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Safeguard Self-Storage - West Hempstead

45 Hempstead Turnpike, West Hempstead, NY 11552

Office Hours
MON - FRI9am - 6pm SAT8:30am - 5:30pm SUN10am - 5pm
Google Reviews
rating 4.6
Write a Review

TONI ALLWOOD

3 years ago
rating 5.0
Very clear and detailed protocol. Storage facility is impeccably clean and organized. I researched other facilities. Then I encountered Mr. Suresh. What an amazing person! He was kind and very helpful. He made the whole process very comfortable. Mr. Suresh is a major asset to Safeguard Storage! Thank you.

Peter Lilli

3 years ago
rating 5.0
No hassles. Great customer service. Clean and well maintained. Been a customer for over 2 years and never had a single issue. A+++

jamaican vibes

3 years ago
rating 5.0
The workers I interact with on a regular are Rhodana Slyvester and Suresh Madaan. They are very generous, respectable, and friendly people. They handle the customers extremely well. I would recommend them to anyone going to this particular storage.

Joylette Hairston

3 years ago
rating 5.0
I highly recommend the Safeguard Self Storage facility in West Hempstead, New York. Suresh Madaan and the rest of the staff are always professional and friendly. The storage facility is clean, well-managed and very secured.

Cathy zee

3 years ago
rating 5.0
fabulous,friendly and helpful staff always helpful to me . Sharife, has been a God-send to me. thank you

joseph chandy

3 years ago
rating 5.0
I have been with safeguard storage for some years now, and find the security, easy access, and the temperature and humidity controlled environment very good. I have always found the associates at Safeguard storage to be efficient and helpful. Mr.Suresh Madan, to name one of the associates who handled my monthly payments, has been very warm and helpful. He has been very professional and has gone out of his way to accomodate me so that I did not have to come back another day, and waited and accepted my payment even though it was past closing time, and gave me a temporary receipt till he posted the transaction check the next day. It is these little acts of gracious flexibility, that keeps a customer coming back. Mr. Suresh Madan is an asset to your organisation, and I thank you for having good staff who look after customers like me. Thank you Joseph Chandy

Janet Bleistein

3 years ago
rating 5.0
I've been with safeguard self storage for many,many years ,and i can tell you that Suresh Madaan has always handled this establishment with excellent care. If a light goes out it is fixed immediately. The floors and the bathroom are always clean. I can always ask a question and it is answered immediately. He happens to be one of the nicest and trustworthy people I know. I would advise anyone looking for an excellent storage unit to go no further then here.

sHaKir Hakim

2 years ago
rating 5.0

RICHARD CRESPO

2 years ago
rating 5.0
very clean and organize!! Rhodana and Suresh is very professional and courtesy !!!! Excellence is there priority !!!!! Customer satisfaction at its very best!

Stan Kelly

2 years ago
rating 5.0
Suresh helped me with my storage unit. Very professional, knows his products and delivers excellent service.

Elizabeth Huertas

3 years ago
rating 5.0
I have been renting a unit from Safeguard Self Storage n West Hempstead, NY in Nassau County approaching ten years. During this time, I have been greatly pleased & extremely satisfied with all the employees who work at this particular site in West Hempstead, NY. Whenever I would to Safeguard to check my unit, they the employee have greeted me very warmly & friendly, ready, willing & able to accommodate me in any way possible. Including answering all my concerns, and resolving any issue I may have to my favor. My decision to rent from Safeguard, was affordability, which was my first priority. Whenever I would go to Safeguard to make a payment or randomly check on my unit, again treated very respectfully & friendly. I noticed from the office, to the restrooms, to the rest of the facility, is always meticulously clean, which eased any concerns I may have had. I know that my hard worked life long processions are in good excellent hands at Safeguard Self Storage. Today I had concerns because recently unemployed , my storage unit will be increasing the following month. I shared my deep concerns with Surech Madaan, the Assistant Manager, of the West Hempstead facility. He listen intently & heard me. He told me he that he will speak to his supervisor on my behalf, who had the final decision. I am very pleased of the outcome, in my favor. I did not need to go over his head. I am really very thankful for Surech, who is an excellent Assistant Manager. I highly recommend Safeguard Self Storage in West Hempstead. Like I stressed earlier, I have been renting nearly ten years.

romance dee

3 years ago
rating 5.0
Excellent! I couldn't believe how helpful the staff was. The environment is very Clean and organized. I feel safe at Safeguard! Thank you.

