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StorageMart

155 South Edgeware Road, St Thomas, ON N5P4C4

Office Hours
MON - FRI9:30am - 5pm SAT9am - 5pm SUN9:30am - 5pm
Gate Hours
Daily6am - 10pm
Google Reviews
rating 4.7
Write a Review

rob krafty

5 years ago
rating 5.0
I called to rent a unit and spoke with Kim. she was very polite and knowledgeable. she helped me figure out what size unit would be best for us. when i went to pay and pick up the keys they took me to see the unit and make sure i knew where it was. i would recommend them to all my family and friends.

Bob Dhillon

4 years ago
rating 5.0
Helpful staff. Quick service

Guppy's DJ Service

5 years ago
rating 5.0
Staff is knowledgeable and very friendly to deal with. The guys are perfect at this location . Thanks guys Phil

Susan McNeil

5 years ago
rating 5.0
Storage Mart has been helpful with our storage needs for work. They are always available to answer questions and sort out any issues we have.

Melissa Longhurst

6 years ago
rating 5.0
This was my first time renting a storage unit and the staff at the St. Thomas location were extremely helpful and courteous from start to finish. My unit was also a bit bigger than I expected and they had locks and supplies for sale on site and at a reasonable price, which was a plus! I highly recommend this company to anyone who wants a clean, safe space to store their things.

Angela Runciman

5 years ago
rating 5.0
Good friend staff aways will to answer any questions or concerns you have.

Glenn Heard

5 years ago
rating 5.0
Easy doing business with the staff. Knowledgeable of all the information and very helpful to find the proper size of storage unit.

Michelle Foster

6 years ago
rating 5.0
Very professional and helpful. Excellent customer service.

Nicole Allman

4 years ago
rating 5.0
Very friendly and helpful. I've stored my stuff here twice and never had a problem.

Trevor Comeau

3 years ago
rating 5.0
Great place to store all your extra living things

Tina Main

3 years ago
rating 5.0
Great service!

Elmore Best

2 years ago
rating 5.0
Excellent staff. Excellent service

Will1982 .

2 years ago
rating 5.0
Friendly staff, clean and well maintained property.

Patti Riddell

2 years ago
rating 5.0
I was dealt with, quickly, friendly and professionally. No problem getting set up last minute with very knowledgeable and friendly staff. Would definitely recommend StorageMart to friends and family.

Mike Aquilina

1 year ago
rating 5.0
Excellent location, great service, helpful and knowledgeable staff. Well lit and secure lot. Highly recommend this location to family and friends.

Thomas Joyce

1 year ago
rating 5.0
The staff were very helpful and took us through the process of signing in no time at all.

Trudy L

1 year ago
rating 5.0
Fantastic customer service at registration. Very impressed with the details and information shared.

Tev S

1 year ago
rating 5.0
im new to town and ive used storage mart before in other towns, they are great and i would recommend their company. i couldnt find my storage unit located and storagemart people were so amazing that they relocated me to their home office location so their was someone there to show me around.

brett maslen

1 year ago
rating 5.0
Great service and very helpful staff!! Would recommend them for your storage needs!

Janet Pettit

1 year ago
rating 5.0
Renting a storage locker at the last minute has been nothing but a positive experience with StorageMart! Melody was friendly, personable and professional. She offered us a few different options, some with special pricing and then showed us the locker that we ended up renting. She explained all the legalities of the rental and offered a lock purchase, although with no pressure to buy. We ended up using our own lock. The facility is extremely secure with a keypad entrance. The rental unit was clean and the driveways leading to the lockers were clear of snow. The whole process of using temporary storage has been easy! If needed again in the future, I'll definitely be back. I will not hesitate to recommend your friendly business to anyone needing storage. Thanks for being there when we needed you!

Darin Higgon

1 year ago
rating 5.0
Clean. Staff was friendly, accommodating, and knowledgable. Not sure what else you could ask for!

Natalie Nesbitt

1 year ago
rating 5.0
The staff were friendly and knowledgeable. Fast and competent service.

Kelsey anseeuw

1 year ago
rating 5.0
Very clean, staff is friendly, would recommend to any one!

