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StorageMart

990 Syscon Road, Burlington, ON L7L5S2

Office Hours
MON - FRI9:30am - 6pm SAT9am - 5pm SUNClosed
Gate Hours
Daily6am - 10pm
Google Reviews
rating 4.7
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Andrea Pratt

5 years ago
rating 5.0
An international move necessitated us to store our furniture for the last 6 years at StorageMart in Burlington. The facility offered everything we needed - climate controlled, secure storage with 24 hour access. I've just picked up our goods and are pleased to find them in perfect condition. The whole experience was worry free. Alice was always responsive to my questions and concerns and we wouldn't hesitate to use the facility again.

Isabelle Leduc

5 years ago
rating 5.0
Excellent facility that is very clean and very well maintained with a top notch staff that is always there to help. I highly recommend them, you won't be disappointed! Make sure you see Alice, she is a gem!

bob naylor

5 years ago
rating 5.0
Great people to work with ,with supplies and information to just a friendly experience, thank you Alice Debbie

Kevin Mann

5 years ago
rating 5.0
Using the services of the Burlington StorageMart location has been a very satisfying experience. Alice and Mas are a pleasure to do business with and they maintain the site better than any storage facility I have used in the past. The buildings are clean, well-maintained with the added feature of being heated in the winter. I continue to do business with StorageMart at the Burlington location and recommend the company here to anyone looking for the storage services that they provide.

Steven Carter

6 years ago
rating 5.0
We have used the Burlington location at 990 Syscon Road multiple times a year for more than the last 5 years and never had an issue. Units are always clean and whether it is a last minute call for a unit or planned out in advance, Alice has always provided the type of phenomenal customer service and advice that is becoming harder to come by these days. Thank you Alice!

Dan Gapic

5 years ago
rating 5.0
Very professional, friendly staff and great products.

Wayne Cornack

6 years ago
rating 5.0
I have used this storage facility over the past eight years. Alice has been very helpful and welcoming to both myself and our family members who used the storage unit. The facility offers a very high quality of storage features. We lived overseas for seven years and stored our valuable family items at Storage Mart. The climate controlled feature meant that when we removed the items from storage after seven years they were dry, clean and fresh - we were so pleased with the results! I would not hesitate to use this facility in the future.

JK Burke

6 years ago
rating 5.0
Storage Mart Burlington has met and exceeded my expectations. From the first phone call, to the showing of the facility I have felt that my business is appreciated. Every time I return to load my locker Alice, Robyn and the other staff members are always helpful, courteous and cheerful. Best of all Storage Mart had the most competitive price when I compared with other storage companies in the area and the facility is easy to navigate, clean and bright. I would highly recommend Storage Mart! Wendy (Kae) Burke.

Christopher Sweet

5 years ago
rating 5.0
Clean, big facility. Helpful and accommodating staff

Dave Pickrell

6 years ago
rating 5.0
I just can't say enough good things about how helpful the folks are at this location. While my stay was just a few months I was completely impressed with the cleanliness and the ease to move in and move out. Big thanks and highly recommend

Margaret D

6 years ago
rating 5.0
Excellent facility and great customer service; Alice and Robin were wonderful. This is the third time I've used this facility and when I need storage space, this is where I go.

Patty Shepherd

5 years ago
rating 5.0
Great location and appears to be the best price in the area. Super friendly managing team and so clean you could eat off the floors. Very easy to recommend!

andy c

4 years ago
rating 5.0
Our family stored our entire house for two months and we couldn't have been happier with the service. The unit was extremely clean and well maintained. The price was the best I could find in the area. And the management was a delight. I highly recommend this StorageMart!

Emily Stillwell

4 years ago
rating 5.0
Alice, and her team are super friendly and helpful. Alice walked me through the process, and with her guidance, I realized I needed a much smaller unit than I thought. Honest, with good rates, and clean facilities. Thank you to Alice for making this as easy as possible!

Henry Fuchs

4 years ago
rating 5.0
I have rented a few different storage units at this location and my experience has been outstanding. The facility is always clean, in good repair and free of snow in the winter. The most outstanding aspect of my experience is working with the site managers - Alice and Mas. They are incredible people who really care about the facility and their customers.

Cheryl Munce

4 years ago
rating 5.0
Look no further for storage folks! Not only is this location great but they have every storage solution and moving product you can think of. Not to mention the biggest bonus of all, the managers Alice and Mas. The place is clean and extremely well managed. Great experience!!

Ryan Wilcox

4 years ago
rating 5.0
Very friendly, helpful, and informative staff. Our storage unit was clean and ready to go upon our arrival. Easy to access units with large moving truck. Thank you!

