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Office Hours
MON - THU9:30am - 5:30pm
FRI - SUNClosed
Gate Hours
Daily6am - 10pm
Storage Customer Reviews
Glenn C
5 years ago
Utilized a storage locker during a home move - facility was clean and worked perfect for our needs. Nancy was great to deal with - polite, answered all questions and made the process seamless. Will use again if we need storage needs in the future!
Douglas Bruce
6 years ago
Clean, easy access and accessibility, very friendly. Nancy was very efficient processing the paper work. i was in and out in no time. A true professional with outstanding customer server. The best part, Nancy, the lady that works there is a Scot :) highly recommend it. Love the accent :)
Linda Dyer
5 years ago
Best customer service and the lady at the desk when I arrived May 13 was so helpful. I was surprised thinking it was a big company that their service would be terrible, I was wrong.
Scott Logan
4 years ago
Recently rented a storage unit we had an issue with a promotion being misleading and not being honoured. I contacted storagemart head office about it and they didn't seem to care. So wrote a bad review on here about the process, the store manager Nancy's saw the review and contacted us to set it right. Great customer service from Nancy, that is how you get and keep customers, too bad your head office doesn't think customer service is important. 5 stars for the Georgetown location, 1 star for storagemart head office.
Liane Vaughan
4 years ago
Really great experience! The manager was fast and helpful. Terrific customer service.
Stephanie Barrera
4 years ago
I have had a great experience at StorageMart and while dealing with Nancy!
Unfortunately there was a glitch with the system and my gate code, which left me unable to enter on the weekend. First thing Monday morning, Nancy called me and got me a new code that worked! I appreciated that she emailed me when she discovered why the problem happened, as it was very strange that I had the right information, but still couldn't enter the property!
Nancy is a pleasure to work with and so helpful! I found the area and units clean and feel sure that my belongings are secure. Definitely would recommend StorageMart Georgetown to everyone.
wendy shorey
5 years ago
Nancy is the most helpful personable person that we've had the pleasure of doing business with. We highly recommend Storage Mart in Georgetown. We will miss you Nancy.
Christopher Hawes
5 years ago
Nancy has been wonderful to work with. Pleasant and helpful, I could not be happier with her level of service. She is a great representative of your company.
Corey Seale
5 years ago
We used this facility for 1.5 years, and were very pleased. The property was well secured, clean and the service was good as well.
Marvin Gates
4 years ago
never had any problems with access to my locker , was able to go anytime with issues entering the facility . Nancy the manager was very helpful and always available to answer questions. i will recommend storagemart to all of my friends who intend to move and need to store items for awhile.
andrew Martin
5 years ago
Fantastic customer service. Was able to secure a unit in under 20 minutes. Nancy was extremely helpful!!
darrell marsh
5 years ago
Nancy is a very friendly person. Love going in to see her for a quick hello. Keep up the great work
Catherine Gallow
4 years ago
Excellent experience all the way! From the fantastic customer service ( an extra special thank you to Nancy ), to the sites cleanliness,security etc., I highly recommend Storagemart...My # 1 choice for any future storage needs!
David Murphy
5 years ago
Very pleasant experience with Nancy. She was very helpful and knowledgable.
Mark Smy
5 years ago
Good, friendly pleasant to deal with. Storage is well maintained and easy to access.
Thx
Todd McKechnie
5 years ago
The service is exceptionally friendly and pleasant. I often drop by just to say hi. Anyone in Georgetown or Halton that needs storage should use this place.
a shorey
5 years ago
I found StorageMart online, found a unit and tried to book and pay ,was not working so I called the help number the lady was awesome she booked everything online so I would not loose the last available unit,this was on Sunday.First thing Tuesday morning Nancy called to let me know everything was fine and let me know we could get together anytime that day to get the paper work done.Nancy took me through the steps at the gate and showed me the unit personally,thank you.Great service .
Peter Langlois
5 years ago
Nancy from StorageMart made my customer experience top notch. From account opening to pricing to unit options to account closing - I felt like a key customer throughout. I can highly recommend them.
