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StorageMart

495 Maxwell Crescent, Regina, SK S4N5X9

Office Hours
MON - FRI9:30am - 4:30pm SAT, SUNClosed
Gate Hours
Daily6am - 10pm
Google Reviews
rating 4.3
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barrettsr

5 years ago
rating 5.0
Fenced, clean, and in good repair. Competitive prices for what they offer.

Jazmin Amyotte

4 years ago
rating 5.0
great employees and customer service. very understanding

Ms. Daphne Vindevoghel

3 years ago
rating 5.0
We rented a storage unit for about 5 months and its a great location, and clean. It seems expensive but when you price check around you will find it comparable. Staff is great to work with.

Autumn Faith

3 years ago
rating 5.0
Very polite. Rates were below normal for local prices. He was also very patient with us as we were not sure what we wanted. Simple clear contract explanation as well.

sagar thakkar

2 years ago
rating 5.0
I was going away for two months and it was my first time renting a storage. Hardeep explained everything really nicely. Everything went smooth for me. I Highly recommend this place.

Valdig Macdonald

2 years ago
rating 5.0
This North Location provides excellent customer service. Hardeep was very helpful and respectful even though I just rented for a single month. Nice clean units.

Todd Frei

2 years ago
rating 5.0
Storage was clean and service was great. Manager was very easy to deal with even when I forgot to pay one month he politely called and reminded me.

Muhammad Huzaifa Anwar

2 years ago
rating 5.0
I used this place for couple of times.Their services are exceptional and outstanding.i feel very safe about my stuff and things.

Randy

2 years ago
rating 5.0
Hardees has been excellent to work. He is very accommodating and explains everything in detail so there at no surprises. StorageMart is a great facility and I recommend them.

Ryan Hamilton

2 years ago
rating 5.0
The entire rental process was seamless! Went in the day before my rental started to sign all of the paperwork, and had ALL of my questions thoroughly answered. No hiccups, or complaints whatsoever. Definitely would recommend this establishment for any of your storage needs; and they have very reasonable rates!

Ms. Daphne Vindevoghel

2 years ago
rating 5.0
We rented a storage unit for about 5 months and its a great location, and clean. It seems expensive but when you price check around you will find it comparable. Staff is great to work with.

Mélissa Bouffard

2 years ago
rating 5.0
Very good service. The employee who served me explained everything very well and answered all my questions.

Linda Jacob

2 years ago
rating 5.0
A really great place to do business. Customer focused. Started my search at the airport location with D. He was unable to help and referred me here to A. Took the time to explain things and show me the facility. Thank you for your patience and great service.

Pia Haywood

2 years ago
rating 5.0
I have had a storage locker here for 18 months, with my furniture. We moved home to England so have needed a lot of help to get it all collect the staff here are exceptional, nothing is too much for them, a gentleman Hardeep has kept our key to let couriers collect etc.. but after he left Ashala the manager really has stepped up and nothing was ever too much I would recommend this place to anyone, especially movers who need help, trustworthy good people. Thank you so much Ashala youve been fantastic! The Candlands

Todd Frei

2 years ago
rating 5.0
Rental was easy and the site and locker are well maintained. The manager was friendly and helpful.

Lucky Angel

2 years ago
rating 5.0
Last week, while driving from Alberta to Manitoba, my truck broke down. And I had many personal effects in the truck so I wanted a secure place to put it. Fortunately the CAA tow truck driver knew about Storage-mart. He took my truck to the 495 Maxwell Crescent location. Ashley got me set up with a unit, got my truck into it and was just so helpful it turned a very poor day into a good day. Great customer service! And the easy access to my unit, allowed me to get my truck and belongings out even though it was 9:30 at night! Absolutely great all around.

Devin Loeppky-Hoffman

1 year ago
rating 5.0
Absolutely amazing place!!! Very well kept clean! The lady that runs the lot is extremely welcoming and awesome to talk to! She helped me with anything I needed! Decent price for size of unit and very good customer service!! Definitely would recommend and will return if services are needed again!!

Samir S

1 year ago
rating 5.0
Absolutely Best experience. Manager Ashala at this location has amazing people skills and always did her best to be of help for me as a Customer. I think that she should be promoted so that StorageMart can fully utilize her diverse skills.

bill medicinerope

1 year ago
rating 5.0
Very neat and well maintained. The employee was very helpful.

alfred yu

1 year ago
rating 5.0
The storage space is very clean, the administrator is very nice, providing all kinds of convenience for us to settle in smoothly

Val Galenzoski

1 year ago
rating 5.0
Great customer service Dave explained everything in great detail making it a very easy process.

Nathan Davis

1 year ago
rating 5.0
Great place, reasonable cost to store. Always friendly and welcoming!