Lesley Castillo

3 years ago
rating 5.0
Staff is very helpful and friendly. Clean place. Second time using their facility. Never had any problems with Safeguard Storage.

Sujan Shrestha

3 years ago
rating 5.0
Very professional and courteous staff!! Facility is well maintained, perfect for storage!!

Kimberly Wright

2 years ago
rating 5.0
I really enjoy doing business with Safeguard Self Storage, in West Hempstead. I feel safe and the storage is always clean. The staff is very professional and always willing to help out. I will recommend this site to everyone. Thank you !!! Safeguard Self Storage for doing your best!!!

Richie Schwartz

3 years ago
rating 5.0
I rated this facility a 5 but if I could rate a 10, I would. The staff was so friendly and helpful. Steven was helpful above and beyond and made my initial visit there very pleasant. The manager Rhodana was also so very pleasant, efficient and helpful . The rooms are climate controlled and the security features are too many to mention, but very awesome. The facility was super clean. All in all, renting a space here was made easy and pleasant. I highly recommend this location for your storage needs on Long Island.

Maryann Barrucco

3 years ago
rating 5.0
Safeguard Self Storage gets a 5 star rating. We have several units and we are pleased with the customer service that is provided by the Assistant Manager and workers of this storage center. It is safe, clean and a secure facility.

Cheryl Salem

2 years ago
rating 5.0
Miss Gordon I must say she is very experienced and knowledgeable and extremely professional. It was a pleasant experience to have been in her company. I do recommend this facility and location because of her. Thank you

Fahron Nibbs

2 years ago
rating 5.0
Safeguard Self Storage is a clean, and efficient facility. The staff are always pleasant and professional and I highly recommend their service.

Alexandra Rosa

2 years ago
rating 5.0
So glad I chose this among all other possible places to store my furniture. It's clean, professionally run and the staff is always on point. The manager always has a smile and makes sure customers are happy. I'm happy to recommend this five star storage facility.

Ray Leone

2 years ago
rating 5.0
We needed someplace close to Hofstra University to store our daughters things while she figures out her next steps and found Safeguard in West Hempsted. Nice property, very welcoming and knowledgeable staff made our visit very pleasant. Overall a great choice with reasonable rates for what we needed. I highly recommend this location for your storage needs.

JL Spencer

2 years ago
rating 5.0
The site is centrally located which is integral to my purchase of a unit there. The staff are professional, personable and willing to assist in any way they can. The site is well maintained.

Diane Robert

1 year ago
rating 5.0
Suresh Madaan has made renting and storing our items a breeze. Most storage places and dirty and not well attended. Safeguard in West Hempstead is a wonderful clean and friendly place to store your items.

Felisia N. Lamb

1 year ago
rating 5.0
I was experiencing severe financial hardship but of course the bills must still be paid. Thanks be to God that Suresh agreed to extend some time for me as I arranged to pay at a later date as I did not want my property to be confiscated and auctioned off. I am so grateful for his help and so very thankful that he trusted me enough to uphold my agreement.

Andrew Marcus

1 year ago
rating 5.0
Safeguard Self Storage in West Hempstead was great. Clean. Climate controlled. Convenient access. Nice people in the office. You don't need more than that!

tlc chess

1 year ago
rating 5.0
I live the customer service he's always helpful. I have had storage there for two years and it's been GREAT

vik morse

1 year ago
rating 5.0
Suresh is the absolute best. If every human being could like this Suresh. Excellent customer service from this man. He goes above and beyond. So glad I came here. This facility is managed very well. The grounds are very clean and well maintained. Inside storage area is also clean and well maintained. Equipment is available and working. I appreciate the prompt and personable service from the front desk and office. Thank you.

Sarah Jones

1 year ago
rating 5.0
Very nice and professional service. Units are very clean. Very convenient if you live in the area.

Patricia Archibald-Kennedy

1 year ago
rating 5.0
What can I say, Suresh is the best. I wish there were more Sureshs around. He goes above and beyond to make us customers happy. He's vey courteous, respectful, professional and the list goes on....I hope he will continue to be a part of Safeguard in the years to come......Thank you Suresh!!!!