Vince Malatesta
5 years ago
The storage space was just what I needed, and Nancy who works at the desk was always very helpful.
Jennie C
5 years ago
Nancy is absolutely lovely. Great unit - no nonsense and in convenient location.
Michael deBoerSap
5 years ago
Great facility. Dry secure units. Nancy the on site manager is a pleasure to deal with.
Kaz Kulaga
5 years ago
I had a really great experience here. Excellent customer service from the lovely Nancy. Nancy was awesome, true professional. I would recommend this StorageMart to Family and Friends.
Brian Lyons
4 years ago
Nancy provided excellent customer service -- very informative and helpful, as well as personable. I could not have asked for more -- I am almost looking forward to having to move all that stuff into the locker, just so I can drop in and say "Hi" to Nancy!
Brad Haynes
4 years ago
Nancy is an absolute charm to deal with. Friendly, knowledgeable, and downright hilarious.
Great clean, lit, secured, and well kept facility that I've found myself coming back again for my short term storage needs.
Always nice to buy local. Thanks for the awesome experience
Kim H
3 years ago
I have stored furniture with Storage Mart twice now and the main reason I returned is because of Nancy. Friendly & personable. Always going above & beyond. Good customer service is so rare to find these days. Thank you Nancy!! Truly appreciate it.
david Scott
3 years ago
Good price. Super friendly lady behind the counter. Answered every question. Very helpful.
Marinda Bucci
3 years ago
Nancy was very very helpful and understanding. She even sent me to milton where I was able to do all the paper work. Because of my school bus run finishes in milton. I will tell people to deal with both locations. Thank you nancy
Chris Stocco
2 years ago
Nancy is truly the best to deal with and will look after you to the best of her ability. The units were clean and easy to use. Thanks for all your help Nancy!!
GLORIA WALKER
2 years ago
Nancy was very nice & really helpful. I got what I needed and she answered all questions I had. She even gave a couple of tips! The unit is very clean.
Tesseract Global Corporation
2 years ago
I have rented public storage units in various places for 30+ years. While the units themselves are not too different the personal are. Nancy is by far the nicest erson I have dealt with in the public storage business. From prior to moving in until my final day last week, Nancy been available and helpful. I will miss her.
Garage Doorman
2 years ago
I recommend this facility to anyone that appreciates good service.
I dealt with Nancy who is an absolute gem, thank you Nancy for all your help you take pride in your work and I truly appreciate that.
Dennis Kwasnicki
2 years ago
Rented storage space for a period of six months. Support from StorageMart management was always congenial and helpful at all times. Storage unit was clean and well maintained. Would recommend to anyone looking for storage in the Georgetown area to contact StorageMart.
Ray Eckert
1 year ago
Georgetown StorageMart is an excellent facility for safe and secure storage.
Nancy the manager is very friendly, helpful and knowledgeable and will help you with any questions or concerns you may encounter.
C Galea
1 year ago
Needed storage space since I am between moves. Went to Storage Mart in Georgetown and the sales person was very friendly and very informative. Explained my needs and given a very flexible and fair solution .
Nicole Frost
1 year ago
Storage Mart has very friendly and supportive staff. They made the process very easy and ensured that all of my questions were answered.
Melissa Karsay
1 year ago
Easy check in. Friendly Staff. Clean facilities. Drive up lockers makes access easy and convenient.
Chuck McCormack
1 year ago
I have been using the Storage Mart in Georgetown for several years now. This year when I went in to reserve a unit for the winter, Nancy was not there and the new interim manager Maulik was there. Maulik was extremely courteous and helpful. He walked me around and showed me all of the available units that fit my size requirements. He told me that this was a temporary assignment and he was hoping to get his own location. Nancy is also courteous and helpful and she is returning to this location. This brings me to the reason for this post. I would strongly advise Storage Mart to place Maulik someplace permanently as he is a valuably resource and goes above and beyond what some employees do today. Thank You Maulik for your great service.
Jennifer Coombes
11 months ago
Easy peasy. And Nancy at the front desk is amazing. I will come back just to see her!!!!
