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Safeguard Self Storage

156-01 Liberty Ave, Jamaica, NY, 11433

Office Hours Now Closed
  • MON - FRI9am - 7pm
  • SAT8:30am - 5:30pm
  • SUN10am - 5pm
Gate Hours Now Closed
  • MON - FRI9am - 7pm
  • SAT8:30am - 5:30pm
  • SUN10am - 5pm

Storage Customer Reviews

Rob Williams

9 months ago
I rented a unit on Friday night 2/17 after 18 hours driving a 16ft truck and tow trailer of my car. The worker Christine was outstanding!! I arrived around 615pm and they closed at 7pm. She quickly did my paperwork and professionally explained the procedures. As a one-time courtesy she let me finish unloading my truck a few minutes after closing. Earlier in the day she contacted me just confirming my reservation and stayed informed on my arrival time through rush hour traffic in NYC. When I returned the next day to organize my unit she was also very friendly and repeated explaining the policies and procedures I needed clarification. She even helped the customers before me on both days in a outstanding manner . I certainly had a great customer service experience and am glad that I chose this storage company. Regards, Rob Williams

Adriana Granados

9 months ago
100% awesome customer service. Highly recommended Storage facility. Customer service provided by David was top notch. Very knowledgeable and I felt very comfortable discussing with him my situation.

Richard McFarlane

9 months ago
Christine Gupton is a very nice person that respect her customer who comes in and rent in safeguard storage. Chistine Gupton is a clean person.

Blaidellin ACW

1 year ago
Great cheap price to afford, very friendly staffs. Terrific sensor key to walk in just like that...

Yael Saidova

1 year ago
The prices are little high but the customer service is very good. there`s two employees that my husband and I like the most. thats David and Kim there always there to lend a helping hand and will always talk to us. they also answer questions or problem we might have

Yesenia Rojas

9 months ago
Awesome! Great customer service at all times. Very pleasant atmosphere.

Gary dure

1 year ago
Extra super clean...

Anthony Koulizakis

1 year ago
The manager Dave is very helpful

Dr. Desmond Assent

1 year ago
Mark was extremely helpful and guided the process of my registration with great effort towards professionalism. It was a great pleasure to have received his remarkable assistance. His level of ensuring that the customers are made comfortable, is by his extradorinary competency demonstrated. Thanks again, Mark you are just great. Desmond.

Martha Penitton

3 months ago
The best so far! Access only during work hours! Each floor is secure! No one can enter the floor without authorization. Even the restroom is locked so no one can sneek in!

Lawrie Howe

3 months ago
Keep me things safe.

Julia Roye

1 month ago
Great customer service! Clean, nice environment and a friendly atmosphere.

Marie Williams

1 month ago
I have never used this storage lace before the front desk guy was very professional and helpful to assist me with what i needed.he walked me thru the different types of units..i would highly recommend this storage place....excellent place

Olga Yokoyama

1 year ago
I am basically happy with Safeguard Storage. I had to have a friend sign the contract for me since I was out of the country, and they made it possible to do it, although the procedure is obviously more complex than the straight forward cases. There were some complications along the same lines trying to get my credit card charged monthly, but that too eventually worked out. I have not seen the units (I'm renting 2 units) myself, so this is a comment only about my experience dealing with the office. one point that could be improved is responding to customer emails. In my case this was especially important because calling Safeguard by phone was quite difficult due to the difference in time zones, and email was the surest method. I would rate this 4.5, but there is no option like that, and I don't quite feel it's a 5, so I rated it 4.

Rob Cooke

1 year ago
Up-to-date secure facilities, 10sqft-400sqft storage.

Rose Marie Norton

1 year ago
My experience was good overall because the staff was very nice and helpful but the only problem is you have to purchase a lock from the store which has no use to the customers whenever they give up the unit

Jermaine Esseboom

1 year ago
Prices keep going up. Was late on my payment due to not being around. Paid upon my return. Went there with 30 minutes left and my key didn't work on my unit's lock. I realized that the two red indiactors on my lock are aligned ( meanine they locked me out ) Fine. I go to the front office and basically being told to come back the next day...... I just came off a flight...have things to store/take out....I paid...you have my money...why can't I get access to my unit? All you have to do is use whatever device you locked it with to unlock it.

Sean Pough

1 year ago
The times they service is horrible for working people. They should have at least 1 late day till at least 9 so people don't have to always rush

Chill Gill

8 months ago
I have been a customer on this location since 2015, the place is quiet and pretty clean, parking and trolley cars is hard to get, the service is nice,But they raised your rsnt every year. They send you a letter telling that starting next month you have to paid more.

Christina Escourse

11 months ago
The young woman that works there is very rude and does not like to get up out her seat to help people with their units wish I can give it 0 stars and every so often the company raises the unit prices use to pay 108 now I'm paying damn near 150

Christina Escourse

1 month ago
Horrible service I cannot elaborate the headache ive dealt with for the past 5 years glad ive gotten my stuff out their facility very rude staff management is good though
See all Reviews

Money M.

10 months ago
Manager Dave was very helpful. I was given a good room at a good price & size to fit my items for storage.

Storage Facility Amenities5 Amenities

  • Boxes & Supplies
  • Climate Control
  • Online Bill Pay
  • 24 Hour Cameras
  • Se Habla Espanol