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StorageMart

25 Crouse Road, Scarborough, ON M1R5P8

Office Hours
MON - FRI9:30am - 6pm SAT9am - 5pm SUNClosed
Gate Hours
Daily6am - 10pm
Google Reviews
rating 4.8
Write a Review

Marzena Bachtin

3 years ago
rating 5.0
Staff at Crouse is very helpful and friendly. I was able to rent a unit just right for my purpose. The unit and hallways are well maintained. I am happy to have 24/7 access.

Csilla Marton

4 years ago
rating 5.0
I have been long term tenant at Storage Mart, the helpfulness of the staff is great. They always answer all questions no matter how small. There customer service is great. The management team is always smiling and courteous. More business should be like this team. Great job Wendy and Edward.

Penny Eggett

4 years ago
rating 5.0
Right from the first phone call i was treated with amazing customer service. Wendi recommended the best storage solution for my items by asking all the right questions. Upon arrival to the facility, i was greeted with a smile and taken care. The facilities themselves, spotless and secure. I am very happy I have chosen this StorageMart for my personal belongings and I recommend this location to anyone in the city! Thank you to Wendi for going over an beyond my needs.

Uncle Neil

4 years ago
rating 5.0
The facility at 25 Crouse is top notch. The grounds are well kept and the service at this location is stellar. Wendi is kind, courteous, considerate, and patient with everyone who walks in the door. She is a true asset to this company and all my friends and family will continue to use avail ourselves to everything this company has to offer whether it be a storage unit, boxes, or any other supplies. Thanks for everything -UN

rory simms

3 years ago
rating 5.0
Alway helpful and easy to deal with very nice people...

Jason Atkinson

4 years ago
rating 5.0
This location is absolutely the best!!!!! Staff are friendly and incredibly helpful. Been using services for about 4 years now all due to the staff being so great. They've gone well above and beyond since day one and have become friends just as much as staff for your business I highly recommend this location to anyone Jason Atkinson

Ashley D

5 years ago
rating 5.0
Excellent customer service. Wendy is great to deal with.

Imran Siddiqui

3 years ago
rating 5.0
Great people and helpful. Would reccomend.

Mary Simpson

3 years ago
rating 5.0
Helpful, efficient and clean. Very happy.

Gajen Para

4 years ago
rating 5.0
Wendy was very helpful in getting me started. This was the first time I had ever rented a unit, and she made it so easy for me. The unit was clean and well maintained, easy to access any time of the day; especially for the movers with the big truck. I would definitely use them again

Shosh Bani

3 years ago
rating 5.0
The staffs are great and the service is super

Corazon Bergman

4 years ago
rating 5.0
Good customer service and helpful that help my needs

MH MOHAMMAD

3 years ago
rating 5.0
I can say Wendy and Edward are a pleasure to deal with. Always a smile and friendly.

Kelia marie

3 years ago
rating 5.0
This place is awesome I recommend to Everyone friendly an fast

margaret w

3 years ago
rating 5.0
I had a wonderful experience! Extremely helpful, great service. Would definitely recommend this location!

bulgarin83

3 years ago
rating 5.0
Great staff and great location. Couldn't ask for more!

Ark Setzu

3 years ago
rating 5.0
The storage mart is fantast and the staff was very friendly and helpful. I got the best deal in town!!!! Highly recommended if you meet Wendy or Edward they are the best to deal with. Much appreciated!

ED KACZ

5 years ago
rating 5.0
I obtained a unit at this location in 2009; and have found Wendi (the location manager) to be professional, knowledgeable and accommodating related to my needs and access to the unit. Wendi and her current staff have expertly maintained the interior and exterior areas; insuring the facility is clean and accessible especially in the winter months. Wendi has been an asset to Storage Mart; I highly recommend this facility and its staff. I had two complaints. One was about a discourteous (former) staff member; which Wendi resolved. The Other is about the magnitude and frequency of pricing increases; which neither corporate or the regional manager, had been able to provide an adequate response, after I contacted the corporate call centre in the earlier years. Nevertheless my continued interest in this facility is due to Wendi (and her staff).

