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Office Hours
MON - FRI9:30am - 5:30pm
SAT, SUNClosed
Gate Hours
Daily6am - 10pm
Storage Customer Reviews
Rami Arbil
4 years ago
They were so helpful and made the whole process so easy, really good customer service and 24 hours access to the storage. Highly recommended
Despina Danishwar
4 years ago
Dina was so helpful and made the whole process extremely easy, thank you! Highly recommend
Peter Dao
5 years ago
This is my first time renting a storage unit. I'm so happy I went with StorageMart. The first second I walked into the office, I was greeted by Dina, the manager, whom was really friendly and helpful. I didn't know what to expect; both Dina and StorageMart set the bar high for the competition, that's for sure. I was super impressed by how clean, large, and secure the storage units were. Dina took the time to explain everything to me, showed me the unit, explained how the gate works, and got me signed up in less than 30 minutes. The pricing is very affordable and clear, with no long-term contract and hidden fees. I was even allowed access to my unit days before my actual start date, which was great! I highly recommend StorageMart. They are professional, clean, secure, and actually care about their customers and service. I'm very happy, and feel great about my decision to rent my unit here. 5 stars!
Caitlin Miller
5 years ago
Found Storage Mart online and went into the store to sign up. Great friendly, knowledable staff. I would recommend Storage mart to anyone looking for convince and affordable prices !
Rene Richardson
5 years ago
Great experience and in a crunch they were able to help me out with my storage needs at a very reasonable rate
Nader Hanna
5 years ago
I just booked my first ever storage unit last week through Storage Mart. Dina was very friendly and helpful, unit was clean and prices were fair.
Paul Verheggen
4 years ago
This is my second time renting space from this Storage Mart location. Service is great, units are clean, access is easy and available 24/7. I would definitely recommend this facility.
GAURANG BHATT
5 years ago
Nice staff to deal with and very good facility. I would recommended this facility. Thanks.
Emily Bissett
5 years ago
Having a wonderful experience. The office staff has been very pleasant and helpful. Very convenient! Always nice to be greeted by friendly staff.
Keep up the good work
elaine collier
5 years ago
we had excellent service when we went to rent our storage unit. Dina the person in charge of that Storage Mart was so pleasant and very helpful. I would not hesitate to refer my friends and family to her location. Thanks again for the great experience......Now a days you just don't find customer service like this , Dina really is a great company asset ...you are so lucky to find someone like her to look after your business....there is so much competition out there and it is the people you employ that will bring new and old customers back.....yes I am a very satisfied customer.....
Adeel Dosani
5 years ago
Very helpful and professional staff. Units are clean , and setting up was an easy and efficient experience.
Tim Bostick
5 years ago
I've rented with them for about a year and it has been a great experience. Both Maya & Dina were very helpful and friendly during my dealings with the office. The rental unit was clean and reasonably priced for the size. I would definitely recommend using their services if you're looking for extra storage (either short-term or long-term ).
Carolyn Caldwell
4 years ago
I posted a problem with accessability to my locker on Sunday, I also had called Milton and left a message with them - They called back early Monday morning and resolved all my problems thanks for the great follow up ...
Family Place
5 years ago
Storage Mart in Milton was very clean. The staff were helpful when we needed to move to a different unit. They were professional. Anytime, I needed to have a question answered, they were there able to take the call.
Thank you for a job well done.
Mike Laverty
5 years ago
Great facility. Dina was great. we had a unit and wished to move to a smaller one. Dina was very helpful, made the whole process very easy.
I would recommend the location.
Jeff Snyder
5 years ago
Check-in for my unit was very smooth thanks to Dina. She was cheerful, knowledgable, and courteous -- a real professional.
The unit was clean and well located. Access to the property was secure, but entry was easy with my personal access code.
Overall, a good experience at StorageMart Milton.
Elaine Stover
5 years ago
Great experience of renting.
Maya was extremely professional and helpful. Fully explained all the specifics.
Unit was in good condition and very clean.
Simon Parks
5 years ago
The unit we wanted was not available despite being listed as available online. I was provided with several options to help meet my need including being put on a list to get the unit I wanted. Dina was helpful, friendly, and not pushy. I appreciated the down to earth interaction. Pricing was fair but not exceptional value.
