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Safeguard Self Storage

17-26 Hancock St, Ridgewood, NY 11385

Office Hours
MON - FRI9am - 7pm SAT8:30am - 5:30pm SUN10am - 5pm
Gate Hours
MON - FRI8:30am - 7pm SAT8:30am - 5:30pm SUN10am - 5pm
Google Reviews
rating 4.8
Write a Review

Patrick Shaw

3 years ago
rating 5.0
Very clean, very well lit facility. I mean, the lights are bright. Not like a number of dimly lit other places. Probably the lowest prices in the area, too. The process for renting is quick and easy, as is getting in and out, Staff is knowledgeable and courteous (I specifically was helped by Carlos). This was my second time renting a unit from them, because it was great the first time.

Ja Lewis

3 years ago
rating 5.0
Very very much satisfied with the customer service Carlos gave today!! More than satisfied with my storage unit ang I feel very secure about my belongings being there!! Good looking out Carlos!!

Patria Morales

3 years ago
rating 5.0
Where can I begin I've been a tenant for the past three years. Carlos has gone above and beyond to make his teants feel comfortable. He even tied my shoes while I picked up a box. I definitely recommend this location of safeguard self storage (1726 Hancock). Thank you Carlos for making my storage experience stress free.

johnathan batista

3 years ago
rating 5.0
Great customer service. Very kind and will work with you to make you feel comfortable in price and storage space

Judy Stoves

3 years ago
rating 5.0
This company and their workers are friendly and welcoming. A nice place to rent from.

Evelio Ortiz

3 years ago
rating 5.0
Carlos definetly took the stress off my back when acquiring the storage space. He gave me first class service with first class unit. Very satisfied. Please see Carlos , he got you .

Rob Rosero

3 years ago
rating 5.0
The time I spend waiting for rent space was reasonable, Mr. Velez was friendly and professional, also he was knowledgeable, the space provided resolved the reason for his assistance, Overall, I am satisfied with the service provided by Mr. Velez. I recommended my friends and everybody ask for Mr. Velez he resolved any problem when you need to find a space for rent.,

Katy Knight

3 years ago
rating 5.0
Clean, secure, super friendly and helpful staff.

Lizeth Ojeda

4 years ago
rating 5.0
Awesome experience, great personality very clear and helpful down on point. Carlos met all our necessary needs. Carlos is an excellent accet to your company., I'm giving him 100 % satisfaction.

Mariela Calle

3 years ago
rating 5.0
Awesome Very Supportive Team The Assistant Manager Carlos Velez was Very Helpful

Dalils Soriano

3 years ago
rating 5.0
I'm happy with the help that i get everytime that I'm there especially from Carlos Velez he's very kind and nice he's the best. You should have hen as a manager hes very helpful with everyone

Jessica Camacho

3 years ago
rating 5.0
Carlos is a very good worker at safeguard self storage ,he help a lot ,he is a will educated person and very polite with others

Ann Perez

3 years ago
rating 5.0
MaryAnnawas extremely helpful and help me get online on my phone to review the Safeguard payment application

Ariel F

3 years ago
rating 5.0
This was my first time getting a storage. I was in such a rush moving and carlos was a big help to me and my family. Thank you.

Bryan Tirado

3 years ago
rating 5.0
My ayexperience with safeguard self storage has always been great and very reliable. Today I transferred to a small unit because the fee rates of my previous one was a little out of hand and currently going to a rough times on my end, Carlos one of the managers from this location helped me out with accommodations of units and gave an excelente help with rates and the unit I transferred to was close to that one I had before which it worked out perfect to put all my stuff quick with no problem. Carlos it's execelent and always gave me a hand when I needed it. If you ever happen to move to this area and need a place to put your stuff don't hesitate and rely on safe guard self storage and ask for Carlos he will help you with gratitude and smile. He's awesome. Thanks again Carlos for your great help every time.

Andrea Amdall

4 years ago
rating 5.0
I have to say this has been by far the best self-storage experience I have had... I was in a pickle last month with less than 48 hours to find a new apartment or a place to store my things and I went into Safeguard Self Storage where Carlos helped me with everything that I needed. I had looked at the rates online but it is always another thing when you are physically looking at the unit... Anyway, Carlos helped me find the right unit at an amazing price at the last minute. He even helped out a friend of mine who was in a similar situation of needing storage last minute. Excellent Customer service, very safe and secure and CLEAN facilities... Gotta love that its in Queens too :) I would recommend this place in a heartbeat!