Patrick Pasquale

3 years ago
rating 5.0
Great rates. Friendly staff clean location

panthera black

4 years ago
rating 5.0
Great location! We've been there for the last 5 years. GREAT customer service. Wendy and Edward are so kind, nice, professional and lovely people to deal with. The place is clean, tide, never caused any problem. I woud definitely recommend the place to all my friends! Thank you very much Wendy and Edward! the happy customers Anna and Greg

raymond mokhtar

4 years ago
rating 5.0
i work for p m glass and we have a unit at this location for so many years and we have no complain what so ever the staff and customer service are great always smiling and friendly and easy access in and out 24\7 place kept clean all the time i really i recommend this location to any one

Nicole B

3 years ago
rating 5.0
Everyone who works there is polite and helpful.

Joelle Mokhtar

5 years ago
rating 5.0
I am very happy with the manager at this specific location. The storage is very organized. I've been at this location for over 15 years years. Specifically, wendy, the manager, has been working so hard. She was shovelling snow on the worst days to do so. She removed snow from the storage unit doors and one day, I saw her doing all this with a blue face, which made me worried. But one thing I do not like about this specific storage mart is that the price increases more than once a year. Other than that, I think everything is great, especially the manager.

Gina McDonald

4 years ago
rating 5.0
I want to thank Wendy and the staff at the Crouse location for making our locker experience a comfortable one. We were concerned about our furniture and possible dampness. Wendy gave us tips on how to protect our items and made sure we were in the appropriate section. I have had to use other storage facilities in the past and have NEVER seen one as clean and well maintained as Crouse Rd. All in all I would without a doubt refer family and friends to this location. Prices were comparable to others, but the atmosphere won us over. Thanks again. we look forward to doing business with you again.

shokri kafafi

3 years ago
rating 5.0
I'm happy with the service. Both of the staff are great to deal with. If you need storage this is the place.

Stax Mary-Jane

3 years ago
rating 5.0
Came back a second time, wont go anywhere else for a unit. Very efficient and friendly service. Extremely happy with overall service and my things sated in the same condition

Amesh Mohamed

3 years ago
rating 5.0
Very pleasant and helpful couple work there. Found my storage quick and easy to access. Very clean halls and well lit.

Jacqueline Macdonald

3 years ago
rating 5.0
Wendi and Edward have gone above and beyond to assist my husband Latif and his business needs, they are so accommodating and friendly. When you need something they are so efficient and professional and we wish that even a fraction of the people we have done business with were of the same nature.

Tammy Dunn

3 years ago
rating 5.0
Really friendly people. Wendy is really nice and friendly. Great customer service.

Peter LeBlanc

3 years ago
rating 5.0
Everyone here is so friendly and nice. Place is very clean, a little hard to navigate if it's your first time but it's a large property so that can't be helped, and the staff will be more than willing to help you out.

Monique Galloway

3 years ago
rating 5.0
Nice people i would recommend them people there.

Eren Acikalin

2 years ago
rating 5.0
Wonderful customer service. Wendy and Edward were very helpful and nice! Thank you for the help

Susan Sacchi

2 years ago
rating 5.0
I have had storage space here for several years....the staff has been so considerate. When I was cleaning out most of my space....I was offered a much smaller one to hold the few items I am not ready for. I have told them that I shall recommend them to anyone looking for space. Thank you!......susan

Carmen Jackson

2 years ago
rating 5.0
Glad I'm there with my stuff in storage and the associate there Wendy is a great help always

Stephen Thomlinson

2 years ago
rating 5.0
Every body is great and the service is exceptional

Patricia F.

2 years ago
rating 5.0
Very efficient & helpful staff. Easy access anytime. Very clean & safe. Good stock of moving & packing supplies.

Derek Smith

2 years ago
rating 5.0
Great place. Good management. Clean place

felixantoine bordeleau

2 years ago
rating 5.0
Excellent service by Edward, the place is well maintained and clean

Rperro C

2 years ago
rating 5.0
good location, great staff. helpful working with your timeline.

