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Storage Customer Reviews
A. Elle Mcfadden
6 years ago
This is not your average self storage facility. I have dealt with different ones in the past but none like this. Ms. Gretta is helpful and understands people needs. She tries to provide the best accommodations with out breaking your pockets. She has been very helpful, friendly, and professional. People do business with people not with companies. I am a strong believer in that. Very affordable!
Nate Burton
5 years ago
Very helpful group and units were clean. Units were in a secured facility that was well lit and the prices are the cheapest in Harrisburg. What else do you need in a storage facility?
Craig T
5 years ago
My name is craig tomi and the service and attention to thier customers is unlike other companies. I would recommend this storage facilities to anyone and everyone AAA+
Amber Zimmer
5 years ago
Great storage facility! Gretta and the other staff are always so helpful anytime I have a question. Wonderful!
Melissa Patton
6 years ago
Ms. Greta is one of the best property managers I have ever encountered. She is always available to answer questions and assist in any manner necessary. We have used this facility for years and are happy to report no issues or problems, it is secure!
Peter Maginnis
7 years ago
I am from out of town and rented some space at Harrisburg Speedway Self Storage. The rental experience was easy and they solved my storage problem. Gretta is very helpful and I feel like my stuff is safe with her. If you need to store something, I recommend Speedway Self Storage off of Hudspeth Rd.
Cathy Kirby
3 years ago
My husband & I stopped intoThe Attic Storage on Saturday and worked with Carrie D. She was very helpful in showing us units and providing us information on another owned location Harrisburg Speedway. We viewed the unit and made a decision over the weekend and I called to reserve it. I had the pleasure of speaking with Steven! He assisted me with reserving the unit and getting me a super sweet deal! I would definitely recommend this group for any of your storage needs! Thanks
Shayla Scott
4 years ago
I previously had a rental with public storage who canceled my reservation although I showed up on my reserved move in date that had been confirmed via email. I then searched and came across Harrisburg Speedway Storage and gave them a call. From the very beginning they were extremely helpful. Their prices were great (way cheaper than public storage) and they were running a special at the time. I was able to make all payments over the phone and could go straight to my rental unit to move in without having to stop by the facility office. I called around at other storage centers and found none with a climate controlled unit that was even close to the price Harrisburg Speedway had. The office phone staff was extremely nice and helpful and I was able to get my unit immediately within a 10 minute conversation vs having had to wait forever in public storage trying to figure out what happened to my reservation. I recommend this place over any other.
Kelly T.
2 years ago
I LOVE this Place & the people. Their Helpful, Kind, Professional & Fun. The storage units are clean, well maintained, easy in & out & private. I will definitely recommend Harrisburg Speedway Storage to anyone.
Shannon Moree
2 years ago
Such a great experience! They accommodated all of my needs and answered all of my questions. Everyone has been nothing but polite. Definitely recommend.
Dayle Janus
2 years ago
I really enjoyed the experience here. It was very easy to reserve the unit over the phone. The contract was sent quickly and I was able to access my unit within a matter of hours. The price was considerably better then many of the surrounding storage units. My only slight criticism is that I needed to clean out the unit as there were a lot of spiders. That in no way will keep me from continuing to use Harrisburg Speedway storage in the future.
Andrea Rhoton
2 years ago
Customer service is. The young lady that helped me the phone was great and went out of her way to help us in finding a 24 hour kiosk to pay. It was greatly needed as we were tired and had just gotten into North Carolina.
Luna Potter
1 year ago
At speedway self-storage you will find great staff waiting to be as helpful as they can to make your experience a pleasant one. That 24-hour access which makes it convenient for every lifestyle. They call and checking on you to make sure you have no questions or that you don't need anything else from them to make it more comfortable for you to move in. it's in a quiet area which makes it less hectic while trying to move your stuff in. They have made my experience incredible. I was able to get a storage unit and move in all in the same day. I recommend this place to anyone who needs a storage unit. So come check out speedway self-storage.
Trisha Harris
1 year ago
I want to thank Shernel for her assistance on getting my unit and documentation ready in advance prior to my arrival. She was pleasant, professional, very informative and gave great attention to my questions with clear detailed responses.
I would highly recommend Harrisburg Self Storage to anyone whos looking for a hassle free and security safe place to store your belongings. The truck they also proving for FREE was also in prefect mechanical condition which also made the move into my storage unit totally stress free.
Thank you for everything SHERNEL, your the best!!!
Patricia Harris
kimbery oneal
1 year ago
Very kind very helpful I ask lots of questions so Im comfortable with renting from them now and in the future
N. McCullough
1 year ago
Leron was so helpful and patient with me today! In order for us to get started I had "No" answers for him!!!??!?? He took it in stride and remained pleasant and polite. I truly appreciate that kind of customer service. He also sent me my information again and explained everything thoroughly for me. Thanks again Leron! You are the star for today!
Audrey Whitley
1 year ago
Very through explanations and easy set up for a unit. Competitive pricing and good location.
Felicia Gaskin
1 year ago
Tim was very helpful. He talked me through the process and made great suggestions! The experience was so easy and I loved the entire process!!
Tiffany Stanton
1 year ago
This storage is located right off the highway which is very convenient. The customer service was excellent within minutes my request was completed. I highly recommend this facility.
Peter Borra
1 year ago
Office is easy to work with units are clean they make it easy for you to make payments
Stephen Carter
11 months ago
Very friendly and helpful I was able to get a storage unit set up over the phone in 5 minutes for a very good price. 50 $ a month for 5x10.
M Tooson
10 months ago
I Appreciate the cleanliness, availability and Customer Service that I was provided while I needed storage services. I was able to come and go at my leisure. I utilized the climate controlled unit and I was Very Satisfied.
