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StorageMart

980 4th Ave, Brooklyn, NY 11232

Office Hours
MON - FRI9am - 6pm SAT9am - 4pm SUNClosed
Gate Hours
MON - FRI9am - 6pm SAT9am - 4pm SUN9am - 3pm
Google Reviews
rating 4.4
Write a Review

Daniela Caraballo

4 years ago
rating 5.0
Great storage unit....I've used them over and over and great service as always. I want to personally thank Cesar for his exceptional and outstanding service for my husband and myself. Cesar went above and beyond for us on Saturday and we are truly grateful for his service. 5.....Cesar you are an incredible asset to this company!!!!

Christopher McK

4 years ago
rating 5.0
The 38 st and 4th Ave location had the best customer service I had in a long time. I was having a hard couple of months & had to move my belongings out of the storage unit, need less to say thank god Abe the manager was there to help. His customer service was excellent & was very understanding of the hard times we were going thru. He helped expedite the move out with out a blink in his eye. Its rare to come across people who are caring & willing to help now a days. Abe the manager is one of those jewels you come across seldom. Thank you to storage mart & having the proper staff there to help in our time of need. I would recommend using this storage place to anyone located with in the 5 boro's, Thank you for your time & consideration to Abe the manager.

Christoper Everett Tracy

5 years ago
rating 5.0
We got there minutes before closing with no other options and the guys there remained open a little longer to accommodate us. It had already been a stressful day so them doing that for us was more than appreciated. They were very helpful and informative as well. Thanks guys :)

Karie Reinertson

5 years ago
rating 5.0
Amazing customer service, and everyone was super friendly. First month rent for free. Very organized operation. My belongings felt safe!

Carly McGehee

5 years ago
rating 5.0
Great facility. Nice employees. Dave is amazing. Highly recommend to anyone looking for storage units in Brooklyn.

Brenna Besemer

6 years ago
rating 5.0
I had a very positive experience with StorageMart from the beginning. The person who took my reservation was very helpful and when I got there to sign the lease they walked me through everything. I would recommend them to anyone!

ralph osorio

5 years ago
rating 5.0
David was very informative and polite, I would recommend this site to my friends for sure.

scott savage

5 years ago
rating 5.0
Great service from David who went the extra mile to get us what we needed. Very happy we came here. No regrets.

David Jimenez

5 years ago
rating 5.0
Had a great and easy experience with a man named David. Answered all our questions with no hesitation.

Douglas Lennox

5 years ago
rating 5.0
Very friendly and great facilities. David was knowledgable and made the process very easy for us.

Sixto Gonzalez

5 years ago
rating 5.0
I closed my storage a month ago but appreciate the professionalism by David thanks.

ThaVoices TV

4 years ago
rating 5.0
Great all around, I've been renting for a few years now w/ zero problems! Awesome people, 5 Stars!

Joseph Tessora

3 years ago
rating 5.0
Very convenient place

Precilla Zambrano

3 years ago
rating 5.0
It's located in a very accessible area and the staff are helpful.

Dominique Calero

2 years ago
rating 5.0
Super friendly front desk.

Jim Browsky

2 years ago
rating 5.0
Very professional

Joe Jams

2 years ago
rating 5.0
Best storage place for almost your storage, packing and mailbox needs. Building is very clean and climate controlled. Abe is super cool and friendly!

Joe Jams

2 years ago
rating 5.0
Best storage place for all of your storage, packing and mailbox needs. Building is very clean and climate controlled. Abe is super cool and friendly!

Daphne Griffith

2 years ago
rating 5.0
THANK YOU SO MUCH StorageMart for your excellent service but you shouldn't be too quick to charge late fee on the 3rd day. I recommend that you kindly give people a least 7 days Grace period. You should certainly not charge a fee and take back the lock if you choose to put a 2nd lock on people storage unit. It's my opinion to suggest those 2 items to you because I want you to keep your customers satisfied with your services.

Crystal Vargas

2 years ago
rating 5.0
Very friendly and helpful.

