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Safeguard Self Storage - Ebbets Field

115 Empire Blvd, Brooklyn, NY, 11225

Office Hours Now Closed
  • MON - FRI9am - 7pm
  • SAT8:30am - 5:30pm
  • SUN10am - 5pm

Storage Customer Reviews

Danielle Waugh

1 year ago
I had an amazing experience with Rashida. I was on my way to Stop and Store when she explained the savings I would have along with excellent customer service. This was a better experience than I experience than I expected when it comes to storage units. I will recommend Safeguard and particularly this location!

chinell blount

1 year ago
She was very professional and very pleasant.

Sheldon Best

2 years ago
Angela was incredibly helpful, making sure all my needs were met before I left the building. She was very friendly, thorough, and went beyond the purview of her job in order to make sure that I got the most out of my budget. A plus plus.

Dawee Antoine

2 years ago
I have been a safeguard customer for the last 2 years and I can say that the customer service here has been exceptional due to the fact that Safeguard Storage employees Rashida Richardson and Angela Picard has made my experience worthwhile I could not experience coming to safeguard without them here with excellent customer service great people skills and they hold on to the most basic things that people need understanding. I suggest everyone come to this Safeguard with Rasheeda and Angela here you're going to have the best customer service

chinell blount

1 year ago
Angela and Rasheed's was very professional and very pleasant. I will do business here again.

Joe Iyamu

2 years ago
To Whom It May Concern Let it be known that Joe Iyamu is an active good customer to Safegard Storage Managment for over 4 years and the facility manager also treat me with high respect. Since I known the manager Miss Rasheda Richardson, She always and provide good services to the customers what is sutable to thier needs. On the other hand, Safegard strorage at 115 Empire Blvd is always super clean and I think the manager and the co manager deserve extra pay. Moreover, The Building facility is always busy at all time and strongly I recommend Safegard management should use there good office to hire someone to clean the facility at list twice a week. Thank you.

Unique Sisters

2 years ago
Rasheda one of the costume service representative attend to me and she was very professional from since I called in to till I entered the office had a very experience and was very pleased Rasheda is a worker I will recommend you keep at your facility

Carlene Samuel

1 year ago
For the past years I've been here Rasheda and Angela have provided good customer service and the facility I will definitely recommend friends and family to this storage .

Anjuli Bhattacharyya

1 year ago
Super nice staff and such an easy move out situation. Way better than Manhattan mini storage!!

Philip Duret

1 year ago
My Experience with the Safeguard rep, Rasheda was professional and quite thorough.

Dea Morgan

1 year ago
The young women who initially explained the process and prices were courteous and took care of my reservation of 2units quickly. Upon my return to fill the units, the young woman was patient as she was able to see that I was having stress due to my delivery truck being very late. She was very nice to help me calm down. The facility is clean and well lit and has easy access from two elevators at ground level. Thank you again ladies. DVM

Chen Jiang

1 year ago
The facility has a dedicated loading dock, but might be a little hard to pull out because of the traffic if you are driving a large uhall. The space is very clean, and professional. Saw a lot of cameras and smoke detectors. The staff was very friendly as well. Might not be a cheapest storage unit out there, but I am very happy with it. Note, some units are lofted, so even though you get an elevator, you still have to move them up a few flights of stairs.

Fred Cocozzelli

1 year ago
The two women who run this Safeguard are the best. They were always pleasant to work with, always had a smile and a friendly word. The place is kept spotless. They really do a great job!

Edward Gordon

1 year ago
I have always found Rasheeda and her colleague ( I think her name is Carol) to bee very helpful. I really think that these people are really overworked. I think one more person at their location would help to make their lives a little easier and enable them to serve their customers even better. Safeguard is lucky to have such dedicated workers.

