6 storage sizes for rent
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Daily7am - 10pm
Storage Customer Reviews
Ivan Bogatyy
4 years ago
Excellent business, helped me a lot with my move!
Paperwork was quick and convenient, plenty of cell choices (larger vs smaller, air-conditioned vs not). Very useful to store my stuff while finding an apartment.
Highly recommend this location.
Olympia
4 years ago
I was dreading the move into storage but Chelsea MMS made the whole experience a dream. The shuttle service is incredible, not to mention the shuttle itself is huge and accommodated everything that I was storing in a 5'x7' unit in one load. Jerry helped me in the office. He was wonderful to work with. Can't say enough about MMS customer service.
Melanie Gowrie
4 years ago
Person I spoke to was very helpful showed me a few different spaces to make sure I was completely satisfied with the one I chose.
Michael Bonventre
4 years ago
Excellent! Great service and very convenient. Anyone in need of apartment space should rent from Manhattan Mini Storage.
Shanice Bennett
4 years ago
The workers at the front desk are so friendly they remembered after the first visit. The storage place is clean and a good enviroment.
Ken Cutts
5 years ago
I needed a storage unit fast and this location was able to work with me quickly to get everything arranged. After doing the initial work online, the the front desk person turned out to be my personal storage guru. He got my paperwork set up and took my on a tour of the building to show me the locker. This place is gigantic (you can tell by the outside of the building) so just allot for some time as you shuttle items back and forth. I felt that for my needs the price was good, but I could see where people battling the high cost of rent might have a hard time justifying the room size I had.
I suggest storing your items as if you would be storing them in a basement. I had any small items in plastic tubs and larger furniture pieces wrapped in moving pads and shrink-wrapped where needed.
In making an out-of-state move after being in NYC for a long time I was already familiar with Manhattan Mini Storage (subway ads, word of mouth, etc...) but I never felt the need to store there monthly. I feel that having my unit for a month before my move helped me organize everything and have a landing place from which to load my moving truck.
They are also located across from a place that allows you to park a moving truck or van overnight (at a different rate) which is a bonus compared to other facilities. Speaking of moving trucks, their dock is easily accessible and made moving my items are very seemless.
Gabe Kis
5 years ago
I am a huge fan of the 17th street facility . Jerry, Elizabeth and Nick are so kind and professional. The best storage facility I have ever used. Clean,efficient,friendly.
A Google User
11 years ago
We moved all our old coffee tables into a Manhattan Mini Storage location on the spur of the moment and it could not have been easier. They are, without a doubt, the cleanest storage unit I have ever seen!
Then we had all the space needed for our new Southport Coffee Table! If it wasn't for Manhattan Mini, then our interior design would just have been gross!
Dan Morris
4 years ago
Great experience - Jerry is always very helpful and welcoming and Ben managed to get me setup in minutes!
Frank Pavich
4 years ago
Extremely friendly and knowledgable staff with an ultra clean facility. I highly recommend this location.
Izzy Barry
3 years ago
Both Gerry Goodwin and Rafael Freire provide outstanding customer service! They are kind, extremely helpful and thorough when answering my numerous questions. Manhattan mini storage at West 17th Street offers first rate customer service. Thank you!
Jay Kornder
3 years ago
Great service, easy to sign up and cancel when I was done. Clean facilities. A+
Casey Lasda
2 years ago
In an industry full of sketchy characters, they were surprisingly professional, patient, and knowledgeable. I highly recommend them. Their customer service rep, Keyonna, was tremendous.
Dave Miller
2 years ago
The staff are very friendly and helpful with customer needs. Facilities have been expanding during renovations recently and only improve the quality of their services. Highly recommended location!
Jackson Berg
1 year ago
It's impossible to recommend Manhattan Mini Storage highly enough. Benjamin and Ke'Yonna were extremely knowledgeable, professional, and helpful. Overall, it's rare to experience a service this good.
rita alterio
8 months ago
On Sept.21 2020 I had to clear out a storage unit of a deceased friend, I was fortunate to have employee Jessica assist with everything, she was very helpful, very pleasant and during this tough time made things a bit easier. Thank you Jessica
Shawana Hamilton (Brownsville83)
8 months ago
It was a great experience loved it and it was easy and reasonable
scott morrison
4 months ago
Everything went smooth. Very courteous and professional. Used their movers. Great rate and service.
Laura Schneck
3 months ago
So professional, easy, and a huge relief! I had low expectations for the curbside shuttle pickup based on the website description that we had 10 minutes to load our own items, so I was overjoyed when they arrived and were super helpful, patient, and experienced. Bentley was the driver and he was clearly a pro, and so kind. Front desk staff was also amazing and remembered my name the next day. Honestly this was the least stressful part of my move. Highly recommend!
Maria F.
3 months ago
From the time I signed up for storage at this location to the time I vacated my unit, I have always been provided excellent customer service by their friendly staff. I initially spoke with Carmen regarding my vacate notice over the phone and was fortunate enough to have dealt with her on the day I vacated my unit as well. Carmen went above and beyond to assist me and helped prevent my move from turning into a nightmare!! Thank you again for everything, Carmen!!