Mary Griffith

1 year ago
rating 5.0
Very impressed with StorageMart!! Signing up for a storage unit was very easy and straight-forward. Free month and I like the fact that storage fees are due on the 1st of the month. Staff was very courteous and answered all my questions. Definitely would recommend!!

Jon Dryfhout

1 year ago
rating 5.0
Awesome, friendly staff!!!

Miss Glowstick

1 year ago
rating 5.0
I will always recommend the storagemart in st thomas and anytime I need a unit they're always the one I go to. Very professional, friendly, and reasonably priced! Its Hard to find places that Ace all three categories, so you know they gotta be awesome!

judith manning

11 months ago
rating 5.0
The staff on hand were friendly courteous and very helpfull.Iwould do business there anytime.

Peter McDermid

8 months ago
rating 5.0
Awesome Service...See Phil!

Brittany Dupuis

7 months ago
rating 5.0
The staff is amazing and hardworking too. They keep the place super clean and tidy. Friendly staff and amazing sized units. Great deals to boot and they got everything you need to locks to boxes to wrapping and tape its amazing. I highly suggest this place if you need a place to storage stuff :)

Mark Phipps

7 months ago
rating 5.0
Very pleasant and friendly teammate (Melody) who showed us around quickly and efficiently. Well maintained units that are placed at the top so the drainage runs away. Gated with key code, fenced. Plowed in winter. Excellent experience and service.

Grosvenor Donna

7 months ago
rating 5.0
I would like to extend a warm and heartfelt gratitude to the staff at Storage Mart St. Thomas who were so exceptionally amicable, professional and accommdating with the services they have provided. I received a special promotion rent free storage cost for entire month. I would like to take the time out to big up, Phil!. Many Thanks

Chris Borges

7 months ago
rating 5.0
Very helpful and friendly, explained the contract well and informed me well of the information.

Krista-lee Mejia

6 months ago
rating 5.0
Philip at storage mart in st Thomas was amazing and helpful getting me my units and the best prices!

Larissa Foote

5 months ago
rating 5.0
Phill did an excellent job getting us set up with a storage unit this morning . Despite being the only staff on today . He did not rush us at all. He had a smile in his face the entire time. He has a strong knowledge of storage mart rates and policies. :) I give him a 5 star review!.

Brandon Steenbergen

4 months ago
rating 5.0
Thanks to Phil for helping me out getting my unit sorted! Great customer service, helped me out making sure I got the right sized unit to fit what I needed to store.

Cathy VanderWallen

3 months ago
rating 5.0
May 2021 worked with Phil to acquire a storage unit. Was extremely helpful and the storage unit was perfect!

Sarah Campbell

3 months ago
rating 5.0
Seldom have I ever used any other company and always had great experiences. Today was no different. Phil gives an added bonus by having exceptional customer service skills. Highly recommend Phil

pauline krygsman

3 months ago
rating 5.0
excellent customer service with every effort made by the staff to accommodate my needs. very much appreciated

Nancy Moon

2 months ago
rating 5.0
I am a new customer with StorageMart and recently secured a reasonably priced storage unit. Mackenzie was the first contact I had and she was very informative and pleasant. Phil, the manager called me to check my satisfaction with the process and offer additional support or answer any further questions. I did have an additional question and Phil promptly answered it and went above and beyond to help me. I feel that customer service is a top priority for StorageMart. I checked the reviews online before calling and it is rated very high. I can now add my 5 star review as my experience was top notch and I am so happy that I chose StorageMart. Thank you again Phil and Mackenzie.

Brenda Schmelter

2 months ago
rating 5.0
Phil A @ your St. Thomas location is just fabulous. Professional, knowledgeable, informative and courteous. Thank you Phil.

Bryan Mccabe

1 month ago
rating 5.0
Very polite, and professional staff. I had Phil and Melody at St. Thomas storage mart location. All my questions were answered, I had the opportunity to view a few empty lockers to figure out what I needed as well. Highly recommend them.