Troy Saumur Flaro

1 year ago
rating 5.0
Great service! Best prices around, clean facility, and very organized layout for easy access. If you have a Storage Mart nearby and need help. This is the place!

General Gibson

1 year ago
rating 5.0
Kind and courteous staff!!

Dustin Smith

1 year ago
rating 5.0
Had an amazing experience when renting a unit for the month. The staff named dev was extremely professional and helpful. He showed exactly how to operate the gate and explained everything in detail. Easy and fast process I highly recommend using this place!

Kyle Garstin

1 year ago
rating 5.0
Wow all i can say is wow, we were looking for a quick place to store stuff for a month and Dev, personally made our experiance wonderful and made sure we got the best deal in town. Also super easy entry and load ability, 100% reccommend these guys and will Always use them in the future no matter what.

terry malloy

1 year ago
rating 5.0
Hi I have nothing but praise for Ashala Very knowledgeable and professional. Thx so much and take care. Terry and judy

Debbie Stepenoff

1 year ago
rating 5.0
Great facility. Clean and easy access. Ashala was very helpful. Would highly recommend for storage needs.

Lex Peyton

11 months ago
rating 5.0
Amazing service, great staff, and fast service. Facility is very clean and well taken care of!!!! Recommend 100%

kurt knoll

10 months ago
rating 5.0
As gala was very knowledgeable, helpful, and friendly. You could tell she took pride in her job and made sure customer experience was priority. Thank you for a smooth and easy storage rental experience.

Cory Dunn

9 months ago
rating 5.0
Dealing with Ashaly was ideal. She was friendly, knowledgeable , and very helpful. It was a great experience to have someone to deal with that is not miserable or makes it seem like a chore . I will recommend this site to my friends , family , and acquaintances

Jasmine Noname

9 months ago
rating 5.0
Great place! Ashala was helpful and friendly! Answered all my questions. It was a great experience.

Tahsina H. Kabir-Kuski

6 months ago
rating 5.0
It seems just YESTERDAY I called up Storage Mart, Maxwell Cres and I was panicking because at the time, I had no space in our apartment and I desperately needed some extra space! And there was Ashala - helpful and professional as can be, answered all my questions and helped me find the perfect little unit where I was able to get my stuff in. This place is also very clean, tidy and just overall looks very well-maintained which is very commendable. Even today as we were clearing out our stuff, it was all a BREEZE to deal with. No hassle, no annoying cancellation policy, no having to call up some weird one eight hundred number (who wants to do that in this day and age when we are all so busy) - we cleared everything out, went to Ashala's lovely little office and she took care of everything within seconds. That in and of itself will make us remember this place should in the future would we need storage space again! I 100% recommend this place to anyone looking for either short-term or long-term storage cos let's face it: most of we apartment dwellers don't have a lot of space (or even house dwellers, for that matter)! Why clutter up your home if you can have a bit of peace of mind by storing your stuff away? If we are ever needing storage again for any purpose, I will certainly be contacting Ashala again! Keep up the awesome work! - Tahsina and Steven

Hailey Witzaney

6 months ago
rating 5.0
Storage Mart was excellent to deal with. It was easy to create an account and get a unit and also very easy to cancel once we no longer had need of a unit. The units were also clean and in good shape.

Arron Hastings

3 months ago
rating 5.0
Budget friendly prices, very accommodating

Mick Parmar

2 months ago
rating 5.0
The customer service I received from Ashala was excellent. Thx M.

Pierre-André Ranger

6 years ago
rating 4.0
I've only been using this location for a few months. It's been good so far. The on-site manager is very helpful. Nothing fancy about the storage spaces. Very spartan but I guess that's standard. Only negative is there's a big disturbance in the asphalt near the entrance which you have to avoid or else you'd likely destroy your undercarriage.

Nick Oleynick

6 years ago
rating 4.0
Secure and quiet. No problems at all. Stored my household items in there for about 5 months.

J Ham

2 years ago
rating 4.0
I've been at this location for 2 yrs. No issues with the staff. Only problem encountered was also dealt with very professionally. It would've been 5 stars if the security was better. They are looking into this issue as well. Ashala was the nice lady that I deal with mostly and would like to thank her and Storage Mart for making my stay so far mostly enjoyable. I hope to use their services for as long as I need them.

Stewart Kerslake

1 year ago
rating 4.0
No complaints, easy to deal with. One thing to be aware of is, the prices vary amongst facilities within the same city.

Robin Hoffman

7 months ago
rating 4.0
Fast and easy. Had what needed. Service lady was professional and at the top of her game.

Cameron Wright

3 months ago
rating 4.0
Rented a 10 x 20 for 6 months. Ashala was friendly and helpful throughout the booking process. Unit was easily accessible. Small access issues after a heavy snowfall, large drifts infront of unit(had to wait on snow removal company) just a small inconvenience, but nothing serious, Would rent here again for sure.

