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Safeguard Self Storage - Hewlett

1176 Broadway, Hewlett, NY, 11557

Office Hours Now Closed
  • MON - FRI9am - 6pm
  • SAT8:30am - 5:30pm
  • SUN10am - 5pm

Storage Customer Reviews

Pam Bernstein

3 years ago
We could not have been more pleased with the kind, helpful and professional service we received when we stored our belongings here.

September portuondo-smith

1 year ago
Amazing customer experience. Really liked staff

Jazmin Peek

1 year ago
Jeff was excellent! He was extemely helpful, professional, knowledgeable and just really nice and personable. He made my experience there a great one, and I would therefore highly recommend this location!

Daniel

1 year ago
The assistant manager Quanashe was highly professional , thorough, patient and responded tonal of my questions quickly and made the sign up process easy. I was going to rent storage in another local competitor but I rented from Safeguard because of how professional and straightforward Quanessha was. I highly recommend!

Sharon Persad

1 year ago
I must say doing business at safeguard made me less stress about moving. The manager Jeff Thomas was so pleasant always happy to help which made me less stress. The property was clean safe easy access and my stuff was safe and clean no problems whatsoever. The prices for the storage space wasn't bad very affordable which was a blessing for me. Can't go wrong with safeguard.

Adi Carucci

1 year ago
Always clean and kept in good condition. The staff is always professional and courteous. Jeff is especially knowledgeable and helpful, he is always friendly and smiling. I have seen other storage facilities and this one beats them for sure, especially the staff and Jeff

elara bigler

1 year ago
This is the first storage place I actually like keeping my belingings stored at. The staff is friendly and always willing to help. The manager Jeff always goes out of his way to make sure one is comfortable and has everything they need. My experience at this storage place has been nothing less then excellent and I would recommend to anyone!

Peter Steinerman

1 year ago
Excellent. Queneeshah, who managed the office, was courteous, knowledgeable and very prompt in handling our questions and requests. I watched her very patiently and expertly handle a series of phone calls and an office filled with customers. Highly recommend the Hewlett facility.

Joyce Bartle

3 weeks ago
I have used Safeguard storage before & this time once again I was just as happy. The facility is clean & well managed.

Vanessa Horn

1 month ago
I've always had a good experience with Safeguard Storage and staff is always helpful and courteous.

Claudia Jaramillo

10 months ago
Agil

P PI

1 year ago
Ok here are teh positives... the facility is clean ... the bathroomis clean they negatives are .. the custome service (everybody has the title of manager) so you cant get anywhere. the securty is like fort knox and when you aremoving stuff to have alars go off and dors auto lock is such a pain plus the staff wont help you out. I paid my rent 5 days early and still got notices that my rent is late... i guess if you dont have a choice like we didnt then you are stuck.

Jennifer Sita

5 months ago
Went in to buy boxes. Employee ( Jeannie) was helping another customer with a lengthy transaction. No problem... I think However she never looked over and said, "I'll be right with you. Hi.. it will be 10 mins. Can I help you with anything quickly. " She tells the customer. " Ok so now I have to go down and open your lock" Again not acknowledging me or telling me approx how long I can expect to wait. I ask if she minds just ringing in my boxes. She rudely replies " I can't bc I'm in HIS account" . She huffed and said " how many boxes do you have?!?!" When I replied I didn't know she said "SEE you don't even know" Nasty , rude, unprofessional woman who should not be working in customer service" I actually wouldn't have minded waiting. However you should acknowledge and communicate with your customers. The ones in line count as customers. Not just the ones in front of your face.
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Kristina R.

11 months ago
Jeff is great!! He was quick, efficient, and assisted multiple customers at the same time and managed to give me great service and expectations. I would...
See all 6 Reviews

Storage Facility Amenities9 Amenities

  • Boxes & Supplies
  • Business Center
  • Climate Control
  • Drive-up Access
  • Online Bill Pay
  • 24 Hour Cameras
  • Truck Rental
  • 24 Hour Access
  • RV, Car, Boat