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Safeguard Self Storage - Ozone Park

101-09 103rd Ave, Ozone Park, NY 11417

Office Hours
MON - FRI9am - 7pm SAT8:30am - 5:30pm SUN10am - 5pm
Google Reviews
rating 4.6
Write a Review

Jeffrey Ellison

3 years ago
rating 5.0
Great help by the staff especially Kim who helped me with the accommodations I needed just coming off of military and a cross country relocation. Facility is maintained, never had a issue and supplies are always in stock unlike some other places. Im always greeted with courtesy and I always feel welcome, never rushed . I personally ended up using the unit longer than I expected. Kim, Safeguard keep up the good work.

Stephen Mangiaracina

3 years ago
rating 5.0
Kim is the best.She is a keeper.Our move in went very well.She facilitated everything including the paperwork.She answers all my questions.I was reluctant to put our furniture in storage.I am now confident everything will be safe thanks to her.her Steve Mangiaracina Unit No. 3312M Ozone Park

vincent nizzo

4 years ago
rating 5.0
I found the staff to be very friendly, professional and always helpful. The storage facility was always clean. It has been a good experience and I would highly recommend Safeguard to anyone in need of extra storage space.

JaNeen Smith

3 years ago
rating 5.0
This place has always been good to us. My sister and I are returning customers and we will always recommend this place. It's clean, amazing service and Kimberl the manager go above and beyond for us and has always made us feel at home. You guys are BEST.

Lawrence Connolly

3 years ago
rating 5.0
Kimberle was absolutely professional and kind. She explained everything clearly, patiently and cheerfully. I had very good experience dealing with her from inception to conclusion.

Sloothie POS

3 years ago
rating 5.0
Mrs Kimberle H., at the Safeguard Storage facility have made our extended storage location of space and usage an outstanding experience for over 4 years and we encourage for all Business owners that are in need of additional space to store and utilize the services that is being offered at such a reasonable monthly price and a clean professional environment. We also recommend to the public community to support the Ozone park location when it comes to the need of storage space. Keep up the good work.... Sincerely Sloothie staff Jerry B

Rebecca Reed

3 years ago
rating 5.0
The manager was very helpful and friendly, she made my experience a good one and making me comfortable in choosing a unit I needed.

Ryan Khan

3 years ago
rating 5.0
Kim is a sweatheart. She is very helpful. You can always call her with any problems.

Sharda Lachmenar

3 years ago
rating 5.0
I was new at how the whole process work regarding storage .I was so happy that I found Leon at safeguard self storage. I was so confused and he took his time to explain everything to me . He is very patient , courteous, and he is very professionally . I asked him so many questions but he never got tired of my questions. I would recommend my friends if they ever need anything to be stored at Safeguard Self Storage . Safeguard should be happy that they have someone like Leon working for them . Thank you Leon

Blu Blue

3 years ago
rating 5.0
It was great experience!!! Nice and clean place. Very good customer service by Kim. I would recomand this place.

Adam Khan

3 years ago
rating 5.0
Moving last minute and chose safeguard self storage. After arriving here, that's when I knew that I made the right choice. I was attended immediately when I came in and got straight to business. The price is reasonable and storage facility clean. I would definitely recommend safeguard storage to anyone.

Deon Ramlall

3 years ago
rating 5.0
Clean and has a very nice and friendly staff would recommend to anyone looking for a very decent storage space

Eileen Pedersen

3 years ago
rating 5.0
I left my belongings with Safeguard for over a year. Every question that I asked was dealt with in a professional and courteous manner. Kim is the best from beginning to end. I could not recommend them more highly.

ryan avery

3 years ago
rating 5.0
Kim was very helpful. The service was great and the office and storage unit areas were very clean. Definitely recommend.

Alyssa La Maison

2 years ago
rating 5.0
Great staff! It's clean and well secured. I would recommend and reuse in the future.

Janet Duenas

2 years ago
rating 5.0
Decent storage. Parking can be difficult because there are only two stalls and limited street parking. Also, the flat beds are frequently gone for hours. I also wish they were open later. It's clean and secure in the plus side.

Patrice Ramgoon

2 years ago
rating 5.0
Really great service. Kim was wonderful in assisting me and getting the paper work done right away. The place is very clean and the units are spacious.

Senora Diaz

2 years ago
rating 5.0
Friendly and professional service. Clean and well kept location.

Hector Miranda

2 years ago
rating 5.0
Great experience with Kim she great at her job and made easy for me. Thank you for saving me money.

