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Safeguard Self Storage - Temple

1221 N Broad St, Philadelphia, PA, 19122

Office Hours Now Closed
  • MON - FRI9am - 7pm
  • SAT8:30am - 5:30pm
  • SUN10am - 5pm

Storage Customer Reviews

Timothy Perez

1 year ago
Kevin at the Philadelphia Broad Street office had by far the greatest customer service I've experienced. The units were easy to rent, and affordable, everything about the lease was simple and straight forward, HIGHLY recommended.

Amanda Chavis

1 year ago
Employee's are very helpful and personable. The storage unit is also very convenient to me, as I am an out of state Temple student. Good storage unit. Definitely recommend.

Bob Jaeger

2 years ago
Kevin, the site manager, was terrific! The facility is clean, well-lit, climate-controlled, and well managed. I got a great tour and feel great confidence that my stuff will be well cared for. Thank you!

Regina Burrell

2 years ago
Very nice facility and the employees are very respectful and helpful I would use them again

Alfonso Coley

1 year ago
A well maintained storage facility; superior storage spaces to accommodate every need. The climate in the interior of the building is a cool temperature in summer months to protect against mildew. Concrete floors help to absorb any moisture or atmospheric climate that may affect non-perishable collectibles, books, and clothing items. Safeguard Self Storage is immaculate as far as cleanliness and sanitation issues. I love the fact that to enter the building after hours patrons have a key-less entry to enter the building, each storage owner is provided with their own unique entry scanner code. Facility is secured by CCT to provide the ultimate security for all of their storage customers. Customers key code is also used to access the two service freight elevators; this provides an extra layer of security and peace of mind. Safeguard also has an efficient number of pest control/rodent devices to help protect each floor to battle against any unforeseen infestation. It is a well know fact which mice love to hide and nest in dark and tight spaces, so the addition of these devices give customers an added layer of security. I love the fact that you have until 10:00PM to access and take out personal items; although 9:45PM is the advised time to finish packing and unpacking of personal items. Pros: Friendly and supportive staff. Spacious parking interior, rest two large vehicles comfortably. Easy access connection to public transportation. Well lit exterior areas. Additional parking space located on the side of the building. Rates for mid-size and larger storage units reasonably priced in comparison to what is included in the monthly storage fee.

Jo Nelson

1 year ago
My experience was great. It was my first time using storage and the Facility Manage K.C. I won't put his full name out there without his permission. He was great, patient and very kind and he explained everything to me in detail. If I ever have to use self storage again this will be my very first choice. It's clean, very well maintained and secure. Thank you

ryan roberts

1 year ago
A++ Storage place, I've stored belongings at many other places over the years and Safeguard by far is the cleanest and most convenient to access. Staff is very helpful and always in an upbeat mood and willing help with any questions or issues. Very secure building with many units varying in size to little, medium, & large. Great safe place to store those belongings that aren't able to be stored at home or anywhere else.

Lu Cid

7 months ago
Bob at the front desk is the best!

Kimberly Hills

1 month ago
I've been using safeguard storage since 2016 the price is a little high but they are at a convient location that's why I'm still using them until I find a cheaper storage company.

Latanika Turner

1 month ago
I have had a great year with safeguard storage ,the office is very warm and inviting...customer satisfaction Guaranteed... and Bob is awesome too

Simone Turner

10 months ago
I've stored things here for years. Kevin is the best!

Johnny Devine

1 year ago

Antonio movie Thomas

1 year ago
Not very helpful !!.

Douglas Tremere

1 year ago
I need a storage unit for a couple months and there are several choices in the area. I chose this one partly because it advertised 99 cents for the first FULL MONTH rent. Also, it advertised a 4th floor 10x5 unit for $109. Instead the 99 cents was used for my initial pro-rated month (so that's another $25 that I lose) and I was told my monthly rate would be $126 after all the fees & taxes were included. Additionally, there are lots of other add-on charges, like the $22 admin fee, the $10 required keyfob and the $16 required cylinder lock (you cannot use your own lock). So even my 99 cent charge rose to $58. And I honestly have no idea what the actual cost will be for next month. The staff was very friendly and explained why I had to pay for all the extras but I hate companies that advertise some special discount or rate to get you in the door and then pile on all the 'hidden' charges. To me it's just another form of bate & switch. In the future, I will not rent from Safeguard again.

Tierra Holmes

7 months ago
The special was a great opportunity for me to get a cheaper storage unit (WITH ONE MONTH"S FREE RENT). I was on a serious budget and did my research before hand about the prices and even visited the store ahead of time to speak with Kevin, the first manager. He assured me that prices are as listed online and that if I didn't want to pay an extra $10 for the insurance, I didn't have to. When I went back to the site that following Sunday, Bob told me clear as day straight to my face that I could not get the unit unless I got the insurance. He told several lies to my face trying to justify his stance. So, I left out and called the corporate office. I was told that it was not required by the company that their customers purchase insurance. I went back inside and he was singing a different tune. Still tried to get me to purchase the insurance, but this time when I said I din't want it, he din't deny me service. Moral of the story, always get a second opinion. Other than that, this storage site is a 4 out of 5 hands down. Maybe even a 4.5.

Allen Bell

1 year ago
See all Reviews

Nina M.

1 year ago
This staff is professional and helpful whenever I needed it. Very clean, organized and carts were always available.
See all 4 Reviews

Storage Facility Amenities6 Amenities

  • Boxes & Supplies
  • Business Center
  • Climate Control
  • Online Bill Pay
  • 24 Hour Cameras
  • 24 Hour Access