Ian McGregor

5 years ago
rating 3.0
Our experience was having someone trying to break into our unit and breaking our lock so we couldn't get in. It was hard to get someone out of hours to come and break lock off. Reasonable price for storage though.

Geraldine H.

4 years ago
rating 3.0
Update as of Sept 2017, I have now upgraded my previous rating of 1 star to 3 stars, after a lengthy phone conversation with StorageMart's new district manager in Sask., Della. I was impressed by her attitude and attention to what I had to say about our time at the Maxwell Crescent location Obviously, I would have appreciated an overall positive experience through all the years we used this facility, but she did what she could (including providing a monetary gesture that helped) and also with assurances that my detailed feedback would result in some much needed changes in regards to this storage location and personnel. ------------------------------------------------------------- Excerpt (WITH UPDATES IN BRACKETS) From My Previous Review, posted in August 2017: When we first used this facility there were some nice people working there including Vern and a couple of other guys before him. After Vern left and company changed ownership, things went steadily downhill. We have put up with some very annoying people in recent years including Janice Brooks (SHE IS NO LONGER AT THAT LOCATION) and their current "person on site", Hardeep. Both did nothing to make our time using their services or our recent move out , any easier. Janice was a sarcastic, not too bright individual that we cringed to have anything to do with, after she proved on a couple of occasions just how incompetent she was. (ALL PERSONNEL ISSUES TO BE ADDRESSED, ACCORDING TO DELLA, REGIONAL MANAGER) Prices here significantly went up year after year. Some years, there were two increases! Keep that in mind if you plan to store items for a long period of time. They also made a big deal about changing simple, basic things like a phone number, address etc. (WAS TOLD BY DELLA, REGIONAL MANAGER THAT THIS SHOULD NOT HAVE HAPPENED AND IS NOT COMPANY POLICY, ESPECIALLY WHEN CUSTOMERS ARE DEALING WITH BEREAVEMENTS ETC) Sending out piles of paper to read through and fill out AGAIN and again, even on one occasion when I told them that a close family member had just died. Final "icing on the cake" being told we would get no money back on the two units we had just thoroughly cleaned and vacated, in spite of moving out about a week before the end of the month we had paid up to.(DID RECEIVE SOME MONETARY COMPENSATION AS A GOOD WILL GESTURE) Do your homework before making a commitment at ANY storage facility, including asking about what kind of increases to expect, pro rating final rental charges, updates for basic info., insurance options , security on site, access hours etc. And DO check out Google and other unbiased review sites for customer feedback. PS: In reply to the comment from StorageMart below, it was NO mistake about the two increases on BOTH units, during one calendar year. This happened at least 2-3 times, during the years we were using storage there. Other StorageMart customers have also mentioned this in reviews that I have read elsewhere so this is not an isolated incident or company error. For us, it was unexpected and definitely not appreciated. As far as increases being good for customers, that actually made me laugh! It may be good for your company to have your rates go up year after year but I can't see how that is GOOD for customers! We saw no improvements in the facility and certainly not with the customer service provided. Just the opposite in fact, in regard to the recent staff at that facility. An example of LACK of maintenance, there is a huge "pothole" (and I do mean huge!!! )when you first drive into the facility on Maxwell Crescent that could have easily been fixed, but has been left as it is, year after year. A risk to drivers arriving at night or with snow coverage, someone could easily do serious damage to their vehicle if they did not notice this "crater" in time. What kind of improvement or maintenance is that? (AGAIN, WAS TOLD BY THE NEW REGIONAL MANAGER THAT THIS SAFETY CONCERN WOULD NOW BE ADDRESSED )

Donna Honey

5 years ago
rating 2.0
We have been storing the contents of an entire house in one of the larger units for more than 2 years due to construction delays. The only concern we have is with water leakage in the unit which caused a mold issue on several items. We were not aware that this type of damage was a potential problem or that it would not be covered for any items stored directly on the concrete floor. Apparently this information was in the fine print of the contract we signed at the time we began renting.

Glennda Moffatt

11 months ago
rating 2.0
Friendly but not knowledgeable.. I specifically came to this place because I was moving to alberta and needed storage for 6 months, specifically asked if online debit/auto withdrawal debit was accepted and was told yes gave all info then when my first payment was due my card declined as debit is not accepted and received a phone call while in alberta that it declined. I do not have credit cards so I had to scramble in a panic to find someone to go make the payment for me before 5 otherwise I'd have a late fee as well.. was not impressed and having to trouble friends/family every month to go make the payment

Michael Bragg

6 years ago
rating 1.0
Poor snow removal in winter, Garbage Bin always overflowing, only emptied once a month and full the next day. Ice backs up everywhere in winter because of downspouts sitting right beside units even ones that dont slop downhill, causes doors to freeze shut. Just overall Poor Poor Place.