Paul Bowness

3 years ago
rating 5.0
Great place to store your extra home items

Gayle Henderson

3 years ago
rating 5.0
Dear sweet Alice. When we first came to the Burlington Storage Mart Alice saw right off that I was a bit of broken down old man, and eagerly found us the right size locker right next to the door for easier lifting. A few years later when we were again downsizing a bit, she quickly found us a smaller locker, also close to the door. And the stories. Alice and I have both lived full lives, and so sometimes when I was at our locker and didn't really have any business in the office, I would often drop in just to see Alice, and swap some tall tales. Our almost six years there were a real pleasure. If need be, we'll be back. Thanks; Brian and Gayle.

Geoff Brock

3 years ago
rating 5.0
We rented a locker for the past 5 years, gradually downsizing it as we sorted out our stuff. Alice and her team were friendly and easy to deal with. The units were great! Clean, dry and good security. Overall a great experience.

Matt D

3 years ago
rating 5.0
As soon as we walked into the Burlington StorageMart we were greeted with a smile by the super friendly Alice. Alice took time to show us a couple of different storage units as we were not sure what size of unit we would need. The storage units were very clean and the hallways were well lit. Alice explained in detail the rental process and made sure we understood all the terms of the agreement. This was our first time using a storage rental unit and Alice made us feel extremely comfortable with the decisions we made.

Shawna Bailey

3 years ago
rating 5.0
Great experience working with Alice at StorageMart in Burlington. She helped me manage a move from afar. I was moving items from Toronto to Burlington while living in Texas. Alice helped me greatly. recommended.

Jennifer Verwey

3 years ago
rating 5.0
Very friendly and helpful staff. Well maintain facilities. Very secure. I would use their facilities again if needed.

Rue Owen

3 years ago
rating 5.0
Very friendly and helpful. Made for one of the most pleasant transactions I've made in some time

pam shaw

3 years ago
rating 5.0
Incredibly efficient and friendly staff and although I have yet to move my possessions into my locker, the initial reservation was flawless. All questions answered leaving me with peace of mind.

Steve Costello

3 years ago
rating 5.0
Courteous staff and clean facility, Alice really goes a step above to make sure her customers are taken care of in way of what they need and to make sure they have gotten the best price that she can offer. Units are priced well and very clean compared to any other storage I have been to.

Julia B

3 years ago
rating 5.0
If i could Give more stars i would!. First time using this company i would recommend it to anyone. i was greeted by a friendly staff member by the name of Arjun. He was very helpful and patient answered all my questions. Great customer service. Thank you Arjun!!

irysh jones

3 years ago
rating 5.0
Very clean. People are very nice and helpful. Storage unit is clean ... reasonable prices

David & Alison Anderson

3 years ago
rating 5.0
Booked a different unit so it was much easier to store my car. Great service from the manager Arjun, very accommodating and pleasant to deal with.

Beth Brown

3 years ago
rating 5.0
This review is based on acquiring the storage locker.... I haven't moved into it. I received courteous and knowlegeable service AND first month free. The contract seems clear but make sure to read it thoroughly. No stress so far! :)

Paul Leece

2 years ago
rating 5.0
An efficient check in and a climate controlled, clean, accessible space.

Marina Mulligan

2 years ago
rating 5.0
New user of the StorageMart storage facility - Helpful staff and easy setup. The 10x10 storage locker provided to me was in a very convenient location and was clean and dry. Staff made sure to walk me through step by step of the storage process. 1-month free was a great incentive as prices of storage are fairly high - StorageMart seemed to be one of the best deals in the Burlington area. Easy code-entry and exit for almost the full day.

Philip Feitz

2 years ago
rating 5.0
It's the Right Move had been working with Storage Mart for some five years now. The service has been second to none. Friendly team, clean and secure facility. I always recommend that my customers use Storage Mart for the above reasons.

Marina Mulligan

2 years ago
rating 5.0
Updated Review: I used StorageMart to store my belongings for just under 2 months and have nothing but good things to say! My storage locker was clean and dry the entire time, and the drive-up convenience was amazing. The coded entrance was very secure and the personalized entrance code was easy to remember even after a few weeks of not entering. I looked at other storage units inside and was offered inside options that were still close to main doors (easy load in) and had wide hallways and doors to fit items through easily. The staff at StorageMart made my entire time with them stress free. They were always friendly and it was clear their goal was to give me the best service they could offer. They allowed me to see multiple storage lockers before making a decision and were flexible when I needed to downsize. Being able to leave at any time is a great option to have as well. The only reason I left StorageMart was due to having family members who could store my items. Would recommend StorageMart for storage in Burlington! ----------------------------------------------------------------- New user of the StorageMart storage facility - Helpful staff and easy setup. The 10x10 storage locker provided to me was in a very convenient location and was clean and dry. Staff made sure to walk me through step by step of the storage process. 1-month free was a great incentive as prices of storage are fairly high - StorageMart seemed to be one of the best deals in the Burlington area. Easy code-entry and exit for almost the full day.

