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Safeguard Self Storage - Ebbets Field

115 Empire Blvd, Brooklyn, NY 11225

Office Hours
MON - FRI9am - 7pm SAT8:30am - 5:30pm SUN10am - 5pm
Google Reviews
rating 4.3
Write a Review

Danielle Waugh

3 years ago
rating 5.0
I had an amazing experience with Rashida. I was on my way to Stop and Store when she explained the savings I would have along with excellent customer service. This was a better experience than I experience than I expected when it comes to storage units. I will recommend Safeguard and particularly this location!

chinell blount

3 years ago
rating 5.0
She was very professional and very pleasant.

Sheldon Best

4 years ago
rating 5.0
Angela was incredibly helpful, making sure all my needs were met before I left the building. She was very friendly, thorough, and went beyond the purview of her job in order to make sure that I got the most out of my budget. A plus plus.

Dawee Antoine

4 years ago
rating 5.0
I have been a safeguard customer for the last 2 years and I can say that the customer service here has been exceptional due to the fact that Safeguard Storage employees Rashida Richardson and Angela Picard has made my experience worthwhile I could not experience coming to safeguard without them here with excellent customer service great people skills and they hold on to the most basic things that people need understanding. I suggest everyone come to this Safeguard with Rasheeda and Angela here you're going to have the best customer service

chinell blount

3 years ago
rating 5.0
Angela and Rasheed's was very professional and very pleasant. I will do business here again.

Joe Iyamu

4 years ago
rating 5.0
To Whom It May Concern Let it be known that Joe Iyamu is an active good customer to Safegard Storage Managment for over 4 years and the facility manager also treat me with high respect. Since I known the manager Miss Rasheda Richardson, She always and provide good services to the customers what is sutable to thier needs. On the other hand, Safegard strorage at 115 Empire Blvd is always super clean and I think the manager and the co manager deserve extra pay. Moreover, The Building facility is always busy at all time and strongly I recommend Safegard management should use there good office to hire someone to clean the facility at list twice a week. Thank you.

Unique Sisters

4 years ago
rating 5.0
Rasheda one of the costume service representative attend to me and she was very professional from since I called in to till I entered the office had a very experience and was very pleased Rasheda is a worker I will recommend you keep at your facility

Carlene Samuel

3 years ago
rating 5.0
For the past years I've been here Rasheda and Angela have provided good customer service and the facility I will definitely recommend friends and family to this storage .

Anjuli Bhattacharyya

3 years ago
rating 5.0
Super nice staff and such an easy move out situation. Way better than Manhattan mini storage!!

Philip Duret

3 years ago
rating 5.0
My Experience with the Safeguard rep, Rasheda was professional and quite thorough.

Dea Morgan

3 years ago
rating 5.0
The young women who initially explained the process and prices were courteous and took care of my reservation of 2units quickly. Upon my return to fill the units, the young woman was patient as she was able to see that I was having stress due to my delivery truck being very late. She was very nice to help me calm down. The facility is clean and well lit and has easy access from two elevators at ground level. Thank you again ladies. DVM

Chen Jiang

3 years ago
rating 5.0
The facility has a dedicated loading dock, but might be a little hard to pull out because of the traffic if you are driving a large uhall. The space is very clean, and professional. Saw a lot of cameras and smoke detectors. The staff was very friendly as well. Might not be a cheapest storage unit out there, but I am very happy with it. Note, some units are lofted, so even though you get an elevator, you still have to move them up a few flights of stairs.

Fred Cocozzelli

3 years ago
rating 5.0
The two women who run this Safeguard are the best. They were always pleasant to work with, always had a smile and a friendly word. The place is kept spotless. They really do a great job!

Edward Gordon

3 years ago
rating 5.0
I have always found Rasheeda and her colleague ( I think her name is Carol) to bee very helpful. I really think that these people are really overworked. I think one more person at their location would help to make their lives a little easier and enable them to serve their customers even better. Safeguard is lucky to have such dedicated workers.

Judith Chance

2 years ago
rating 5.0
Great place and friendly staff .. Facility manager Rasheda always makes me feel welcome ,she is very professional and well educated when it comes to her job and she is always willing to go above and beyond for her customers and keeps the building nice and clean ... Keep up the good work rasheda your the best

Kari Dietrich

2 years ago
rating 5.0
Very knowledgeable, patient and helpful! Will go back for more moving materials.

Stephan Wolfert

2 years ago
rating 5.0
Five stars for super friendly and efficient customer service (thank you Mark and Angie!) that made everything so much easier. Reserved on-line and 24 hours later we moved our belongings in. No hassles. No confusing contracts. Month by month. Good rates and specials. Clean secure units. Couldnt ask for more!

Mzk t

2 years ago
rating 5.0
Everything was smooth. Stuff are not always friendly but helpful and thats all I ask for. I would use their service again. Great rate.

Rick Franco

2 years ago
rating 5.0
Great customer service and the staff is very helpful.

Maqueda Snagg

1 year ago
rating 5.0
I was really pleased with the service I received the two days I visited this storage facility on Empire Blvd. on my first visit the representative was very attentive. He took his time to show me the available spaces and explained the process.He was very professional, respectable and offered execellent customer service. On my second visit, I met with the facility manager who also portrayed professionalism with some personal connection. I did not receive the original space I wanted but I was able to get a better one and still receive it at the promotional special. The facility manager was very patient and also took the time to clearly over over the process and my rental agreement. I highly recommend this location because I their professionalism, attentiveness, patience and great customer service show me that in the event that any issues arrive, they would diligently work to correct the issue. Also, I must say that the facility was well organized and clean

Terrence Mills

1 year ago
rating 5.0
The gentleman at the front desk was very professional and explained everything in detail. He showed me the locker and i am pleased for right now. Keep up the great customer service and discount promotions rates safeguard. Thank you.