G. Reviewer

1 month ago
rating 5.0
Yesterday was the best customer experience I have ever had when doing business with a store as a new customer. Phill looked after me. He explained everything completely, showed me options to suit my needs, and got me fixed up with a solution that was budget friendly and practical. Great work Phill. I will highly recommend to all of my friends and family. Phill is the best customer service person

Kathy Howarth

3 weeks ago
rating 5.0
Stopped into Storage Mart today to inquire about storage rental units/prices/insurance/packing boxes, etc. today and was extremely happy with the service I received!! This is following the death of my mother and the clerk was so helpful and patient with my questions during what has been a very difficult time. Unfortunately, I didnt get his name to mention specifically - but I will definitely be going back in the very near future to make arrangements for rental, as soon as we are ready.

recoverystar31 M Sorko

1 week ago
rating 5.0
The staff was very friendly and extremely accommodating. The unit was clean and easy to access. And I am very happy with choosing storage mart St thomas. Another happy customer.

Nicole Allman

5 years ago
rating 4.0
Very friendly and easy to find

Ted Uffen

4 years ago
rating 4.0
Clean units, reasonable prices.

Frank Prokator

2 years ago
rating 4.0
Was happy with the service and the unit, website was a bit confusing, didn't understand it was an outside unit for the price, But we can work with that.

Cynthia Herr

2 years ago
rating 4.0
The online information was helpful to determine what size unit I would need. Staff at the St. Thomas location were very helpful. Access to my unit was quick and easy. My friend recommended Storage Mart, so I love their referral incentive program, which gives a referring source a $50.00 credit towards their own account! We will be using this service for several months, and am confident that it will be a positive experience overall!

Frank Prokator

2 years ago
rating 4.0
Was happy with the service and the unit, website was a bit confusing, didn't understand it was an outside unit for the price, But we can work with that.

Colleen Garrett

1 year ago
rating 4.0
Very friendly, above and beyond service. Units are pricey but are competitive with other storage facilities.

Brian Burleigh

6 months ago
rating 4.0
Customer service is good. Accessibility is good. Storage units are clean and dry. Prices are escalating at a time when customers can not afford it.

Michael Barrett

4 months ago
rating 4.0
Very friendly. No real complaints. Pricing was reasonable and there was no undue pressure.

Kristy James

3 months ago
rating 4.0
The staff at the St Thomas location are super friendly and easy to work with. The storage unit is clean. The only reason I didn't give 5 stars is because our unit is at their auxiliary location and it's a bit difficult to get the gate open when you have a trailer...you have to park across the street, go unlock and open the gate and then go back to your car and then cross street to get into the property. It would be nice if it was just drive in.

Joe MacIntyre

4 years ago
rating 3.0
Just your average storage unit complex

T Beechey

1 year ago
rating 2.0
I booked unit online, when I went to set up unit I was told the unit I booked was at an offsite location just down the street !! figured that was ok. Went to the unit it was a rundown building with a 5 dollar lock on the site for security. to get to the 10*20 foot I had to go down a narrow Allie way (10 feet wide) with obstructions. very difficult to get a trailer to this unit. plus the unit only had a three foot door on it. This unit was nothing like what is pictured on the web. I contacted storagemart and requested a new unit, one that was trailer accessible, had security and a usable door. I was told when you book online you get big discounts so they give you the bad units. Storagemart did end up moving me to the main facility , so that made me happy, but now I have just bee double charged on my visa.

Jules Fern

11 months ago
rating 2.0
Arguably the worst spot to put a storage center as it shares a lot with Tim Hortons and the drive thru exits directly into the path of the storage drive thru door. Have had multiple issues with this, and the entrance keypad being so worn that you cant read some numbers/symbols. That being said the staff have been lovely and accommodating so it really is shameful that its just the positioning of the entrance that earns this beauty a 2/5 stars.

Ben Zeigler

3 years ago
rating 1.0
Non competitive rates vs London and area
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rating 5.0
1 Review
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Michael B.

4 months ago
rating 5.0
I had a pretty good experience. They were a little bit more expensive but they were in a convenient location and had very friendly staff. When I didn't...
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