Justin Beaudoin

2 years ago
rating 5.0
Beth is a great person to deal with. It's great to have the first month free too, she helped with that. And we are all set for renewing at a reasonable rate with a reasonable sized unit. Thanks for the help!

Marc Armstrong

2 years ago
rating 5.0
Clean and secure and well staffed.

Oneida Movers Ltd.

1 year ago
rating 5.0
We have used this facility numerous times. The units are always clean. The staff are very friendly and very willing to accommodate all of our different needs. Highly recommend this storage facility

trever joyce

1 year ago
rating 5.0
Have used this storage facility a few times during renovations and have always had a great experience. The units are easily accessible and the staff are very helpful.

Sinan Ozlu

1 year ago
rating 5.0
I was a customer October-November 2019. Syed was very helpful and kind. He always accomodated my requests politefully. It is my second time in that location. First one was also pleasent. If I have to choose next time, I won't hesitate. I recommend to everyone in that area.

Magdalena Badura

1 year ago
rating 5.0
Clean and secure place! Very nice staff!

Gary Vella

1 year ago
rating 5.0
So far everything has gone very straight forward

Lily Froman

1 year ago
rating 5.0
In need of storage, other quotes were at least $120 for the small unit I needed and were rather pushy. Storage Mart had amazing prices by far, I was greeted with exceptional customer service; polite, Knowledgeable, and super quick! They covered all of my questions, made me feel like a valued customer, and I was in my new unit that very day! I will highly recommend this company!

Lin Leung

1 year ago
rating 5.0
Great clean place and service. Love that its one floor so you dont have the inconvenience of elevators. Would be nice if they had carts you could use but I didnt ask so cant confirm they didnt actually have them.

Millad Ghoncheh

1 year ago
rating 5.0
Hi simply the best storage place i have been to , Syed is a gentleman . Ask for him he will look after all your storage needs.Would definetly recommend.

Richard David

1 year ago
rating 5.0
The price point is great for the units. Received amazing price for climate controlled unit that was bigger than my previous unit. Insurance also provided as part of the rate which is amazing. Paying $30/month less after tax for a larger/indoor/climate controlled unit with insurance coverage. Amazing.

Susan Riddell

1 year ago
rating 5.0
We used the Burlington storage mart facility for over 5 years...staff was great .. always clean.. ran very professionally.. Never had a problem.. would rent again!

Lin Matheson

1 year ago
rating 5.0
Ive rented here twice now already, its a great place. Very clean and convenient. The people working here are very nice and helpful. I reserved on the phone the second time and had no problem getting what I asked for.

Karina Richmond

1 year ago
rating 5.0
Always a pleasant experience. We've rented a storage locker twice with this facility. Clean, straightforward. Management is very helpful and proactive, which is appreciated. Good location. My only feedback for the specific unit we rented would be to ensure the rope to close the doors long enough for shorter people to reach and to make sure they are in good shape. Would recommend.

Dominic De Fabrizio

1 year ago
rating 5.0
I rented two lockers over the past few years and I have nothing but great things to say about the facility and the management. The lockers are clean and the location is ideal. In addition the team that works there was always helpful and very accommodating. 5 stars all the way!

Stephen Eastwood

1 year ago
rating 5.0
Very good service. It was easy to rent the storage locker and the staff were friendly helpful and friendly.

Marc Armstrong

1 year ago
rating 5.0
Clean and secure and well staffed. I continue to be impressed at how well run this facility is. Very accommodating staff, exceptionally clean throughout with no musty odours so commonly noticed in storage facilities, competitive pricing, very secure and easy access to any unit without using stairs or elevators. Highly recommended!

F Inouye

1 year ago
rating 5.0
Sayed runs an excellent facility in Burlington. Checkin was quick, easy and very professional. The unit was clean and well lit. Very tidy and easy access with nice wide corridors. Great prices as well!!!

freeflysi

10 months ago
rating 5.0
Awesome storage facility. We found the prices very reasonable compared to the competition, very clean units and polite helpful staff.

Chris Paknis

8 months ago
rating 5.0
Great storage lockers. The location is clean and well maintained and the staff are very helpful and friendly.

