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StorageMart

4780 Sheppard Avenue East, Scarborough, ON M1S3V6

Office Hours
MON - FRI9:30am - 6pm SAT9am - 5pm SUNClosed
Gate Hours
Daily6am - 10pm
Google Reviews
rating 4.7
Write a Review

Rabia Anjum

4 years ago
rating 5.0
Excellent! Cody was great, very helpful and quick. It's a great facility, clean and safe.

Gewan Samlal

4 years ago
rating 5.0
I Happy with Cody customer service great job

William Murle

4 years ago
rating 5.0
Ya the place is awesome great help and very understanding

??

5 years ago
rating 5.0
the staff Ray and cody were so friendly and helpfuli just need a short term storage, Ray Explained everything patiently and I got a good price. I'm so satisfied.

Noel Collings

5 years ago
rating 5.0
The support and services I got from StorageMart is a good one. They gave good outline on many issues how and when to store things properly, as doing it wrong will cost more. they state the facts of making new payment system available to there clients and how good it can be for me, and I love that. I find there storage facilities is, I think one of the best ones.

Corinne Alphonso

6 years ago
rating 5.0
My husband and myself visited storagemart personally and we were really welcomed. Ray showed us the storage we were interested in. It was clean and good.We were supposed to book only 30 days in advance, so went within the time frame. Once again, Ray and Cody were very helpful. Completed all the necessary paper work and we are all set. We move our stuff in the storage at the end of the month. I am sure everything will go well. Thank you Ray and Cody for all your help.

Calvin Thompson

5 years ago
rating 5.0
Great group of guys there always helpful

Jean Soulodre

7 years ago
rating 5.0
This was my first time using a storage facility. Research indicated you were the best, after dealing with Ray at the 4780 Sheppard East location, you proved it. Units were clean and accessible; staff friendly and knowledgeable. Thanks. I will use again if the situation arises.

Gg Ss

5 years ago
rating 5.0
Great guys, great service...been a pleasure. Thanks Cody#2

Chris Lue

5 years ago
rating 5.0
Been with Storage Mart at Sheppard and Mc Cowan Cody the manager and Ray assistant manager are great guys very efficient and professional I highly recommend this location to anyone.

ivan nikolchovski

5 years ago
rating 5.0
Just moved into a unit got great service from the manager Cody thank you for all the help

Pat Headley

5 years ago
rating 5.0
My husband and I needed shortterm storage to facilitate our move to Scarborough. Cody, Cody and Ray were awesome! We had never rented a storage locker before, and they kindly helped us through the process, answering my many questions and concerns. Amazing customer service and reliability. This is certainly where we would go if we ever needed a storage locker again. Keep up the good work, guys!

Cynthia B

5 years ago
rating 5.0
Cody was a great help, very friendly and very knowledgeable. You got a great employee working for you. Thanks Cody

audrey anderson

5 years ago
rating 5.0
The customer service is awesome very friendly geat suggestions to pick the right space to save money. I am a repeat custer and i will for sure refer others to rent here also i must say the location is convient.!

Iain Law

4 years ago
rating 5.0
Black metal is kreig

amir alizadeh

6 years ago
rating 5.0
amazing experience, very friendly and clean, will use this storage again for sure

Karen M

5 years ago
rating 5.0
I had an amazing experience at Storage Mart. Ray was very helpful and took the time to show me around the unit and go over the whole process.Also, the unit is very clean i had no problem at all. I definitely recommend this Storage Mart.

???

5 years ago
rating 5.0

Daveng Patel

5 years ago
rating 5.0
I have been renting at this location for about three months i would highly recommend this location. The staff are extremely freindly and knowledgable thank you

Nancy Hinricks

5 years ago
rating 5.0
Hey. Jusy had a great experience with the Cody's at Storage Mart! Thanks guys.

Akhtar Jafri

6 years ago
rating 5.0
I am with storage Mart around 3years and continue with them I like the management and staff they are all cooperative and knowledgeable helpful thanks

Steve Balogh

4 years ago
rating 5.0
Great manager. Very friendly. Must rent here.