Toni D. Johns

2 years ago
rating 5.0
The community welcome is the best. Wendi makes it happen. A really feel good experience, efficient business. I feel my storage is in good hands.

Toni D. Johns

2 years ago
rating 5.0
The community welcome is the best. Wendi makes it happen. Easy access to storage locker. A really feel good experience, efficient business. I feel my storage is in good hands.

just here

1 year ago
rating 5.0
I have used storage units many times in the past for personal and business purposes and nothing compares to StorageMart. I am very impressed with the rates (ended up getting 2 units), very clean with no signs of water *mold* as i have seen in other storage places. I am not sure if all StorageMart locations are the same but at 25 Crouse rd I must say the staff are Amazing. This might seem a bit over the top and this review a bit like a novel but I wanted to make sure to express how much I appreciate great staff that not only know how to do their job but also have exceptional people skills. The location gets a 5 star but (I hope I spell the names properly) Wendy and AJ would get unlimited stars. If I was to write about how amazing the 2 are you would think it is a fake review. If you need a storage unit take it from me and visit this place and I know for sure you will agree with my review 100%

Andrei Calinescu

1 year ago
rating 5.0
We had the pleasure of meeting one of the managers, Wendi. Wendi did a fantastic job explaining all the different options we had and never ran out of patience while we asked our too many questions. Edward was very helpful on the phone as well. Great team, super clean facility, highly recommended!

Brentt Hood

1 year ago
rating 5.0
Friendly employees with an attitude that makes you feel welcomed and appreciated.

Jaya Jaikissoon

1 year ago
rating 5.0
This is the first storage ive ever used..as well as location... amazing customer service.. Wendys a doll so sweet..been a bit over a year and they're always helping when i need to make adjustments or changes. Thanks guys!!!

Paul Lewis

1 year ago
rating 5.0
The staff at Crouse took great care of me. Thanks Wendi and Uday for making my life easier. 5 star service for everything

UNIVERSAL BRICK AND STONE

1 year ago
rating 5.0
Wendi makes sure the grounds are well kept and everything is up to code. Customer services is amazing. Keep up the good work.

Ruiya Li

1 year ago
rating 5.0
I was at the store today to see and ask a couple questions about a storage unit I will need soon. I spoke with Wendy and she was really helpful and took the time to explain and show me everything! I will be back to deal with her.

kumaran thiva

1 year ago
rating 5.0
Convenient location, great facility and friendly staff pretty much sums up everything about this place!!

Mary Woodcock

1 year ago
rating 5.0
Great owner who helps a lot to end homelessness great man great location

Stefanie A

10 months ago
rating 5.0
Friendly and professional staff (thanks Uday!) Secure facility with well kept grounds and clean units. So far, so good!

Mary Woodcock

1 year ago
rating 5.0
Great owner who helps a lot to end homelessness great man great location

Evan OBrien

6 months ago
rating 5.0
Have been keeping my stuff here for almost 6 years now and have never had even the slightest problem, great place.

Derek Smith

2 years ago
rating 4.0
Great place. Good management. Clean place

John Recker

1 year ago
rating 4.0
Convenient and clean.

JT Samurai

1 year ago
rating 4.0
Good service. Clean location. Friendly staff. Everything good.
See all Reviews
rating 2.0
2 Reviews
Write a Review

Paul A.

5 years ago
rating 3.0
I was a profit-center for this facility for 15 years, so my review is going to be mixed. I have good things to say about the staff who run this particular...

Roger B.

8 months ago
rating 1.0
I had my stuff stored at this location for almost 4 years. The increase in storage costs were outrageous. after 4 years I was paying more than double the...
See all Reviews
  • 24 Hour Access Upon Approval
  • 24 Hour Cameras
  • Boxes & Supplies
  • Climate Control
  • Drive-up Access
  • Online Bill Pay
  • RV, Car, Boat