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Safeguard Self-Storage - West Hempstead

45 Hempstead Turnpike, West Hempstead, NY, 11552

Office Hours Now Closed
  • MON - FRI9am - 6pm
  • SAT8:30am - 5:30pm
  • SUN10am - 5pm

Storage Customer Reviews

TONI ALLWOOD

2 years ago
Very clear and detailed protocol. Storage facility is impeccably clean and organized. I researched other facilities. Then I encountered Mr. Suresh. What an amazing person! He was kind and very helpful. He made the whole process very comfortable. Mr. Suresh is a major asset to Safeguard Storage! Thank you.

Peter Lilli

1 year ago
No hassles. Great customer service. Clean and well maintained. Been a customer for over 2 years and never had a single issue. A+++

jamaican vibes

2 years ago
The workers I interact with on a regular are Rhodana Slyvester and Suresh Madaan. They are very generous, respectable, and friendly people. They handle the customers extremely well. I would recommend them to anyone going to this particular storage.

Joylette Hairston

2 years ago
I highly recommend the Safeguard Self Storage facility in West Hempstead, New York. Suresh Madaan and the rest of the staff are always professional and friendly. The storage facility is clean, well-managed and very secured.

Cathy zee

2 years ago
fabulous,friendly and helpful staff always helpful to me . Sharife, has been a God-send to me. thank you

joseph chandy

2 years ago
I have been with safeguard storage for some years now, and find the security, easy access, and the temperature and humidity controlled environment very good. I have always found the associates at Safeguard storage to be efficient and helpful. Mr.Suresh Madan, to name one of the associates who handled my monthly payments, has been very warm and helpful. He has been very professional and has gone out of his way to accomodate me so that I did not have to come back another day, and waited and accepted my payment even though it was past closing time, and gave me a temporary receipt till he posted the transaction check the next day. It is these little acts of gracious flexibility, that keeps a customer coming back. Mr. Suresh Madan is an asset to your organisation, and I thank you for having good staff who look after customers like me. Thank you Joseph Chandy

Janet Bleistein

2 years ago
I've been with safeguard self storage for many,many years ,and i can tell you that Suresh Madaan has always handled this establishment with excellent care. If a light goes out it is fixed immediately. The floors and the bathroom are always clean. I can always ask a question and it is answered immediately. He happens to be one of the nicest and trustworthy people I know. I would advise anyone looking for an excellent storage unit to go no further then here.

sHaKir Hakim

1 year ago

RICHARD CRESPO

1 year ago
very clean and organize!! Rhodana and Suresh is very professional and courtesy !!!! Excellence is there priority !!!!! Customer satisfaction at its very best!

Stan Kelly

1 year ago
Suresh helped me with my storage unit. Very professional, knows his products and delivers excellent service.

Elizabeth Huertas

2 years ago
I have been renting a unit from Safeguard Self Storage n West Hempstead, NY in Nassau County approaching ten years. During this time, I have been greatly pleased & extremely satisfied with all the employees who work at this particular site in West Hempstead, NY. Whenever I would to Safeguard to check my unit, they the employee have greeted me very warmly & friendly, ready, willing & able to accommodate me in any way possible. Including answering all my concerns, and resolving any issue I may have to my favor. My decision to rent from Safeguard, was affordability, which was my first priority. Whenever I would go to Safeguard to make a payment or randomly check on my unit, again treated very respectfully & friendly. I noticed from the office, to the restrooms, to the rest of the facility, is always meticulously clean, which eased any concerns I may have had. I know that my hard worked life long processions are in good excellent hands at Safeguard Self Storage. Today I had concerns because recently unemployed , my storage unit will be increasing the following month. I shared my deep concerns with Surech Madaan, the Assistant Manager, of the West Hempstead facility. He listen intently & heard me. He told me he that he will speak to his supervisor on my behalf, who had the final decision. I am very pleased of the outcome, in my favor. I did not need to go over his head. I am really very thankful for Surech, who is an excellent Assistant Manager. I highly recommend Safeguard Self Storage in West Hempstead. Like I stressed earlier, I have been renting nearly ten years.

romance dee

2 years ago
Excellent! I couldn't believe how helpful the staff was. The environment is very Clean and organized. I feel safe at Safeguard! Thank you.

Lesley Castillo

2 years ago
Staff is very helpful and friendly. Clean place. Second time using their facility. Never had any problems with Safeguard Storage.

Sujan Shrestha

2 years ago
Very professional and courteous staff!! Facility is well maintained, perfect for storage!!

Kimberly Wright

1 year ago
I really enjoy doing business with Safeguard Self Storage, in West Hempstead. I feel safe and the storage is always clean. The staff is very professional and always willing to help out. I will recommend this site to everyone. Thank you !!! Safeguard Self Storage for doing your best!!!

