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Today’s Online Special DealTotally FREE Move InOffer good on select unit sizes only.
Rent Online

21st Century Storage

3503 North B St, Philadelphia, PA 19134

Office Hours Now Open
MON - FRI9am - 6pm SAT, SUN9am - 4pm
Google Reviews
rating 4.0
Write a Review

Lia Alyssa

6 years ago
rating 5.0
"Just rented a unit at 21st Century Storage. Got a coupon for 20% off a Budget Truck. Will give it to my sister. My storage unit was very clean and new. Lowest price in the area." - "Very nice staff & very clean office and grounds. I'm impressed." - "I searched Philadelphia for the lowest prices and found 21st Century Storage. Other companies offered specials for free month, but none had the Totally Free Move In like this company. I'm very happy with the facility and the price." - "Budget Truck was easy to pick up. Staff was very friendly. Overall it was a great experience, I will recommend them to friends." - "I live in center city but decided to store here because of the Totally Free Move In special and low monthly rates. There was no contract and the facility is immaculately clean. Its worth the extra 10 minute drive, just go when there's no traffic." - "A+ company. Professional, friendly and super clean. I've used storage before, but none this nice. The office is 5x bigger than other self storage offices and is full of bright displays and packing supplies on sale. The prices for storage units are the best in the area and I will definitely be telling friends about it."

Luis Ortiz

3 years ago
rating 5.0
Very Good!

Bethany Simpson

1 year ago
rating 5.0
As soon as I arrived into this facility I was greeted by a kind young gentleman. This young man made everything really easy for me. I must say I have stored at several other places thoughout my years (Public Storage, Extra Space, Cube Smart) and I never received even close to the amount of customer service that I received from him. He even went so far to help me move my boxes in. I only had my granddaughter with me and it definitely could have been a hassle. The facility was really clean, I had seen an older hispanic gentleman going in and out th aisle sweeping and mopping. The vibe this place has is really welcoming. The only thing I did not like too much was there hours since it stops at 6pm. It's hard for me because my only way around is my son who works until 6 pm most days, if not my niece who just recently started driving who was with me the day of my move. Thank you guys, for the great experience but hopefully my items won't be there too long. However, for the time it is I couldn't have picked a better place this time. Sincerely Mrs. Simpson

Evelyn Rodriguez

1 year ago
rating 5.0
every one was so nice perfect space i love the choice we made 1 to 10 i give adam 10 +

Elpapi Racing

1 year ago
rating 5.0
Coming here my first time i was explained every detail in a respectful manner. The staff here were nice and clear when speaking to me about the unit and the price was comfortable for my budget for the space i was able to recieve. i would highly recommend this place to family and friends.

Jessica Ali

1 year ago
rating 5.0
This was my first experience with using a storage facility. 21st Century is great. The customer service on the phone was wonderful. When I got to the actual facility it just go better. If you are looking for a clean and secure building with a knowledgeable staff, go to 21st Century. Ask for Adam he is the absolute best.

troy byker

1 year ago
rating 5.0
Everybody was super nice and they were willing to work with me to reach a competitive price! Nice clean facilities! Latoya and Leslie were great!

Edwin Cruz

1 year ago
rating 5.0
21st century storage will always have my business. There storage facility is clean, modern and most important inexpensive. I came in and the employees grabed my hand and took the wheel. Outstanding service and facility. im a customer for life.

Leslie Rivera

1 year ago
rating 5.0
Great customer service. Facility very nice and clean

Vilma Valle Valle

1 year ago
rating 5.0
Great place live been using them for awhile its always clean in there and the price's are good as well check them if you are looking fir a great storage place in Philadelphia

F O

1 year ago
rating 5.0
Nice staff. Very Helpful . Clean easy in and out.

Cracker Jack

11 months ago
rating 5.0
They rip you off every month. They raise the prices up without even telling you nothing

Yireh Pearls

9 months ago
rating 5.0
Great customer service , this storage place is the cleanest ive seen in the city so far

wilmarie rodriguez

8 months ago
rating 5.0
very nice staff , very clean storages you can come and feel very comfortable

Cindy Morales

8 months ago
rating 5.0
Great customer service. Been here for 4 years and will recommend

Venida Holbrook

8 months ago
rating 5.0
The staff at this location is very professional and cordial. They helped me with all of my personal needs for my move in. Five stars to the staff.

Tharron Ferguson

8 months ago
rating 5.0
Best storage facility in this city, me coming NY NY, showed nothing but love. Plus, they are cuties working here!!!!!

Michael Edward

7 months ago
rating 5.0
Amazing service. One of THE BEST customer service experiences Ive had. Leslie Bautista was excellent in explaining how things work. I would HIGHLY recommend their service.

Shaleeyah Jordan

6 months ago
rating 5.0
Milly is awesome.....her energy is uplifting! Great customer service!

Karla Venegas

3 months ago
rating 5.0
The regional customer service of 21st Century is wonderful. Chris helped me figure out a tricky situation quickly and efficiently. The location itself is super clean. The staff takes pride in its image. Would recommend!!

Ada Evans

2 months ago
rating 5.0
leslie is very very helpful and she has a great personality she is an asset to your company thank you for having her as an outstanding employee

Vilma Valle Valle

3 months ago
rating 5.0
Great place live been using them for awhile its always clean in there and the price's are good as well check them if you are looking fir a great storage place in Philadelphia

NV EMG

3 months ago
rating 5.0
Great service very friendly the GM is great definitely will do business here for a long time

Ivan Cucuta

2 years ago
rating 4.0
Is clean and safe place ..