Daphne Griffith

2 years ago
rating 5.0
StorageMart is helpful to their customers. What the customers like about your services at StorageMart is that they make them feel appreciated. StorageMart is always improving their customers lives and their caring staff. The professional treatments they give every customer is remarkable, therefore, I am recommending StorageMart to anyone who really cares about a safe place to store their belongings. You wouldn't have to worry about anything missing. I'm giving StorageMart a 5 stars grade because they deserve it.

joe zarba

2 years ago
rating 5.0
I was forced to leave the STORAG EMART on Atlantic Ave due to EMINENT DOMAIN but quickly found a new "Home" for my "Things" here at 38th street and 4th ave in Bklyn. The people are very courteous, friendly and helpful and the units are clean and the area is well lit. Parking is accessible as well as in the bays of the facility. I would recommend this place 100%

Mary Chione

2 years ago
rating 5.0
I have been a customer of Storage Mart since June, 2012, renting a unit I use as a staging area for work I do daily, and so, with the exception of holidays, I have entered my unit every single day in the intervening almost seven years. The work I do involves animal feed, and though the feed is in sealed buckets, any critters around would probably be able to find the unit. Yet I have never seen any sign of anything. Not ever. The place is immaculate and well tended. Any issues, like spills or loosened carpet or messes are addressed immediately. Storage Mart apparently has high standards for the everyday maintenance of it's facility and for the upkeep and security of the building itself. From the street, the place looks like Fort Knox. For me, the most outstanding aspect of Storage Mart is the staff. Over the years, I have met & interacted with a number of employees, some still there, some now at other facilities, as well as supervisory folks who are there occasionally. I don't know how Storage Mart manages so consistently to find folks like this, but every single one is like the neighbor you invite to cookouts, the one you entrusted with a set of keys to your home. And they know you, greet you; there are conversations, laughter, sharing. But somehow, it's always professional--friendly, engaged, fun, but professional. I have been in Storage Mart every day for seven years and I can say without hesitation that these are friendly, trustworthy folks with a clean, secure, manicured facility and high professional standards who are fun to do business with.

David Lindberg

2 years ago
rating 5.0
It's been excellent there for me. Reasonable rates, well maintained and well organized. Great location next to the N,R,D line. Friendly and helpful staff on site.

David Franzoi

1 year ago
rating 5.0
Good Location, Right near the Train Station, Good Help and The Prices are Good.

Mark

1 year ago
rating 5.0
It has been 3 years since I last stopped in to add to my storage unit, but as soon as the longstanding Property Manager Ab saw me, he (in an amazing feat of rolodex recall, given his thousands of customers over the years) called me by name. Ab and Caesar his assistant are always friendly, helpful, ever accommodating. They take pride in being efficient and professional, keeping the facility well-lit and super-clean. Highly recommended.

Marisol Parra

1 year ago
rating 5.0
Great customer service. Caesar was very helpful and answered all my questions.

Tim Darcy

1 year ago
rating 5.0
First time working with a storage locker and the whole process could hardly have gone smoother. Very convenient location, lockers are well laid out and staff support second to none. Best price around also. No hidden charges, very straight forward. If you need storage space, you have to at least talk to these guys. They're good.

Rebecca Elkin

1 year ago
rating 5.0
Abraham was super friendly and efficient when we checked into our storage unit. He explained everything clearly and professionally. The facility is clean and seems well organized. So far we are very happy with our choice to book a space at StorageMart

We Sell Things Variety Store

1 year ago
rating 5.0
I went to buy some boxes because were moving into industry city. The place was busy but the manager kept his cool. He apologized to everyone for the delay and took us in order. As other customers came (most of which he knew by name) he asked them to wait and they happily did so. Abe, the manager, was a great help and a great guy. While helping me he observed an older lady in coming into the store, he politely excused himself and helped the lady. He asked if I would mind if he took care of her 1st. Of course I obliged his request. Not only did he help her with moving supplies but also taped them up and placed the items in a car. A true gentleman. I bought my boxes and was completely satisfied. I never write reviews but felt the need to do it. Thanks Abe Ill definitely be back for more supplies and possibly rent a box.

KL P.

11 months ago
rating 5.0
I had a great experience at storagemart. From the 1st phone call. I dealt with Abraham and Adrian in person. And they were both amazing they followed up they were so kind. And the whole experience was a pleasure. The place is spotless. The customer service is exceptional and I would recommend this place to anybody.

sasha harrington

1 year ago
rating 5.0
Amazing help, super friendly staff. Explained everything thoroughly and even helped with selecting the proper size that I would need.