Richie Schwartz

2 years ago
I rated this facility a 5 but if I could rate a 10, I would. The staff was so friendly and helpful. Steven was helpful above and beyond and made my initial visit there very pleasant. The manager Rhodana was also so very pleasant, efficient and helpful . The rooms are climate controlled and the security features are too many to mention, but very awesome. The facility was super clean. All in all, renting a space here was made easy and pleasant. I highly recommend this location for your storage needs on Long Island.

Maryann Barrucco

2 years ago
Safeguard Self Storage gets a 5 star rating. We have several units and we are pleased with the customer service that is provided by the Assistant Manager and workers of this storage center. It is safe, clean and a secure facility.

Cheryl Salem

1 year ago
Miss Gordon I must say she is very experienced and knowledgeable and extremely professional. It was a pleasant experience to have been in her company. I do recommend this facility and location because of her. Thank you

Fahron Nibbs

1 year ago
Safeguard Self Storage is a clean, and efficient facility. The staff are always pleasant and professional and I highly recommend their service.

Alexandra Rosa

1 year ago
So glad I chose this among all other possible places to store my furniture. It's clean, professionally run and the staff is always on point. The manager always has a smile and makes sure customers are happy. I'm happy to recommend this five star storage facility.

Ray Leone

1 year ago
We needed someplace close to Hofstra University to store our daughters things while she figures out her next steps and found Safeguard in West Hempsted. Nice property, very welcoming and knowledgeable staff made our visit very pleasant. Overall a great choice with reasonable rates for what we needed. I highly recommend this location for your storage needs.

JL Spencer

1 year ago
The site is centrally located which is integral to my purchase of a unit there. The staff are professional, personable and willing to assist in any way they can. The site is well maintained.

Diane Robert

8 months ago
Suresh Madaan has made renting and storing our items a breeze. Most storage places and dirty and not well attended. Safeguard in West Hempstead is a wonderful clean and friendly place to store your items.

Felisia N. Lamb

7 months ago
I was experiencing severe financial hardship but of course the bills must still be paid. Thanks be to God that Suresh agreed to extend some time for me as I arranged to pay at a later date as I did not want my property to be confiscated and auctioned off. I am so grateful for his help and so very thankful that he trusted me enough to uphold my agreement.

Andrew Marcus

5 months ago
Safeguard Self Storage in West Hempstead was great. Clean. Climate controlled. Convenient access. Nice people in the office. You don't need more than that!

tlc chess

4 months ago
I live the customer service he's always helpful. I have had storage there for two years and it's been GREAT

vik morse

2 months ago
Suresh is the absolute best. If every human being could like this Suresh. Excellent customer service from this man. He goes above and beyond. So glad I came here. This facility is managed very well. The grounds are very clean and well maintained. Inside storage area is also clean and well maintained. Equipment is available and working. I appreciate the prompt and personable service from the front desk and office. Thank you.

Sarah Jones

2 months ago
Very nice and professional service. Units are very clean. Very convenient if you live in the area.

Patricia Archibald-Kennedy

3 weeks ago
What can I say, Suresh is the best. I wish there were more Sureshs around. He goes above and beyond to make us customers happy. He's vey courteous, respectful, professional and the list goes on....I hope he will continue to be a part of Safeguard in the years to come......Thank you Suresh!!!!

Maureen Salmon

10 months ago
The people as Safeguard Self Storage are very helpful. They are always helpful. I appreciate their friendly reminders when my bill is due. It's a great help because I have a very busy shedule.the manager Sheresh is great. Both He and his work team keep the property clean. I never have to worry about my belongings.

A Google User

1 year ago
Love the storage facility. Hate that the prices keep going up.

Paula Renfroe

11 months ago
Love the storage facility. Hate that the prices keep going up. In fact, I'm going to downsize temporarily and explore storing my belongings elsewhere.. Since I just received a notice about yet another increase. A unit that started at $295/mo, and in less than a year increased to $325/mo is going up to $350/mo in 30 days. Time to purge. Especially since there's no detailed explanation of what overhead justifies this.

Ankur Potdar

1 year ago
The neighborhood is not so good, I moved to another storage location.

sapphire bradshaw

2 years ago
Everyone is so very friendly and always helpful. Customer service is always over and beyond. On a scale of 1-10, 10 being AMAZING, I rate them a 15. I will recommend this location and this staff to anyone in need of a storage

Monique Goff

1 year ago
I would like to have 24 hour access that will be great, for people such as myself who work late and may need to get something out after 9pm. Thank you
See all Reviews

Brina J.

1 year ago
The customer service, Suresh, was very polite and helpful. Highly recommend this storage unit/company to anyone. You feel safe and at peace bc of their high...
See all 5 Reviews

Storage Facility Amenities8 Amenities

  • 24 Hour Access
  • 24 Hour Cameras
  • Boxes & Supplies
  • Business Center
  • Climate Control
  • Drive-up Access
  • Online Bill Pay
  • RV, Car, Boat