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Rent Online

Safeguard Self Storage - Frankford Ave

3300 Frankford Ave, Philadelphia, PA 19134

Office Hours
MON - FRI9am - 7pm SAT8:30am - 5:30pm SUN10am - 5pm
Google Reviews
rating 4.4
Write a Review

chris clay

2 years ago
rating 5.0
very kind and helpful! would pass it a long.

Onion Boi

2 years ago
rating 5.0
Really enjoy this storage unit! Kim was very helpful and knowledgeable. Very clean unit! Will tell all my friends!!!

Martina Plag

3 years ago
rating 5.0
What a great facility and staff! Three years ago, I moved my studio into this sometimes dicey neighborhood and could always rely on keeping my valuables safe across the street at Safeguard self storage. The facility is clean, well maintained and secure. I only left because I moved my studio into a new neighborhood. Well done! I have used three or four other storage companies in Philadelphia over the past twelve years and none come close to this company.\

Raim Thunder

2 years ago
rating 5.0
They call a lot if you're late. But that's good. Very clean. No 24 hour access was only issue, but only like once or twice in the 5 months I was there.

gloria ramos

3 years ago
rating 5.0
Idk what ya talking about I never saw roaches or mices or rats since I been in there & I had rented a unit for about a year then got me a house for 3 years then rented again from safeguard a few months ago & since I been rented units there I never saw a roach, rats or mice that's probably because ya leave dirty things behind or did organize it right. I would recommend SAFEGUARD to anybody. They are friendly especially Kimberly.

Tracey Dorsey

3 years ago
rating 5.0
It's A Clean And Responsible Place To Store Your Belongings (Kim Is Great)

Felipe Rios

2 years ago
rating 5.0
Love the customer service is A1

Kevin Hackenberg

2 years ago
rating 5.0
Rocks. Great staff!! Very helpful.

Kay B. Real

2 years ago
rating 5.0
Very helpful staff. Clean and easy to navigate.

C Rivera

3 years ago
rating 5.0
My Husband and I moved into this location a few weeks ago. I was already overwhelmed by the sudden move we had to make. When I walked in I was greeted with a smile and a great personality. She basically did all the thinking for me. She picked out the right size for my stuff. The storage locker was also very clean and had carts for us to use to move our belongings. She made sure I had protection covers for my mattress and gave me ideas on how to stack my items to make it fit into the locker. It's very hard to find good customer service and Kimberly went well above and beyond. She appeared to be working alone but she didn't skip a beat with the other customers coming in for her assistance. Kimberly has a very professional attitude. Bc of the customer service alone I would recommend this place to anyone. I feel I made the right decision with Safeguard for storing my belongings here.

Morgan Gorman

2 years ago
rating 5.0
The security is top notch, the facility is clean, prices are reasonable, parking is plentiful, and the staff is excellent. This is the best storage company I've used.

MAria Durante

2 years ago
rating 5.0
We love this place because it truly has a great team of customer service. They take time to meet your immediate storage needs. The areas are always clean and organized. We feel safe going there.

Isis Maat

2 years ago
rating 5.0
Kimberly and David are the two most kind and helpful people you want to meet! I always need some help and they are always willing to answer questions, suggest, or direct. Thank you for them! I have had bad experiences at other places.

Tania Texeira

2 years ago
rating 5.0
Love it the young lady there was a sweetheart and help me out to the max. Thanks.

Cynthia Rivers

2 years ago
rating 5.0
I love the customer service here, and Kim has an excellent personality she always brings a smile to my face . i would recommend this storage place to others.

David Terrell

1 year ago
rating 5.0
This is my second home I love the people who work here Kim is so nice she goes out of her way to get you what you need. Thank you so much

Federico Rivera

1 year ago
rating 5.0
Very clean and good people

R S

1 year ago
rating 5.0
Place is nice and well maintained. Kim was super helpful and always there when you need her. She will go out of her way to help you and answers any questions you may have. Over all a good experience and you will not be disappointed!