Geraldine H.

4 years ago
rating 1.0
The only good thing about using this storage facility was being able to finally move our stored items out of there recently, after being in storage for several years. When we first used this facility there were some nice people working there including Vern and a couple of other guys before him. After Vern left and company changed ownership, things went steadily downhill. We have put up with some very annoying people in recent years including Janice Brooks and the current "manager" or their person on site, Hardeep. Both did nothing to make our time using their services or our recent move out , any easier. Janice was a sarcastic, not too bright individual that we cringed to have anything to do with, after she proved on a couple of occasions just how incompetent she was. Hardeep is unfriendly, not helpful and certainly gave a poor overall impression, on our recent visit to Regina and during our move out. Prices here significantly went up year after year. Some years, there were two increases! Keep that in mind if you plan to store items for a long period of time. Living in another province, we were at their mercy and put up with these regular, significant increases. And I now know their prices are significantly higher than similar storage options, with other companies, after researching several other facilities recently. They also made a big deal about changing simple, basic things like a phone number, address etc. Sending out piles of paper to read through and fill out AGAIN and again, even on one occasion when I told them that a close family member had just died. Just what we needed, lots of unnecessary paperwork, after paying on time, month after month...treating us like someone just off the street, not long time, good customers, which we were, for many years. Final "icing on the cake" being told we would get no money back on the two units we had just thoroughly cleaned and vacated, in spite of moving out about a week before the end of the month we had paid up to. Again, no way to treat long time good customers, who had shelled out thousands in storage charges, that went up significantly year after year. There are lots of other storage facilities in Regina now. Do your homework before making a commitment , including asking about what kind of increases to expect, pro rating final rental charges, updates for basic info., insurance options , security on site, access hours etc. And don't go by reviews ON a company's website, including Storage Mart!! Those obviously can be hand picked by the owners. Check out Google and other unbiased review sites for the REAL story. It's a huge hassle IF you make the wrong decision for long term storage, especially if you are living a long ways away, as we were. We found that out the hard way. PS: In reply to the comment from StorageMart below, it was NO mistake about the two increases on BOTH units, during one calendar year. This happened at least 2-3 times, during the years we were using storage there. Other StorageMart customers have also mentioned this in reviews that I have read elsewhere so this is not an isolated incident or company error. For us, it was unexpected and definitely not appreciated. As far as increases being good for customers, that actually made me laugh! It may be good for your company to have your rates go up year after year but I can't see how that is GOOD for customers! We saw no improvements in the facility and certainly not with the customer service provided. Just the opposite in fact, in regard to the recent staff at that facility. Just ONE example of LACK of maintenance, there is a huge "pothole" (and I do mean huge!!! )when you first drive into the facility on Maxwell Crescent that could have easily been fixed, but has been left as it is, year after year. A risk to drivers arriving at night or with snow coverage, someone could easily do serious damage to their vehicle if they did not notice this "crater" in time. What kind of improvement or maintenance is that?

Adam

3 years ago
rating 1.0
The security is horrid. If you must use this service avoid storing anything valuable. I guess they're the cheapest for a reason. Go anywhere else first. Just awful.

Tayler Wells

2 years ago
rating 1.0
My phone calls dont get answered and when I leave a call back number I dont get a return call. Pretty poor customer service so far.

Riley Hart

2 years ago
rating 1.0
I have rented a unit to store my vehicle at this location for going on 5 years. That's a long time and a lot of money to spend at said business. A company should be rewarding the customers that spend there money at a location, especially for longer stays It's was guarenteed income for them. And the customer has shown loyalty It would be nice if the company showed the same loyalty and appreciation . Each year there is an increase in rent, even 2 increases at times And get this I recently go and check what they charge now for the units of same size and its near 150 less. That's silly. When some one has been a continuous source of revenue, you normally give discounts to show your appreciation. All that in mind, I've recently come onto some hard financial times and was unable to pay a month's rent on time. I was given a choice to square up that month plus the current month in full and continue on renting or pay and vacate every thing in the same day, like the second option was even possible for most people. It's not even reasonable And to make matters worse. I have been selling my items of value and have a few items inside the unit sold already. But I was told I had to pay all in full before I could have access to the unit. Even during business hours when they could just open the second lock and I could grab what I need . But nope. Like news flash You are preventing me from. Making the money I need, in order to pay you. Hell I can't even take side jobs fixing cars as my tools are inside that unit. All in all. This has tainted my view of the company and the manager hardeep is a joke He can barely speak English and comes across extremely stuck up. So that just adds to the frustration. Here's to hoping I don't lose every thing simply because they won't allow me access to my stuff..
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