Melissa Gibson

11 months ago
rating 4.0
I liked that they spoke english and spainsh

Dennis zavala

2 years ago
rating 3.0
Facility need a little work

Crystale A

1 year ago
rating 3.0
Initially I picked it because the price was good and when I went to visit the people were nice, that's one thing I can say the people who worked there were always nice and helpful the problem was everything else. The roaches were out in force, the price for my unit changed and they only wrote a letter to an old address despite having both my number and email so I called when I saw the payment was higher and they explained they sent a letter months ago while I was out of state. Also the doors that led outside didn't work half the time so moving big stuff out was a task.

Jamar Johnson

3 weeks ago
rating 3.0
Staff is great. Actual storage facility has to improve. Biggest let down....no dumpster

Lori Felton

2 years ago
rating 1.0
They will lure you in with a great rate and make you think that it's worth it to travel to the godforsaken wasteland in which they are located. It won't be worth it for long. Short-term rentals, fine. Buy my rent doubled in under five years. The last time I visited my unit, I found mouse droppings in my things. I called to notify them that I am vacating on the second and they told me that my contract ends on the 30th, and therefore I must pay an additional month to cover the TWO DAYS that my belongings will remain in the unit. I have never been happy with this place. I would say avoid them at all costs!

K Ford

2 years ago
rating 1.0
I would never recommend this facility. My furniture has been there less than a year, as I was moving out I began to notice that all my boxes and wood furniture has a layer of mildew on them. My grandmother's rocking chair will have to be refinished as well as my butcher block cart that has black mold on it. Walking down the hall to my unit, I saw a dead baby rat on Saturday it was still there rotting away on Tuesday when we took our last load out. As I swept the unit for clean up, all I swept up was rat turds. I'm very disappointed in this facility. Never go there......ever! Yes, i have photos of the mold, mildew, rotting rat, standing water on the floor and other disgusting things from this place. Also, they don't prorate and return your unused rent....there went $31 I could haves used for groceries for my kids. And being disabled the access to most units was ridiculous. The walk itself wore me out!

Still Standin

2 years ago
rating 1.0
Bunch of scammers & frauds!!!!!

William Martinez

4 years ago
rating 1.0
Worse place to rent from. I had my items stolen from there and the management there are ghetto as hell. Did not want to help me with my issues. All the five star ratings is from the management team and the owner so don't believe what you are reading here .

margie

1 year ago
rating 1.0
Whatever you do DON'T rent here! This is not for people who want to store stuff from their house. A car maybe but your stuff will be destroyed! All of my furniture was eaten by rats and kids clothes got wet and moldy. Then you pay for insurance but after months of waiting they tell you you can't get money to replace the stuff cause it look like stuff can be cleaned. I don't want that stuff no More! Then the customer service is terrible. I had to wait for almost 10 minutes before the guy sitting on his phone watching tv decided to ask me what I need, in those exact words. After I told him what happened all he said is I can tell you now they won't cover that. He told me to take the my stuff with me or they will continue to charge me rent and if I'd don't I will pay a trash fee of $100. I asked if he was joking but he was not. He said that's all he can tell me before he went back to his phone call. For all of the money I pay all of the service should be good but not the case. They are nice on the phone but that's it. I don't reccomend.

mia luna

9 months ago
rating 1.0
Unprofessional manager. Don`t know what she doing. after many attempts to resolve my issue . Cost me money because they they did not do there job. why do i need to pay for there mistake. Very lazy . Advice if you go there record all transactions. Because they will blame you for their mistake.

mia luna

8 months ago
rating 1.0
Unprofessional manager. Don`t know what she doing. after many attempts to resolve my issue . Cost me money because they they did not do there job. why do i need to pay for there mistake. Very lazy . Advice if you go there record all transactions. Because they will blame you for their mistake. Still wainting on refund a month later.

Steve Blair

8 months ago
rating 1.0
Finally got out of that slum of a storage facility.... paying for insurance there is a waste. They gave me a hassle when I tried to use it over water damage to my unit. When I moved out a good third of my stuff had to go into the trash due to black mold... Sick of dealing with the manager there as well as the cocky district manager.... Now all photos and information are with my attorney.... just so they don't get away with doing this to another tenant again. The entire lower level smells like a swamp from all the leaks.... Contacting Licenses and Inspections as well to see how bad the structure actually is.... Beware renting here you will lose your belongings unless they are sealed in water tight containers.

Shirkeira Sinkler

3 months ago
rating 1.0
The female manager working at the desk harassed My 70 year old mother and and made her carry a heavy air conditioner she could barely carry it and they made her drag it around while threatening to fine her. She try to put it inside a dumpster and they told her she can't put nothing in the dumpster next to the place and when there was a lot of people putting stuff in the dumpsters. she and two members ganged up on my seven-year-old mother and her and harassed and chased her around the whole buildings. it was a terrible experience and my mother came home crying from being harassed. I recommend you don't go here
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  • 24 Hour Cameras
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  • Climate Control
  • Drive-up Access
  • Online Bill Pay
  • Se Habla Espanol
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