Lyse Kwizera

4 years ago
rating 5.0
Ray was very professional and helped me choose the right size of my storage unit. Great prices

Hamil Ali

4 years ago
rating 5.0
Staff were excellent and friendly. Great location! Thank Cody, Ray, and Byron for your help

Evelyn Tsang

4 years ago
rating 5.0
Cody is very helpful and very friendly... Love to be here... Love my new storage too. Thks thks

Cindy Orleck

4 years ago
rating 5.0
Very satisfied with service!!! Manager and staff are exceptionally helpful and knowledgeable, clean, reasonably priced, would highly recommend

Deborah Wallace

4 years ago
rating 5.0
Very friendly, professional and courteous staff. Clean lockers and flexible hours were much appreciated.

Space Naughts

4 years ago
rating 5.0
Good service, clean operation Cody is seriously on the ball Homerun

Rafi Sadurian

4 years ago
rating 5.0
I haven't used the storage facilities yet, but have been there to make arrangements for renting one in addition to buying moving supplies. From my experience I found the staff very helpful, friendly, professional and courteous.

zama joy

4 years ago
rating 5.0
Highly professional ,respectful and kind staff.Clean facilities and office is very well kept clean and feels good to be even waiting for your turn in it.I highly recommend this storage facility.I use the Shepherd Ave. East . location.You are the best.Keep it up!! God bless you all for such wholehearted effort you put in your work.Very impressed.

Daniel Cho

4 years ago
rating 5.0
Storagemart has been great for my need. The place have access 24/7 and 3x3 storage units.

Reyah Baltazar

4 years ago
rating 5.0
Cody, the manager, he was awesome! Very helpful, informative and super nice. Great experience.

Joyce Anderson

4 years ago
rating 5.0
Very happy with this storage Safe Secure Great customer service

Karen Richardson

4 years ago
rating 5.0
I have only gone through the booking stage so far, but the staff has been very helpful working with me and the dates I require...very thankful.

George Sakthivel

3 years ago
rating 5.0
Great job! Good service

Anna Bazzo

3 years ago
rating 5.0
Cody was fantastic. He was very helpful nd answered every question I had.

Victoria Dubinsky

3 years ago
rating 5.0
Cody is awesome! Thank you so much for all your help! AAA CUSTOMER SERVICE!!!

Renaldo Regis

3 years ago
rating 5.0
Service at storage Matt have been wonderful during my 5 years at this location customs service is great.

Emerson Valdez

3 years ago
rating 5.0
Great location to rent! They guys here are pros

hind BENABDESSELAM

3 years ago
rating 5.0
I had a box in this storage for one year during my qork outside Canada. I really appreciate the quality of the service and the quick aswers by email from the manager. I recommand !!!

Tanyell Dorrington

3 years ago
rating 5.0
Great customer service

Samuel Smith

2 years ago
rating 5.0
Awesome place. They take money and give you a better service

Eugene Vargas

2 years ago
rating 5.0
Customer service here is definitely 5 star. Ray showed me several clean and secure storage rooms, and helped me decide which one of said storage rooms can meet my needs and my budget. A special thanks to the manager, Cody. I highly recommend this facility to those who need extra storage.

2338845 Ontario Ltd.

2 years ago
rating 5.0
Awesome, awesome and awesome friendly people and an excellent service. Very helpful and very kind guys every time I have asked things. Gave all the information I need.

kanta Thambirajah

2 years ago
rating 5.0
Cody is awesome! Thank you very much for all your help! A1 CUSTOMER SERVICE! I really like this place,very good customer service!!!!!

Toney Morrison

2 years ago
rating 5.0
I've been keeping the stuff here since 2015, not complaints. Clean and secure building.

Davis Shi

2 years ago
rating 5.0
I have moved to this friendly-environment property since June 2016. I regret to have to move out from this property due to very poor business volumn to justify my continued renting of the unit. I am pleased to express my sincere gratitude to Byron and Cody for their most friendly and helpful service and advice rendered to me in this extended period. I also would like to recommend prospective tenants to consider this friendly-environment property.

Lisa Vuong

2 years ago
rating 5.0
Excellent service, Cody helped us a lot with his knowledge. All our questions were answered. We will definitely be back in the future and recommend this location.

GigglesPlayland John Pagonis

2 years ago
rating 5.0
So I've been dealing with StorageMart on Sheppard & McCowan for the last couple years and let me tell you the customer service there is absolutely amazing deal with Cody fantastic guy!! tell him from Giggles sent you he'll take care of you.

Mishti Juno

2 years ago
rating 5.0
Excellent customer service! The staff are friendly, efficient and very helpful. I also find this location convenient and the units are ground level, which make it very accessible.

