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Storage Customer Reviews
Marisa Newman
4 years ago
Easy move to new Manhattan Mini's newest facility. The storage location is just a couple of blocks from the A train. Manhattan Mini helped pay for the first 2 hours of the move and all was done professionally and easily.
Je Gabriele
4 years ago
Wow. What a relief. Professional, thorough, competent staff: Teresa & Arsenio are exemplary, kind & friendly. Super clean property in pristine condition. Safe location. Reduce your stress & store yr belongings here: business at its' zenith.
Leslie Berman
5 years ago
Had a fantastic experience at this Manhattan Mini Storage location. Great space, great price, super convenient. Arsenio and Teresa were also super helpful, knowledgeable and friendly. Thank you!
Kenneth Mcdevitt
4 years ago
Teresa was beyond helpful. Very well spoken and able to answer my questions.
T Hodge
4 years ago
Manhattan mini storage was very helpful and convenient for me. One of their personal moving vans came to pick me up with my things and drove me to the storage center in dyckman. The man at the front desk was very helpful, they had trollys in the entrance which helped me transport my belongings to my storage unit. It was not easy getting my things up there ( my locker was at the top) but i did. I would them anybody looking for storage.
LaShawn Keyser
3 years ago
The staff was extremely nice and the facility delightfully clean. I ask a lot of questions, and all of them were answered with much patience. They checked in with me prior to the move in date on more than one occasion and made me feel comfortable in my decision.
So-Ky Loren
3 years ago
This location is great. The facility looks well lit and well maintained. Also, the staff member taking caring of me was so professional and kind -- it was a massive 180 from what I just encountered at the UHaul. I am only using storage temporarily but I am so glad I picked this location and company over some of the other options.
Zulma Diaz
3 years ago
Great service and competitive rates; will definitely give them repeat business.
Nick Kulikaev
3 years ago
This is a new facility. Very nice and clean. Staff is very professional and helpful. Would definitely recommend this location.
Arnie Rodriguez
3 years ago
Thank GAWD for this company!
I had to move myself and if it wasnt for their free shuttle service I wouldve wasted so much money on an uber. Jessica was the gehl that helped me and she was phenoms. Everything was super straight forward and the space is gorg! Go with them!
Iveliz Ramos
2 years ago
Rene is awesome! He is very knowledgeable, professional and was super helpful in explaining the subway options for my daily commute since I am new to the area.
The storage facilities are very clean, air conditioned and the security is top notch. I was extremely impressed with this company as soon as I walked in and even more so when I reached the storage unit and saw how well maintained they are kept.
I highly recommend this storage facility for anyone needing great service in the area.
Peter Sparrow
2 years ago
Very nice people work at my storage location. Very clean space. Very overpriced.
Peter Sparrow
2 years ago
Very nice people work at my storage location. Very clean space. Very overpriced.
Matthew Arthur-Gray
1 year ago
Always appreciate the help that I get. From helping me find the unit, to helping me get the locks off of the unit, they are always helpful and friendly!
minerva roman
1 year ago
This storage facility in Dyckman is safe and very, very clean. I like that you can park near the facility to drop off for 10-20 minutes. Ladders are accessible, equipment nearby, two elevators, good lighting.
Renee the manager has amazing client service skills. Very patient and accommodating. He performed much research to help me find the right unit. I have another storage in Boston for my daughter. If you compare the two, this place is so organized, clean very clean and Renee and his group are top notch. Best in upper Manhattan.
Paul Iankov
6 months ago
Rene was amazing and super helpful. He answered literally every single question I could ever have before I even asked. I got a tour around the space and even got to look at the storage options. The space is super clean and organized and I got a $225 moving coupon!
Bridget Barkan
6 months ago
I had a great experience! Delby was awesome, extremely helpful and great to talk with. The storage facility is beautifully clean and feels safe and organized. Im so happy I chose this location!
bruce levy
2 months ago
Friendly and professional service. Clean and well maintained. Only negative: prices have gone up considerably in the last few years.
Claudio Cabrera
3 weeks ago
I just wanted to commend Delby Rodriguez for the great work he did helping me with my account. I was having issues accessing the building and he quickly solved it for me; as well as provided me with the proper information on my account closure. Thank you for the help.
AnL MS Lesson Plans
5 years ago
So Far ... so Good. Dyckman Street Units.
Orsenio was very helpful in guiding me to the correct size unit and even offered a discount because there was a column slightly reducing the square footage. The moving crew was efficient, friendly and quick. Props to Brian, Herb and Terren. They accomplished the move in the 2.5 hour time allotted for moving, so except for a 90$ tip to the 3 guys, moving was free. Amazing. Thanks for this generous perk. Unit is clean.. so now let's see what happens.