Judith Chance

11 months ago
Great place and friendly staff .. Facility manager Rasheda always makes me feel welcome ,she is very professional and well educated when it comes to her job and she is always willing to go above and beyond for her customers and keeps the building nice and clean ... Keep up the good work rasheda your the best

Kari Dietrich

6 months ago
Very knowledgeable, patient and helpful! Will go back for more moving materials.

Stephan Wolfert

4 months ago
Five stars for super friendly and efficient customer service (thank you Mark and Angie!) that made everything so much easier. Reserved on-line and 24 hours later we moved our belongings in. No hassles. No confusing contracts. Month by month. Good rates and specials. Clean secure units. Couldnt ask for more!

Mzk t

4 months ago
Everything was smooth. Stuff are not always friendly but helpful and thats all I ask for. I would use their service again. Great rate.

Rick Franco

2 months ago
Great customer service and the staff is very helpful.

Maqueda Snagg

2 months ago
I was really pleased with the service I received the two days I visited this storage facility on Empire Blvd. on my first visit the representative was very attentive. He took his time to show me the available spaces and explained the process.He was very professional, respectable and offered execellent customer service. On my second visit, I met with the facility manager who also portrayed professionalism with some personal connection. I did not receive the original space I wanted but I was able to get a better one and still receive it at the promotional special. The facility manager was very patient and also took the time to clearly over over the process and my rental agreement. I highly recommend this location because I their professionalism, attentiveness, patience and great customer service show me that in the event that any issues arrive, they would diligently work to correct the issue. Also, I must say that the facility was well organized and clean

Terrence Mills

2 months ago
The gentleman at the front desk was very professional and explained everything in detail. He showed me the locker and i am pleased for right now. Keep up the great customer service and discount promotions rates safeguard. Thank you.

Karelle Logan

2 years ago
Helpful and easily accessible. Has a great many number of units available and a customer zone for loading and unloading items.

Kiyo Matthew

2 years ago
Was with them for 4 years and had no complaints.

Violet Nelson

2 years ago
It's clean but there's rodents running around

Kecia Cotton

2 years ago
Good morning all, I've spoken highly and have even written a review about Ms. Angela. I don't visit the site often, but when I do she is always helpful, professional, kind, and attitude free (meaning that there are some employees there with attitudes). She really does a great job, and for this I say...Thank you Ms. Angela.

Trish Willis

3 months ago
The staff was friendly and knowledgeable. They answered all my questions. I reserved the unit I have and the rate was great. Would recommend this company to anyone looking for storage.

Tanisha Reynolds

10 months ago
I believe the hours of operation and the access hours are ridiculous. Some people have jobs which makes it difficult to get there. I did like that I was able to pick my storage and pay online but that'd about it.

Francesca Coleman

1 year ago
People sleeping in their units during business hours the staff is aware of it yet very sympathetic to their situation. Other that that I love the security access set up just annoyed by the smell that sometimes lingers .until recently I ignored it but got into a verbal confrontation with one of the guys and the managers solution was to avoid each other huge safety issue the manager "has known them for a while and they're very respectful towards her " come to find out they were THREE guys up there I can't find another storage place fast enough. I expected more for a business in a neighborhood like this they don't even enforce their own policies
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M S.

1 year ago
Awesomee service. I was explained everything thoroughly. Very easy to sign up. Clean facility. Thumbs up!!

Steven O.

1 year ago
Sale reviews We provide the service of writing reviews from our accounts Accounts of real people we use vpn Perhaps reviews google ,facebook Yelp reviews...

Charles L.

2 years ago
The storage areas are very clean. The managers at the front desk are very friendly and efficient. One major problem is that not enough people are on duty....

Maria B.

1 year ago
Really nice staff. Quick registration and easy move in. I was impressed with the lock system on the gate of my new room. Very happy.
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Storage Facility Amenities7 Amenities

  • 24 Hour Access
  • 24 Hour Cameras
  • Boxes & Supplies
  • Business Center
  • Climate Control
  • Online Bill Pay
  • Truck Rental