Ana Moreno Dejesus

3 years ago
rating 5.0
I would to take my time and thank everyone that either had a storage or has a storage at Safeguard self storage and took their time to write a review, I took my time and read a few of them that made me decide which one. I decide to take a visit to Safe guard Self storage just like everyone said cleanness, cameras, the service and you can't get in the elevator if you don't have a chip, and i spoke Mr. Carlos just like everyone said very patient with me because i asked a lot of questions, very respectful, polite, and the price is reasonable depends on the amount of stuff you have. you want your stuff to be safe and in a clean area. I'm very happy. I would highly recommend to everyone.

dainalee borrero

4 years ago
rating 5.0
I spent about a week researching storage facilities online and in person. I finally walked in to safeguard and literally walked out a happy customer. Carlos was amazingly helpful he took his time to explain everything in detail and helped me find exactly what I needed, for a good price! Out of all the facilities I visited I was honestly treated best at safeguard. It was very clean and well organized and the location is perfect. I would definitely recommend this place!

Michelle Miller

3 years ago
rating 5.0
Safeguard Self Storage in ridgewood is the best storage unit I've delt with thus far. Carlos is extremely helpful, professional, and friendly. I can't imagine working with another safeguard without both him and Mariana. It is a clean and safe facility that I would recommend to anyone looking for a storage unit.

Franky Rivera

3 years ago
rating 5.0
Clean facility. Great location for me and my family. Depending on who you speak to on the phone or in person, customer service is okay. Ms. MaryAnna and Carlos are great to speak to when it's not too busy in the facility. They are very informative and they try their best to accommodate you in any way they can. They will find out what is the best possible way to go about any storage situation and or problem that there may be and appreciate them for that. Hopefully they let up on the prices here and there but for now it is fine.

Ivette Grajales

3 years ago
rating 5.0
My experiences with this particular storage unite, aside from been very clean and well guarded. Miss. Maryann is wonderful, she took her time explaining things and she remain on the phone very patiently and walked me thru the proper steps on the computer as if she was doing it herself. God bless her. She is definitely a keeper.

Samantha Esponda

3 years ago
rating 5.0
Carlos was very helpful and patient with all my questions and demands I would love to see more workers like himself. I would definitely recommend family and friends to such a clean and friendly environment

Hector Leguillow

3 years ago
rating 5.0
I want to first say tI have been with this facility for several years (several months after its opening). I have a very high regard for the Staff at the Safeguard located in Ridgewood, Queens and have to say that they are very professional, courteous, cordial and are always concerned regarding fulfilling your storage needs. The facility is Clean and is run by Ann and Carlos very efficiently. I would recommend this facility to anyone in need of a Safe, Clean and efficient Storage Place. The only suggestion I have is the the HOME OFFICE needs to recognize their regular customers and should be creating a LOYALTY LONG TIME CUSTOMER DISCOUNT. Especially for those customers that have been with SAFEGUARD SELF STORAGE since it's opening. The company does have a Recommendation Bonus of 50.00 dollars for recommending and referring other customers once they rent a unit, but I still Feel a LONG TIME CUSTOMER APPRECIATION DISCOUNT Program should be put in place to encourage the existing customer to continue on keeping their storage Unit. Overall I give this location a Thumbs up and 5 Star rating

Evelyn Rivera

4 years ago
rating 5.0
They were great they really made my day much easier Carlos and maryanna r great they gave me great customer service and were very understanding them in time of need and they have this place immaculate and they were wonderful I mean I can even tell you how wonderful you are how much they gave me so I want to tell you that they're not five stars there 10+

Melissa Johnson

4 years ago
rating 5.0
Very clean, dry, and super attentive friendly service! Great prices too! Thanks

Fritz Howser

4 years ago
rating 5.0
Carlos was very helpful. The paperwork was quick and painless. Clean facilities.