Lynne Block
3 years ago
ManMinStor is an excellent facility. I had a huge bin there for
20+ years and every time I went there the place was clean & in good
order with small equipment like hand trucks and carts available to
use. The staff couldn't have been nicer and when it came time to
shift to a smaller storeroom, they made many helpful suggestions, like
get the small bin before you vacate the old one so you can move things
you are saving to it and make the move out of the old bin easier. They were right. It did make it easier to do it that way.
The only reason they don't get 5 stars is price. They are pricey, but space
in Manhattan always costs the earth. Will continue to do business with
them. They are a good outfit.
Lynne Block
3 years ago
ManMinStor is an excellent facility. I had a huge bin there for
20+ years and every time I went there the place was clean & in good
order with small equipment like hand trucks and carts available to
use. The staff couldn't have been nicer and when it came time to
shift to a smaller storeroom, they made many helpful suggestions, like
get the small bin before you vacate the old one so you can move things
you are saving to it and make the move out of the old bin easier. They were right. It did make it easier to do it that way.
The only reason they don't get 5 stars is price. They are pricey, but space
in Manhattan always costs the earth. Will continue to do business with
them. They are a good outfit.
Its Secret
3 years ago
Initially I was met from an outgoing fast talking female who ended up being the manager but had problems getting my card activated and led me to believe everything was alright. The very next day I went with movers to move my belongings in my storage but my card didn't work and it ended up that another female helped me and pointed out that my card's number hadn't been programmed correctly. Seems to me the reason the manager has the title is because of her ability to persuade but i as a customer would prefer honesty and a job done correctly minus all the smiles and fast talking. I recall asking why my receipt didn't have her (the manager's) signature on it since I left $500.00 down for deposit and was required to sign but she wasn't because according to her "it wasn't store/company policy". It was only after she had took my money and disappeared with it and had me sign forms that she wasn't signing that made me think twice. She stated that if I stayed with this storage facility for three long months and paid on time that I would receive my $500.00 deposit back which I'm having second thoughts about because she refused to sign my receipt. The storage facility was great except for this one individual who I felt sang a fast song and conned me but we'll see after three months if i do indeed get my deposit of $500.00 down. I was clearly informed that my first month would be free so I'm a bit confused as to when the third month ends and she didn't have a clue and no one else was around and on the day of my move I was too busy to recall to ask. I truly hope whoever's in charge reads and takes my claim seriously because my boss has a $500.00 an hour lawyer I could use and I don't think it should amount to that over one person's misleading mistake.
Jason Morales
1 year ago
Its just like every other storage...how ever this one offers free coffee..and its good...
Faezeh M R
3 years ago
Horribe service at their Chelsea location. Be really careful, they will go ahead and charge you without asking. For instance we were charged for insurance and a storage lock without being asked. When I got the credit card charge amount and asked for the detailed bill they first refused and finally showed it to us and had to refund, which obviously took a few days!!!!
iris blutreich
3 years ago
My work has been there a long time. They do not give interest on the deposit that they require of renters. Twenty years of holding someone's money when interest has had many fluctuations, adds up to a tidy amount of money that they are not paying you. Why they do not pay interest when interest acrues in apartment deposits, court decisions and even the telephone company, says something about corruption in NYS and NYC government They raise their prices and their penalties at will and you always find yourself fighting with them and feeling worried that they will take your possessions and sell them at auction.
Its Secret
3 years ago
Initially I was met from an outgoing fast talking female who ended up being the manager but had problems getting my card activated and led me to believe everything was alright. The very next day I went with movers to move my belongings in my storage but my card didn't work and it ended up that another female helped me and pointed out that my card's number hadn't been programmed correctly. Seems to me the reason the manager has the title is because of her ability to persuade but i as a customer would prefer honesty and a job done correctly minus all the smiles and fast talking. I recall asking why my receipt didn't have her (the manager's) signature on it since I left $500.00 down for deposit and was required to sign but she wasn't because according to her "it wasn't store/company policy". It was only after she had took my money and disappeared with it and had me sign forms that she wasn't signing that made me think twice. She stated that if I stayed with this storage facility for three long months and paid on time that I would receive my $500.00 deposit back which I'm having second thoughts about because she refused to sign my receipt. The storage facility was great except for this one individual who I felt sang a fast song and conned me but we'll see after three months if i do indeed get my deposit of $500.00 down. I was clearly informed that my first month would be free so I'm a bit confused as to when the third month ends and she didn't have a clue and no one else was around and on the day of my move I was too busy to recall to ask. I truly hope whoever's in charge reads and takes my claim seriously because my boss has a $500.00 an hour lawyer I could use and I don't think it should amount to that over one person's misleading mistake.
Karin G.
2 years ago
As a home organizer as well as a customer, it's hard to beat MMS. The facilities are nice and getting better all the time. With my clients, I have seen...
Joel B.
1 year ago
Very professional people and I love the fact that they receive your fedex and ups for free as part of the price, it's like having a doorman. Shop around for...
Deborah S.
1 year ago
KeYonna J and Jessica were very professional, knowledgeable, pleasant and helpful. KeYonna J. showed me a 'just the right size', nice, clean unit. They...
Storage Facility Amenities5 Amenities
- 24 Hour Cameras
- Business Center
- Climate Control
- Online Bill Pay
- Truck Rental
Fred Alluso
4 years ago