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Storage Customer Reviews
Carissa Bushrow
5 years ago
This was the easiest part of moving from out of state. The staff was so helpful and courteous, and the kiosk was simple to use to rent my unit after hours!
Alisha Nolette
6 years ago
Super easy to work with. Clean and safe location. They have met all my needs.
Sarah Newton
7 years ago
We have been using broad and york storage for 2 years now and are so glad we chose them for our storage needs. We moved out of state and really have a peace of mind knowing our belongings are safe and sound back in Ohio. We recently moved into a temperature controller unit and couldn't be happier. Knowing the storage facility is now gated makes us even more confident about our decision to keep our things here!
Kerry Warburton
5 years ago
Moving is hard, but kind people like B&Y's staff make it easier! People here are SO friendly and helpful. Units are clean, secure, and very accessible. Highly recommended if you need storage in the area.
Lisa Edwards
6 years ago
I recently found myself needing extra storage space and contacted several of the local storage places in our area. After speaking with each one of them I drove to the Broad & York Storage facility and was pleasantly surprised by the professional and friendly salesman named Bob who assisted me in obtaining a rental unit. I have not been in the need of a rental storage unit for over 15 years and my last memories were not very positive of how storage units were kept and maintained. Broad & York absolutely clean and safe grounds. Keep up the great work!!!
Nick H
3 years ago
Broad & York is top notch. I wasted an hour shopping at different places after first contacting them. I couldn't be any happier. The staff is very professional, helpful and polite. My unit was immaculately clean. Everything is secure, there are multiple security cameras surrounding the property. If you need storage you can't do any better than B & Y.
Pamela Forkner
3 years ago
Came to check out facility and ask a few questions. Bob (manager) was just putting the "closed - be back" sign on door to leave for lunch. Once he saw us, he opened the door and invited us in. He could not have been more accommodating and helpful. We had planned to visit a few other storage facilities, but after meeting Bob and seeing how neat and clean the facility is, we decided there was no better choice in the area. Great service is a rare commodity today, but it is available in abundance here!
Robin Egginger
2 years ago
The staff was very helpful and friendly. They walked me through the rental process, showed me the storage unit and showed me how the lock and gate worked. I highly recommend.
Wanda schofield
2 years ago
The two people that work there are so awesome a recommend anybody that wants to put their stuff in storage to go there
Robin Egginger
2 years ago
The staff was very helpful and friendly. They walked me through the rental process, showed me the storage unit and showed me how the lock and gate worked. I highly recommend.
Kelly Runkle
1 year ago
My sister, & brother in law have used these storage units, bob who runs the storage unit, he's Awesome, a really nice guy.
E.C. Frost
1 year ago
This is a great place to rent a storage unit. I am a returning customer and both times it has been super easy to get started and set up. The people are nice and very helpful.
Alyssa McDaniel
1 year ago
Great units, really clean! The staff is really friendly and always willing to help if they can. Their location is perfect for me to access my unit at ALL times. Keep being awesome
Jennifer Hull
1 year ago
I have had a unit for several years. I have moved to Pennsylvania and decided to continue my relationship with York and Broad. But honestly, I dont want to work with anyone else. They are absolutely wonderful, they have helped me through good times and bad. I will be a loyal customer and appreciate the caring, friendly staff.
Joan Johnson
1 year ago
I have rented a large unit from Broad and York for many years. They have always been helpful in any situation. Easy to pay online as well.
Terri Newman
1 year ago
Staff went out of the way to insure I could get my equipment turned in. Very helpful. Easy access to large storage unit.
Lisa Webb
1 year ago
The staff here is friendly and helpful. The facility is easily accessible and kept well.
Ashley Allman
1 year ago
Very clean and easy access! Bob was easy to work with and explained everything! He was willing to show me a couple different units also!
Brianne Shortland
1 year ago
I worked with Melissa on getting our storage unit, she was so kind and helpful! I like the fact that we can get in with the gate code at any time and use our own key to access the unit itself. Would definitely recommend, Broad & York Storage offers completed convenience.
Michael McCoy
1 year ago
Great products, great customer service, easy location plenty of parking give them a try
Nick Johnson
1 year ago
Just following up with another review, great location and timeline email reminders!! helps out with everything going on.
thanks again.
Great place and convenient!
Jacob Daniel
1 year ago
The place is set up really nice! Bob makes things super smooth in the office and has answers for everything. The location is well placed with the storages all decently priced. There are indoor climate controlled storages too for an affordable price. Would recommend going here even if you only need it for a month!
Stephanie Mansmann
11 months ago
Broad and York is super clean and Bob is great. In about 15 minutes I was able to rent a unit, buy boxes, and schedule to pick up a moving truck, this one-stop facility made my move easy!
Kimmy Montgomery
10 months ago
I was in need of a storage unit close to home. This company was found for me by my mother. We visited and was pleased with the unit that was shown to us. The location/unit is secure. Kimberlee and Bob are very professional, nice and friendly. Signing up for the unit was easy and fast. Multiple options available to pay for the unit monthly. Very pleased overall with the experience.