Lisa Quimpo

3 years ago
rating 5.0
Maryann and the gentleman that assisted me were knowledgeable friendly and made the process so easy. I would recommend this storage place to everyone i know.

Brandton Hale

4 years ago
rating 5.0
I have enjoyed a very pleasant experience using this facility. The staff is friendly and helpful, and the security on the premises is advanced.

A K

3 years ago
rating 5.0
Renting process was painless and easy. Extremely courteous staff, secure and clean facilities. A+

Rosa Gillis

3 years ago
rating 5.0
My experience was great!, storing my entire life was very stressful, but my stress was relieve when I met staff at safeguard storage they were patient, kind and courteous The facility was very clean and the staff new what to educate me on since this was my first experience. I just want to say Thank you, thank you thank you.

Cathy Khodra

3 years ago
rating 5.0
I used safeguard last year about this time to store up my furniture,and I'm using them again cause my stuff were really safeguarded i had MaryAnna who walked me through both times she is the best very polite n professional, the place is neat.so with that I would recommend this storage to anyone. 1726 Hancock St.

Claudine Harrison

3 years ago
rating 5.0
My experience at Safeguard was excellent ! Carlos, is very Professional and courteous. He not only assisted me with downsizing my unit which is cost effective for me. If you are inquiring about a storage unit at Safeguard Storage Please ask for the go to Property Manager: Carlos. Satisfied Customer, Claudine Harrison

Rich Miller

3 years ago
rating 5.0
I met with Carlos and Mary Anne Both very friendly and took their time to answer all my questions and made good suggestions!

Katya Fine

3 years ago
rating 5.0
Great and straightforward service. Was surprised how fast the process was and how no headache was caused! A first for a storage experience! Mary Anna was very detailed, answered all my questions, and shared some great insight! Feel very confident in my choice of storage facilities and left with great trust that my belongings will be well kept.

Scott Grodesky

3 years ago
rating 5.0
Clean facility, friendly and professional staff. I've been storing here for a few years and I'm happy with my experience. The staff is a great plus.

Yvette Malave

3 years ago
rating 5.0
My husband & I had to transfer our belongings to a larger room. Carlos made the transfer simple....he showed us the new spot, freed-up the elevators so we could transition comfortably and had the paperwork ready for signatures once we finished. Thank you again; Carlos for your attention and understanding.

Dean Diaz

3 years ago
rating 5.0
The best facility I ever used. I am customer for 4 years, never had a problem. The main reason why I stay is because of Carlos Velez. He's a true professional and he always take time to answer any of my questions. He make sure that my stuff is always safe and clean.

Ana Moreno dejesus

3 years ago
rating 5.0
Good afternoon to all customers that are interested in renting safeguard self storage in Ridgewood, I been with this storage for like a year let me say the service that the staff provides especially Carlos and especially the maintenance in the building is outstanding. I would highly recommend this place. Go check the place out and let them know that Ana ( christmas lady) sent you. Trust me you won't regret it.

Jake Katz

3 years ago
rating 5.0
I have been a customer for 5 years. Carlos and the day to day team are wonderful, helpful and on a first name basis with their customers. I highly recommend this location!

Troy Chryssos

2 years ago
rating 5.0
The staff is incredibly kind and patient, and always try to help you as best you can. The spaces feel safe and are very clean.

Jeffrey Boxill

2 years ago
rating 5.0
This is the most amazing experience I've had with a storage company. Usually you walk into those places and it's a dust bowl with staff that is difficult to communicate with, but I was met with Denise and Carlos who just were the most professional accommodating people ever. They went out of their way to make me feel comfortable. The unit was spotless and it was just an all around pleasant exchange. You need more folks like that if you're trying to stay in business.

Nicolas Padron

2 years ago
rating 5.0
This place is clean and employees that run this location really well. New key fab building for easy access.

Amanda Garcia-Walker

2 years ago
rating 5.0
My experience with safeguard storage was absolutely amazing. I worked with Carlos who provided me with affordable storage and was able to answer any and all of my questions. He was very friendly and made something stressful like moving way less nerve-wracking. I would absolutely work with him and safeguard again and will be recommending this place to all of my friends in the area!!

