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Safeguard Self Storage - Richmond Hill

119-24 Jamaica Ave, Richmond Hill, NY 11418

Office Hours
MON - FRI9am - 7pm SAT8:30am - 5:30pm SUN10am - 5pm
Google Reviews
rating 4.2
Write a Review

Ana Rosa

3 years ago
rating 5.0
Five stars isn't enough!! The kind of customer service and treatment that you receive from the staff at this location is outstanding. The young man heresh that works there is so polite and always mannerly. I would definitely recommend this location if your looking for a storage.

Richard cruz

3 years ago
rating 5.0
Must say these guy's are top notch . They run a very clean and organized business. The manager Haresh has been great to me from the first day i moved in to this current day.

Andre Bacchus

3 years ago
rating 5.0
Been storing at this location for over 4 years now and they have been excellent from the first day i rented until now. Clean storage facility and great employees!!!

Killer K

3 years ago
rating 5.0
This has got to be the cleanest storage facility I have ever stored at!!!

Colette Blackwell love boo

3 years ago
rating 5.0
Awsome safe and easy

Ian Ramgobin

4 years ago
rating 5.0
Came in to look for a space to store my belongings the associate danny helped me out and was very helpful, the facilty is one if the most secured places ive seen. Will be coming here in the next month to store my items .

Wellington Cyprus

4 years ago
rating 5.0
The staff was very helpful during my research of storage facilities. After a couple of weeks, I decided on the 119_24 Jamaica Avenue location. Nine months later, I find them still courteous, and helpful. I recommend this location to anyone.

Faisal4e

4 years ago
rating 5.0
Christian the manager, very helpful and a pleasant gentleman. Good customer service

Peter Kollek

9 years ago
rating 5.0
Perfect very convenient location, but more important, very friendly staff, very clean facility, plenty of light, you can see what is in your room without problem. My suggestion to improve: have rolling ladder for better access to top shelf boxes and improve access hours at least to 9 pm

Billy Joyner

3 years ago
rating 5.0
Always will be a 5 star! Great service, space, people , and very affordable for everyone. I suggest this to anyone that need a storage unit it will help you a lot!!

Zulaikha Roberts

3 years ago
rating 5.0
The young men Haresh was very helpful. Have used other storage's in the past year and this has been by far the best experience. Haresh was very detail at explaining everything and made sure that i got a unit that was perfect for what i was storing. Wish i would have came here long time ago!!

Miguel Nunez

2 years ago
rating 5.0
Great costumer services,very helpful.definitely will recommended!!!

Robert Farrell

1 year ago
rating 5.0
Very professional and friendly staff. The facility is spotless, well maintained and is expertly designed for storage. Reasonable prices for even large storage units, while the office area has really good, high quality moving and storage supplies - especially the boxes (compare with Home Depot or Amazon) - at great prices as well! Nice going guys.

Liliana Echeverria

1 year ago
rating 5.0
My name is Karen, Im a customer at safeguard at Richmond Hill Queens. The customer service they provide is excellent especially a manager name Sam.She is the best.. always smiling and goes a extra mile to help you out. My experience with them was amazing.

Poonam Poonam

1 year ago
rating 5.0
Raoutie Samuel was Awesome in dealing. She was very thorough in explanation and answered all of our queries.

Mark R

1 year ago
rating 5.0
First let me say I do not want this review to in any way reflect on the employees I dealt with at either of the 2 locations I scouted Jess @the Jamaica ave location), they were both outstanding in the their efforts to make the customer happy, and should be commended for going the extra mile. Other positives. The facility is very clean. Well kept. Abundance of moving supplies and some great advice on how to maximize the usage of the free truck and driver. Plenty of carts were available at the time I was there. And apparently they do offer insurance, thought I had read where they do not. The negatives: My reservation was seemingly pushed aside because when I arrived to pay for the room, the room had been given away. If I would have been called to say we need you to commit, it would have been no problem at all. I would suggest if you go to a Safeguard facility, bring a tape measure as the room sizes (in some cases) are so obviously not the size being advertised. You can't advertise a cubic footage then send a pipe through there and expect that to be considered usable space. To say nothing of the fact that if you go to see a 5x10 room and walk off 3 feet in one direction and 7 in another. Well, bring a tape measure. I guess if asked if I would recommend Safeguard, I would have to say yes, with the things I have mentioned above. If you reserve it online, go as soon as possible to see and pay for the room. And ... bring a tape measure.