Axl Nunez

2 years ago
rating 5.0
Good place, cheap and efficient. Very clean and secure.

evangelina murcia

2 years ago
rating 5.0
If anyone rents here, I hope you meet Joseph! I had the pleasure of meeting him the day I rented the unit and the day I had to move in my items. On the first day, Joseph greeted me with a smile. It was my first time ever renting a storage. He explained what it entails and took the time to show me other units outside of my reserved spot to show me that I did have other options available if I wanted to. During the tour, I noticed how clean the entire building was. I read other reviews before and expressed to him that the cleanliness was one of the reasons why I chose this facility. He made the whole experience friendly and wonderful. The second interaction I must admit I was not in the best moods. I was moving from New Jersey to Queens, with only myself and my father to do all the physical work. I called the facility to explain I was running late due to heavy traffic (since your storage closes at 5 on Sundays). Now imagine, 6 hours of moving HEAVY furniture with just one other person, stuck in traffic, then to get to the facility a few minutes after 5 REALIZING I forgot my unit keys. I was beyond frustrated. Joseph, with amazing patience, graciously jumped to solution strategy to open my unit. He made my entire stressed out day turn into an easy, calming one. His attitude of "Everything will be ok" helped tremendously! I was able to purchase a new lock which instantly put me at ease. He let us move in my things into the unit, knowing it was after 5. I was beyond grateful for him being there and how helpful he was! You don't get customer service like that often. I would highly recommend this storage facility based on my experience with your employee and how clean it is. Thank you so much Joseph!!!

Kimberly Cummings

2 years ago
rating 5.0
Helpful staff. Easy access

Anthony Lazzaro

2 years ago
rating 5.0
Place is amazing! They give you different options to choose from, great deals. Friendly staff, very clean, great hours

Rocco Contrasano

2 years ago
rating 5.0
Really great service. Haresh was wonderful in assisting me and getting the paper work done right away. The facility is very clean one of the cleanest storage i have ever seen.

William Keeby

2 years ago
rating 5.0
Clean and the staff is very polite . Joseph made sure my visit was a pleasant one

Allen Victor

2 years ago
rating 5.0
Been storing at this building for over 2 years. Have not checked on my unit for a few months now however today i did. I was amazed at how clean it was. The new management is doing a outstanding job!! Definitely recommend if you are in need of a storage.

Kimberly Cummings

2 years ago
rating 5.0
Helpful staff. Easy access

Matthew Wilson

2 years ago
rating 5.0
The staff was friendly and courteous. The discounted price I received was surprising. And I recommend safeguard storage to anyone looking for a safe clean and dry place to exude their property

Angenta Hussain

1 year ago
rating 5.0
I've stored over 2 years at this location and it has been nothing but top class. The building is always clean. Store manager Haresh is wonderful. He has helped to make the challenge of moving and storage a less daunting and much more pleasant experience.

Carmen Martinez

1 year ago
rating 5.0
Really great service. Staff is polite and the building is really clean.

victor tabugbo

1 year ago
rating 5.0
This Safeguard Self Storage location is outstanding in terms of the service delivery. I say this with the utmost sincerity and as shown in the professionalism, effectiveness and efficiency of staff at this location. The manager and other staff are epitome of sound organizational management skills needed for success in a firms daily sales that makes me to tell all my business partners about the uncommon service I have been receiving since being a customer with the this location. The staff in this location treats me with respect and value my relationship with the firm. This is, also, shown to other customers as witnessed by me. In fact, I will not hesitate to give this location a 5 stars.

Robert Gonzalez

1 year ago
rating 5.0
Good people, but there was some unexpected add ons that I wasn't aware of till I got there. And the hours are all right

Frank Otella

1 year ago
rating 5.0
Stored at this storage last year. Needed a unit again for some seasonal items returned because of the great experience i previously had. The staff here is outstanding. From the moment i arrived the manager Haresh remembered who i was and thanked me for choosing this location again. If you are in need of a storage this is the place to be. Great prices, very clean and most of all friendly staff.

Sanzita Sarker

1 year ago
rating 5.0
I came here to look for storage for my furniture. The manager was extremely helpful and assisted me in exploring different units. Unfortunately I wasn't able to rent because I received my closing date. I would rent here in the furure.

Cindy Balkaran

11 months ago
rating 5.0
Had my unit for about 3 years. It has been a great experience. The manager Haresh is very professional. Would definitely store here again.

Anthony De Chiara

9 months ago
rating 5.0
I highly recommend this storage facility. The managers are very attentive to your needs, the place is clean and well-kept, and your stuff is very secure with the security protocols used at the place to access your storage unit. I held a unit here for quite some time, and both Kimmi (the assistant manager) and Haresh (the facility manager) were great with me and always helped me with anything I needed. You can't ask for a better place to store your valuables.

Maria Febbraro

9 months ago
rating 5.0
I love this place. .its like family here. Kimmi and Haresh. Are family to me. And i was bless to have know them as working here and as friends . They keep this place very clean

Maria Febbraro

9 months ago
rating 5.0
I love this place. .its like family here. Kimmi and Haresh. Are family to me. And i was bless to have know them as working here and as friends . They keep this place very clean

Firecracker All year

6 months ago
rating 5.0
The service here is excellent the storage unit is clean an easy to asset the staff was friendly and was helpful he made sure he showed me all the options that was available thank you

Gabriel DaCosta

5 months ago
rating 5.0
I worked with a rep named Joseph in setting up my storage here. Joseph was very polite and helpful, and got me setup very quickly. The building itself is easily accessible, storage prices aren't too bad, and the unit I rented out as clean and ready to go on my moving date.

