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Safeguard Self Storage - Elmsford

3-7 Valley Ave, Elmsford, NY, 10523

Office Hours Now Closed
  • MON - FRI9am - 7pm
  • SAT8:30am - 5:30pm
  • SUN10am - 5pm

Storage Customer Reviews

Darian Mcdermott

1 year ago
EXCELLENT ACCOMMODATIONS AND FRIENDLY, HELPFUL STAFF. THE ENTIRE FACILITY IS KEPT IMMACULATELY! SO FAR WE ARE VERY HAPPY WITH OUR CHOICE! THE MCDERMOTTS

bonnie lonergan

1 year ago
I usually deal with Danny and he is so helpful and emails me and helps me out with whatever my work needs - Thanks Danny!!

Steve Swendeman

1 year ago
Andres was extremely professional and helpful. He explained the entire system and was patient and walked through all of the steps to using the facility properly! Thank you!

Ecoma Alaga

1 year ago
Excellent facility and highly professional, friendly and helpful staff.

Monica Luedke

1 year ago
The staff was always very friendly and knew me by name. Most importantly everything is very clean. My friend who helped me move my things out even mentioned that.

Noemi Amarante

1 year ago
I must say that if Andy at the Elmsford facility wouldn't have been soo patient with me, I still wouldn't had made my decision. He was friendly, patient and persistent. He would call to remind me of my appt. with him and to also let me know it was ok if I couldn't make it just to let him know. Amazing experience. Thank you!!!

Eva

1 year ago
I did a lot of research on various storage units all over Westchester County and finally decided on using Safeguard in Elmsford. The facility is super clean and staff (Christine and Danny) are so nice, helpful and patient. My first interaction was with Christine and she was great and made me want to come back. Tonight I secured my unit and worked was Danny. He was such a pleasure and was able to answer all my questions. I highly recommend this place!

Joe Modica

1 year ago
The check-in process was quick and painless, and everything explained clearly. The facilities are well-maintained. Of course, this review is based on a check-in day, and doesn't suggest any more than that.

rio rio

11 months ago
The other positive reviews are very accurate, Christine and Danny are very helpful, welcoming, and nice. I needed a storage room quickly and priced out others in the area, this place had the best prices. Also, the reviews sold me. So I went down to Safegaurd not knowing what to expect and knew nothing about room sizes, rent fees, etc. Christine was there and walked me through the process, she was very knowledgable about what size storage room I would need for my possessions. She then did the paperwork quickly and showed me the clean storage room and said it should be perfect for what I need. I received my keyfob and moved into the storage room 2 days later. Also, if you need a moving company or movers I would suggest asking Christine or Danny, they know all the companies in the area and they may recommend one to you. I noticed they had a good rapport with my movers because they constantly see them moving people stuff in and out. I met Danny a few times after and he was as nice as Christine. Overall, I highly recommend this place. The facility is clean, new, bright, doesn't smell and very easy to use.

Nicole Davis

10 months ago
This was a wonderful experience. Christine had me laughing smiling and just felt warm being in her present . She answered all my question . She knew her job great customer service. A wonderful lady beautiful personality . So I had a little problem and couldn't make it to the storage unit in time before closing today. Christine and Danny went out of their way to make sure my son got in the unit. They are the best 2 people I know always friendly and smiling. Always goes over and beyond for me I love their customer service they deserve 5000 stars!!!!!!!!!

Mary-ann Gilpin

11 months ago
This place is SO CLEAN!!! Christine was of great help to me and my family from start to finish! I would recommend storing here.

Johnny Dougherty

10 months ago
Christine was very well spoken.Christine made ithe terms of the lease easy to understand. Christine was very friendly and I am happy I choose safeguard

Leyla Abdulhay

1 year ago
Andy was very helpful and friendly. He helped us so much with all the numerous questions we constantly shot at him. We arrived at the storage unit to realize that we underestimated how large a unit we would need. Andy was so quick to help us with the various options to pick from, and we eventually found the appropriate sized unit. Without him we would probably have to settle for the smaller more crammed unit and risk damaging our stuff. He also has a great sense of humor! Signing a lease contract has never been so much fun!Safeguard is very lucky to have such a super employee. You're a credit to your company Andy! Keep up the great work!!!