Todd Bowers
10 months ago
We Rented online. The process was very easy. The unit was clean and very easy to access. Complex is well kept and there are security cameras everywhere which makes you feel secure leaving your belongs there. The Onsite staff is very professional and easy to work with. Having Multiple ways to access your account (Online and at the Kiosk) makes it very convenient.
Steve Curtis
10 months ago
We have rented a unit for 4 years. Facility is clean, secure and great customer service. Highly recommended.
Brandon Reinhard
8 months ago
Been with these guys for a little under a year. So far its been an awesome experience! Some of the nicest people youll ever meet & the payment process is super convenient and easy. Climate controlled units are the way to go! Wish I wouldve moved here sooner.
Jason Caccamo
8 months ago
I have rented U-Hauls from this location a few times both for work and for personal use. Staff has always been very nice. When I rented one last week, I was running behind because of a work emergency and they were very nice about making sure to change my pick up time so my vehicle is still available.
Cyndi Baumgardner
8 months ago
Super nice staff and safe property!
The location is very convenient and has easy access from the road. The Kiosk is very convenient. I would recommend Broad and York Storage to others.
Joshua Hoskinson
8 months ago
Easily one of the better storage facilities around especially for the price. Great Location, Easy to Access, Gated, Recorded and Elevated. Only feature my unit doesnt have that I wish did would have to be lighting.
Keith Dudas
8 months ago
I moved to the Pataskala area 5 years ago and was looking for a storage facility close to my new home. I found Broad & York only a 1/4 mile away and thought location was perfect. Then I met with Bob and Team and they provided great customer service and insight on my needs. I've been there ever since and would highly recommend Broad & York for your storage needs.
Robin Egginger
8 months ago
I was in need of a storage unit and the staff walked me through the process. Very friendly and helpful staff. The unit was clean and very Secure. I highly recommend Broad & York Storage
Bradley Ruth
5 months ago
You cant have a better experience renting storage space than with Bob. He is the best and went out of his way to find me just what i was looking for. The facilities are clean and well cared for.
Ruth Glover
4 months ago
Quick and easy to use! Very clean and secure! Loved that it was accessible at all hours, on my schedule.
Lacey Smith
4 months ago
Literally the best Uhaul experience I ever had! Robin was so kind in taking the time to show me the trucks they normally have and booking my reservation for me
Beverly Howard
2 months ago
Fast service by office staff. Friendly employees. Unit was clean and very accessible to get to.
Denise Nugent
2 months ago
My husband and I are using Broad and York Storage while we are moving. Not only were the staff members helpful and work quickly, the facilities are the nicest storage units we have ever used! Highly recommend!
Amy Ramunas
2 months ago
Great storage unit and facility. People are very nice. The unit was very clean. Plenty of room. Love the security here. Great piece of mind.
Kimberly Arnold
1 month ago
When we decided to rent Broad & York team was very responsive and made the process easy and convenient! The 24/hr access is great. This is one less thing to worry about during a 2 house move. Thanks B&Y!!
Brandy Carr
1 month ago
Amazing job working with Bob, super friendly, very respectful and made the whole process super easy and painless. Thanks again would recommend Broad and York to anyone thanks Bob.
mommi 2006
2 weeks ago
This place is very clean and spacious in the storage unit great place to store everything
Jordan Derr
1 week ago
great place to get boxes. They didn't have what I wanted up at the office but she was more than willing to go and get it from their supply room.
Shayla Brandt
7 years ago
The manager is very nice. Left the lock they provide in the machine when I first got my storage unit. Manager call me next day to let me know. I was so happy she called me. Besides, I had no idea they provided the lock. Bonus!
Walter McCloy
1 year ago
I have rented a unit at Broad York for 10 plus years. The storage site in convenient and well kept. When I have needed help with something, I have foundd the office hours to be good. The units are clean and the staff is very attentive.
Kari Garner
6 months ago
Great customer service! Friendly professional staff, helpful at the start with answering the phone to checking in and explaining the bil and services.
However, not totally happy with the security between units for inside climate controlled units.
Jason Hague
6 years ago
I have never made it my mission to attack another company and until I did business with these people. I was told on 2 different occasions that I was purchasing a climate controlled garage and the second time it was with my best friend as a witness. First of all, their equipment is cheap and can easily be broken into. Second of all, when I called to try and figure out the steps needed to cancel the contract I was told that I needed to simply send an email and in ten days I would be in the clear. What their employee neglected to tell me was that once your money is drafted you are S.O.L.! Finally, as you can imaging most of my furniture was ruined with mold because of their inadequate facilities. Part of the reason I trusted these people is because the owner and his wife have this wholesome picture of themselves on the side of on their Uhauls. Don't do business with these crooks!!!!! If this message stops just one person from doing business with this outfit then my time spent on this review will be all worthwhile. BUYER BE VERY VERY AWARE!!!!!!!!!
Robin E.
2 years ago
The staff was friendly and helpful. They walked me through the rental process, showed me the storage unit, how to work the lock and gate. I wouldn't go...
Storage Facility Amenities7 Amenities
- 24 Hour Access Upon Approval
- 24 Hour Cameras
- Boxes & Supplies
- Climate Control
- Drive-up Access
- Online Bill Pay
- Truck Rental
Scott Parks
5 years ago