Gean Miller

1 year ago
rating 5.0
Good deal for storage never lose anything

Andrew Franklin

6 months ago
rating 5.0
I forget the man's name, but he is a Spanish man. he is also assistant manager and he goes above and beyond his job title to make you comfortable and to make sure your needs are met.

MAURO PEREZ

6 months ago
rating 5.0
The girl in the front was very helpful.she had all the paperwork ready when we got there.the location was clean she pretty much answered every question we asked.

George Wilson

4 months ago
rating 5.0
A very pleasant experience. Professional and friendly management. Secure easy load in. I am amazingly impressed with the security for myself and my belongings.

Veronica Irizarry

3 months ago
rating 5.0
For the lady working on 2/23/2019. She did an amazing job. Super friendly. I was given a tour of the facility. She even took the time to show me how to enter the building using a code.

Susan Smith

4 months ago
rating 5.0
Very happy with this location. Kim was awesome! Very professional and helpful. Would recommend!

Claire Dennis

3 months ago
rating 5.0
Kim is literally the best person in the world. I have never been treated so amazingly. I could not recommend this storage facility enough. Especially if you are lucky enough to deal with Kim.

Ren Daellenbach

2 months ago
rating 5.0
After careful review of my options, I recently rented a storage unit at the Frankford Avenue location. The facilities are amazing and I feel confident my belongings are safe. Also my decision was mostly due to the outstanding customer service I received from Kim the representative at the above address. Not only did she assist me in determining the perfect size unit that best fit my needs, she also was very clear on promotional options available. Also, her very charming personality made my day and continues to do so. Because I frequent this location to store my road bicycle it is always a nice to see her smile and wave. I would highly recommend this location and company based on outstanding Customer Service.

Kathy Walsh

2 months ago
rating 5.0
Wonderful storage COMPANY I highly recommend the staff is wonderful. Kim is great & do is David

Aaron Tritch

2 months ago
rating 5.0
Very upfront about prices and efficient in helping me get a unit quickly when my apartment wasn't ready. (You WILL have to purchase one of there locks for $17).

Matthew Winship

2 years ago
rating 4.0
Really clean and great staff. They also have a covered unloading area.

Kort Walsh

8 months ago
rating 4.0
Quick solution for moving out of studio. Better than some slum lords in the area for sure. Though not 24/7 but I hope for better changes to their policies.

samira thomas

3 weeks ago
rating 4.0
It's a ok place people are very nice

Joslyn Hill

2 years ago
rating 2.0
They shouldn't have a dumpster on the property if you can't use it. Other than that,very safe place to have my items.

Issa Alabed

9 months ago
rating 1.0
This place has really bad service they're sneaky people because they lie about prices they tell you that it's free first month then charge you for it instead of it being free and then they tell you that it's one price then change it and charge you more they move you're stuff after you move it and charge you more again for it and they has a lot of mices big rats and little rats if you want good service and cheaper prices go to castor and Aramingo for quality and assurance for you're buck...
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rating 4.5
5 Reviews
Write a Review

Harvey S.

3 years ago
rating 5.0
This place is incredibly clean and well maintained. There are multiple layers of security, and customer service is clearly a priority. Kudos to the staff,...

Greg A.

3 years ago
rating 5.0
Very friendly and helpful staff. This location also has a huge parking lot! For whatever reason, there weren't ever too many other customers there, so there...

OR B.

9 months ago
rating 3.0
Update: DO NOT RENT HERE IF IT WILL BE LONG TERM!! BEFORE THIS MONTH, I PROB WOULDVE GIVEN THEM GOOD REVIEWS. HOWEVER, I AM has changed. Be cautious After...
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  • 24 Hour Access
  • 24 Hour Cameras
  • Boxes & Supplies
  • Business Center
  • Climate Control
  • Online Bill Pay