Jessica Park

1 year ago
Christine went above and beyond to help us move in as efficiently and painlessly as possible. Her professionalism and regard for her clients are A+. Safeguard is quiet, clean, and very accessible. I'm so glad I went with Safeguard and will refer all my friends and family to go to this location!

Steve Barboza

9 months ago
Christine was very helpful in getting me set up with my storage unit. She explained the policies and procedures perfectly, and ensured that all my questions were answered.

Missy

8 months ago
The front office is neat and well organized and the storage units and hallways are immaculate. Christine, the lady that helped me, was very kind, thorough and easy to understand in her explanation of the lease and the policies. Safeguard Self Storage in Elmsford is the place to go if you need a storage unit!

Eleanor Solana

7 months ago
I was in need of a storage unit and called Safeguard Self Srorage, after asking several questions decided they were perfect for my needs. When I arrived Christina promptly greeted me with total professionalism and a smile. Everything was thoroughly explained so no suprises down the road. It is a very clean and well secured facility. I'd highly recommend it and assure you Christina will answer any question you may have...

Ben Segal

7 months ago
The entire experience was professional comfortable and quick. Truly a surprise in the storage facility world. I was shocked by the level of attention to the customer experience!

kristan loescher

7 months ago
First, this is the safest and secure storage facility. I researched many storage places between Tarrytown to Yonkers and so many places needed a administration fee. I needed the person at the counter to be honest and Daniel the manager made me feel very comfortable and pleased with all of his responses to my questions..This storage place is safe in and around the facility. I like that you can only go to one floor and when returning down the elevator, you can only go to the main floor not scatter all over. Their are cameras all over and everyone entering is being monitored. I am so pleased with this facility and the staff. The funny thing is they know you by name, which makes it very personable and you know their always watching out for you and your belongings. I would definetly recommend to anyone looking for a safe and secure storage facility.

Kristine O. Mbadugha

6 months ago
Christine and Danny are super helpful and made my time there easy. The facility is safe, clean, and very secure. Would definitely recommend for anyone looking for affordable storage in Westchester. I live in Yonkers so this was well worth the trips out there to Elmsford.

Cielo Arellano

5 months ago
Great customer service by Christine and very well explained. Will definitely use this company again. Thanks

Jessica Ford

5 months ago
I found Safeguard Self Storage and from the moment I called Danny and Christine helped make everything go so smoothly. Christine followed up and I booked through her. I went before move in day to check out the space and my new unit and she explained every tiny detail to me including paying for 1 month would give me 2 free and would only have to pay insurance until March. I contacted her on the day of the move and everything was ready for me when I arrived. The movers loaded my furniture while we did the paperwork and the whole process went smoothly. I am so greatly that they made a stressful experience so easy. Thank you!

Steve Barboza

5 months ago
Christine and Danny were very helpful in getting me set up with my 2 storage units. They explained the policies and procedures perfectly, and ensured that all my questions were answered. Highly recommend.

George Cox

5 months ago
Danny was very professional, knowledgeable, available, and amenable to my schedule for storage and retrieval of my personal property. I would recommend Safeguard at this location for future storage needs. The price promotion window date(s) also represented a BIG selling point for me to close the deal.

marcel miernik

5 months ago
Found the attendant on duty attentive, very helpful, cheerful friendly ready to engage in conversation as I had to wait for my friend to arrive with the key and was annoyed at the wait. His original explanation of the facility was complete and useful as it was not a familiar experience for me. marcel miernik

Alvita Barsky

3 months ago
I have storage unit at this facility and location. I find Danny, Christine and the rest of the staff consistently professional, helpful and friendly. As I am at the storage unit often, I often have questions or need assistance and they are always very helpful. The facility itself is extremely clean. I used to have a storage unit in another facility in the area for a few dollars less, but they are not as clean and their elevator always smells of mold. Ive never smelled mold here. I highly recommend this storage facility.