Gloria Simmons

11 months ago
rating 5.0
Very helpful and friendly staff. I have had storage there for quite a few years.I would recommend this facility to any one looking for a clean and safe place to store their belongings. Too bad I can only give 5 stars. I would give them 10.

JL Spencer

1 year ago
rating 5.0
The site is centrally located which is integral to my purchase of a unit there. The staff are professional, personable and willing to assist in any way they can. The site is well maintained.

Paige East

1 year ago
rating 5.0
Friendly and helpful staff. Facility is clean both inside and out. Well lit at night.

Lana Jane

10 months ago
rating 5.0
Nice clean facility. Friendly, helpful staff.

Keith Byer

9 months ago
rating 5.0
Octavia was the absolute best, helped me select my unit and made sure that I was charged properly. Very happy with my rental and would definitely recommend to a friend.

Jasmine Green

5 months ago
rating 5.0
There great there clean there understanding and very professional while keeping my things in there storage i always felt safe if you are thinking of storage your items I would highly recommend them.

ashley bellmann

5 months ago
rating 5.0
My favorite storage staff is amazing and unbeatable prices

Andres Agudelo

5 months ago
rating 5.0
Mary Anna was friendly and very helpful. This is my first time using self storage and Mary Anna made it easy.

Qya C.

4 months ago
rating 5.0
Luree was amazing! She was able to multi-task while addressing every question, and was still courteous and patient. She was also knowledgeable and down to earth. She made my unexpected need for storage a very pleasant experience. The facility is clean, secure, and they have great specials. I definitely recommend this company for self- storage needs.

phillina cartwright

3 months ago
rating 5.0
My experience at Safeguard was very satisfying. I had a problem online paying for my storage. The manager corrected the issues and was very gracious, helpful and professional in making sure that he throughly explained the entire process to ensure I wouldnt have anymore problems. I would recommend everyone to select this storage in the future. The establishment was very clean and the system that they utilize allowed you to access your storage with ease. I will definitely come back again for my storage needs.

Ed McNally

2 months ago
rating 5.0
Moving from my long time home I needed a good size storage unit for the rest of the year while we worked out the new home. Safeguard storage in West Hempstead showed us a clean and temperature controlled choice of storage units in a safe and securely monitored building. They were very helpful in helping me, providing valuable information and suggestions. What really impressed us however, was when I realized 12 days later, that the unit I initially rented was not going to be adequate. With only 24 hours left to move all the furniture, books, records and household possessions, Safeguard was able to accommodate my need to swap into a larger unit. The new contracts were drawn, old agreement cancelled and rolled into the new. All the contents of the smaller unit had to be transferred in the new larger unit. The whole process took 90 minutes which was amazing. The rest of our possessions were then able to be delivered and stored with time to spare. I have to give high praise and deep appreciation to Lorraine in particular who did everything in her power to help us in the stressful situation and limited timeframe. Her involvement turned looming disaster into a successful effort. We are Safeguard fans and advocates. We have already recommended them to several friends and will continue to do so.

vik morse

2 months ago
rating 5.0
Suresh is the absolute best. Excellent customer service from this man. He goes above and beyond. So glad I came here. This facility is managed very well. The grounds are very clean and well maintained. Inside storage area is also clean and well maintained. Equipment is available and working. I appreciate the prompt and personable service from the front desk and office. Front desk service is prompt and personable.

Alicia Good

2 months ago
rating 5.0
I had a wonderful experience today setting up my storage needs with Luree. It started with a friendly phone call this morning letting me know that my reservation for storage space was received via email and that she was in the office ready to accommodate me whenever I wanted to come in. And accommodating she was! From the time I walked in to my frequent in's and out's. She shared on the do's and don'ts and explained everything thoroughly, Great personality & a pleasure to deal with! Today was the hottest day of the year but the storage area and building were comfortable. Cold water facets and carts for toting your goods. I will sleep good tonight know my items are here with the security and alarms. I am happy that and can do what I need to do. Thanks Luree for everything! I highly recommend this facility.