Arley McBlain

8 months ago
rating 5.0
Nice people, outdoor storage locker was so clean that I felt bad walking in with shoes on. Update a month later: We used the storage for staging a house. A dozen trips in, a dozen trips out. Really super convenient. The staff were helpful, no fuss. A move is stressful enough, this was as simple and easy as I needed it to be!

Sara Miller

8 months ago
rating 5.0
We have used StorageMart twice now. Once to store all of our belongings while we were away for 6 months and again just to give us some extra space around the house. I really like these guys. The facilities are kept VERY clean. Staff is super friendly. Never had an issue here and would highly recommend.

Jake Meal

7 months ago
rating 5.0
Amazing Service. Clean spacious units. We have compared prices several times to other storage providers and Storage Mart is always competitive. I would highly recommend to anyone who needs storage. Jake

Oneida Movers Ltd.

7 months ago
rating 5.0
We have used this storage facility numerous times and would recommend it. The units are always clean. The staff are friendly and always willing to accommodate our different needs.

Fudo Shin

6 months ago
rating 5.0
The facilities of this storage mart are very clean and well kept. The staff members, Sayed and his associates, are really what make this place stand out above the others. Top notch service with a personal touch 100% of the time.

Craig Marshall

3 months ago
rating 5.0
I had a very good experience overall. I was able to obtain the space - no mean feat given the demands locally. The administration was quite easy and the move out even easier. I will definitely use StorageMart for my future storage needs and would encourage you to do so as well.

E Van

3 months ago
rating 5.0
This place is always clean and the owners are friendly and helpful. I had a uniquely shaped unit and Id go back for just that but knowing how the storage units are kept and the easy access plus great location just makes their package the best. Thanks for years of great service!

Alysha Maxwell

4 months ago
rating 5.0
Amazing place!! Friendly service and great prices. Definitely recommend

Deborah Tremblay

2 months ago
rating 5.0
Very helpful! Kind and professional service. Excellent prices. Would definitely recommend!

Stephanie Oldfield

3 months ago
rating 5.0
Stored our stuff here for a while and it was always clean, well lit and secure. Highly recommended!

sara sadr

2 months ago
rating 5.0
Ive had a great experience renting a space at Storage Mart. Saeed has been so helpful and nice. Hes always aware and cares about his customers.

Q A

1 month ago
rating 5.0
I have had several experiences with storage facilities and so far this is the best one. Facility is always clean and customer service is top notch. The units are easily accessible because they're all on the main level. The staff us friendly and attentive. I highly recommend this location of storage mart.

Silvia Orosz

2 weeks ago
rating 5.0
Excellent service provided by Syed and Jiten! I would highly recommend StorageMart as they were able to accommodate my needs by finding the right size storage units that were easily accessible. They also sell locks and moving supplies if needed. The units are clean and secure. They helped make my moving experience less stressful. Thank you, Chris

Rockford Beretta

5 years ago
rating 4.0
Excellent facility. Great staff. Only short fall is no outside storage in the winter - which is too bad, because I would stay here all year 'round if that were the case. Gate is coded and powered - which is convenient (so long as there is electrical power). Emails are always answered promptly, questions always welcome. The billing was always fast and accurate. No complaints at all. I would recommend - unless of course you need to store a vehicle in the winter.

Pallavi Maheshwari

7 years ago
rating 4.0
Good Facility and Very Supporting Staff. Thanks!!

Ruth G

2 years ago
rating 4.0
I was very pleased with the service I received at Storage Mart. Staff very pleasant and helpful.

Lynn Sweeney

2 years ago
rating 4.0
The staff were friendly and helpful and the storage building and unit were well-kept and clean and suited our needs.

V Simpson

1 year ago
rating 4.0
It's only been one day, but everything went smoothly. I would have preferred if the staff wore masks and gloves but it was manageable. Everything is clean and organized.

DONNA MacDonald

1 year ago
rating 4.0
I have newly rented a unit from Storage Mart. So far has been an overall good experience. I would however like to mention that the web site is very mis leading. To sign up using on line a certain price is displayed...it is clear you save if booking on line. However what you learn when you sign the paperwork is that the savings is only if you pay your fees betw the 1st and 3rd of the month. So of you don't do that then you are actually paying a higher rate...by 15.00. Not impressed by that and will be taking this to a higher level in the storage mart chain. My experience once on site very positive. Great staff member showed us our unit which was very clean. Went thru everything with us very thoroughly. Expect for this discount offer I am sure i am going to be very happy here at storage mart.

James Walker

11 months ago
rating 4.0
So far, so good. The staff have been very good and everything has gone smoothly. One thing - the main security gate is broken and thus open all day. My biggest concern about self-storage companies is how rapidly and by how much many of them raise their rental fees. Hopefully this will not be the case with StorageMart.