Peter Milburn

11 months ago
rating 5.0
Excellent from start to finish. Clean space, air conditioned, best price

siquena dryden

10 months ago
rating 5.0
Adriana is just lovely, she helped me this weekend with boxes for my last minute move and they took a lot of pressure off me being kind and super helpful recommending the items I need. Thank you Adriana, your service was excellent and I will be back for more!!

victoria bartlett

10 months ago
rating 5.0
really helpful through the whole signing on process .look forward to the time there

BÒÓTS R.A.W (BÒÓTS)

9 months ago
rating 5.0
VERY GOOD SERVICE! CUSTOMER CARE THEY'RE VERY NICE PEOPLE AND THEY KNOW EXACTLY WHAT YOU'RE LOOKING FOR, JUST SO YOU KNOW THE LAST PERSON I SPOKE TO SHE WAS ABSOLUTELY A PROFESSIONAL & VERY COURTEOUS... THANK YOU VERY MUCH

deka blue

8 months ago
rating 5.0
Good location right off the train. Scott, the guy on duty, walked me through my unit and made sure I could get everything in before having me sign on the dotted line. Everyone I talked to, from sign up, to confirmation of move in, to actually moving in, were courteous and friendly. Facilities are clean and well lit. The unit I got was 5' x 5' from wall to wall but it was a few inches smaller in places where the horizontal wall supports are placed (at the floor, about 3' up, 6' up, ceiling) so actual floor space wise, it was about 4'10" x 5'. The supports are only about 1" deep and 2" wide, so you can push to the wall above and below them very easily. Definitely leave yourself a bit of air when planning your pack. Height wise, the unit was 8' to the bottom of the sprinkler pipe, but there is an extra 6"-10" of air around the pipe where you can shove even taller things. They just ask that you don't hang anything off the pipe. I would recommend pre-staging the things that you're planning on putting in there before moving, just to make sure that everything will fit. I was able to get the most of the contents of a one bedroom apartment (no bed or sofa), into the unit with some room to spare. I took advantage of their free moving truck service (they use a third party called Action Moving, who came with an 18' truck). While the truck was not the cleanest, the guys were quick and very nice. Even though I made it very clear that I didn't hire an extra mover, there were already two guys in the truck that were hired for a second job and one of them hopped out to help anyways and didn't ask for any money afterwards. They arrived at the StorageMart 20 minutes before I did and already had all of my things off the truck and on carts by the time I got there. I was able to get from Washington Heights to the StorageMart well within the 2 hour time limit window. If you do decide to use this service, know that you will have to pay the tolls for the truck, and they charge an extra $50 per 1/2 hour if the move goes over 2 hours.

Nathan Levine-Heaney

6 months ago
rating 5.0
Just leased a unit. Abe Adames the manager was beyond helpful. He helped me figure out what size, had suggestions how to load it and talked me thru everything. Covid protocols also feel very safe. Great experience.

Jessica Ho

4 months ago
rating 5.0
StorageMart at 980 4th Ave in Brooklyn has good prices, good customer service and clean storage rooms. The storage doors open outwards to maximize your storage space. The unit I got was 5x5 and around 8ft height. They don't allow combination locks because it is VERY easy to break into one but they do sell locks there at the office ranging from like $8-$14 if I remember right. I appreciated learning about that. But the place is secure since you need to have your individual access code in order to enter the storage area/the elevator. My move-in was smooth - there was a loading dock enough for 2 vehicles to park right by the elevators and there's also big rolling dollies that you can borrow to load your stuff. I believe the prices for certain units of the same size vary depending on how far the unit is from the elevator etc. Will update this review as I have more interaction with the company as necessary.

Anthony Montero

3 months ago
rating 5.0
We moved in Friday - the facility is really clean and the unit was close to the elevator and its fully climate controlled. When we moved in a part of building fell off so bay was closed but the Abe and Caesar were so helpful. They managed to run things smoothly even though a bunch us were trying to get in and out. Good job guys

Stan Zoe

3 months ago
rating 5.0
Bought some boxes. The guys are nice and well informed. They helped me to my car. If I need storage, I now know where to go. Thanks StorageMart

Elio Valverde

2 months ago
rating 5.0
It was super easy to put all my stuff into storage. recommend highly

Eugene Veltman

2 months ago
rating 5.0
Incredible service, management is amazing! Its clean and well taken care of, highly recommend to everyone!