Vanessa Bishop

2 years ago
rating 5.0
I moved from CubeSmart storage to come to this Safeguard storage in 2015. Best decision yet!!!! Those 2 facilities are night and day. This Safeguard storage is soooo clean, well lit (with light sensors that actually work), stable temperature, friendly and knowledgeable staff. I planned on staying for only a few months but it has now been 2 years that I'm with Safeguard. The prices are reasonable (even the increases). CubeSmart used to increase my rates (dramatically) every 6 months but Safeguard only increases it yearly, only by a few dollars. The first year, the increase was $17. The second year, it was only $12. By the way, Kudos to Carlos, who is the icing on the cake!!!!!

Jourdain Olivo

2 years ago
rating 5.0
Denise took exceptional care of myself and mom. She dedicated so much time to show us rooms and help us decide which one to take. She also was so friendly and comforting during such a stressful time! I appreciated how she explained everything in detail and did not rush us or make us hurry up. It is rare to find such good service so thank you!!

nakimuliinc

2 years ago
rating 5.0
The facility is so clean! And the customer service is on point. Carlos is the best!

Sarah Snow

2 years ago
rating 5.0
Carlos and Denise are great! Storage space is clean and easily accessible. I always recommend safeguard to anyone looking for storage in the area.

Kris kemp

2 years ago
rating 5.0
Safeguard Self Storage is fantastic. Carlos took care of everthing. He was great. Highly recommend this company.

Kris kemp

2 years ago
rating 5.0
Safeguard Self Storage is fantastic. Carlos took care of everthing. He was great. Highly recommend this company.

Kris kemp

2 years ago
rating 5.0
Safeguard Self Storage is fantastic. Carlos took care of everthing. He was great. Highly recommend this company.

Emma Cruz

2 years ago
rating 5.0
Today I went to the storage place in Ridgewood and there I met a young lady named Denise who was very polite kind and understanding and although she was very busy with alot of other customers she still was able to set time aside to tour me around the build where I found the perfect unit right on the first floor. Price was okay but there where other things that you have to pay for where she did explained but is no where to be found on the website. She did try to acomidate me as well in that area which did make my evening . This facility was very well maintained and the unit was spotless. I am a happy customer of safeguard and I wouldn't have any other way with employees like Denise business will always be around she is an amazing worker and you can tell she really loves her job it was very pleasant for a change in the storage industry.

Carmen Castro

2 years ago
rating 5.0
My experience with Safeguard Self Storage could not have gone better. The facility is very well maintained. Denise Gonzales was extremely professional and helpful. She worked with us to find the storage spaces we needed and answered all our questions. The process was efficient and painless. I would recommend Safeguard Self Storage to anyone looking for a storage space.

Theresa Drescher

2 years ago
rating 5.0
Denise at Safeguard was the most professional, courteous and knowledgeable employee we have ever worked with in the years we have been with Safeguard. It was the first time we ever felt like a valued customer. She was great. The five stars are for her.

Christina V

2 years ago
rating 5.0
Fast service Carlos Velez was VERY helpful and knowledgeable with all services & Denise was just fantastic and welcoming !! 5 stars and will refer friends to this location.

Bermaly Nunez

2 years ago
rating 5.0
The facility is very well maintained. Denise Gonzales was extremely professional and helpful. She worked with us to find the storage spaces we needed and answered all my what if questions.. if i can give her more then five stars I will. Good Job Denise keep up the good work.

Lele Annise

2 years ago
rating 5.0
From start to finish the customer service was AWESOME !!!!!!!! I called the general number online and spoke with a call Center rep name Kathy, she was great. I told her what I was moving and right off of the back she knew what size I would need, I let her know that I would still be shopping around however she still held a reservation for me . A few minutes after hanging up from Kathy, Carlos from the Ridgewood Queens location called to confirm my reservation. Listen the guy was great. I wanted to rent the unit before I even got a chance to view it. He explained everything to me verbatim and invited my mom and I to come in. As soon as we got there we felt comfortable from the minute we walked in. This guy literally has patience out of this world. My mom and I were so indecisive about the size we needed, he showed us EVERY single unit that he felt would accommodate us. I kid you not we were there for about an hour JUST LOOKING. We went home and came back two days later after we decided on a size and he was awesome awesome awesome very personable and knowledgeable. The company has some great promos also . Very affordable company with knowledgeable staff. If youre looking to rent a storage unit go with them you wont be sorry! I am not easy to please, and even I was WOWED!!!!