Ope Eniola
6 years ago
Super convenient.
That I don't have to climb up a flight of stairs is awesome for me.
Staff very friendly too..
Nelson Dimaano
4 years ago
The manager Dina was very professional and great to deal with. The storage compartments were nice and clean. Highly recommended!
Scott Turner
4 years ago
It was a pleasure to go back to see the woman who took care of me a week earlier and give her a Starbucks card for such exemplary service. She explained everything so well that I had zero questions days later. It's nice to see a professional say and do everything correctly, with no extraneous bull. WELL DONE!!
Daniel C
4 years ago
My Experience was more than pleasant, the manager Dina was more than helpful explaining everything in an easy and efficient way. always answers or calls back if I had a question. I highly recommend this facility based on the manager alone.
Dan C ;)
Keith Fernandes
4 years ago
Awesome place to rent a unit. Great customer service. Sign up and setup process was super easy. Unit was clean and 24/7 access was a big plus!!! Would rent here again and would highly recommend this Storage Mart location.
Jacques Isabel
4 years ago
Great facility. The whole process was very easy. Professional customer service and I would recommend this location. Dina was very helpful from the beginning to the end.
Ray Grisold
4 years ago
Very friendly operation to do business with. Helpful in selection of unit size. Would highly recommend.
Todd Williams
4 years ago
Excellent experience at StorageMart. From the initial contact with the National head office through to the interactions with Dina at the facility in Milton everything was seamless and efficient. Dina was extremely helpful during the registration process and explained everything in full detail. No question went unanswered.
Peter MacMillan
4 years ago
I had been told that Dina at StorageMart would make acquiring a storage unit there simple and easy and she did. Based on this first experience I would use StorageMart again.
Kezia Tugade
4 years ago
Unit was held for me for about two weeks as I was unable to get in and fill out the required paperwork to actually check in. Finally was able to come in today. Great customer service! Gave me all the necessary info and even offered a discounted price on top of the already discounted price I was quoted online! Gated facility is exactly as described. Definitely worth checking out if you're looking for a well-priced, secure storage unit.
Ed die
4 years ago
We highly recommend using StorageMart 867 Nipissing Rd if you are looking to rent a self storage space. The whole process from booking on line to going into person to finalize the storage space was excellent. Dina was very professional and thorough and explained the contract in a clear and precise manner. She answered all our questions and made sure the space we got was exactly what we needed. We are very happy we chose their and are currently an existing customer.
Also their price was lowest at the time I got storage unit..
Faheem Kotwal
4 years ago
We showed up around 5:20pm just 10 minutes before closing time, but Deena took the time to show us multiple units and explain the whole process after she was officially closed. She was very professional, knowledgeable and easily sold us on the unit.
Chris Mulder
3 years ago
The new manager was incredible with his service, stayed past closed when I said I could not make it past the regular hours because of my work schedule. Would highly recommend this location and company
Belinda W
3 years ago
Amazing, flexible customer service! Impecable cleanliness. Everything in pristine condition throughout the seasons and varying weather. Easy, convenient access. Overall a fantastic experience. I highly recommend using this StorageMart for your storage needs!!
Walter G
3 years ago
Was here a few years ago and came back to rent again. Dina made the process of moving in easy and got me in to my unit quickly( as I was in a hurry). Facility is clean and well maintained. 5 star facility
Sept 27 2018 update I rent 2 or 3 unit's at a time depending on my needs. This place has a new manager Joanne. New manager has great customer service. This place is a 6 out 5 stars now. Makes running my buisness easy with some one who goes above and beyond when I need it.
Marinda Bucci
3 years ago
I want to thank Joanne for working with me and helping me sign the paper work needed for Georgetown location. Again very helpful. I will be sending people to this location as well
HungryJ111
3 years ago
Very reasonable and honest. No manipulative business. 100 a month for all my furniture and belongings to be stored. Not super fancy, but ultra clean and secure.
LyndA Roberts
3 years ago
Rented a space while selling our home. Prices were very reasonable, storage area clean and secure and the best is that Joanne was amazing! Always smiling and happy to help.
I went to another storage place in Milton before this one. The staff are not informed and it seemed they really didnt care if I was a customer or not. When I met Joanne....with her sparkling personality....sold.