Thank you to all, but Shernel was Awesome
Ry Ty
11 months ago
The storage space is very clean, in a nice area so no concerns of robbery or theft. The manager also worked with me to do the agreement etc electronically! The storage has 24 hour access so we were able to unload after normal business hours. I definitely recommend this location to others.
Richard Tilley
10 months ago
Todd Penley did a great job to provide first information and then to process our lease agreement. Rates are the best in the area. Todd addressed a minor concern by switching our unit to a more interior one. HSS should be one of your places to check if you have storage needs.
Marylin Jumper
9 months ago
Just signing on but Melissa was a great help over the phone, answered all my question and was very detailed in information, she was very pleasant to talk too also. Hope my experience will continue to be pleasurable with your company. Thank you!!!
adipstudio .
7 months ago
I would like thank Todd for making my new rental as sooth and quick as possible.
Michael Thompson
6 months ago
Most definitely recommend had a great experience renting ,this being my first time I had Todd Penney as my representative he was great to talk to and most helpful ,really helped things along in our transition in moving our homes into temporary storage. And the first two months discount was wonderful. Will definitely use in the future if ever needed.
Phil Woods
6 months ago
Thanks so much Todd for helping me get the storage unit so quickly and for being so kind and professional
Christopher Rusztowicz
6 months ago
Todd is a former 18th Airborne Corps soldier.
I am a former 82nd Airborne Infantry soldier.
Todd waived some of the administration fees, pro-rated the month of July 2020 for me.
Todd got me into a 10 * 10 for 120 days.
Three months each for a dollar and the fourth month for $75.00.
The fifth month he will discount it by $10.00 making October $65.00.
Todd is a perfect Southern gentleman.
Todd my Airborne brother you get a 5 rating!
Valerie Williams
6 months ago
5-star company!!! Great prices and remote location is just what I was looking for. The staff is very accessible, patient, and respectful. I have used Harrisburg Self Storage in the past and continue to use for my personal storage needs.
Kyle Jones
5 months ago
Todd was very helpful and pleasant to work with. Happy to use their services.
Holly Strickland
5 months ago
I really appreciate ball the time and help. Your representative have to me to n locating a very important Item . As well as very curious friendly and helpful thx
Hope Byard
4 months ago
The reservation process was so easy and was explained to my understanding. The pricing is so much better than competitors, and I was googling uhaul and this company came up and am I glad they did. Process was easy due to me having to be gone for a couple of months. I feel secure with the company and I look forward to working with them in the near future.
Daniel Cabe
4 months ago
Todd was very friendly and accommodating over the phone for getting a unit set up. Very patient and helpful overall.
Hollie Martin
3 months ago
The customer service was great. I need to change my unit from an conventional one to a temp controlled unit. Representative had no problem changing it and sending me a new agreement. Very accommodating.
Taylor Smith
1 month ago
Kerri was super helpful with setting things up over the phone! She was patient and knew exactly what she was doing to help me set up my storage unit and get moved in ASAP! Kerri is the GOAT!
Jonice Corpening
1 year ago
Nice, clean and secure facility. The Cust Service Agent - Tim was very nice and helpful getting all the douments squared away. Very reasonable prices! They even provide you with a lock and have a truck you can use for FREE (just pay mileage). If you're looking for a storage unit...look no further. This place is great! And if you go, tell them that I refered you ;-)
Jonice Corpening
1 year ago
Nice, clean and secure facility. The Cust Service Agent - Tim was very nice and helpful getting all the douments squared away. Very reasonable prices! They even provide you with a lock and have a truck you can use for FREE (just pay mileage). If you're looking for a storage unit...look no further. This place is great! And if you go, tell them that I refered you ;-)
Natalie Madison
1 year ago
I give it 3 stars bcz there were a lot of spiders and stink bugs, and I hate them. The place is 24 hrs so I'd give a thumbs up for that but you'd end up with bugs all over your things!! Or, fumigation is required b4 and after you store your things.
D2 D**2
1 year ago
This was my first experience with self-storage. Move-in day was very fast and easy. The billing afterwards and understanding of the insurance has been and will continues to be very confusing. They sent me an invoice, due in December, for the Month of May - crazy!
Marlene Klamut
6 months ago
When I arrived the unit I was told I had rented was filled with someone else's goods. I had to get a hold of someone to change to another one. Went out the gate and was then locked out because my code no longer worked due to the change in numbers. I had paid helpers for 2 hours to unload and over a half hour was wasted because of the inefficiencies of rental place. Therefore my son and grandchildren had to work like crazy helping unload. Haven't tried to enter again so we'll see if my code works. Needless to say I was very stressed.
Greg Overcash
3 years ago
No customer loyalty they've raised prices 47% in the last year definitely would not recommend this place
Will Haskett
4 years ago
Negative experience dealing with disorganized management. Previous management was great, new management was dysfunctional. Stink bugs were abundant. Offered me gift card for 5-star review, not happening.
Will Haskett
1 year ago
Negative experience dealing with disorganized management. Previous management was great, new management was dysfunctional. Stink bugs became abundant. Offered me gift card for 5-star review, not happening.
Jonny F.
2 years ago
By far, the most roomy storage spaces I have ever seen. Fantastic staff, very helpful and cooperative with all my luggage and furniture. Couldn't ask for a...
Neal Y.
8 months ago
My unit was broken into and items were taken. At their request a report was filed. Photos along with receipts were provided for their claim. After over a...
Ann K.
1 year ago
These people do not know the definition of Customer Loyalty. Unfortunately Speedway Storage was sold to them and after many years we are moving to another...
Storage Facility Amenity1 Amenity
- Climate Control
Astrid Monar
5 years ago