Kevin Still

3 months ago
Christine was very professional and helpful. Setting up my self-storage unit was easy, affordable and convenient.

JAMAL LEWIS

2 months ago
This Elmsford office is extremely convenient and Christine and Danny were so accommodating and welcoming. Christine walked me through the various scenario costs, asked me questions to determine my need, and maintained a friendly and pleasant energy. The process went smoothly and I strongly recommend you all patronizing this office and service.

JONNA DIFEO

2 months ago
We were in desperate need of a storage facility. Did our research and thankfully came across Safeguard . The facility is impeccably clean and well maintained. Our representative Christine gave us a transparent explanation of the facility. Christine was patient , welcomed our questions and made us feel secure . Since obtaining our unit we have been on a decluttering binge. We strongly recommend Safeguard Storage.

Vee A

2 months ago
Excellent customer service! Team member was personable, professional and very thorough. Facility is clean and well kept.

Stella Solis

2 months ago
Christine was excellent! she walked me through the whole process and am glad I found their facility. Great Space !

Marion Tessar

2 months ago
Want to specifically thank Christine for a 'super' customer experience. Both on the phone and in-person.. her warm personality, thorough knowledge of the facility helped us easily choose the right unit for our use. The facility is great.. very clean and convenient. Thank you!!

Freedom Visions

1 month ago
A very nice clean and comforting facility I was helped by Christine she was very helpful made sure I understood everything and showed above and beyond customer service I recommend anyone to this facility .

Edmund Hsu

1 month ago
Christine and Danny were superb. They followed up with many times and provided excellent customer service. They patiently answered all my questions and went above and beyond to address my specific requirements. Also the use of a truck and driver and 1 month free on certain units is a great deal. Highly recommend to all in need of safe reliable storage!

Chester Watson

1 month ago
Christine was very knowledgeable and professional. No hard sale tactics just extremely helpful in giving me information and facts for me to make a decision.

Cynthia Shibuya

1 month ago
I was happy with the storage facility and very happy with the customer service. Christine was very, efficient, pleasant and was careful to make sure we understood everything. It was a pleasure working with her. I was happy I chose Safeguard mostly because of her excellent customer service.

Matthew Horisk

4 weeks ago
Fantastic facility, absolutely the best you could expect from a storage facility and more. Management team is stellar, and will literally do anything you need. This place is run like a 5-star resort ...

Fe G. Sunico

3 weeks ago
Christine and Danny were excellent in dealing with customers. Call for reservation was easy and the follow up fast and satisfactory that I thought one of the best customer services I encountered. I am a new customer and I was very impressed by Christine's actions. That was excellent customer service that will surely beat the competition in its field. Keep it up, folks! Fe G. L.

shuley99

2 weeks ago
Christine was transparent in explaining all details, was very polite, and can multi-task? giving all customers equal attention. She also made sure that I was comfortable and was not pushy or overeager.

Millie Castanon

1 year ago
Had my storage space for 5 years. The only issue I had was, as I emptied my space there was a lot of rat droppings. I'm happy nothing came running out, but they need to cover holes and complete the sheetrock in the spaces to avoid leaving openings. Other than that is clean and spacious. Most of the workers have good customer service skills.

Louis katz

1 year ago
Danny and Andy are great assets to safeguard I hope the owners know what great employees they have
See all Reviews

Phil M.

1 year ago
I have been a customer at this storage facility for the last 12+ years. There's a reason why I'm such a loyal customer and it's because of the friendly...
See all 7 Reviews

Storage Facility Amenities6 Amenities

  • 24 Hour Access
  • 24 Hour Cameras
  • Boxes & Supplies
  • Business Center
  • Climate Control
  • Online Bill Pay