Markus Alkire

2 years ago
rating 5.0
Excellent professional experience in a new, well kept building. Carlos was friendly and knowledgable.

Thomas Weiss

2 years ago
rating 5.0
Best place to store your belongings. Beautiful,clean,bright storage facility!! Mario and Tonya treated me with class and really made me feel at ease. Highly recommend this place!

TJ Gill

2 years ago
rating 5.0
Due to an unforeseen and sudden change in my housing situation, I had to quickly move my belongings within the matter of hours to this location. I was impressed first by Mario Rosa, the Facility Manager on duty. He went above and beyond helping me with finding an affordable cargo van to move my things to the facility, even calling them up to check their rates, location, etc. He was also clear and thorough with explaining how the facility works, and providing a walk through of where the storage unit is located and how to gain access to the building. It is a very secure facility and I was also impressed by the cleanliness of Safeguard Self Storage facility in and out of the building. I highly recommend this location. I give it a full 5-stars for the staff professionalism, building amenities, pricing, and overall experience. Thank you for everything, Mario!

Nosey Rosey

2 years ago
rating 5.0
The staff are usually very helpful and friendly. It's just outside of Bushwick so it was very convenient. They keep the facility clean. It's just very expensive but so is most things in NY now

W Foxx

1 year ago
rating 5.0
I have, with no exaggeration, rented dozens of storage units all over the city, for personal and business uses. At the moment I have five not counting Safeguard. In all my years, not admitting to how many, I have not had a better experience than I had renting a unit on Hancock St. in Ridgewood from Mario, the manager. Without going into too many storage details, this is the place to be in the neighborhood if you need extra space. No one else come close, and I visited as many as I could. Thanks Mario

W Foxx

1 year ago
rating 5.0
I have, with no exaggeration, rented dozens of storage units all over the city, for personal and business uses. At the moment I have five not counting Safeguard. In all my years, not admitting to how many, I have not had a better experience than I had renting a unit on Hancock St. in Ridgewood from Mario, the manager. Without going into too many storage details, this is the place to be in the neighborhood if you need extra space. No one else come close, and I visited as many as I could. Thanks Mario

Katrina McCloud

1 year ago
rating 5.0
I normally don't rate places or write reviews, however for this location I had to. They really deserve it! I was a tenant at this location for 7 years to the date. I decided it was finally time to move. Trust me it wasn't always peaches and cream. I had threatened to move several times over the years because the old manger sucked! Then as time passed it got a little better with Carlos coming on board and then Mario came along. Then it was a true delight to be a tenant here! Mario and Carlos are the best!! They have gone above and beyond with helping make my move out so smooth. They are professional and the environment is always clean inside and outside. Thank you guys so much I greatly appreciate all your help! I'm going to miss you!

Chris Harder

1 year ago
rating 5.0
These guys are great. Extremely helpful, friendly and easy to work with, plus the storage units are clean and well maintained. Definitely happy my boyfriend and I are renting here.

James Frankie

1 year ago
rating 5.0
I rented a unit a while back and decided to return to them again recently because of their professionalism and genuine integrity as to their approach to heir customers. Happy to see that still stands, and they were as helpful as ever. Best storage company in the area.

Kevin Adams

1 year ago
rating 5.0
Probably one of the best customer service experiences Ive had. Facility is clean, staff is professional. I only worked with Carlos and dude was extremely helpful. Prices are pretty decent too. A+++

D T

1 year ago
rating 5.0
Safeguard is the best experience I've ever had with a self storage company. Mario is a sweetheart. Very understanding when you need to grab something from your unit close to closing time. The building is clean, zero clutter and the hallways are mopped regularly. I believe the attitude of the employees is what fosters an environment of respect between all the customers as well. In my experience, everyone has been particularly considerate and communicative about parking in front of one another inside the loading garage. The prices are fair and you get total peace of mind about the safety of your belongings: FOB-restricted access to each floor and climate-controlled units. Highly recommend.