Nazha Sabiri

2 years ago
rating 5.0
Your service was excellent, it is just a cultural thing with me, I grew up in a culture where having 60% is very exceptional, so you can assume my 3 stars are actually a 5 stars thing. Again your service was excellent, I emailed you to inform about vacating the storage and that was it...it doesn't always work that easy with many other companies.

Tania Kwan

2 years ago
rating 5.0
The store manager was really helpful, super friendly and very thorough with explaining everything. The unit was clean and the manager even took the time to personally take me to it and show me how to access everything. I will definitely be considering renting monthly from here!

Arun T

2 years ago
rating 5.0
Cody provides the best customer service ive ever had. He was helpful, explained everything well and was overall very friendly and genuinely happy to help. I wouldnt go anywhere else!

Suzanne Marshall

2 years ago
rating 5.0
The staff member that helped us, was thorough in explaining everything, we were not rushed, and he took the time to show us the units we were renting. The facility is clean and well kept and the fees for each unit are less then half of what we were being quoted a year ago from other storage facilities.

YUSUF NASERI

2 years ago
rating 5.0
The staff is so kind and helpful, they helped me carry my stuff and put them in the store. Stores are very clean and in good order and you put your own lock on the store also I think price is reasonable.

Mr. Gaming

2 years ago
rating 5.0
The service talking to Dolores in the USA what's fabulous made my day and make me laugh awesome support team this is going out to Dolores at the head office

Catherine Gervais

2 years ago
rating 5.0
Service was fast, staff have all been very knowledgeable and a pleasure to speak with. I will be definately be sharing this company with my Facebook friends. Even the facility I was booked for was able to help me with moving companies to unload my UHAUL truck.

Catherine Gervais

2 years ago
rating 5.0
Service was fast, staff have all been very knowledgeable and a pleasure to speak with. I will be definately be sharing this company with my Facebook friends. Even the facility I was booked for was able to help me with moving companies to unload my UHAUL truck.

Sandra O

2 years ago
rating 5.0
I went with this location based on multiple positive reviews I read online. When I got there I saw why the good reviews. Clean storage units, amazing customer service and the price is the best considering how clean and the sizes.

Jack Kim

2 years ago
rating 5.0
I am Very Happy with Service I received from the Professional staff members at This StorageMart. The location is Clean and well managed and Friendly and Helpful Staff. Thank you.

Charles Yim

1 year ago
rating 5.0
Thanks for the front desk staffs at Sheppard/McCowan to process the administrative work quickly. Very patient and helpful. Thanks to Faizan in particular who not only had answered the phone and provided very detailed and handy info when I made my enquiry but also providing efficient services. Appreciated to all.

Hemant Phutela

1 year ago
rating 5.0
Great experience with storage service. Faizan was extremely helpful and made my visit effortless. Will recomend friends to visit.

Abdullah Rahman

1 year ago
rating 5.0
EXTREMELY SATISFIED WITH THE SERVICE I have rented a storage unit at 4780 Sheppard Ave E, Scarborough, ON M1S 3V6. I am very satisfied with the service I have received from Mr. Faizan. He is very knowledgeable, friendly and helpful person. He showed me several units to choose from. He was very informative about the service process as well. I feel very grateful about his work. Its a very nice and clean place. I would recommend this company to all of my friends and family. Thank you so much Faizan.

Tyi Rose

1 year ago
rating 5.0
Thank you Ann for all the helpful information. Thank you Cody for you assistance on site. The staff was helpful and friendly and I really appreciate the help.

Jacky Tse

1 year ago
rating 5.0
STORAGEMART IS GREAT Good company and Good.staff !

Alex P

1 year ago
rating 5.0
Came in on July 14, 2020 with my mom for a storage unit and was helped by Cody. He was very professional and helpful in the entire process. He gave us a tour of the unit and gave us detailed information and options when processing our paperwork. Very clean storage facility. Fast and easy process, was in and out in less than 30 mins. We were very satisfied with the experience dealing with this company. Thank you Cody for your help.

Wil

1 year ago
rating 5.0
Faizan provided a tour of the facility - very informative and complete! He goes above and beyond the typical service! Very helpful, friendly and polite. Highly recommended.

Mark LaFrenais

1 year ago
rating 5.0
I would love to take the opportunity to express my gratitude and all the assistance i received from the customer service staff during these stress full times. Not only did the staff assist me in finding a unit more suitable to my needs, they gave me moving advice and help when i needed it most. Thanks Cody, and everyone at the service desk!