Thanks so much Joanne and storage mart..you made the daunting task of moving and storage so much easier
Lynda
Ps. I have already told people about you!
Walter G
2 years ago
Was here a few years ago and came back to rent again. Dina made the process of moving in easy and got me in to my unit quickly( as I was in a hurry). Facility is clean and well maintained. 5 star facility
Sept 27 2018 update I rent 2 or 3 unit's at a time depending on my needs. This place has a new manager Joanne. New manager has great customer service. This place is a 6 out 5 stars now. Makes running my buisness easy with some one who goes above and beyond when I need it.
Kris Keeler
2 years ago
Rented this morning. Jo very helpful. Had never rented storage before. She made me feel welcome and made me at ease to leave my belongs here!
Sheryl Durant
2 years ago
Id like to say THANK YOU. To Joanne in your Milton location! She is so awesome!! She always has something so positive to share while Im paying my bill. She makes me want to go in to pay rather than the online option. She always has a great smile on her face! She was extremely helpful when I wanted to change my unit. She kept her eye open finding the new unit, that helped accommodate my new needs. Thank you a Joanne for ALL you do, for ALL your customers!!!
I remain your loyal customer,
Sincerely
Sheryl Durant
Janice Kemp
2 years ago
JoAnne is an excellent customer service representative. She provided friendly professional service. The Milton location has a five star rating because of her.
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adam martin
2 years ago
amazing service. very helpful and polite. would recommend them to all who need storage
Anthony Vecchio
2 years ago
Recently moved from another storage facility, found Storage Mart in Milton , I dealt with Manager named Joanne , I never met a more friendly and helpful person, Joanne explained all my options and was offered a better price for the same unit I had somewhere else , couldn't be happier , thanks Joanne
Darlene Faulkner
2 years ago
Hands down the best customer service we have experienced and continue to experience from our StorageMart in Milton.
Joanne , the Store Manager is an amazing example of GREAT customer service!. Very professional and personable. Joanne is a very valuable asset to your organization.
Fantastic Job Joanne,you impress me every time we connect Thank you!
Raffy Francey
2 years ago
Hands down Joanne was the best location manager ever in the Milton Nippising road. Really friendly and just downright kind.
Giancarlo and Ghazaleh Lembo
1 year ago
Had to do a two part move, and went into StorageMart on Nipissing Rd. Was helped by Joanne on three occasions as I needed three units.
She was incredibly helpful. I would not hesitate to go back at all.
Thank you so much
Abbas Khan
1 year ago
JoAnne is very customer focused and provides excellent service. Definitely recommend for all your storage needs.
A Z
1 year ago
Joanne is amazing. She has excellent customer service skills. It was great working with her!!
Craig
Craig Labelle
1 year ago
Jeanne is very kind and a great person to deal with you will be happy with your experience here
Murad A
1 year ago
Excellent service and affordable and happy to use them for my storage. I won't hesitate to use them again whenever needed for storage.
Sheik Zikran
1 year ago
Customer Service is exceptional. They are very humble and take time to patiently understand your requirements and give you best possible options. Really loved working with them.
Shaneen Murrell
1 year ago
I've been using Storage mart at this location for a year and a half and I have to say it was a smooth and easy process. The Manager Joanne has been so helpful and has gone above and beyond to help me when I needed it. Definitely recommend!
A Z
1 year ago
Joanne is amazing. She has excellent customer service skills. It was great working with her!!
Carmen Alexander-Nash
11 months ago
I started renting my storage unit in August 2019 and since my first time there Joanne has been totally awesome. She answered all my questions and usually opened the gate for me and others since she can see us! So sweet. When I told her my goal was to clean my unit out by the end of October 2020 she supported me and would ask for updates and gave me tips. She was just as happy as I was when I was able to move out! I will miss seeing Joanne but know I can drop by and say hi. Joanne you rock!
JD Don
11 months ago
Great customer service..The manager there is a wonderful person, always providing excellent customer service.
I recently rented a second unit and she was extremely helpful. She goes over and above to exceed customer satisfaction. I give her *****
Therisa Seung
11 months ago
Joanna was a sweetheart. Amazing customer service and knowledgeable of running a clean and safe storage facility. Highly recommended. Don't go anywhere else!