Grace Thurston

1 year ago
rating 5.0
I am Sharon Thurston, I have a storage on 5th floor, i have been here for over three years and i have to say Raoutie is a hard worker. Very nice, pleasant, helpful, and respectful. The building is very clean and quiet. It's well- kept. She's always smiling and has a nice personality. If I have any issues she is very helpful and she does her best to resolve it for me.

MrR3YN0 .

1 year ago
rating 5.0
Great service, great space, and were very cooperative in helping us find the best storage solution. Sam is the person to go to best personality and face there!

Princessofdakness666 .

1 year ago
rating 5.0
My name is Johanna n I love this place the price of the Unit I have is perfect n the Facility Manager Raoutie Samuel she is the best, the place is clean.

ANTHONY NILES

1 year ago
rating 5.0
Yesenia was very helpful & professional. If you want a professional & honest experience ask for her.

Nicholas Sooknanan

11 months ago
rating 5.0
The manager Raoutie Samuel is very helpful when I first got my storage units and to this day helps me at this safeguard location. She is very professional and has good customer service especially when dealing with multiple customers.

Anita Seenanan

6 months ago
rating 5.0
I had a wonderful experience today. Sam was helpful, soft spoken, polite, answered each and every question we had, we came today get a storage storage. I'll recommend this place to my friends and family because we got a good experience from Sam.

Steve Patino

5 months ago
rating 5.0
The manager "Sam" is extremely knowledgeable and helpful throughout the process. Great experience!

Jacqueline Blake

4 months ago
rating 5.0
I've always got the help that I need from the time walked in tut he door. Sam is very knowledgeable about safeguard policies. And the new girl kayla she's a joy. Very helpful kind and well mannered. I would recommend this safeguard to anyone

Rob G

3 months ago
rating 5.0
Super nice, super friendly, and super knowledgeable staff create the backbone of a pleasant storage experience! Couple this with intuitive and logical policies ( if you go into the next month, you pay a pro-rated amount for any days during the first week of said month, vs. many others where day 1 equals you owing the full next months rent), and a grace period thats reasonable vs your items gojng to auction on day 6 if youre late w payment --now youre talking about a sane and worry free storage experience that is head and shoulders above much of the compstiotion. Add an immaculateky clean facility, with state of the art security, and this becomes a win win all around!! highly recommended!

Charles Bowling

3 years ago
rating 4.0
Very professional and helpful staff. Storage area very clean and pest free. Also the price is right.

meng ?

4 years ago
rating 4.0

Nelida Beckles

8 months ago
rating 4.0
The newer staff isn't as friendly as those that have been there longer. Ive had storage units with them for many years. I believe it's due to the change in the neighborhood and overall community. You now have to ring to get in and call when the desk is unattended. Other than that payments have gotten better. The manager will try their best to work with clients.

Ahmad Quail

7 months ago
rating 4.0
The place is nice the location is great I wish their were other low prices than the 5th floor mezz.

Veronica Daeh

4 months ago
rating 4.0
Sam manager at the front desk was very helpful & accomadating. Moving is often stressful and overbearing. Sam"s patience & kind customer service made the" burden a lil lighter".

Josette Warren

4 years ago
rating 3.0
A little pricey, gave me what they thought I needed not what I wanted. Paid for more space than needed but the staff was nice area was clean location convient I would recommend if you are looking to store your belongings somewhere high tech..

Sebastian Bonahora

1 year ago
rating 3.0
Good

Sarita Singh

9 months ago
rating 3.0
Staff was very helpful to my questions and needs

john baxter

2 years ago
rating 2.0
They periodically keep increasing their prices. In 3 years mine increased by $100

Sal K

3 years ago
rating 1.0
price increases very fast, and very high. it shouldnt be nore than 4% but they raised it 11%

Maxim Semiglazov

6 months ago
rating 1.0
Customer for 7 years, leaving to CubSmart across the street. Had a horrible experience with the facility, been called a scammer for trying to take advantage of the advertised promotion. Stay away.
See all Reviews
rating 3.5
13 Reviews
Write a Review

Brandy G.

1 week ago
rating 5.0
I have been a customer of this Safeguard Self Storage on Jamaica Avenue in Richmond Hill, NY. for over 4 years. I have rented several units over the years...

Jose D.

10 months ago
rating 5.0
This was my first experience dealing with storage I came to 119 24 Jamaica ave safe guard I met an employee by the name of Joseph I have never had...

Lola J.

8 months ago
rating 1.0
This company is the worst prices are high and it's has mice's all over and the management staff sucks and forget talking to the DM Craig he is the worst....
See all Reviews
  • 24 Hour Access Upon Approval
  • 24 Hour Cameras
  • Boxes & Supplies
  • Business Center
  • Climate Control
  • Online Bill Pay
  • Truck Rental