Fabian Rivera

2 months ago
rating 5.0
Abraham was a great help and provided excellent customer service in getting us set up for the move in.

Elina Kats

6 years ago
rating 4.0
We really needed a small storage locker since living in a rented apartment with two kids leaves little storage space. We rented the smallest locker and we have quite a lot of stuff in it... from seasonal decorations to suitcases and other seasonal items. It is true that there are only two spots for unloading which is a huge minus hence 4 stars, they also just raised their prices so that's another minus... we now pay $76 for the smallest storage. As far as accessing stuff when we need it we never had a problem as long as we plan ahead and our stuff is secure! It's a 25 minute drive from our house so all in all we will stick around with this location for a while.

David Cajigas

4 years ago
rating 4.0
Very accessible and the staff is very helpful!

Mari Rovira

3 years ago
rating 4.0
Rent is getting higher on my storage unit. They had a water leak in this location, no one contacted me, many of my personal items were ruined. Brand new items complete destroyed. I pay monthly insurance in case something happened, well they told me my things even though they were brand new it was still worthless, and they could only pay me for my computer tower. I received $700. For it because I was told once you purchased something it losses value once it leaves a store, isn't that something.

maria vanegas

1 year ago
rating 4.0
I like this Storage Mart, is close to my residence, walking distance. Also is very clean, this a plus. The only thing I would like if the Center, if they can stay open one hour or so, more, than what they have presently. Thank you very much for your service in the Area of Sunset Park. Thank you

devi pholan

6 months ago
rating 4.0
I am a customer... the location is pretty well nice clean... I got crazy with the Calls when you are late but its fine... they lock your space with days late payment ( my stuff are expensive) in this moment in this situation around the word they need to understand that many people are paying this places for need to just for safe stuff. Other point the person in the Brooklyn location most the time are not nice, not helpful and acts like you are asking for a favor. They forgot that is they JOB

Lydia PUJOLS-GONZALEZ

4 months ago
rating 4.0
The facility has many different size units. They are kept clean and the access is very flexible.

Jp Osorio

2 years ago
rating 3.0
Was a customer for 10 years, space was well maintained and staff was always helpful. Always had easy access and was very convenient for my needs. The only real issue is that the longer I was a customer the higher the rent became. Initial "cheap" pricing went away after a couple years and price rose steadily every couple years thereafter. Initial 5x10 unit price started at $129 a month, by the time I closed out my unit I was paying $215.

Warren Beam

1 year ago
rating 3.0
This place is Okay, the entrance is horrible though. But if you want something fast and cheap, go here..

MAKING MONEYNY

4 years ago
rating 1.0
Dirty Place, mold on walls. Which mean no climate what's so ever. At 6.5' across the room goes pipe with sprinklers system... NYC safety rule you need 2' of space between you stuff and sprinklers, place worker told me you can put your stuff around the pipe..... really and if anything put FDNY lives in danger... this place need to be shut down... they advertise 8' sealing in reality you getting 4.5'... stay away from this location... save your money

Patricia Daher

3 years ago
rating 1.0
Rip off storage , stay away. They will raise prices on you , even and especially if you pay on time and had been a customer for more than two years . No prorating offered . Also , beware when you ask for a small unit , they are always trying to sell the larger ones claiming the small ones are not available . Will not recomend to anyone . Find another local storage instead .