Kurt Rohmann
11 months ago
I would recommend StorageMart. I needed a short term storage and it worked out great. Not only is the location safe and secure, the staff is very helpful and friendly.
Vince Campanella
8 months ago
My time at Storage Mart was stress free. The unit was clean and the service provide by Nancy was exceptional. She was always very friendly and helpful. I would recommend the Georgetown location to anyone looking for a storage unit. I would use Storage Mart again without hesitation.
Ashley Dwyer
7 months ago
Everyone was extremely helpful in securing a unit for our clients last minute on a Friday! Nancy made the process easy and we look forward to continuing to work together.
Paulo Vieira
8 months ago
Attention to detail, service, friendly and the grounds are always clear after a snowfall. Best facility in town.
Lianti Muller
7 months ago
My experience with StorageMart is great! When I arrived the first time, Nancy had everything already setup and her welcoming friendly attitude made all the difference. The invoicing and payment system is very convenient and at great rates. Fantastic customer service with anticipated supply needs available on site!
JASON DEBATTISTA
7 months ago
Nancy is very helpful and Friendly. She made us feel at ease. My wife and I highly recommend Storage Mart.
Rebecca Prince
5 months ago
Nancy was absolutely fabulous; very personable and friendly. My 2yo also really liked her. I look forward to seeing her again.
surmeet kaur
5 months ago
Amazing customer service, drive thru, secured. Got a big discount. Very happy
Adam Monast
2 months ago
Never an issue. Easy, fast secure and reliable.
No frills. Nancy was great as well.
Will recommend them for sure.
Michael Gillis
1 month ago
I have been a customer for 18 years (admittedly too long) and over the years have been the beneficiary of outstanding customer service by Nancy. When I required additional temporary storage space, Nancy was there with a solution. When the unit next to mine needed a replacement door and the resultant construction produced dust in my unit, Nancy was there to alert me and help with protecting my property. Storage can be just a commodity or it can be something more with great customer service. Nancy elevates Storage Mart to be something more than a mere commodity.
Alfred Robinson
5 years ago
Nancy has been very helpfull since the time 2 yrs.ago when we ckecked in. She's very professional.
Alf Robinson
Pat Mew
2 years ago
I have used this location in the past and my storage unit was excellent. This time around it was not up to standards at all, the floor had a crack right across so the floor was uneven, the door would not stay up and on several occasions when I was inside it closed down on me leaving me in the dark as the light did not work either.
The only saving grace was the lady in the front, she was very nice and helpful
Pat Mew
2 years ago
I have used this location in the past and my storage unit was excellent. This time around it was not up to standards at all, the floor had a crack right across so the floor was uneven, the door would not stay up and on several occasions when I was inside it closed down on me leaving me in the dark as the light did not work either.
The only saving grace was the lady in the front, she was very nice and helpful
Joseph Young
2 months ago
Don't try to buy anything here during your lunch break. A hand scrawled note in the door said that they were "unavailable" during 12 to 12:30.
Majid Khan
11 months ago
I have been a monthly subscriber to this company for a couple of months now and during these months i have never come across an employee who has such disrespect for customers and was continuously talking over me which is not what a good customer service representative does. Nancy from the beginning had attitude with me even when i asked how her day was and didn't bother to ask how mine was. I worked in customer service for years and its a rule to never talk over a customer and to speak in such a manner that she did. I would NOT be returning to storage mart EVER due to her services.
Tyler Bignell
5 months ago
These units are overpriced trash. Their gate was broken for several weeks making it completely useless. They tried to charge an additional fee for insurance even though I informed them I didn't need it. Now they're raising the price of the unit I'm renting almost 20% with two weeks notice. GOOD BYE!
Side note Nancy who works there is actually nice and helpful. I in no way blame my experience on her.
Bill H.
2 years ago
Cheap rates advertised online, when you go to set up they charge you a $20.00+ 'administration fee' and then ask that you purchase insurance at about $20.00...
Storage Facility Amenities5 Amenities
- 24 Hour Access Upon Approval
- 24 Hour Cameras
- Boxes & Supplies
- Drive-up Access
- Online Bill Pay
Mark Lehmann
4 years ago