Danielle Waugh

1 year ago
rating 5.0
I had an amazing experience with Rashida. I was on my way to Stop and Store when she explained the savings I would have along with excellent customer service. This was a better experience than I expected when it comes to storage units. I will recommend Safeguard and particularly this location!

R Mc

1 year ago
rating 5.0
I have been with safeguard for about a year and couple months, just moved out 2/23/19. The price was standard and location, the whole staff was very polite and on top of things when you have to pay your storage they will remind you I need a recording will also remind you in case you forget to pay so you don't get any type of fees. The facility was clean and well-kept I recommend this storage for anyone who lives close in that area and have things to put in storage.

Dexter Tull

1 year ago
rating 5.0
Service and staff are amazing . Flexible and patient. Very accessible.

Kisha Jarvis

1 year ago
rating 5.0
Beautiful experience on the phone and in person Great place to store your things

Domo the Gemini

1 year ago
rating 5.0
Great customer service & they really break down all info thats needed .

Jeff Frazier

10 months ago
rating 5.0
I had an excellent experience. The costumer service representative was outstanding. They walk me thru the whole process. The unit was clean and ready to use right away . The overall rating for me was a 10+

Rachel Ward

9 months ago
rating 5.0
I have never had such a positive experience with any company, let alone with a storage unit chain. I assumed it would be a difficult/dreadful experience, but from the moment I sent an online inquiry, a woman named Linda called me. She was so helpful, well spoken, clear and patient explaining all of the options for me. They even offered a free moving truck for delivery and the first month free. No strings attached even though I asked just about every question to find one. Upon move-in the front desk / manager, Angela, explained everything with so much clarity and was a true professional. When I realized I had forgotten to purchase a lock, Keyton, another employee, helped me to purchase one over the phone and then went SO FAR ABOVE AND BEYOND to make sure that the lock would be there for my arrival (I was arriving after hours with the moving truck). He tested my access code numerous times and even called me after his shift to confirm that it worked. He even emailed me a photo of where he placed my lock since I was a little worried about finding it / or if it wasn't there. I was so impressed with the experience that I wrote down everyone's name so that I could write this review. Thank you again Keyton, Angela and Linda for your help.

Sauntel Williams

2 months ago
rating 5.0
Professional customer support, the facility is a clean and safe environment!

Karelle Logan

3 years ago
rating 4.0
Helpful and easily accessible. Has a great many number of units available and a customer zone for loading and unloading items.

Kiyo Matthew

4 years ago
rating 4.0
Was with them for 4 years and had no complaints.

Violet Nelson

4 years ago
rating 4.0
It's clean but there's rodents running around

Kecia Cotton

4 years ago
rating 4.0
Good morning all, I've spoken highly and have even written a review about Ms. Angela. I don't visit the site often, but when I do she is always helpful, professional, kind, and attitude free (meaning that there are some employees there with attitudes). She really does a great job, and for this I say...Thank you Ms. Angela.

Trish Willis

2 years ago
rating 4.0
The staff was friendly and knowledgeable. They answered all my questions. I reserved the unit I have and the rate was great. Would recommend this company to anyone looking for storage.

Trish Willis

1 year ago
rating 4.0
The staff was friendly and knowledgeable. They answered all my questions. I reserved the unit I had online and the rate that was quoted was great. Would recommend this company to anyone looking for storage.

Tanisha Reynolds

2 years ago
rating 3.0
I believe the hours of operation and the access hours are ridiculous. Some people have jobs which makes it difficult to get there. I did like that I was able to pick my storage and pay online but that'd about it.

Jason Morales

6 days ago
rating 3.0
Its just like everyother storage...the only situation it has space for only 2 vehicles at a time....

Francesca Coleman

2 years ago
rating 1.0
People sleeping in their units during business hours the staff is aware of it yet very sympathetic to their situation. Other that that I love the security access set up just annoyed by the smell that sometimes lingers .until recently I ignored it but got into a verbal confrontation with one of the guys and the managers solution was to avoid each other huge safety issue the manager "has known them for a while and they're very respectful towards her " come to find out they were THREE guys up there I can't find another storage place fast enough. I expected more for a business in a neighborhood like this they don't even enforce their own policies

Beuhest Herb

3 months ago
rating 1.0
The young lady was unpleasant.also salelady had a attitude.i went to another place we're they were more firendly
See all Reviews
rating 4.5
6 Reviews
Write a Review

Ben O.

1 year ago
rating 5.0
Extremely polite, knowledgable, and friendly staff. I actually called their competitors Stop & Stor before calling them and had a horrible experience...

M S.

3 years ago
rating 5.0
Awesomee service. I was explained everything thoroughly. Very easy to sign up. Clean facility. Thumbs up!!

Charles L.

4 years ago
rating 4.0
The storage areas are very clean. The managers at the front desk are very friendly and efficient. One major problem is that not enough people are on duty....
See all Reviews
  • 24 Hour Access Upon Approval
  • 24 Hour Cameras
  • Boxes & Supplies
  • Business Center
  • Climate Control
  • Online Bill Pay
  • Truck Rental