Rudy Dejesus

1 year ago
rating 5.0
I had the best service at this location. Mario Rosa Helped me with everything I needed. Explained everything with details and answered all of my questions. I would recommend this location to anyone. I appreciate him allowing some more time to load more of my things due to my circumstance. Thanks you again. Rudy D.

Craig Watson

1 year ago
rating 5.0
I was a customer for nearly a year. I received nothing but the highest level of professionalism and courtesy from the staff here. I also think the prices are fair. If you need storage and the location is convenient to you, look no further. Very satisfied customer, they went above and beyond.

Ichiho Kurosaki

1 year ago
rating 5.0
Very clean and well kept facility. The location is very hidden if my friend and uncle didnt have storage there I wouldnt have know it was there. The ladies there are very nice and friendly. When I went to google this location tons of reviews popped up saying how nice and friendly Kendra was. And I must say the reviews are 100% correct the bldg is clean and the staff is amazing !!!

Miguel Crespo

1 year ago
rating 5.0
Great place. Awesome workers Luby and Jenny. Been using this storage spot for about 3 years now and it's been great. Great effort by Jenny drilling my lock open since I lost my keys. 5 stars

Sasha Boyce

1 year ago
rating 5.0
Mario provides exceptional service! He was so helpful and flexible with finding the perfect unit for my belongings. Many thanks to Mario for making it such a smooth transition!

Andrew Drizzle

1 year ago
rating 5.0
The employees were amazing. Very helpful and accommodating (especially Jen and Luby). The unit was perfect for my needs and I felt confident in the security of my possessions. I would highly recommend this facility.

Giselle Gonzald

1 year ago
rating 5.0
My first experience with Luby was Amazing at Safeguard. She waited for past closing. It was the Best customer service and hospitality. She definitely needs more then 5 stars.

Jonathan Pierre

1 year ago
rating 5.0
The employees were amazing. Very helpful and accommodating Luby. The unit was perfect for my needs and I felt confident in the security of my belongings. I would highly recommend this facility to friends and family.

Dominique Schwenner

1 year ago
rating 5.0
Luby is great, very nice, helpful and attentive. We like the storage unit, although it does get cold in the building. Only had a few misunderstandings? with other employee. You can drive in without problem to grab your stuff, it is clean for sure!

Amelia Bouffard

1 year ago
rating 5.0
Clean environment! I feel very comfortable leaving my things. Luby at the desk was so kind and helpful! She stayed after just to accommodate my international flight landing a little late after closing. Would 100% recommend.

Wanderwith Nicki

1 year ago
rating 5.0
Jennie has to be one of the sweetest people Ive ever met and she is beyond helpful! Im so happy to have had her assist me on this stressful day. Shes hands down the best!

Debbie Candelario

1 year ago
rating 5.0
Never used a storage facility before, so was not sure what to expect. The agent, Luby, was friendly and helpful, she showed me different sized lockers and helped me with choosing the right size for my needs. She explained everything in detail, answered all my questions and processed everything quickly. The facility is well maintained, nice and clean. Thank You!!

Terryann Phillips

1 year ago
rating 5.0
I have had my unit at safeguard for over two years now. My first encounter was with Carlos, he was very patient and explained the policies and procedures to me. If I dont speak with Carlos I have spoken with Mario. The employees at my safeguard location have always been very understanding, answers any questions that I may have and are very helpful and pleasant to speak with. The building is immaculate and I never have any problems or issues with this location. Carlos and Mario have worked with me when I was late on my payments. Is there anything that needs improving? In my experience I dont see anything that needs improving. They are polite and courteous to the customers. All I can say is keep up the good work. Best Terryann Phillips

Matthew Tully

1 year ago
rating 5.0
Jennie was awesome! She listened to our needs, and got us a unit that fit what we were looking for, and moved in while finishing up our paperwork! Highly recommend!

Oded Weinstock

1 year ago
rating 5.0
Our first time using a storage unit, so we didnt know what it expect. Luby was super helpful and friendly. Im giving five stars for the great customer service we received, and because the facility was very clean and accessible. First day, so lets see if this rating remains the same.

Adriana Lenarczyk

1 year ago
rating 5.0
Luby is the best!! This was a totally painless and quick process over the phone. She waited for me to a problem with my credit card situated from another state and still held my unit for me. Excellent, cheerful customer service.

