameras dont work.
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rating 4.0
2 Reviews
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Robin T.

4 years ago
rating 5.0
Great location and service. Manager stayed late to meet us since we were coming from NC. Nice wide aisles and a light inside each unit. The extended gate...

Linda C.

7 years ago
rating 3.0
It's not much to look at from the front, but this storage facility is VERY competitively priced. Before you sign up at any of the "free month" places, check...
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  • 24 Hour Cameras
  • 24-hour On-site Payment Kiosk
  • ADA Units
  • Boxes & Supplies
  • Climate Control
  • Delivery Acceptance
  • Drive-up Access
  • Gated Entry
  • Interior Hallway
  • On-site Management
  • Online Bill Pay
  • Online Rental
  • Pull Thru Units
  • RV, Car, Boat
  • Rental by Phone
  • Roll Up Doors
  • Tenant Insurance Available