Connie Chow

1 year ago
rating 5.0
Excellent customer service working with Cody, Leanne and Becky. They were very accomodating of our timeline to store our belongings and friendly in answering our questions. 10/10 would recommend!

Catharine E

1 year ago
rating 5.0
My first time using a storage facility. I first went in and the associate took me to the lot to show me the unit that I would be renting. He helped me find something suitable, explained everything clearly, nothing hidden. We are in between moves and I realized a month later that we needed a second unit. When I went back, there was a different associate working and he was just as helpful and friendly. All around it has been a positive experience to an otherwise stressful moving situation.

irum nausheen

1 year ago
rating 5.0
Very pleased with our visit to this storage mart. We received very good customer service by Manager Faizan, and got a site tour of the place as he showed us more than one unit at this time of COVID. He went above and beyond to meet our expectations.

Ahmed Ayish

11 months ago
rating 5.0
The place was well kept clean and the lady Shawn was of tremendous help. Even their promotion of 1st month free or booking everything done through online was also very ease of use.

Anthony

9 months ago
rating 5.0
Went in looking for a secure place to store my things. Omar was beyond helpful in finding me the perfect unit, not only was it going to comfortably store my stuff but it was right on the budget I mentioned to Omar. He was very friendly and had much patience walking me through the facility to find the perfect unit for me. Would definitely recommend, ask for Omar

Faisal Wisal

9 months ago
rating 5.0
Went on a visit to this site, Manager was really helpful. Nice & clean units with easy accessibility.

Sharmin Nishi

8 months ago
rating 5.0
Great staff at this location, very friendly, good deals and clean service! Would recommend for sure!!

Jeff Ross

6 months ago
rating 5.0
Professional and polite young man. Very helpful, no pressure, very good deal and clean facility. What more can you ask for? Check them out for your storage needs.

Make it Happen

6 months ago
rating 5.0
Needed storage for a day and a half as I needed to mt my van so that the mechanic could fix it as the van needed to be put up on a hoist . Anyways was so stressed out , luckily the storage unit was literally a 100 feet away . The guys at the office were extremely helpful and courteous . Thank you so much Omar , appreciate your kindness and help . Reasonable rates with great service to boot

Mohammad Faraz

6 months ago
rating 5.0
Great location and staff is so professional and welcoming. Mr Faizan was my representative and suggested me storage according to my needs. Thank you.

Kovi Sriskanda

5 months ago
rating 5.0
Highly recommended storage unit. The managers Cody is amazing, understanding and very personable. Location, security, pricing, and Cody are why I went with Storage Mart on Sheppard.

Francois Beaudoin

3 months ago
rating 5.0
Good price and very friendly

Ron Alsisto

2 months ago
rating 5.0
Thumbs up for StorageMart! Very convenient, easy access, clean and a good deal. Cody is cool dude who went through every detail explaining about my storage. Keep it up!

Christian Leyco

2 months ago
rating 5.0
Very helpful staff. I was shown various units to see which size was appropriate for what I needed. Have used them 2 separate times and the service has been consistently good.

adebare oyebode

1 month ago
rating 5.0
Omar is a wonderful guy. He gave me best service ever. His customer service is 100%.

Rebecca C

1 month ago
rating 5.0
My coworker and I have been visiting this storage unit for several years. We are so happy with the service and hospitality of the staff on site. Weve had the privilege to get to know Cody Omar and Faizon; they are extremely helpful and friendly. Always happy to see them on our drop ins!! Very clean site and convenient location right off the 401. Highly recommend this location at Mccowan and Sheppard!

Syed Iftekhar

1 month ago
rating 5.0
This location provided a reasonable deal with excellent services, and Mr. Omar was the ideal person to guide me through the process. I just love enjoy talking to this person his so funny.

Carol Taylor

2 weeks ago
rating 5.0
I am sure everyone who uses a storage unit would like to see this review. I have dealt with quite a few store but this one is exceptional. Omar is so great. They go above and beyond for your need. Thank you storage mart.

R R

9 months ago
rating 4.0
Omar was very polite, professional and patient and showed me different sized units as it was my first time using storage. The premises and units are clean and well maintained. The one big improvement that could be implemented would be allowing 24 / 7 gate access like some other rival companies instead of being limited to 6 am to 10 pm. Also the washrooms are closed.