Squirrel Zurkow

1 year ago
rating 5.0
Luby the manager is THE BEST! Good prices good first time discount clean nice views of Manhattan:)

Elyse Rodriguez

10 months ago
rating 5.0
Our experience here was very easy and painless. Maibel was very patient and informative and the facility is great, clean and very secure.

Alexsa Ramos

11 months ago
rating 5.0
Luby helped me today as my first day here it was excellent service great place to keep your stuff

Yolond Owes

10 months ago
rating 5.0
I absolutely love Luby, she's the best. Professional ,great attitude a joy to work.Shes an asset to your company. I love a person who loves and knows the dynamics of their job.

Raymond Lampe

10 months ago
rating 5.0
My experience with Safeguard has been extremely positive. The service is excellent and Luby is a dream to work with. I highly recommend it.

Terryann Phillips

1 year ago
rating 5.0
I have had my unit at safeguard for over two years now. My first encounter was with Carlos, he was very patient and explained the policies and procedures to me. If I dont speak with Carlos I have spoken with Mario. The employees at my safeguard location have always been very understanding, answers any questions that I may have and are very helpful and pleasant to speak with. The building is immaculate and I never have any problems or issues with this location. Carlos and Mario have worked with me when I was late on my payments. Is there anything that needs improving? In my experience I dont see anything that needs improving. They are polite and courteous to the customers. All I can say is keep up the good work. Best Terryann Phillips

Jamie Mejia

10 months ago
rating 5.0
Luby was such a great help and was very professional! This storage is very clean as well I highly recommend this place

WILLIAM ARIZMENDI

10 months ago
rating 5.0
Luby is the best. Safeguard Self Storage should take great pride in having an employee like Luby represent them. She is a knowledgeable and informative employee and extremely pleasant.

Lawanda Dezil

9 months ago
rating 5.0
Luby was such a phenomenal lady who helped me so much couldnt have ask for a better person. Safeguard is truly lucky to have her on yall team. Thanks you

Alex Koones

9 months ago
rating 5.0
Luby was amazing. I came in just to get some packing supplies and left with s new storage unit and a new life!

Martin Mata

8 months ago
rating 5.0
Luby was super helpful when I signed up for a new storage unit. This is our second unit at this location and are very happy with it.

Jennifer Alerte

8 months ago
rating 5.0
Erica the store manager was extremely helpful! She was a sweetheart, took her time in explaining the details involved when renting a storage space. She took me and my fianc on a tour to see the different sizes of space so we can best see what suits us. Very clean environment and very friendly.

Adrian Garcia

8 months ago
rating 5.0
Luby is the best! Always on top of the business and provides the greatest help with any of my questions/needs. Thank you!

jon velazquez

8 months ago
rating 5.0
Great service provided by Mrs. Luby, who was very informative. Comfortable environment with a very clean setting. Happy to be involved with Safeguard.

Antonio Jones

7 months ago
rating 5.0
I had an amazing experience. I meet with Luby who assist and signed me up for a unit. If all experiences were like this , life would be easier. Thanks, Antonio

Luciano Nichele Gallo

7 months ago
rating 5.0
Weve been taking a very good care from day one till now. Staff is very helpful and friendly. Prices are very affordable and e reasonable. I highly recommend this place.

JEROME ROUX

7 months ago
rating 5.0
Best-in-class service! Highly recommend the Ridgewood location. Luby is a star + super friendly & accommodating!

Andrea Sanchez

4 months ago
rating 5.0
The great specials this storage company offers is what drew me to their site but the great customer service is what made me book. They explained things very clearly & made sure they were doing everything possible to save me money! Highly recommend this company, give them a call and you will know why!

Sergio A. Bedoya

1 year ago
rating 5.0
Convenient , great service , I recommend reserving days before

Kristin Jung

1 month ago
rating 5.0
I rented a unit this weekend. Maryann was extremely accommodating, going out of her way to finding a solution for my needs after the unit that I originally wanted was not available. Cynthia was very helpful in getting everything set up. It may be a little pricey but so far everything regarding pricing was transparent.