Lancelot Massiah

5 months ago
rating 5.0
This facility has delivered excellent service to me from the first date of my storage and I'm contented and happy about the excellent staff and courteous service I have received until present.

Marcia McGhie

5 months ago
rating 5.0
Francia, you provided excellent customer service. I was absolutely satisfied with the courteous manner in which handled my transaction.

sharon robbins

5 months ago
rating 5.0
This facility is very clean and well kept. Francia provided friendly and excellent customer service. She went above and beyond in making sure I was happy with my rented storage unit.

Abdul Hassim

5 months ago
rating 5.0
Very nice people work here and clean storage. I tell my friends to rent here for the people and big storage room good priced.

Jermaine Ferguson-Smith

3 months ago
rating 5.0
We used a unit for a couple of years here. The morning we has to empty close out (February 23, 2020), we received EXCELLENT service! Thank for keeping a clean and warm facility to protect our belongings!

Robert Pellicane

3 months ago
rating 5.0
Francia from the ozone park facility was very helpful, professional, kind and understanding. She explained everything and answered all my questions. The facility was extremely clean and well kept.

M. J.

3 years ago
rating 4.0
I've had a unit for 2 yrs now and just switched to a smaller one. Young pretty female with long hair has assisted me more than and very professional and nice. There is no parking and that's the only thing I do not like.

Hope Lee

3 years ago
rating 4.0
The rental process didn't take long. The storage unit was clean. The worker's were nice.

Anthony P

4 years ago
rating 4.0
As expected, hassle-free experience.

Amreena Khan

3 years ago
rating 4.0
Well kept place and friendly staff. However I wish their timings were more flexible.

Keyona Ingram

3 years ago
rating 4.0
My experience was good kim was very helpful just wish they had some small storages on the bottom because climbing a ladder is too much.

Kevin Baboolal

3 years ago
rating 4.0
Very professional staff. Clean facility. I required 24 hour access. They did not offer that therefore I needed to move otherwise great place.

America Cruz

3 years ago
rating 4.0
They are very knowledgeable and convenient. The representative that assisted me Leon is very help and courtesy. He also made me feel very confident and comfortable that my valuables will be safe and properly taken care of. I highly recommend SafeGuard in Ozone Park to whomever has storage needs...

Carol Maggio

8 months ago
rating 4.0
Very clean. The only negative is the parking.

Zackary Seetaram

4 months ago
rating 4.0
The staff's are very friendly and helpful, I had a situation where I had to move from one unit to another before my time was up and they allowed me to. I had top change the name on my account to a different name and they went above and beyond to help me do that. The place is very clean and have cameras all over. It's spacious. Im still currently using them, if ever I need storage again I will use them

Jim Ryan

3 years ago
rating 3.0
It's a self storage place. Pay your bill on time and there are no issues. No parking, but 2 vehicles fit in the garage area. Many people will park on sidewalk. No wifi.

Sheila Ramirez

2 years ago
rating 2.0
Horrible experience. When I found this storage place I was excited.The prices were better than others and they even help you during the online process so that you can pick the right locker for your needs. What they don't tell you is that you have steps, long steps that you need to climb and dollies provided that can not navigate said steps. I had a hell of a time getting my furniture off the dollies and up those steps!! And getting my stuf in the locker was almost impossible because of the angles. Very disappointed, and was better off selling my stuff. You live you learn..

Rodney Rubert

4 years ago
rating 1.0
Joseph was very helpful, answered all my questions and gave me a quick tour.

Michelle Mermaid

1 year ago
rating 1.0
Awful staff some much of my stuff is missing and stolen. It is not well managed and people with no storage units are always loitering around. I feel unsafe sometimes. Police do nothing to help the situation

Slayer

1 year ago
rating 1.0
Friendly staff? Yes, being forced to pay $40 for their personal lock and key, no! Just go somewhere else where you're not being forced to pay to access your unit.

Alma Leibowitz

6 months ago
rating 1.0
They change there staff like underware. Had to pay for them to replace locks on my 2 bins.Because of staff turnover. They should not. Charge clientele for there error's.
See all Reviews
rating 4.0
5 Reviews
Write a Review

Jennifer P.

3 years ago
rating 5.0
Great location! Never had any issues with the staff or with the cleanliness of this place. This is the second safeguard I've used and will use them again...

Jeffrey E.

3 years ago
rating 5.0
Always clean and presentable. Came here from a life changing circumstance and Kim at the front was more than helpful. Made a planers short term arrangement...

Lehnee D.

3 years ago
rating 4.0
I had no issues the place was clean and very professional the only problem is on Sundays u have to be out by 5 and 7 during the week they're real strict...
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  • 24 Hour Access Upon Approval
  • 24 Hour Cameras
  • Boxes & Supplies
  • Business Center
  • Climate Control
  • Online Bill Pay
  • Truck Rental