James Walker

11 months ago
rating 4.0
So far, so good. The staff have been very good and everything has gone smoothly. One thing - the main security gate is broken and thus open all day. My biggest concern about self-storage companies is how rapidly and by how much many of them raise their rental fees. Hopefully this will not be the case with StorageMart. (gate still broken)

Siraj Rauff

8 months ago
rating 4.0
Location is clean, it was easy to sign up, it's easy to get to/access your unit and the online portal works. The front gate is broken/wide open a lot of the time but I've never had an issue. Note they WILL hike the price for the online-only offer hence 4/5 stars. I specifically asked when signing up on the phone if it was a limited-time deal and they assured me it wasn't. To the location's credit as soon as I arrived and was signing the physical paper work they let me know it's usually temporary and hiked after a few months and the support person in some call centre in the states didn't know better. They couldn't tell me how much the hike was going to be, however, and I'd already driven all my stuff over from my old unit that I cancelled so the warning was worthless at that point. The price was hiked 6 months on the dot ($65 -> $85, 5'x10'), but it's still cheaper/equivalent to most alternatives, so predatory pricing/sales tactics or not, it's still 4/5 stars and I'm continuing to rent the unit

Nicholas Chia

8 months ago
rating 4.0
In regards to the cleanliness of the unit it was amazing, the staff was very friendly and professional always. I was very happy with the unit I got and the fact that it was always clean and no signs of any pests or rodents. Anytime I needed help the manager was always more than happy to help me out and provided me with anything I needed. My only problem Hass to do with I guess corporate, and the fact that the rates are change so quickly after you signed up and there is no regard to loyalty or anything like that

Rebecca Patterson

3 years ago
rating 1.0
Spent the morning helping my mom pack so she can move her stuff into one of these storage units. She told them she would be here today (Sunday which they are closed) and they promised to remove the old lock so she can get in. We are now on our way to home depot to buy bolt cutters. Thanks for making this way more difficult than it needed to be. Follow up: wonderful lady from milton took time out of her day off to unlock the door for us. Thank you!!

Ken Edwards

2 years ago
rating 1.0
Have had a unit for 5 years and not a problem. the rent was always a little more than others in the area but the easy access at the site was worth it. (No stairs, etc.) received a 20% increase. have asked why such a large increase and all I got was corp. mandated. One staff member walked away from me in mid conversation and started eating his lunch. I was not angry or combative. after not being able to explain why beyond "Corp Mandated increase", I got "Our prices are the best in the area." Well sorry to say no they are not. the teaser 3 month specials I ignore as I am a long term renter. FYI storage mart 35% higher is not the best rates. come Feb. I will be somewhere else. other companies appreciate and look for LTR's. If you look at the ratings the 5 stars are over 6 months old. the previous staff were 5 star and a pleasure to work with!

Michael Nistor

2 years ago
rating 1.0
False advertising.Booked a 10x20 unit on line and on the website was advertised as having first month free.I called after to make arrangements to have a look at the unit and was told that the price is not the same and that the first month free doesn't apply anymore because they can change every day!!! I wasted time and entered credit card info and received a on line confirmation to be told after that its a lot more and no free first month.I explained them over the phone an send them proof of screenshot but they changed the price.

Helene Buisson

6 months ago
rating 1.0
Last December I rented a 5x10 storage locker from StorageMart in Burlington, Ontario. The rate was $103.99 a month and I was assured that any rental increases would be modest, in line with the rate of inflation. Six months later I was informed in writing that my rate was going to increase by $10 per month to $113.99, an increase of 9.6% - a classic case of 'bait and switch'. I phoned to complain, to no avail. They said it was standard industry practice and that that was the current going rate for my locker (not true, they are currently offering the same locker for $109.99 plus one month free). I find such price gouging to be unwarranted and unethical.
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rating 3.0
3 Reviews
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D L.

3 years ago
rating 5.0
Called the general 866 number to clarify some questions. Jenny was the representative I got. She was super friendly and super helpful. I ended up reserving...

Fred I.

1 year ago
rating 2.0
Syed offers a wonderful facility. However there are a few clients who are storing stuff outside their rental space and that shouldn't be allowed as it is...

Bob S.

10 months ago
rating 2.0
Lowend serive you get what you pay for. vLow end service and facility. I could go on but why bother...
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  • 24 Hour Access Upon Approval
  • 24 Hour Cameras
  • Boxes & Supplies
  • Climate Control
  • Drive-up Access
  • Online Bill Pay
  • RV, Car, Boat