Katrina Jota

3 months ago
rating 4.0
Very clean storage and friendly staff. Pricing is reasonable too. Cart is not always available though. Had to find in the premises but ended up carrying the boxes to my unit.

Senthil Kumaran

2 weeks ago
rating 4.0
Very helpful team. They answer all your questions patiently. They are reachable through any channel you prefer like email, phone or in-person and their website, customer service and payment gate in their storage-mart site are all seamless. Overall good experience.

Roberta Haines

2 months ago
rating 3.0
EDIT Cody has always been amazing to us and helped us with everything we need. We have only had one issue with a leaking unit in 5 years and he gave us all the information we needed. So I am giving the business staff 5 my rating is based on pricing which is not Cody's fault. Also because the price of rent on these units is crazy high!!! Ok I have rented units here far to long. The 2 recent price increases leave me feeling like I need to find a new storage unit. Disappointed customer with 5 years paying more for storage than I do my rent ugh

Ree~Ree Whyte

2 years ago
rating 1.0
Zero stars on service... this American company care nothing for their customers they just take your money... Storage Mart online system crushes and they aren't open on Sunday you set up per-auth payment and they never go through. leaving you with late fees.... If I could move all my things out of this storage today I would. If I need to use storage again i will never ever use this one..... ***DONT WASTE YOUR MONEY RENTING FROM HERE DAYTON STORAGE ON MORNING SIDE AND SHEPPARD IS WAY BETTER!!!! AND CHEAPER!!!!***

Ann Marie Comer

1 year ago
rating 1.0
DO NOT USE THIS FACILITY. I have an account at this location for about two years and experiencing my second increase of over $16. Customers must pay monthly bills with a credit card since online payments cannot be paid with a bank debit card; even if it has a Mastercard/Visa logo. They are NOT a customer focused company! I suspect most of their reviews are FAKE, PAID! I will be moving out ASAP!! :-(

Sam K

1 year ago
rating 1.0
Customer service is horrible even a manager Cody, we reserved a storage unit, one of the employee showed us the unit and later at the front desk we said ok she took our id info &5 days were given to confirm if we will take it or not, next day we get a call that its first come first serve because one off the customer representative was going to get commission if he booked under his name he decided to give it to someone and didn't not even confirm with us before give it away. Day 3 I'm there too do the payment and I have moving truck on the way coming in to store the stuff We get surprise now they told us its gone. Only cause the guy was getting $2 commission

Emmanuel Sibal

8 months ago
rating 1.0
They increased my rent within 4 months of using the locker. Agent told me upon signing that the rate is valid for 1 year. Spoke to customer service and one of their managers and they were not helpful at all. Misinformed, bad experience and horrible customer service. Avoid this place.

A

6 months ago
rating 1.0
My locks for the unit was broken professionally. At first When im assigned to this unit Omar and I viewed the unit and I signed up for it. Just when I began loading in - I found left behind item(s). I notified Omar immediately. Omar retrieved the item(s). This means this unit was not inspected properly. I can understand if you missed a spot people do mistakes. I requested for a new unit and Im willing to pay extra if I have to Omar said its all booked - No option. 17 days after I discovered both my locks broken professionally. Culprits inspected my belongings inside the storage locker. I'm not assuming anything I phoned the office and began to speak to the property manager and asked him if he can show up at the locker unit to investigate with me. He said to me he's with a customer- Which is fine A few minutes later I returned to my storage unit and the property manager is standing infront my locker alone. He agreed my locks are broken and something fishy is going on. I believe the camera outside is almost good enough to open a can of warms since there wasn't a camera where my unit was. In addition I believe that staff and/or property manager know more than what they said to me. I appreciate your business and I learned a lesson I blame only myself because I should have known better not to do business with an individual(s) that doesn't know what the meaning of "RIGHT THING TO DO" All im asking is a total refund for the 2 months I paid.
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rating 2.5
3 Reviews
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Shanna S.

2 years ago
rating 5.0
I called to find out how to pay my bill online. Jason walked me through the steps and was very patient and friendly. I'm a new storage unit renter so this...

TheMrJdunks ..

1 year ago
rating 1.0
When i stored my products with storagemart it got broken into. Someone had picked my lock and stolen all my items inside. Immediately i reported the crime,...

Ryan C.

7 years ago
rating 1.0
**Beware**Storage Mart is a very unprofessional company. I stored my items here for over two years. Last winter, when the snow melted - a lot of the units...
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