Anita Chan
4 years ago
Good service, but if man power can be added to help carrying the heavy package, it will be more nicer, especially for the female customers
Damian Chambers
2 years ago
Clean, friendly service, and great storage units. Would give 5 stars if it were open 24/7.
Damian Chambers
2 years ago
Clean, friendly service, and great storage units. Would give 5 stars if it were open 24/7.
George E
10 months ago
Ive been a client of the storage for over 1 1/2 to 2 years now. The facility is clean and well maintained.
One area of concern is their fluctuating prices on their various units. Another concern is the low figure assigned to units when it comes the value of your stored items see O.A. Another concern is the random and unsubstantiated unit increases without fair and transparent notifications. Im leaving to another storage company that has fairly priced units without the hidden sudden increases.
Read your occupancy agreement carefully.
During Covid-19 this facility did not provide hand sanitizer at the entrance to disinfect hands. Today, three gentlemen were unloading and not wearing the proper face masks while in the facility. This posses a significant danger to other storage clients.
The facility only has two small parking spaces which becomes occupied with other storage clients. The other day SUNY Old Westbury had three vehicles blocking the entrance for over 45 minutes. I asked the gentleman if he can move so I can quickly go into my unit to retrieve an item he told me I should wait. I informed the staff on site and he just shrugged his shoulders. (See photo)
I hope senior leadership of Manhattan Mini Storage reads this. I shouldnt be paying for your ads off the West Side Highway.
Yon VanOOsten
2 years ago
Driver as 90 mins late and I WAS FIRST ON THE LIST!!!! Would you hire an employee who was 90 mins late ever day?????????
George E
9 months ago
Ive been a client of the storage for over 1 1/2 to 2 years now. The facility is clean and well maintained.
One area of concern is their fluctuating prices on their various units. Another concern is the low figure assigned to units when it comes the value of your stored items see O.A. Another concern is the random and unsubstantiated unit increases without fair and transparent notifications. Im leaving to another storage company that has fairly priced units without the hidden sudden increases.
Read your occupancy agreement carefully.
During Covid-19 this facility did not provide hand sanitizer at the entrance to disinfect hands. Today, three gentlemen were unloading and not wearing the proper face masks while in the facility. This posses a significant danger to other storage clients.
The facility only has two small parking spaces which becomes occupied with other storage clients. The other day SUNY Old Westbury had three vehicles blocking the entrance for over 45 minutes. I asked the gentleman if he can move so I can quickly go into my unit to retrieve an item he told me I should wait. I informed the staff on site and he just shrugged his shoulders. (See photo)
I hope senior leadership of Manhattan Mini Storage reads this. I shouldnt be paying for your ads off the West Side Highway.
M B
8 months ago
DO NOT USE FULL SERVICE PLUS. Due to COVID I had to leave my dorm at Columbia. I paid for the full service which included a moving service in which movers packed up my stuff and moved it into the storage and delivered my items when I requested. First, one suitcase was missing. There was almost $7000 worth of items in that suitcase. Manhattan mini storage tried to tell me they aren't responsible since they hired an outside moving company (???). Now I have ZERO winter clothes. I am still waiting to hear what will happen. Second, the items were package terrible-lots of damaged items. Including one sentimental metal box from Ireland which I have to now throw away. Third, when requesting the items be delivered I said two movers would be required due to the size of the boxes and the lack of elevator. Only one person showed up so he had to unpack one box outside and take up individual items and it took 1.5 hours to deliver 3 boxes.
I will update this review once this case is closed.
Stasy Anastacy
5 months ago
The employee who worked the evening of February 9th was incredibly rude. Unfortunately, due to its rudeness, we cannot take advantage of this wonderful storage.
Oumou Bah
3 months ago
This place his horrible and plus of criminals and thieves , starting with Rene!
My complaint is being filed ! DO NOT USE THEM.!
Luisa L.
8 months ago
The staff here is wonderful. I had a seamless check in, was accommodated to a larger unit no trouble when we realized all my stuff wouldn't fit. Everything...
Eduardo G.
3 years ago
The staff here is awesome. Rene and his team were extremely attentive and helpful, and provided amazing service. They really went above and beyond to help...
Mike B.
1 year ago
Clean space and friendly staff however the business practice is awful. After receiving a letter in July stating my monthly rate was going up $17 OnAugust...
Ed O'Shaughnessy
4 years ago