Cristina Muy

1 month ago
rating 5.0
I needed a storage unit during this pandemic. Came over and MaryAnna was so polite. She adhered to social distancing, worked quickly to get paper work completed and even with her mask on I could feel her great vibe and smile, not to mention contagious laughter. Appointments are being made so there is no more than one person reserving a unit and being worked with. After you have your keys and youre free to go and come during business hours as usual. This is the second time I rent a unit at this location.

xen san

3 years ago
rating 4.0
Friendly staff, very clean but pricey and lots of unexpected charges e.g. lock, key, fobs, insurance etc.

Ramon Sanchez

3 years ago
rating 4.0

Jubert Jay Balisi

7 months ago
rating 4.0
Been a customer of this place for years. Only downside that I experience is theres no stair access to the 3rd floor where my unit is so when they had an elevator issue it was a mess. Wasted a day off that i took to bring and take out stuff to my unit. Staff are very good tho and can't really blame them for it.

Douglas Thompkins

5 months ago
rating 4.0
Im out of the Country and the City, more than I want to be. Whenever I return home and I visit Safeguard, to exchange clothing, grab books or files, I always find my property as I left it. Safeguard has an experienced and protective staff who keeps me contracted via text and when Im on site Im always assisted and treated with respect. Thank you, you free my mind of worry! To those of you reading this, Its real, theyre great.

Arthur Cordero

3 years ago
rating 2.0
Their prices are high, there is no parking and their hours are not customer friendly.

Ancer Pena

1 year ago
rating 2.0
This storage place is local n convenient for me, but the price is constantly increasing without no warning. About 2 years ago I got a 1010 room for $157. N now two years later I'm paying close to $300. The only reason I really deal with the price increase is be the convenience and a GREAT EMPLOYEE "Carlos Velez" N HIS GREAT CUSTOMER SERVICE . He the only understandable and reasonable and caring employee there. All the others employees VERY LEGALISTIC. I guess they forgot that the customers is what keeps the location open and keeps the LEGALISTIC employees with a job. I'll give 5 stars to the employee "Carlos Velez" but the storage n there constant price increase get 2 stars. N the LEGALISTIC EMPLOYEES GET FIVE .

Peter Duvo

3 years ago
rating 1.0
First of all...there are always two sides to every story. This company lists storage units online for discounted prices, usually with the first full month free or 0.99cents. There is a catch... they will only honor this if you reserve the unit you want online. I went to this location after already looking at the units they listed online as being available. The only reason why I did not reserve the unit online was because I literally live within a two minuet walk of the building, I thought it would be easier (as most people would) to go in person. I then asked the one guy who was working in the entire building if that unit was available. He goes on to tell me that it is not, then tells me he can offer a unit which was not on the first floor for allot more then what they were offering the unit online.....really????? I asked him why he couldn't honor the price that was listed online and why the company is listing certain units being available when they are not? He just proceeded to bullshit me... Other then being completely unprofessional and rude, I was not going to deal with the b.s. scam that this company is trying to con people into and him. I walked out... If I walk into your store and mention an advertised price YOUR company listed online.... you should honor it...regardless of weather or not I come into the store or not. I'm pretty sure that rule HAS ALWAYS been around for years....

Katana

10 months ago
rating 1.0
I DO NOT RECOMMEND THIS STORAGE FACILITY. Used storage for a week and they didnt bother returning the rest of the month. Paid $28 for the locks and they asked me to return the locks and kept my money. I was charged over $30 for a service fee. Hours of operation are super inconvenient for the working class.

R W

3 years ago
rating 1.0
Nice staff but my rent was raised 2x in a few months. I'm switching
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rating 4.0
18 Reviews
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Michael R.

9 months ago
rating 5.0
Truly the best experience I've ever had with a storage facility. If I ran a business such as this, this is how I would pray it runs. Carlos was amazingly...

Carolyn J W.

1 year ago
rating 5.0
OMG! Clean. Well lit. No hugs or other creepy crawler friends. Units are clean. Staff is helpful. Prices are amazing! Grab a deal!!! Storage here makes it...

Jared F.

11 months ago
rating 5.0
So I reserved a unit online and thought I read the fine print well enough but of course mistakes were made and I missed the part about a stair case only...
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