Thanks Joanna for making it easy.
Mario Henry
11 months ago
Great experience. Joanne was very helpful in explaining everything and saved me some money. Will have a repeat customer here.
Sandi Harrington
8 months ago
Started researching for storage info for future plans. Contacted JoAnne at the Milton location. She was very cheerful and pleasant as soon as she answered the phone. She was very helpful with information and best options for me. So nice to have such a pain free experience and to speak to a live person. Will definitely be contacting her again when ready for storage needs.
Pam S
8 months ago
Amazing and friendly customer service always from Joann. She is a SIX star employee! Fairly competitive prices on boxes and shipping supplies.
Susan Goulet
8 months ago
I called in to enquire about storage options and I spoke to Joanne. She was knowledgeable and friendly. She gave me all of the information that I needed. In a world of busy people I appreciated that it was an efficient and professional experience.
Sheri Gilmour
7 months ago
We highly recommend Joanne at Storage Mart if you need a safe place to store your things. Pleasant, helpful, knowledgeable and very accommodating. Thank you.
Purple Jesus
6 months ago
Joanne at the Milton location was amazing! Took the time to explain everything about renting a storage space. Also took the time to show me the storage that Ill be renting!
Steve Clark
4 months ago
Best storage units in town. Drive up and no hassle. Management treats you like family. Love the SI gke story an dease of access.
Kev Norm
4 months ago
I'm re reviewing this business. Fantastic place and decent prices. The best part is the accessibility in comparison to other locations. Clean environment, and Joanne is so pleasant to talk to and very accommodating. She understood my situation and made it as easy as possible. Definitely recommend!!!
Quinn J
4 months ago
Safe, secure space at a fair price. Joanne at StorageMart Milton was always very accommodating, friendly & generous. Great employee and an even better person. Thank you!
Doug Embleton
2 months ago
Joanne is great at what she does! I am beyond satisfied with the service she provides me. I would recommend she gets a pay raise and recognition for how fabulous her customer service is. Outstanding representative for storagemart!
The Water Tap
1 month ago
Joanne is the best manager Ive ever had here at this Storagemart. She provides constant care and understanding for my business and goes above and beyond to help with my expanding small business. I cant say enough good things and hope she gets a raise and recognition for being the best!
Amanda Birtwell
1 month ago
We had some trouble booking the size unit we wanted online so I phoned this location. Joanne was extremely helpful. She went above and beyond to get us set up. Excellent customer service.
Michael Smith
3 weeks ago
Joanne is great, super to deal with and resolved all of our issues. Thank you Joanne for your great service
Brian Rae
4 years ago
I needed rental space and was able to get it at Storage Mart. The Manager (Dina) was very helpful to set this up for me. This location was economically priced and convenient for my needs. Also it is very neat and tidy. This unit was accessible to get my equipment on a 24hr basis which was a bonus for me.
Brian
Ameya Pachhade
1 year ago
Excellent facility but feels like charges r on higher side.
Main disadvatage is that the storage units are on very ground level. So if there's moderate rain, you will hv water in ur unit
Kev Norm
10 months ago
Decently priced units, relatively clean. Small rodent issue, to be expected giving the location. The front gate should be replaced,the gate has a hard time opening during windy days. Some ice in certain areas should be salted. Friendly staff and always willing to help.
Miss Engel
4 years ago
It's an ok place. I haven't appreciated the annual rent rises (5-10% in each year) with no better service or facility upgrade to match. Also they periodically make billing errors and blame you. For example they had some foulup with credit cards, and tried to bill me extra for it. I had to get my card company to verify there was never a problem on my end. Things like that which are a pain to resolve if you are far away.
Baily Smith
1 year ago
Horrible customer service. Staff are rude and inconsiderate. The units are way too expensive for the quality of them. Would not recommend or use this company again.
Jessica D.
5 months ago
I was looking for a place to store my furniture for 5 months in Milton and was fortunate to have Joanne guide me through the process. She was so efficient,...
Storage Facility Amenities5 Amenities
- 24 Hour Access Upon Approval
- 24 Hour Cameras
- Boxes & Supplies
- Drive-up Access
- Online Bill Pay
Walter G
4 years ago