Hyacinth Nedrick

1 month ago
rating 5.0
Thanks luree. For all the help your the best

Donna Gooden

3 weeks ago
rating 5.0
Suresh was very helpful! My husband and I were comparing rates in the area and we needed to look no further than Safeguard Self Storage. I started moving in boxes the very next day. Clean, safe and easily accessible.

Joseph D. Viola

2 weeks ago
rating 5.0
Luree was awesome. She was so nice and energetic - a breath of fresh air. Place was clean and well-secures. Signed up on the spot!

Maureen Salmon

2 years ago
rating 4.0
The people as Safeguard Self Storage are very helpful. They are always helpful. I appreciate their friendly reminders when my bill is due. It's a great help because I have a very busy shedule.the manager Sheresh is great. Both He and his work team keep the property clean. I never have to worry about my belongings.

Paola Ravelli

9 months ago
rating 4.0
Employees are very helpful. The place is clean this comment is from my sister Stefania Corral who is renting at that location

A Google User

2 years ago
rating 3.0
Love the storage facility. Hate that the prices keep going up.

Paula Renfroe

2 years ago
rating 3.0
Love the storage facility. Hate that the prices keep going up. In fact, I'm going to downsize temporarily and explore storing my belongings elsewhere.. Since I just received a notice about yet another increase. A unit that started at $295/mo, and in less than a year increased to $325/mo is going up to $350/mo in 30 days. Time to purge. Especially since there's no detailed explanation of what overhead justifies this.

Ankur Potdar

2 years ago
rating 2.0
The neighborhood is not so good, I moved to another storage location.

Felicia LEe

11 months ago
rating 2.0
I have had run ins with tenants who live in the facility. One who had the balls to ask me if I was scared while he was walking to me, and I asked was he security. I have made complaints and tried to get in contact with manager no one called me back. I have gone to the facility to speak to the manager on more than one occasion in regards to my rent that has been hiked three times, oafter being told its a fixed rate upon signing up. I am taking my items out of this unit for these reasons and going to another nearby facility. Where there is security. and a fixed rate for rent. How are you raising rent when the facility has people living in it? Granted I feel bad that people dont have anywhere to go, nevertheless it poses a huge risk when customers like myself a woman goes there to get things out my unit, without any security on the premises. The facility is also very clean, yet for the reasons mentioned above, I will be moving to another facility. Customer service is not good either no one returns calls or messages. However I forgot the guys name at the front desk, he has been very helpful, very friendly since I have been a customer here, however the request to follow up about my rates, have not been responded to.

Jannelle P.

1 year ago
rating 2.0
Ive been at this location since May 2018. It was clean and air conditioned. As of late Ive noticed fruit flies growing more and more each time I come by. I made a complaint to the attendant and rushed to do what I came for. It was annoying to have them all in your face buzzing and also my things had them flying all over as well. It seemed like someone had food in their space and left it overtime. I paid for a climate control space to not have a insect problem. Now i have to worry about a insect infestations on my belongings. I am high disappointed in the fact this has not been solved yet.

sapphire bradshaw

3 years ago
rating 1.0
Everyone is so very friendly and always helpful. Customer service is always over and beyond. On a scale of 1-10, 10 being AMAZING, I rate them a 15. I will recommend this location and this staff to anyone in need of a storage

Monique Goff

2 years ago
rating 1.0
I would like to have 24 hour access that will be great, for people such as myself who work late and may need to get something out after 9pm. Thank you

Rachel Klein

5 months ago
rating 1.0
When first getting the unit, I was requiered to use cash for a key deposit and was told that it would be returned to me when the key was returned. Now that we are not using the unit anymore and I returned the key, he is saying that he never collected money for a key deposit. Get in writing that you gave money for a deposit. Also there was a man living in the storage unit a few down from us.
See all Reviews
rating 5.0
1 Review
Write a Review

Rikki V.

3 years ago
rating 5.0
Suresh is A+!!!! Great service. Clean. Friendly staff. Nice and cool during the summer. Jamming tunes over the loud speaker!!! :)
  • 24 Hour Access
  • 24 Hour Cameras
  • Boxes & Supplies
  • Business Center
  • Climate Control
  • Drive-up Access
  • Online Bill Pay
  • RV, Car, Boat