anthony anthony

2 years ago
rating 1.0
Reasons for 1 star 1)Pieces of the ceiling fell on me while I was within the storage unit.My complaints have been ignored by the location staff and by the corporate office. 2) In the past I had asked the 2 guys at the staff desk if I " could get tape and a ladder to fix /cover my items from falling ceiling pieces and the falling wire from the wall". My request was denied because I was told that a "ladder" distributed would be a hazard and no tape was offered. 3) After the request was denied ;no follow-up was made. No repair was offered , no move to a different unit was offered. As a result of the negligence , mold /dust began to appear in the storage unit and on items stored within. 4) This Storagemart offers "competitive pricing " but not competitive hours. If you have a full time job or work 9-5 then this is NOT the storage for you. You can find other facilities with longer hours and safer environments for the same price or less. The 4th Avenue location actually closes at 5:30pm Weekdays and closes 1-3 hours earlier on weekends despite being more busy on Saturdays. 5) The site uses rat poison and there are no signs in a conspicuous area to indicate the usage of the chemicals. For this reason; you should never bring children /pets in the location and should not store anything that can cross contaminate children's supplies/pet supplies. I once accidentally touched the green rat poison in my storage unit and I had no clue that it was in the edges of the storage unit due to the lack of signage . 6) There are only 2 driveway parking spaces available and I've witnessed many storage tenants parking at the neighboring McDonald's because we are rushed by the staff to leave by 5:30pm Weekdays & 4:30pm Saturdays. If hours were extended then perhaps the driveway congestion could be reduced. 7) Storagemart sells boxes /moving supplies but they do not have a garbage large enough to dispose/recycle boxes and broken moving supplies.The only garbage's that are available are trash receptacle's under 2 feet in height and they are located within the restroom. Tenants are encouraged by staff to leave trash outside on the street or neighboring businesses such as the McDonalds, the Hotel or public school trash area. 8) The hallways / restrooms in the shared areas are clean but the inside of the storage units are accumulating dust due to the broken ceilings, rat poison dust and falling wires within . 9)Storagemart 4th avenue advertises a closing time of 6pm weekdays and 5pm Saturdays . However; from our experience; if you are in the building past 5:30pm Weekdays/ 4:30pm Saturdays you will be pressured , grilled and harassed to vacate the premises that we rent monthly 20 minutes before advertised closing time. 10)" We rented a larger unit , they are always trying to sell the larger ones claiming the small ones are not available." Meanwhile the rent of our unit continues to increase & we saw units of the same size advertised & screenshotted online at this location. The lack of honesty was shocking once the facts were revealed. We were also denied the opportunity to price match the online offers and were not offered a new room to compensate for the room with the breaking/leaking ceiling. 11) "Mold on walls. Which mean no climate control what so ever. At 6.5' across the room goes pipe with sprinklers system... NYC safety rule you need 2' of space between you stuff and sprinklers, place worker told me you can put your stuff around the pipe....really and if anything put FDNY lives in danger" "They advertise 8' sealing in reality you getting 4.5' " I had a similar experience to other tenants; as far as the false advertisement of storage space and unusable area due to the sprinklers in the room. 12) Breaking ceiling reduced safe area. 13) One of our storage unit neighbors also had pieces of the ceiling as big as an adult hand fall in their unit as well. They were forced to move as a result. We are considering moving out as an emergency and Storagemart should be responsible for damages and reimbursement of a moving vehicle .

Mel York

1 year ago
rating 1.0
The roll door on this facility doesnt roll back completely. BEWARE! If you have a box truck taller than 9 (as most are) you wont be able to back into the loading bay. The signs posted on the building note in BRIGHT RED CLEARANCE 11-0, which is definitely not the case with the roll door that doesnt go all the way back into position. Not only could someone damage their truck but being told this janky door is as far back as its always been is completely a joke. The track for the door is long enough to receive the whole door, just like any garage roll door. FIX IT PLEASE!!

gan golan

7 months ago
rating 1.0
Terrible customer service. Simply terrible. Stay away at all costs (and there will be many). Staff does not pick up the phone during office hours when you call, then turn around and charge you late fees for not calling them, and then refuse to undo them. They must be desperate for every dollar as I've never seen another business operate this way.
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rating 2.5
9 Reviews
Write a Review

Danielle F.

3 years ago
rating 5.0
Helpful, clear customer service. Easy to access a human being to talk to and affordable rate

Jessica W.

6 years ago
rating 4.0
Service was fast and they were very Knowledgeable about the products and able to find things fast inside the store. I think the boxes here and moving...

Demi L.

4 years ago
rating 1.0
TLDR Version: This StorageMart is horrific. Bad customer service, unparalleled rudeness, inconvenient access hours, and I'd argue a dangerous layout that...
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  • 24 Hour Cameras
  • Boxes & Supplies
  • Bright LED Lights
  • Carts & Dollies
  • Climate Control
  • Delivery Acceptance
  • Elevator
  • Exterior LED Lighting
  • Gated Entry
  • Interior Hallway
  • Online Bill Pay
  • Online Rental
  • Rental by Phone
  • Roll Up Doors